Alex Crown Lettings & Estate Agents is a thriving and dedicated company based in the heart of Archway in North London specializing in residential sales, lettings and property management, we also cover most of London.

We offer a comprehensive range of services at very competitive rates tailored to your individual requirement.

We are committed to providing a high level of assistance, so whether looking to buy, sell or let a property you can rely on us and be confident that our highly focused ag
Read full description...Alex Crown Lettings & Estate Agents is a thriving and dedicated company based in the heart of Archway in North London specializing in residential sales, lettings and property management, we also cover most of London.

We offer a comprehensive range of services at very competitive rates tailored to your individual requirement.

We are committed to providing a high level of assistance, so whether looking to buy, sell or let a property you can rely on us and be confident that our highly focused agents will attend to your every need. - See more at: http://www.alexcrown.co.uk
Alex Crown Lettings & Estate Agent

708 Holloway Road
Archway,London
Greater London
N19 3NL
020 7272 3121

Website not available

Properties for Sale
Properties to Rent

“horrible service....”

Sep 07,2018
Minithumbdown
By: 'lottie'
Sep 07,2018
1 people found
this helpful
they act all helpful until you've signed the contract, then they're not interested in helping you anymore. really poor communication. wish I had chosen a different agency....
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Comment on agent fees
very high agency fees.
Was this helpful? Yes

“Absolutely bad!...”

Aug 11,2018
Minithumbdown
By: 'Silvana'
Aug 11,2018
1 people found
this helpful
Absolutely a bad! I have been waiting about 4 weeks just to book a viewing and I have never been able to view the property. The first two weeks I have been calling quite everyday! Then I've been told that they would call me back ...
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Comment on agent fees
Don't know.
Was this helpful? Yes

“Terrible experience. Waste of time. Not transparent....”

Jul 28,2018
Minithumbdown
By: 'Marina'
Jul 28,2018
1 people found
this helpful
If I could give them a 0 stars I would. I am not usually writing bad reviews. I was looking for a flat to rent. They made me talked with three different people in 36h. They were never clear. The mail were incomplete and they were ...
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Comment on agent fees
They wanted me to pay an holding fee without getting a breakdown of the expenses..or before having a confirmation from the owner the price was ok.
Was this helpful? Yes

“Avoid! Very bad experience....”

Jul 10,2018
Minithumbdown
By: 'Toby'
Jul 10,2018
1 people found
this helpful
These guys are awful, AVOID! We had made an offer on a property and were ready to pay the holding fee, but needed clarification on a detail about the contract (when the damage deposit would need to be paid). The agent Hafizur Rahman took 24 hours ...
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Comment on agent fees
Fees are above average for agencies in the area.
Was this helpful? Yes

“Letting with Juelz...”

