Alex Neil Estate Agents
4.8/5, 2411 reviews
97% recommended
96% sales valuation accuracy
97% sales fee satisfaction
92% lettings valuation accuracy
95% lettings fee satisfaction
Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Kent and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.South of the River Thames we focus our coverage on Tower Bridge, Shad ... show more Alex Neil are Estate Agents in Canary Wharf, Docklands, East and South East London, Kent and Essex. We have over 35 years history of selling and letting property, we deliver our full range of services throughout these areas.

South of the River Thames we focus our coverage on Tower Bridge, Shad Thames and Bermondsey, through Surrey Docks, Canada Water, Rotherhithe and east through Greenwich, Blackheath to Woolwich, Abbey Wood and Lewisham through to Kent.

Our offices located to the north of the river cover Bow, Bethnal Green, Canning Town, Hackney, Wapping, Limehouse, Poplar, Canary Wharf, through Docklands, the Isle of Dogs to Royal Docks and Essex.

Established in 1984, Alex Neil have been moving people and property for over 35 years, we are synonymous to the London property market. We've hosted successful property exhibitions at Docklands Excel and cultivated international collaborations across Europe, the Middle East, Asia, India, USA and Australia attracting many unique overseas investors and potential homeowners.

We are long-standing members of The Property Ombudsman Scheme for Estate Agents, so you can rest assured you are dealing with a responsible, professional and regulated agency with an excellent reputation. We consistently deliver first class sales and lettings services to clients across all price ranges which is a cornerstone of our success and enviable reputation.

Our service standards have been recognised by our customers, we are highly rated on Google and Trustpilot. We were established in 1984 and have received multiple prestigious awards from allAgents and the British Property Awards including "Best Estate Agent in London".

Whether you are looking to sell, buy or let a property we continue to be the estate agent of choice for people with property requirements in Canary Wharf, Docklands, East and South East London, Kent and Essex.

Alex Neil Estate Agents has evolved to become the progressive estate agent that we are today, and our historic track record is excellent.
Visit our website - www.alexneil.com

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 96% 97% £32,900 £4,750,000
Lettings 92% 95% £490 £4,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
278 11 1141 42 357 8 512 7 41 15
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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TPOS Sales TPOS Lettings TPOS DPS
Images & Videos

“Very happy tenant!! Had a great experience an......”

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Feb 17,2020
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Bora
By: 'Sureya'
Feb 17,2020
1 people found
this helpful
Very happy tenant!! Had a great experience and deserved 5 stars for this agent and Bora. Very smooth experience and honest throughout. I have been renting a few years now and am very happy...
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By: Alex Neil Estate Agents
Feb 17, 2020
Dear Sureya Hasim,

We appreciate you taking the time to leave this feedback of your experience of dealing with us.

It is always pleasing to hear from satisfied customers and we hope to be of service again in the future.

Best regards,

Alex Neil Estate Agents

“Absolutely the best and extremely helpful fro......”

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Feb 10,2020
Minithumbup
By: 'Jon'
Feb 10,2020
1 people found
this helpful
Absolutely the best and extremely helpful from start to finish. Above and beyond to make this very difficult and fraught with problems transaction progress as smoothly as possible. Thank you...
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By: Alex Neil Estate Agents
Feb 11, 2020
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Dear Jon, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Superb work done by mohammad and magic for ma......”

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Feb 10,2020
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Mohammad
Maciej
By: 'Natalia Cebre'
Feb 10,2020
1 people found
this helpful
Superb work done by mohammad and magic for making it so simple to find the perfect flat. So happy with their services. Would highly recommend...
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By: Alex Neil Estate Agents
Feb 11, 2020
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Dear Natalie, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Harry valued my property and gave me great co......”

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Feb 04,2020
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Harry
Maciej
By: 'Robert'
Feb 04,2020
1 people found
this helpful
Harry valued my property and gave me great confidence in everything he said. A number of viewings were conducted very quickly and Majic found me a buyer. Great from start to finish....
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By: Alex Neil Estate Agents
Feb 05, 2020
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Dear Robert, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“We were highly recommended Harry from a close......”

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Feb 04,2020
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Maciej
By: 'Gerry'
Feb 04,2020
1 people found
this helpful
We were highly recommended Harry from a close friend. Immediately he made time and showed real care for us. Within 10 days Majic sold our property for the asking price. Highly recommend this agent...
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By: Alex Neil Estate Agents
Feb 05, 2020
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Dear Gerry, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Wonderful work from Magic and Harry. Top guys......”

