Alex Neil Estate Agents
4.8/5, 2733 reviews
96% recommended
96% sales valuation accuracy
97% sales fee satisfaction
93% lettings valuation accuracy
95% lettings fee satisfaction



Property Features

Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.South of the River Thames we focus our coverage on Tower ... show more Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.

South of the River Thames we focus our coverage on Tower Bridge, Shad Thames, and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath, Lewisham, and Eltham through to Chislehurst and Bromley in Kent.

Our offices located to the north of the river cover Bow, Bethnal Green, Canning Town, Hackney, Wapping, Limehouse, Poplar, Canary Wharf, through Docklands, the Isle of Dogs to Royal Docks and Essex.

Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We have hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA, and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional, and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

Our service standards have been recognised by our customers, we are highly rated on Google and Trustpilot. We were established in 1984 and have received multiple prestigious awards from allAgents and the British Property Awards including "Best Estate Agent in London".

Whether you are looking to sell, buy or let a property we continue to be the estate agent of choice for people with property requirements in Canary Wharf, Docklands, East and South East London, Chislehurst, Bromley, Kent, and Essex.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record is excellent.

...left to get your reviews in for the
2021 allAgents Estate & Letting Agents Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £32,900 £4,750,000
Lettings 93% 95% £490 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
328 12 1264 52 411 9 579 7 54 17
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
TPOS Sales TPOS Lettings TPOS
Images & Videos

“Top class...”

Share on :
Jun 21,2021
Minithumbup
Michelle
By: 'Thomas Carter'
Jun 21,2021
1 people found
this helpful
We received an excellent service from listing the flat to completion day. Morel did a great job with the viewings and Michelle was incredibly helpful in driving the sale through. We would highly recommend them....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jun 22, 2021
Dear Thomas,

Thank you for your comments, we were very pleased to read about your experience of dealing with our team.

We are proud to receive such positive feedback and we look forward to assisting you with any future moves.

Best regards,
Alex Neil Estate Agents

“Alex Neil Estate Agents sales staff (Sara Gar......”

Share on :
Jun 20,2021
Minithumbup
Michelle
Sara
By: 'Buyer In A Hurry'
Jun 20,2021
1 people found
this helpful
Alex Neil Estate Agents sales staff (Sara Garzelli) provided a very responsive and professional service during the viewing and offer phase. Certainly sold it to me. During the conveyancing process their staff (Michelle Holford) went the extra mile to keep the process on track; moving ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jun 21, 2021
View all comments (1)
Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“The agents who showed us round the house migh......”

Share on :
Jun 15,2021
Minithumbup
By: 'Matteo'
Jun 15,2021
1 people found
this helpful
The agents who showed us round the house might not have known anything about the property, but the sales progression team were excellent and extremely helpful throughout the process....
read full review
Was this helpful? Yes
By: Alex Neil
Jun 15, 2021
View all comments (1)
Dear Matteo, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Tomasso and the team have been very helpful a......”

Share on :
May 31,2021
Minithumbup
Tommaso
By: 'Lisa'
May 31,2021
1 people found
this helpful
Tomasso and the team have been very helpful and supportive during the sale of our property and have kept us well informed throughout the process which is daunting when you have not sold a property before. Tomasso is always so cheerful, upbeat and fun to ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Jun 01, 2021
View all comments (1)
Dear Lisa, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Sara was very professional and helpful with u......”

Share on :
May 28,2021
Minithumbup
Sara
By: 'Marwan el chami'
May 28,2021
1 people found
this helpful
Sara was very professional and helpful with us finding a great flat and assisting us throughout the process to finalise the flat ! I'll be getting in touch for my next move in the future !...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 28, 2021
View all comments (1)
Dear Marwan el chami, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Reliably excellent service and results! A ver......”

Share on :
May 28,2021
Minithumbup
Tommaso
By: 'Emmanouil'
May 28,2021
1 people found
this helpful
Reliably excellent service and results! A very positive experience selling our flats. I would not hesitate to recommend to anyone....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 28, 2021
View all comments (1)
Dear Emmanouil, We appreciate you taking the time to leave this positive feedback for your experience of dealing with our team. It is gratifying for us to hear from satisfied customers and we hope to be of service to you again in the future. Best regards, Alex Neil Estate Agents ...

“Used this estate agent to sell my home. Miche......”

Share on :
May 10,2021
Minithumbup
Michelle
Alan
By: 'Brooke'
May 10,2021
1 people found
this helpful
Used this estate agent to sell my home. Michelle and Alan were both very efficient and professional. They made the sale run so smoothly and kept on track with everything. Very pleased to have them assist in the sale and couldn't thank them both enough....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 10, 2021
View all comments (1)
Dear Brooke, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Property sale...”

Share on :
May 06,2021
Minithumbup
Michelle
Immanuel
By: 'ronnieelm'
May 06,2021
0 people found
this helpful
Very professional and responsive throughout the sale process. would be happy to use again if the opportunity arose. Thank you...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 07, 2021
View all comments (1)
Dear ronnieelm, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Very Helpful...”

