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    Tommaso
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    Harry
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    Jack
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    Do Yeon
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    Sara
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    Valentina
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Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to s Read full description...Alex Neil Estate Agents of London offer a comprehensive portfolio of property both for sale and to let. Primarily covering the Docklands, East and South East London areas, whether you are looking to sell, let, buy or rent your home our coverage of London encompasses North and South of the River Thames, extending to areas East and West of Canary Wharf and Canada Water. We offer properties for sale and letting that range in style from quality flats, to luxury houses and penthouse apartments often with river, dockside or London city views.

Catering for a plethora of property and lifestyle requirements, our services cover all aspects of buying, selling and letting properties in Docklands, East and South East London. Alex Neil's experienced team of estate agents can expertly advise on London property purchase, sales, lettings, new homes, property management and investments within Docklands and the wider London conurbation.

“Excellent service from Harry...”

Oct 14,2018
Minithumbup
Harry
By: 'Eric'
Oct 14,2018
0 people found
this helpful
Having had low expectations of how helpful an estate agent would be for a buyer of a property, I was very pleasantly surprised with Harry. He did not barrage me with calls after the initial viewing and was very friendly, polite and extremely responsive at ...
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Was this helpful? Yes

“Overall good long term manager...”

Oct 14,2018
Minithumbup
By: 'GM'
Oct 14,2018
0 people found
this helpful
We've been a client (Tenant) of Alex Neil for the past 3 years and we've had our ups and downs. What I like about them is that they are very responsive and when there is an issue (e.g. broken appliances, pests, etc..) they ...
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Comment on agent fees
As with all agents pay attention what fees are in the contract and you are required to pay and which ones are not.
Was this helpful? Yes

“Reliable and friendly- Thank you!...”

Oct 12,2018
Minithumbup
Charmaine
Harry
By: 'Amrita'
Oct 12,2018
3 people found
this helpful
Charmaine and Harry diligently made my hunt for an apartment a success! I felt well cared for and the customer experience received was exceptional- thank you. Charmaine was very honest and was very easy to communicate with; both replied quickly and professionally. Harry has a ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 12, 2018
View all comments (1)
Dear Amrita. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Charmaine and Harry and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very good experience with the following agents...”

Oct 12,2018
Minithumbup
Jack
By: 'Karl'
Oct 12,2018
0 people found
this helpful
I have to say that we've had problems with Alex Neil previously, however, they have greatly improved recently. Very good experiences with Lucia Ludwig and Jack Perry....
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Comment on agent fees
Be mindful of what is in the contract. There are better and also worse options on the street, when it comes to fees
Was this helpful? Yes

“Professional...”

Oct 12,2018
Minithumbup
Giuseppe
By: 'A. R.'
Oct 12,2018
0 people found
this helpful
Giuseppe Fiorillo was very professional and has been particulary helpful. He was also supportive and most importantly easily accessible. Great customer experience....
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Was this helpful? Yes

“Friendly and helpful!...”

Oct 10,2018
Minithumbup
Do Yeon
By: 'Archita B'
Oct 10,2018
1 people found
this helpful
Had a wonderful experience with Do Yeon Kim. The deal did not go through due to some circumstances but the overall experience was good....
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 10, 2018
View all comments (1)
Dear Archita. Thank you so much for leaving your review for Do Yeon. We are very pleased that you are happy with the service he provided and we look forward to assisting you in the future. Best regards, Alex Neil Estate Agents ...

“SO HAPPY!...”

Oct 09,2018
Minithumbup
Do Yeon
Harry
By: 'Chanelle'
Oct 09,2018
1 people found
this helpful
We cannot thank Do Yeon and Harry enough for negotiating and finding us the perfect property. A very personal service and a team that listens and tried their very best to make every step of the way go as smoothly as possible and it has! ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 09, 2018
View all comments (1)
Dear Chanelle. Thank you so much for leaving your review for Do Yeon and Harry. We are very pleased that you are happy with the service they provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Well cared for...”