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Jan 31,2020
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Harry
Maciej
By: 'Pelly Phoney'
Jan 31,2020
1 people found
this helpful
Wonderful work from Magic and Harry. Top guys who helped me find a property within one day. Havent seen this kid of driven attitude from agents before! Extremely happy...
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By: Alex Neil Estate Agents
Jan 31, 2020
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We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“I had a very good experience with Alex Neil s......”

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Jan 30,2020
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Tommaso
Sara
By: 'Racky'
Jan 30,2020
1 people found
this helpful
I had a very good experience with Alex Neil specially Tommaso he was always there during my property hunt and even during the process to get my offer accepted...
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By: Alex Neil Estate Agents
Jan 31, 2020
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Dear Racky, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“I sold my flat with Alex Neil and I really fi......”

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Jan 29,2020
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Tommaso
Sara
By: 'Susanna'
Jan 29,2020
1 people found
this helpful
I sold my flat with Alex Neil and I really find them extremely professional during the whole process. Tommaso was able to provide me a suitable buyer very quickly....
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By: Alex Neil Estate Agents
Jan 29, 2020
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Dear Susanna, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service provide from Alex Neil espe......”

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Jan 28,2020
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Tommaso
Daniel
By: 'Margaret'
Jan 28,2020
1 people found
this helpful
Excellent service provide from Alex Neil especially Tommaso has been very helpful during all the process of selling my flat...
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By: Alex Neil Estate Agents
Jan 28, 2020
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Dear Margaret, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Mohammad was very helpful and kind during the......”

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Jan 28,2020
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Maciej
Mohammad
By: 'Fred Capellos'
Jan 28,2020
1 people found
this helpful
Mohammad was very helpful and kind during the process of looking for a new flat. Magic also helped wit the search but helping me through the referencing. Really happy with the service...
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By: Alex Neil Estate Agents
Jan 28, 2020
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Dear Fred, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Harry was an absolute delight to work with. V......”

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Jan 28,2020
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Harry
Mohammad
By: 'Mohammad suliman'
Jan 28,2020
1 people found
this helpful
Harry was an absolute delight to work with. Very quick and efficient. Mohammad also was very professional in his behaviour. Very well organised office! 10/10...
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By: Alex Neil Estate Agents
Jan 29, 2020
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Dear Mohammad, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Big thanks to Tommaso from Alex Neil...”

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Jan 27,2020
Minithumbup
Tommaso
By: 'Sasha'
Jan 27,2020
1 people found
this helpful
Big thanks to Tommaso from Alex Neil he has been very helpful and professional during all the process of buying my house...
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By: Alex Neil Estate Agents
Jan 28, 2020
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Dear Sasha, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to be of service again in the future. Best regards, Alex Neil Estate Agents ...

“Sara has been so helpful throughout, constant......”

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Jan 27,2020
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Sara
By: 'NECATI SENOK'
Jan 27,2020
1 people found
this helpful
Sara has been so helpful throughout, constantly communicated and very productive. Worked under enourmous workload and was professional throughout. Would recommend!!...
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By: Alex Neil Estate Agents
Jan 28, 2020
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Dear Necati, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Sale of flat....”

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Jan 23,2020
Minithumbup
Daniel
By: 'Alan Mustoe'
Jan 23,2020
1 people found
this helpful
We have been very pleased with Daniel's service in this matter in that he has been straightforward and clear and communicative. The sale has still to be completed but Daniel's work in negotiation has be very good....
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By: Alex Neil Estate Agents
Jan 24, 2020
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Dear Alan, We appreciate you taking the time to leave this feedback of your experience of dealing with us. It is always pleasing to hear from satisfied customers and we hope to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Daniel is an exceptional Agent! Very Profesional and Principled...”

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Jan 21,2020
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Daniel
By: 'Souzana Theofanopoulou'
Jan 21,2020
1 people found
this helpful
Daniel is an exceptional Agent. I was desperate and very dissapointed from other agents so many years and he helped me so much with my search and I finally found a home. I recommend you get in touch with him and he will definitely found ...
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By: Alex Neil Estate Agents
Jan 21, 2020
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Dear Souzana, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I would like to thank Tommaso for his time an......”

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Jan 21,2020
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Tommaso
By: 'Karishma CHENDRYAH'
Jan 21,2020
1 people found
this helpful
I would like to thank Tommaso for his time and consideration. My partner and I get the opportunity to have him to assist us with our property search. We are very pleased with his customer care and thanks to his delight services we found our ...
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By: Alex Neil Estate Agents
Jan 21, 2020
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Dear Karishma, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Sara the best one...”