Share on :
Apr 29,2021
Minithumbup
Sufaida
By: 'Sarah'
Apr 29,2021
1 people found
this helpful
Sufaida helped me with the lease for my flat. She was very helpful and attentive. Great customer service!! Thank you again for all your help....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2021
View all comments (1)
Dear Sarah, We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Sara war truly helpful & welcoming, I don't ......”

Share on :
Apr 29,2021
Minithumbup
Sara
By: 'K Djani'
Apr 29,2021
1 people found
this helpful
Sara war truly helpful & welcoming, I don't know what to say , I think she's a great and she doing well . Thanks to Sara ....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 30, 2021
View all comments (1)
Dear K Djani, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very pleased...”

Share on :
Apr 28,2021
Minithumbup
Sara
By: 'Doye'
Apr 28,2021
1 people found
this helpful
Sara assisted me with finding a property to buy, and was a real pleasure to work with. Great at communicating, very knowledgeable of the local property market, and most importantly, really understood what I was looking for. I would not hesitate to recommend Sara....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2021
View all comments (1)
Dear Doye. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Share on :
Apr 28,2021
Minithumbup
Sufaida
By: 'Matthew Kemp'
Apr 28,2021
1 people found
this helpful
After a rocky start with trying to get things sorted in my new home. Sufaida has been an exceptional property manager. She is very attentative and replies within 48 hours. I must compliment her on the service she has provided. I understand that a lot of ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 29, 2021
View all comments (1)
Dear Matthew. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Sarah sold my flat in Bermondsey and Michelle......”

Share on :
Apr 22,2021
Minithumbup
Sara
Michelle
By: 'Zaid'
Apr 22,2021
1 people found
this helpful
Sarah sold my flat in Bermondsey and Michelle done the legal work to make sure the sale go smooth All the team in Alex Neil are great, highly recommended for buy and sale...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 23, 2021
View all comments (1)
Dear Zaid. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great sales progression...”

Share on :
Apr 20,2021
Minithumbup
Michelle
By: 'Roger'
Apr 20,2021
1 people found
this helpful
This was a difficult house sale but for legal reasons outside Alex Neil's control. The viewing process went smoothly, with very good support from the agents concerned. The difficulties started later but Alex Neil's Head of Sales Progression, Michelle Holford, took a very proactive role ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 20, 2021
View all comments (1)
Dear Roger. We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Staff were helpful and they did their job...”

Share on :
Apr 02,2021
Minithumbup
Michelle
Hannah
By: 'ANK'
Apr 02,2021
1 people found
this helpful
Alex Neil's staff were helpful and they did their jobs. Head of Sales progression (M.H) was particularly helpful to deal with a not so professional conviencying solicitor...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Apr 06, 2021
View all comments (1)
Dear ANK, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Sara has been truly helpful in our purchase o......”

Share on :
Mar 29,2021
Minithumbup
Sara
Tommaso
By: 'EMCB'
Mar 29,2021
1 people found
this helpful
Sara has been truly helpful in our purchase of a new home. She felt like an advocate for us with the vendor and I don't think our offer would have been accepted if Sara hadn't supported us to get everything aligned. She understood our specific ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 29, 2021
View all comments (1)
Dear EMCB. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Tomasso was incredible throughout the whole p......”

Share on :
Mar 28,2021
Minithumbup
Tommaso
Sara
By: 'Zack'
Mar 28,2021
1 people found
this helpful
Tomasso was incredible throughout the whole process, he is so personable, very responsive and so knowledgeable. He knew every detail about the flat and building and able to answer all of our questions and concerns, we were very impressed!...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 30, 2021
View all comments (1)
Dear Zack. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Despite clearly having lots on her plate, Rab......”

Share on :
Mar 17,2021
Minithumbup
Rabeya
By: 'Lauren'
Mar 17,2021
1 people found
this helpful
Despite clearly having lots on her plate, Rabeya was very responsive and helpful. She got back to me outside normal office hours on multiple occasions and genuinely seemed to take pride in making my experience with Alex Neil positive. As a new landlord, dealing with ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 18, 2021
View all comments (1)
Dear Lauren. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Yes, it is nice service. They are kind, accu......”

Share on :
Mar 11,2021
Minithumbup
Michelle
Alan
By: 'ET'
Mar 11,2021
1 people found
this helpful
Yes, it is nice service. They are kind, accurate and enduring. Even this time is difficult because of Corona virus, I think they did their best....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 11, 2021
View all comments (1)
Dear ET, Thank you for your comments, we were very pleased to read about your experience of dealing with our team. We are proud to receive such positive feedback and we look forward to assisting you with any future moves. Best regards, Alex Neil Estate Agents ...

“Sales progression team totally clueless...”

