Alex Crown Lettings & Estate Agent
3.8/5, 18 reviews
67% recommended
91% sales valuation accuracy
78% sales fee satisfaction
100% lettings valuation accuracy
87% lettings fee satisfaction



Property Features

Alex Crown Lettings & Estate Agents is a thriving and dedicated company based in the heart of Archway in North London specializing in residential sales, lettings and property management, we also cover most of London.We offer a comprehensive range of services at very competitive rates tailored to your individual requirement. ... show more Alex Crown Lettings & Estate Agents is a thriving and dedicated company based in the heart of Archway in North London specializing in residential sales, lettings and property management, we also cover most of London.

We offer a comprehensive range of services at very competitive rates tailored to your individual requirement.

We are committed to providing a high level of assistance, so whether looking to buy, sell or let a property you can rely on us and be confident that our highly focused agents will attend to your every need. - See more at: http://www.alexcrown.co.uk

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 91% 78% £0 £0
Lettings 100% 87% £500 £1,950
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 0 8 6 0 0 0 0 0 0
Areas covered
  • N19
  • NW1
  • N8
  • NW5
  • N7
  • N1
  • N5
  • N6
  • N4
Address

708 Holloway Road
Archway,London
Greater London
N19 3NL
020 7272 3121

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
Members of
DPS
Latest Properties

No Properties

“Cancel the property one day before moving...”

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May 15,2023
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Juelz
By: 'Rocío Rodrigo Ruiz'
May 15,2023
1 people found
this helpful
Cancel the property one day before moving leaving us homeless. DO NOT TRUST THEM! . TERRIBLE. Awful. DO NOT RENT ANYTHING WITH THEM! DO NOT RENT the following property: 19 BRASSET POINT, ABBEY ROAD. House is online in auction so you might be kicked out, also after ...
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Review file
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“Since I moved to London for several years thi......”

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May 07,2022
Minithumbup
By: 'Monica'
May 07,2022
0 people found
this helpful
Since I moved to London for several years this is the first time that I have felt completely satisfied with an agency, I want to thank all the agents because they have always been of great help and understanding to me, any need I have ...
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“Jason the hero...”

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Mar 14,2022
Minithumbup
Jason
By: 'Michael W'
Mar 14,2022
0 people found
this helpful
Jason showed me the property I've currently moved into and he was great at explaining qll the details and was quick in sorting out a rather short noticed move in period. He definitely saved me a headache and half...
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“This is very good agency I suggest everyone ......”

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Dec 02,2021
Minithumbup
Yovin
By: 'Liridona'
Dec 02,2021
0 people found
this helpful
This is very good agency I suggest everyone The agents there were really helpful and nice They will respond and help for any questions or anything anytime For me is more than 5 stars Thankyou so much the whole staff who works there...
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“My boyfriend and i begin renting the flat end......”

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Aug 02,2021
Minithumbdown
By: 'Szechuansauce'
Aug 02,2021
2 people found
this helpful
My boyfriend and i begin renting the flat end of July, however, when we arrived in the day our lease started, we quickly realised the flat has not been cleaned at all. Alex crown has somehow messed up organising the cleaning for the flat. So ...
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“Very pleased with Alex crown...”

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Feb 23,2021
Minithumbup
Ryan
By: 'Kiana'
Feb 23,2021
1 people found
this helpful
I am pleased with my new flat. Thank you Alex Crown, especially Ryan who was very patient and pleasant during house viewings. Ryan is a very professional individual who is always on time and keeps his word. He introduced us to the rest of his ...
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“Jason has been very helpful , polite and cour......”

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Feb 07,2021
Minithumbup
Jason
By: 'Sheyla'
Feb 07,2021
0 people found
this helpful
Jason has been very helpful , polite and courteous every time. We can't be more grateful to him as he helped us to find a lovely flat. We highly recommend this company and Jason as an agent to rent any property from their company. You will ...
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“horrible service....”

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Sep 07,2018
Minithumbdown
By: 'lottie'
Sep 07,2018
1 people found
this helpful
they act all helpful until you've signed the contract, then they're not interested in helping you anymore. really poor communication. wish I had chosen a different agency....
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Comment on agent fees
very high agency fees.
Was this helpful? Yes

“Absolutely bad!...”

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Aug 11,2018
Minithumbdown
By: 'Silvana'
Aug 11,2018
1 people found
this helpful
Absolutely a bad! I have been waiting about 4 weeks just to book a viewing and I have never been able to view the property. The first two weeks I have been calling quite everyday! Then I've been told that they would call me back once ...
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Comment on agent fees
Don't know.
Was this helpful? Yes

“Terrible experience. Waste of time. Not transparent....”

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Jul 28,2018
Minithumbdown
Ziaur
By: 'Marina'
Jul 28,2018
1 people found
this helpful
If I could give them a 0 stars I would. I am not usually writing bad reviews. I was looking for a flat to rent. They made me talked with three different people in 36h. They were never clear. The mail were incomplete and they were ...
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Comment on agent fees
They wanted me to pay an holding fee without getting a breakdown of the expenses..or before having a confirmation from the owner the price was ok.
Was this helpful? Yes

“Avoid! Very bad experience....”