Apr 26,2018
Minithumbup
By: 'Alice'
Apr 26,2018
0 people found
this helpful
Julez has been extremely helpful, efficient and pro-active in letting our property. He has been courteous and informative on everything we needed to do and has organised the jobs that needed doing himself down to supplying the house with beds at a very reasonable cost. ...
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Comment on agent fees
good
Was this helpful? Yes
Sep 01,2017
Minithumbup
By: 'Steve Wyatt'
Sep 01,2017
1 people found
this helpful
Alex Crown are based in North London, Upper Holloway and cover a wide area, although there focus and location is particularly well suited to North London. A friendly and professional service, with some of the usual expected sales pitch prior to accepting an offer/signing ...
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Comment on agent fees
Good, more competitive as a smaller agent.
Was this helpful? Yes
Mar 31,2017
Minithumbup
By: 'Richard'
Mar 31,2017
1 people found
this helpful
Professional experience throughout great customer focus with a personal touch from both Juelz and Ziaur well recommended thankyou for looking after us. Richard...
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Comment on agent fees
N/A
Was this helpful? Yes
Mar 09,2017
Minithumbup
By: 'Fernanda Raquel'
Mar 09,2017
1 people found
this helpful
From start to finish, professional,£efficient, honest and straight talking. We would recommend Alex Crown to any person looking for a reliable estate agents. We'd like to give a special thanks to Mr. Juelz Miah and Mr. Hafizur Rahman, they made sure my husband ...
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Was this helpful? Yes
Nov 28,2015
Minithumbup
By: 'Jay Cee'
Nov 28,2015
1 people found
this helpful
I used Alex Crown, (Rahman) to find and check my tenants into the property, it was a very smooth and seamless process, competitive costs, I will not be using any other in the future, I recommended them to some close friends of mine who have ...
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Was this helpful? Yes
Nov 28,2015
Minithumbup
By: 'Matthew'
Nov 28,2015
1 people found
this helpful
Rahman from Alex Crown lettings was extremely helpful. I had previous poor experiences with other lettings agents as a landlord so was wary. However, Rahman took the time to understand the situation and was both flexible and very efficient in helping get my property let. ...
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Was this helpful? Yes
Nov 24,2015
Minithumbup
By: 'Louise Hancock'
Nov 24,2015
1 people found
this helpful
All of the staff at Alex Crown were incredibly helpful and professional. This was the first property that I have rented out, and they gave me great confidence in their ability to rent out and manage my property, so I didn't need to worry about ...
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Was this helpful? Yes
Areas covered
  • N19
  • NW1
  • N8
  • NW5
  • N7
  • N1
  • N5
  • N6
  • N4

DPS




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
4 0 3 4 0 0 0 0 0 0

Fees

Whey Possible we try not to charge any fees to tenants but they may be fess payable which is always explained to the tenants beforehand.
Last updated at 03/05/2018, 2:01 PM by Juelz Miah

Complaints Procedure

Complaints Procedure

Alex Crown Lettings & Estate Agents
complaints, wherever possible, complaints are dealt with quickly and
informally. It is hoped the vast majority of complaints can be solved at the
first stage.



Informal
Complaints – stage 1

An informal
complaint can be made verbally, by email or in writing to Sheelpe Aktar, Head
of Customer Care. A person wishing to make a complaint should explain clearly
what he or she is dissatisfied with, and what he or she wish Alex Crown
Lettings & Estate Agents to do. Sheelpe will then liaise with those
relevant, to help resolve your concerns.

 

A response to
a complaint at an informal stage will be made as soon as possible and in any
event within 10 working days.

 

Formal
Complaints – stage 2

A formal
complaint needs to be made in writing addressed to Hafizur Rahman, General
Manager. The written complaint should state what the customer is dissatisfied
with and what they would like Alex Crown Lettings & Estate Agents to do in
helping to resolve the matter.

 

A written
response will be provided in 20 working days. If this period is exceeded the
customer will be informed as to why this is the case.

 

Stage
3 Review

If, after
having received the response from Alex Crown Lettings & Estate Agents the
customer remains dissatisfied, they can refer the complaint to, The Property
Ombudsman (TPO) within six months for a review.

 

They are an
impartial government approved organisation who only review complaints made by
consumers.

 

For more information please read the TPO’s Consumer
Guide.

You can contact the TPO at:

 

The Property Ombudsman

Milford House

43-55 Milford Street

Salisbury

Wiltshire

SP1 2BP

 

Telephone: 01722 33330601722 333306

Facsimile: 01722 332296

Website: www.tpos.co.uk

E-Mail: admin@tpos.co.uk

 

Amendments

Alex Crown reserves the right to change the
schedule of fees and these terms of business upon providing reasonable notice
in writing.

 

All
fees unless otherwise stated are Inclusive of VAT

For
any further information please ask for details.

 

 

Alex
Crown are members of The Property Ombudsman (TPOS)

for
Lettings and National Federation of Property Professionals

(PI+CMP)
Client Money Protection Scheme.

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Last updated at 2:01 PM 03/05/2018 by Juelz Miah

Awards won by Alex Crown Lettings & Estate Agent

Individual Branch Awards

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