Share on :
Mar 04,2021
Minithumbdown
Michelle
By: 'Rori'
Mar 04,2021
2 people found
this helpful
Alex Neil introduced us to the person who ultimately bought our flat, so that's good. That's where the good part ends though. The sales progression team - namely Michelle Holford - was awful. Michelle consistently gave incorrect information about the EWS-1 form which was required ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 04, 2021
View all comments (1)
Dear Rori, Thank you for taking time out to detail your views, we sincerely apologise that despite selling your property our service overall fell below your expectations. We pride ourselves on the delivery of excellent sales progression and customer service throughout the duration of any property transaction. Your review content has been forwarded to the senior management team to investigate. As estate agents, we strive for continual professional development and will implement any nece ...

“Not only very professional but Michelle Holfo......”

Share on :
Mar 04,2021
Minithumbup
Michelle
By: 'Barbara'
Mar 04,2021
1 people found
this helpful
Not only very professional but Michelle Holford was there for me from start to finish. This kind of service is invaluable to one who is a total amateur in buying and selling of properties...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 05, 2021
View all comments (1)
Dear Barbara. Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Bora gave me a good valuation and Morel close......”

Share on :
Mar 03,2021
Minithumbup
Bora
By: 'Mohammed'
Mar 03,2021
1 people found
this helpful
Bora gave me a good valuation and Morel closed the deal. I'm extremely happy with the service I received form Alex Neil. It's nice to know good estate agents exists, I would definitely recommend them...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 03, 2021
View all comments (1)
Dear Mohammed, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Wonderful service...”

Share on :
Mar 03,2021
Minithumbup
By: 'Emmanuel'
Mar 03,2021
1 people found
this helpful
I've been looking for a property for a while now and used a lot of agency. But Morel and Alex Neil was just amazing in helping me finally ring a place...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 03, 2021
View all comments (1)
Dear Emmanuel, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Best agents ever...”

Share on :
Mar 01,2021
Minithumbup
Harry
By: 'Abdulk'
Mar 01,2021
1 people found
this helpful
When I called Alex neil a couple of times, every time they answered they always showed a very welcoming feeling. They answered all my questions. I will definelty recommend this agent. Especially Harry and Carl, they are the best....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Mar 02, 2021
View all comments (1)
Dear Abdulk. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Best agents ever...”

Share on :
Mar 01,2021
Minithumbup
Harry
By: 'Abdulk'
Mar 01,2021
0 people found
this helpful
When I called Alex neil a couple of times, every time they answered they always showed a very welcoming feeling. They answered all my questions. I will definelty recommend this agent. Especially Harry and Carl, they are the best....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 10, 2021
View all comments (1)
Dear Abdulk. Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great customer service provided by Sandeep who talked me step by step through the process and was always available for any questions. Jacqui Boakye...”

Share on :
Mar 01,2021
Minithumbup
Hannah
Maciej
By: 'Kiran'
Mar 01,2021
1 people found
this helpful
Very friendly and through throughout the process unfortunately property was not for me but would use them again thanks kiran Patel...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 10, 2021
View all comments (1)
Dear Kiran, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very pleasant and nice...”

Share on :
Mar 01,2021
Minithumbup
Hannah
By: 'Anne'
Mar 01,2021
1 people found
this helpful
She is was very nice and available to help. I would recomend to other people. In the future i would like to be talk to her again....
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
May 10, 2021
View all comments (1)
Dear Anne, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“verry good im happy thta ive got to see this young man...”

Share on :
Mar 01,2021
Minithumbup
Maciej
By: 'teresa'
Mar 01,2021
1 people found
this helpful
im fully satisied with the service provided by this company. a massive thanks to Abul who helped me with the process. and found me good place. He was so profession ans very friendly and also very easy to communicate with. ao thank you for helpping ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
May 10, 2021
View all comments (2)
Dear Teresa, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Found us a buyer in four days...”

Share on :
Feb 26,2021
Minithumbup
Sara
Michelle
By: 'Albert'
Feb 26,2021
1 people found
this helpful
We were on the market for the sale of our flat with another agent for 8 months without success (with a pause in between due to the first national lockdown). But then we moved to Alex Neil and they found us a buyer in four days. ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 26, 2021
View all comments (1)
Dear Albert. We appreciate you taking the time to leave this feedback, we value your comments and enjoyed hearing about your positive experience. It's fantastic to hear from satisfied customers and we hope that you'll return and use our services again in the future. Best regards, Alex Neil Estate Agents ...

“Happy buyer...”

Share on :
Feb 17,2021
Minithumbup
Bora
Harry
By: 'Naomi J'
Feb 17,2021
1 people found
this helpful
I have had a fanstatic experience so far although early days. I have done viewings and put in an offer on a property with Alex Neil thanks to Bora. Every question i had, viewings i requested and advice was spot on. Listened to ehat i ...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Feb 18, 2021
View all comments (1)
Dear Naomi. Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 1:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 1:44 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 11:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 1:42 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 4:30 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Alex Neil are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 11:15 AM 01/07/2020 by allAgents

Awards won by Alex Neil Estate Agents

Individual Branch Awards

London, E3

London, E14

London, SE16


As Seen On

Get in touch with

Alex Neil Estate Agents