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Jul 10,2018
Minithumbdown
Rahman
By: 'Toby'
Jul 10,2018
1 people found
this helpful
These guys are awful, AVOID! We had made an offer on a property and were ready to pay the holding fee, but needed clarification on a detail about the contract (when the damage deposit would need to be paid). The agent Hafizur Rahman took 24 hours ...
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Comment on agent fees
Fees are above average for agencies in the area.
Was this helpful? Yes

“Letting with Juelz...”

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Apr 26,2018
Minithumbup
Juelz
By: 'Alice'
Apr 26,2018
1 people found
this helpful
Julez has been extremely helpful, efficient and pro-active in letting our property. He has been courteous and informative on everything we needed to do and has organised the jobs that needed doing himself down to supplying the house with beds at a very reasonable cost. ...
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Comment on agent fees
good
Was this helpful? Yes

“Alex Crown are based in North London, Upper Holloway and ......”

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Sep 01,2017
Minithumbup
Rahman
By: 'Steve'
Sep 01,2017
2 people found
this helpful
Alex Crown are based in North London, Upper Holloway and cover a wide area, although there focus and location is particularly well suited to North London. A friendly and professional service, with some of the usual expected sales pitch prior to accepting an offer/signing ...
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Comment on agent fees
Good, more competitive as a smaller agent.
Was this helpful? Yes

“Professional experience throughout great customer focus with a personal touch ......”

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Mar 31,2017
Minithumbup
Juelz
By: 'Richard'
Mar 31,2017
2 people found
this helpful
Professional experience throughout great customer focus with a personal touch from both Juelz and Ziaur well recommended thankyou for looking after us. Richard...
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Comment on agent fees
N/A
Was this helpful? Yes

“From start to finish, professional,£efficient, honest and straight talking. ......”

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Mar 09,2017
Minithumbup
Juelz
By: 'Fernanda'
Mar 09,2017
2 people found
this helpful
From start to finish, professional,£efficient, honest and straight talking. We would recommend Alex Crown to any person looking for a reliable estate agents. We'd like to give a special thanks to Mr. Juelz Miah and Mr. Hafizur Rahman, they made sure my husband and ...
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“I used Alex Crown, (Rahman) to find and check my ......”

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Nov 28,2015
Minithumbup
Rahman
By: 'Jay'
Nov 28,2015
2 people found
this helpful
I used Alex Crown, (Rahman) to find and check my tenants into the property, it was a very smooth and seamless process, competitive costs, I will not be using any other in the future, I recommended them to some close friends of mine who have ...
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“Rahman from Alex Crown lettings was extremely helpful. I had ......”

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Nov 28,2015
Minithumbup
Rahman
By: 'Matthew'
Nov 28,2015
1 people found
this helpful
Rahman from Alex Crown lettings was extremely helpful. I had previous poor experiences with other lettings agents as a landlord so was wary. However, Rahman took the time to understand the situation and was both flexible and very efficient in helping get my property let. ...
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“All of the staff at Alex Crown were incredibly helpful ......”

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Nov 24,2015
Minithumbup
Rahman
By: 'Louise'
Nov 24,2015
1 people found
this helpful
All of the staff at Alex Crown were incredibly helpful and professional. This was the first property that I have rented out, and they gave me great confidence in their ability to rent out and manage my property, so I didn't need to worry about ...
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No image available Jason
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Complaints Procedure

Alex Crown Lettings & Estate Agents
complaints, wherever possible, complaints are dealt with quickly and
informally. It is hoped the vast majority of complaints can be solved at the
first stage.



Informal
Complaints – stage 1

An informal
complaint can be made verbally, by email or in writing to Sheelpe Aktar, Head
of Customer Care. A person wishing to make a complaint should explain clearly
what he or she is dissatisfied with, and what he or she wish Alex Crown
Lettings & Estate Agents to do. Sheelpe will then liaise with those
relevant, to help resolve your concerns.

 

A response to
a complaint at an informal stage will be made as soon as possible and in any
event within 10 working days.

 

Formal
Complaints – stage 2

A formal
complaint needs to be made in writing addressed to Hafizur Rahman, General
Manager. The written complaint should state what the customer is dissatisfied
with and what they would like Alex Crown Lettings & Estate Agents to do in
helping to resolve the matter.

 

A written
response will be provided in 20 working days. If this period is exceeded the
customer will be informed as to why this is the case.

 

Stage
3 Review

If, after
having received the response from Alex Crown Lettings & Estate Agents the
customer remains dissatisfied, they can refer the complaint to, The Property
Ombudsman (TPO) within six months for a review.

 

They are an
impartial government approved organisation who only review complaints made by
consumers.

 

For more information please read the TPO’s Consumer
Guide.

You can contact the TPO at:

 

The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire

SP1 2BP

 

Telephone: 01722 33330601722 333306

Facsimile: 01722 332296

Website: www.tpos.co.uk

E-Mail: [email protected]

 

Amendments

Alex Crown reserves the right to change the
schedule of fees and these terms of business upon providing reasonable notice
in writing.

 

All
fees unless otherwise stated are Inclusive of VAT

For
any further information please ask for details.

 

 

Alex
Crown are members of The Property Ombudsman (TPOS)

for
Lettings and National Federation of Property Professionals

(PI+CMP)
Client Money Protection Scheme.

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Last updated at 9:03 AM 01/03/2021 by Ryan Bungaradu

Awards won by Alex Crown Lettings & Estate Agent

Regional Awards won by Alex Crown Lettings & Estate Agent

Individual Branch Awards



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