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Jan 20,2020
Minithumbup
Sara
By: 'Laura'
Jan 20,2020
1 people found
this helpful
Thank you Sara for helping me and my friend Francesco finding my dream property. Sara is very professional and she had a great support. Thank you so much! Laura & Francesco...
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By: Alex Neil Estate Agents
Jan 21, 2020
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Dear Laura, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Sold!!!!!...”

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Jan 16,2020
Minithumbup
Bora
By: 'Paige'
Jan 16,2020
1 people found
this helpful
Came across this Estate Agents and thought i would get a valuation. Three months down the line and i have now completed on the sale of my house. Amazing experience from the moment i had a valuation to viewing and selling. Extremely professional company and ...
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By: Alex Neil Estate Agents
Jan 17, 2020
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Dear Paige, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Thank you for your great service, we began to......”

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Jan 16,2020
Minithumbup
Bora
By: 'Glody'
Jan 16,2020
1 people found
this helpful
Thank you for your great service, we began to lose hope as myself and my partner was searching for a home for 6 months with no luck but thankfully we found a amazing place now which made it worth it. Thank you Kelvin/Bora for the ...
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By: Alex Neil Estate Agents
Jan 17, 2020
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Dear Glody, Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil have supported me through this diff......”

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Jan 15,2020
Minithumbup
By: 'Linda Dawson'
Jan 15,2020
1 people found
this helpful
Alex Neil have supported me through this difficult period, when it has been clear ha this is a buyers market...
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By: Alex Neil Estate Agents
Jan 15, 2020
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Dear Linda, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Very exciting experience buying my first home......”

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Jan 15,2020
Minithumbup
Bora
Michelle Holford
By: 'Luke Pole'
Jan 15,2020
1 people found
this helpful
Very exciting experience buying my first home and could not be happier. Received great service by Alex Neil Estate Agents. Friendly, polite and extremely professional so far. Bora and Michelle has been fantastic!!!...
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By: Alex Neil Estate Agents
Jan 16, 2020
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Dear Luke, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Happy client...”

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Jan 14,2020
Minithumbup
Bora
By: 'Candice surman'
Jan 14,2020
1 people found
this helpful
Five years now with Alex Neil letting and managing my property and could not be happier!!! Great service as always and brilliant they have there own management team. Bora this year was fantastic and found me a tenant within 48 hours. Pleasure as always...
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By: Alex Neil Estate Agents
Jan 14, 2020
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Dear Candice, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Polite, professional & honest...”

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Jan 14,2020
Minithumbup
Daniel
By: 'Dr Wisam Al-Faiadh'
Jan 14,2020
1 people found
this helpful
Dan was great from the start, he called me out of his work hours to confirm my interest in the property and promptly arranged a viewing. Being a busy Doctor, he completely understood my work schedule and catered to it. He professional, polite & punctual and ...
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By: Alex Neil Estate Agents
Jan 15, 2020
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Dear Dr Wisam Al-Faiadh Thank you for taking time to leave this positive review about your experience of dealing with our team. We were pleased to read your comments and look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I have dealt with Sara at Alex Neil. Couldn'......”

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Jan 13,2020
Minithumbup
Sara
By: 'Mara'
Jan 13,2020
1 people found
this helpful
I have dealt with Sara at Alex Neil. Couldn't have ask for better service from start to finish of the sale. I will definitely come back to you in the future.....
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By: Alex Neil Estate Agents
Jan 13, 2020
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Dear Mara, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Sara has helped me with my house hunting in a......”

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Jan 13,2020
Minithumbup
Sara
By: 'Mihel Roni'
Jan 13,2020
1 people found
this helpful
Sara has helped me with my house hunting in a very effective way. Understood the requirements and all the suggestions were perfectly suited. Will definitely recommend you...
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By: Alex Neil Estate Agents
Jan 13, 2020
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Dear Mihel Roni, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Super...”

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Jan 13,2020
Minithumbup
Bora
By: 'Alan'
Jan 13,2020
1 people found
this helpful
Had a great experience selling my home and was very sceptical being the first time selling. Received professional service throughout and Bora was extremely pro active in finding buyers. Very happy!!!...
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By: Alex Neil Estate Agents
Jan 14, 2020
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Dear Alan, Thank you for taking time out to review your experiences of dealing with our office team. It was pleasing to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“I would like to thanks Sara for her great sup......”

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Jan 11,2020
Minithumbup
Sara
By: 'Lukasz Tauni'
Jan 11,2020
1 people found
this helpful
I would like to thanks Sara for her great support. She helped me to find a great property and I will definitely come back to you in the future.....
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By: Alex Neil Estate Agents
Jan 13, 2020
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Dear Lukasz Tauni, Thank you for taking time to leave this review of your experience. We were pleased to read your comments and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Good Management Service from Alex Neil...”