Oct 07,2018
Minithumbup
Charmaine
Harry
By: 'edwardfsoler'
Oct 07,2018
1 people found
this helpful
These two agents were very helpful in finding the right property and negotiating key details and terms. Would highly recommend their services....
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 08, 2018
View all comments (1)
Dear Edward. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Charmaine and Harry and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very helpful...”

Oct 06,2018
Minithumbup
Olga
By: 'Anna'
Oct 06,2018
1 people found
this helpful
I went to Alex Neil to rent out my property i had the pleasure of working with Olga who was very helpful and found me great tenants. Her work in securing the deal was amazing and would highly recommend her....
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 08, 2018
View all comments (1)
Dear Anna. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Olga and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“disappointing...”

Oct 04,2018
Minithumbdown
Daniel
By: 'Conscious tenant'
Oct 04,2018
0 people found
this helpful
Tried to let a flat what is actually on sale and would be only for short term and we would need to assist with viewings. He was very pushy by calling multiple times in a row, although I have said I am unavailable due to ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 04, 2018
View all comments (1)
We are very sorry you have felt the need to leave these anonymous comments as it makes it very difficult for us to investigate the matter and offer a response. Our internal complaints procedure is can be found here on the allAgents.co.uk website and also on our own site https://www.alexneil.com/Head-Office Best regards, Alex Neil Estate Agents ...

“Friendly efficient service...”

Oct 04,2018
Minithumbup
Daniel
By: 'Jon D'
Oct 04,2018
1 people found
this helpful
Used Alex Neil for the first time with this property. Can't fault the service and staff were always very friendly...
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Comment on agent fees
NA - I was a buyer
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 05, 2018
View all comments (1)
Dear Jon. Thank you so much for leaving your review. We are very pleased that you are happy with our services and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Olga is a pleasure to deal with.........”

Oct 03,2018
Minithumbup
Olga
By: 'Rob'
Oct 03,2018
1 people found
this helpful
I can honestly say, that after dealing with so many estate agents, Olga is by far and away the most helpful and professional person I have dealt with. She really took the time to find out what I am looking for and came across in ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 03, 2018
View all comments (1)
Dear Rob. Thank you so much for leaving your review for Olga. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Pathetic Service...”

Oct 03,2018
Minithumbup
Harry
By: 'Mike'
Oct 03,2018
0 people found
this helpful
For the initial sale of my Apartment I would give AN and Harry Neal 5 Stars, after that it went down hill faster than the Titanic. Total lack of response to VM and emails. The worse after chasing for an Exchange and Completion date I receive ...
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Comment on agent fees
Extremely bad not worth the service rendered!!!!!!!!!!!!!!
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 09, 2018
View all comments (1)
Dear Mike. We are truly sorry you have felt the need to leave these comments. Please rest assured Alex Neil take customer complaints very seriously and the right steps will be taken to make sure that such situation will not happen again. Our internal complaints procedure can be found here on the allAgents.co.uk website and also on our own site https://www.alexneil.com/Head-Office Best regards, Alex Neil Estate Agents ...

“jack perry...”

Oct 01,2018
Minithumbup
Jack
By: 'Shannon Salt'
Oct 01,2018
1 people found
this helpful
i rented my first ever property through Jack Perry. he is so helpful, i found the process very overwhelming but he has a way to make your mind at ease. i am now on my way to my first home :)...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Shannon. Thank you so much for your review. We are extremely pleased to learn that you have found your perfect property with Jack's assistance. We wish you all the best in your new home and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Mary Lennon...”

Oct 01,2018
Minithumbup
Jack
By: 'Mary Lennon'
Oct 01,2018
1 people found
this helpful
jack found me and my 3 colleagues a property. it is hard to find a share property in London due to licensing issues. i was happy to leave a review for him Mary....
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Mary. Thank you so much for leaving your review. We are pleased that you are happy with Jack's assistance. We wish you and your colleagues all the best in your new property and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Great service...”