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Jan 06,2020
Minithumbup
Matteo Congedo
By: 'James Bradley'
Jan 06,2020
1 people found
this helpful
WE have had a good experience with Alex Neil, through whom we let our flat in Rotherhithe. We changed agents some time ago, being dissatisfied with the management activity of our previous agents. We have been happy that the letting process through Alex Neil has ...
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By: Alex Neil Estate Agents
Jan 07, 2020
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Dear James, Thank you for your comments, it's always pleasing to read positive feedback about our team! We hope to be able to assist you with any future moves. Best regards, Alex Neil Estate Agents ...

“Sara went out of her way to help us in search......”

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Dec 30,2019
Minithumbup
Sara
By: 'Dora Giulli'
Dec 30,2019
1 people found
this helpful
Sara went out of her way to help us in searching for a property to buy in Rotherhithe. I felt she understood what I was looking for and was extremely professional in every way. Very happy...
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Dora, Thank you for spending time and detailing your recent experiences with us. We were very happy to read your comments and hope to be able to assist you again in the future. Best regards, Alex Neil Estate Agents ...

“Very professional, helpful with the procedure......”

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Dec 30,2019
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Daniel
By: 'franck colomb'
Dec 30,2019
1 people found
this helpful
Very professional, helpful with the procedure. we had many viewings and sold our flat very quick. Would recommend to any seller....
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By: Alex Neil Estate Agents
Jan 02, 2020
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Dear Franck, Thank you for taking time out to review your experience of dealing with us. We were very pleased to read your comments and look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

Landlord Fees

Let only service
12% (inc. VAT), On Completion (Fees are negotiable)

Introduction & Tenancy Fee - 10% & VAT - 12% Inc VAT. Subject to a minimum charge of £1,000 & VAT - £1,200 Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager

Overall Fees
7.2% (inc. VAT), On Completion (Fees are negotiable)

Comprehensive Management Fee – 6.0 % & VAT – 7.2% Inc VAT.

Interest will be charged for late payment of fees if not paid within 10 working days of falling due - 8% & VAT - 9.6% Inc VAT. Alex Neil are members of CMP (Client Money Protect), a client money protection scheme. Alex Neil are members of DPS (Deposit Protection Service), a deposit protection scheme. Alex Neil are members of The Property Ombudsman. Membership number: N00018

Last updated on 10/12/2018, 12:43 PM by Matteo Congedo - Regional Manager

Overall Fees
£360 (inc. VAT), Pay Upfront (Fees are negotiable)

Tenancy Administration Fee*, per Tenancy - £300.00 & VAT - £360.00 Inc VAT.

(Tenancy Administration Fee* - This fixed cost fee will cover a variety of works depending on the individual circumstances of each tenancy, including but not limited to property viewings, negotiating tenancy terms, verifying personal information and drafting contracts. This charge is applicable per tenancy, and not per individual tenant.)

Last updated on 10/12/2018, 12:44 PM by Matteo Congedo - Regional Manager


Vendor Fees

Overall Fees
1.8% (inc. VAT), On Completion (Fees are negotiable)

Sole Agency Fees (No Sale, No Fee) 1.5% & VAT - 1.8% Inc VAT. Subject to a minimum charge of £3,000 & VAT - £3,600 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 03/01/2019, 10:02 AM by Matteo Congedo - Regional Manager

Overall Fees
3.6% (inc. VAT), On Completion (Fees are negotiable)

Multi Agency Fees (No Sale, No Fee) 3.0% & VAT – 3.6% Inc VAT. Subject to a minimum charge of £5,000 & VAT - £6,000 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:41 PM by Matteo Congedo - Regional Manager

Overall Fees
3% (inc. VAT), On Completion (Fees are negotiable)

Joint Sole Agency Fees (No Sale, No Fee) 2.5% & VAT – 3.0% Inc VAT. Subject to a minimum charge of £4,000 & VAT - £4,800 Inc VAT.

We work on a No Sale - No Fee basis, with our commission fee only becoming due and payable on the date of exchange of unconditional contracts for the sale of the property.

Last updated on 10/12/2018, 12:42 PM by Matteo Congedo - Regional Manager


Tenant Fees

Overall Fees
£0 (inc. VAT), Pay Upfront

Tenants Permitted Payments and Charges (From 1st June 2019) - Please visit www.alexneil.com Tenants-Guide-Fees

Last updated on 31/05/2019, 3:30 PM by Matteo Congedo - Regional Manager

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 10:39 AM 01/10/2019 by allAgents

Awards won by Alex Neil Estate Agents

Individual Branch Awards

London, E14

London, SE16

London, E3


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