Oct 01,2018
Minithumbup
Sara
By: 'Mohammed'
Oct 01,2018
1 people found
this helpful
Sara is an excellent agent with an incredible level of professionalism. She is also very kind and patient and has gone above and beyond to help me find my dream property. Shee took the time to understand what I really want and didn't make ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Mohammed. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Sara and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Lillie-Mai Holman...”

Oct 01,2018
Minithumbup
Jack
By: 'Lillie-Mai Holman'
Oct 01,2018
1 people found
this helpful
jack found me and my 3 colleagues a property. it is hard to find a share property in London due to licensing issues. i was happy to leave a review for him Mary....
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 03, 2018
View all comments (1)
Dear Lillie-Mai. Thank you so much for leaving your review for Jack. We are very pleased that you are happy with the service he provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service...”

Sep 30,2018
Minithumbup
Sara
By: 'Bob'
Sep 30,2018
1 people found
this helpful
I had a really good and successful experience with Alex Neil, especially with my property agent Sara Garzelli! She was very polite, friendly and found the right property for me even on a same day! Big thanks to you Sara and your great team! You'...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Bob. Thank you so much for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“To Sara from South East...”

Sep 30,2018
Minithumbup
Sara
By: 'F.A.'
Sep 30,2018
1 people found
this helpful
I was contacted by Sarah and since the very beginning I had a very good impression. Very polite and professional and was able to understand our needs very quickly and identified properties to show us. Very happy with the service provided by her....
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Comment on agent fees
Not too bad
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Sara. We look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Brilliant agent...”

Sep 30,2018
Minithumbup
Sara
By: 'Anna'
Sep 30,2018
1 people found
this helpful
Sara was extremely professional and amazingly helpful. Most reliable agent we've come across and always meeting our search criteria. She is really friendly, patient and genuinely cares about her clients. All the best...
read full review
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Anna. Thank you so much for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Alex Neil...”

Sep 30,2018
Minithumbup
Sara
By: 'Henry'
Sep 30,2018
1 people found
this helpful
A special thank you to Sara and the team that was really friendly and one the most reliable agents we came across!!!...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Henry. Thank you so much for leaving your review. We are very pleased that you are happy with Sara's assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“G.B....”

Sep 30,2018
Minithumbup
Sara
By: 'G.B.'
Sep 30,2018
1 people found
this helpful
As a landlord I have been very satisfied with the level of service received from Alex Neil since I began doing business with them in 2017. More recently I have been very impressed with the efficiency and helpfulness demonstrated by Sara. Thank you...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Sara and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Very responsive and professional...”

Sep 30,2018
Minithumbup
Valentina
Harriet
By: 'A.C.'
Sep 30,2018
2 people found
this helpful
By far, the best estate agency I have dealt with. Valentina and Harriet were always punctual and responsive and always very helpful....
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Thank you so much for leaving your review for Valentina and Harriet. We are very pleased that you are happy with the service they provided and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Super excited about our new flat!...”

Sep 30,2018
Minithumbup
Valentina
Do Yeon
By: 'Marika'
Sep 30,2018
1 people found
this helpful
I cannot thank Do Yeon and Valentina enough for finding a flat that ticks all the boxes! I am very happy I came across this agency...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 02, 2018
View all comments (1)
Dear Marika. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Valentina and Do Yeon. We wish you all the best in your new property and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“A HUGE THANK YOU...”

Sep 29,2018
Minithumbup
Sara
By: 'Oakar'
Sep 29,2018
1 people found
this helpful
Sara was the agent I approached when I called Alex Neil for a property I saw online. Unfortunately that property was no longer available, but she offered me different options, booked viewing for the day after and she was very efficient and prompt. Thank you ...
read full review
Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Oakar. Thank you so much for leaving your review for Sara. We are very pleased that you are happy with the service she provided and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Excellent service!!...”

Sep 29,2018
Minithumbup
Charmaine
By: 'Nikkie Perez'
Sep 29,2018
1 people found
this helpful
My boyfriend and I were very happy with the service Charmaine provided us on our property search. Our budget wasn't the best but she managed to help us find a flat that turned out to be perfect for us. Very easy going and answered ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Nikkie. Thank you so much for leaving your review for Charmaine. We are very pleased that you are happy with the service provided by her and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“3 tenants...”

Sep 29,2018
Minithumbup
Jack
Olga
By: 'Monty Davie'
Sep 29,2018
1 people found
this helpful
Jack and Olga worked hard on getting my property. both conducted viewings for myself and two friends. we now have the most beautiful property in romford RM7. cheap but amazing. i owe everything to the hard work and dedication of Alex Neil estate agents. thank ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Monty. Thank you so much for leaving your review for Jack and Olga. We are very pleased that you are happy with the service they provided. We wish you all the best in your new property and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

“Great agent...”

Sep 29,2018
Minithumbup
Olga
By: 'Xenia'
Sep 29,2018
1 people found
this helpful
I was looking for a nice place to rent in East London and Olga was very helpful. Very punctual,forthcoming and friendly. I was very pleased with my meetings and would definitely recommend....
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Comment on agent fees
Appropriate
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Xenia. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Olga and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“Service...”

Sep 28,2018
Minithumbup
Murray
By: 'Tom'
Sep 28,2018
1 people found
this helpful
I had one of the best experiences viewing properties with Murray from Alex Neil. He was very polite and knowledgeable and always responded to my emails and phone calls. Although looking for a property can be very stressful he made us feel at ease! Highly ...
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Was this helpful? Yes
By: Alex Neil Estate Agents
Sep 28, 2018
View all comments (1)
Dear Tom. Thank you so much for leaving your review. We are very pleased that you are happy with the service provided by Murray and we look forward to assisting you again in the future. Best regards, Alex Neil Estate Agents ...

“outstanding...”

Sep 28,2018
Minithumbup
Jack
By: 'Klara Thomas'
Sep 28,2018
1 people found
this helpful
jack is exeptional at what he does, very on point on all aspects of his job. my property was on the market for a very short amount of time and jack managed to sell my property extremely fast. very very happy....
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Comment on agent fees
Good
Was this helpful? Yes
By: Alex Neil Estate Agents
Oct 01, 2018
View all comments (1)
Dear Klara. Thank you so much for leaving your review. We are very pleased that you are happy with Jack's assistance and we look forward to dealing with you again in the future. Best regards, Alex Neil Estate Agents ...

TPOS DPS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
191 10 703 30 253 5 360 3 35 10

Agent Fees

We work on a no sale - no fee basis.

Please directly contact us to discuss our services and fee levels.

We offer Free Valuations and repeat customer discounts.
Last updated at 3:35 PM 24/08/2015 by allAgents

Complaints Procedure

At Alex Neil we are committed to providing you with a first-class service. If for any reason you are not entirely satisfied, we want to hear from you as soon as possible so we can put matters right and take steps to prevent the problem happening again.

The quickest way to resolve your complaint is to submit it in writing to our Head Office at 146 Lower Road, London SE16 2UG.

We will promptly acknowledge your complaint by return, and a full and detailed response to your written complaint will follow. After receiving our final response you are not satisfied, you have the right to refer your complaint onto The Property Ombudsman for Estate Agents at: The Property Ombudsman for Estate Agents, Milford House, 43-55 Milford Street, Salisbury, Wiltshire, SP1 2BP email: admin@oea.co.uk
Last updated at 3:35 PM 24/08/2015 by allAgents

Awards won by Alex Neil Estate Agents

Individual Branch Awards

London, SE16

London, E14

London, E3


Canary Wharf
2 Westferry Road, London E14 8JT
(665)
East London
341 Roman Road, London E3 5QR
(74)
South East London
146 Lower Road, London SE16 2UG
(853)


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