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    James Watson
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    Justin Brewer
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    Tracey Delforce
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    Julian Ruzicska
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    Kevin Lennon
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    Matt
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    Gyula Ruzicska
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    Angela Raven
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    Andy Watson
Albert Hall Estates are sales and rental property specialists in South West London.

94 Wandsworth Bridge Road
Fulham,London
Greater London
SW6 2TF
020 7731 0220

 
Website not available

Properties for sale
Properties for rent
Jan 06,2014
Minithumbdown
By:
Jan 06,2014
8 people found
this helpful
One of the most unscrupulous real estate agencies I have ever dealt with, we had the displeasure of having these people as agents for a year. If you think of all the negative stereotypes people hold of agents these people are all of them. To people who are looking to use them I would say look out for: Bond - when we left they tried to hold back over 70% of our bond. After 3 months of arbitration and stress an independent body returned approx. 95% of our bond. Fee\'s - if you read the f...
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By: James Watson
Feb 23, 2014
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When Tenants leave a property in a condition such that items need repairing or replacing, then there are always going to be costs involved. In this case evidence was not assessed correctly due to a technical issue, so adjudication was incorrectly awarded. No claim against a deposit is ever made without a good reason. Fees are made clear before a tenant takes a property so I am not sure what the reviewer means. Yes we charge for services we provide. yes we have a maintenance company which we feel....
Dec 05,2013
Minithumbdown
By:
Dec 05,2013
5 people found
this helpful
The most terrible agency we have ever come across. Just for the facts - out of our deposit of c.£4100 each they originally returned c.£1200. After a 3month long dispute process c£2,300 on top of the undisputed amount we received in September of c£1200. They charge for absolutely everything and even charged us to have them return a standing order that we accidentally paid after we left. £45 EACH for references! They are the MOST awful letting agents we h...
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Nov 17,2013
Minithumbdown
By:
Nov 17,2013
6 people found
this helpful
stay away this agent as far as you can. About 3 months ago I rented a studio fro them, and problems started just after I moved in. First of all I had to wait one month to have curtain rails fitted in my room, so for that long I couldn\'t cover the windows and I was on full view all that time. Secondly they said I will pay very little just for electric I use, what after I found out the landlord sets up his own rate for electricty and I am paying now a double for electricity comparing to normals ...
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By: James Watson
Feb 23, 2014
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All emails are replied to. All fees and charges are made clear before a tenant takes a property. I pointed out we were not the Landlord and did not profit from any money paid in the meters. Having rung the tenant to discuss the content of this review, she wanted to withdraw it having clarified everything to her. She contacted me to say that she tried to remove the review as its content was inaccurate, but typically Allagents never responded to her. How balanced is that?....
Sep 26,2013
Minithumbdown
By:
Sep 26,2013
4 people found
this helpful
Overall a strange experience - although the property was managed by the agents the landlady would regularly come in herself to have a look around. We had to negotiate with her to exterminate our rodent problem (she opted for the cheapest package which left corpses in our loft...) We also had a problem with damp in the bathroom and were charged for repainting although it was not our fault. Although it was purportedly a managed property it didn\'t feel that way. Albert Hall themselves didn\'t r...
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What agent could do to change your mind?
Make charges more transparent from the beginning
Was this helpful? Yes
By: James Watson
Mar 08, 2014
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Every time we let a property, we provide a list of charges in our 'Terms for Tenants' document before an applicant puts any money down to take a property off the market. As part of taking on a Tenancy, Tenants always sign this document which confirms all the costs pertaining to their particular Tenancy before it commences. I'm not sure what this reviewer missed, but he or she is welcome to ask us for more information, and we would be glad to answer any queries.....
Aug 13,2013
Minithumbup
By:
Aug 13,2013
1 people found
this helpful
I have to say that these two members of staff are quite possibly the best agents in London. I have been looking for a while now and they have been brilliant in sending me through the right properties, talking me though things, as its the first time I have rented and they seem to genuinely care. Unlike other agents where I feel just like a number rather than a person, especially as I wasn\'t looking to move this week. The other thing I really liked about them is that they were a good team and I c...
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By: James Watson
Mar 09, 2014
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Thank Claire. Your review is much appreciated. We always try hard to be as helpful as possible and it's really great that you made the effort to say what you felt!....
Aug 04,2013
Minithumbup
By:
Aug 04,2013
1 people found
this helpful
I found the standard of professionalism excellent at Albert Hall Estates. Gyula Ruzicska helped me from Beginning to end in an extremely thorough and professional manner. He was very attentive to detail and dedicated to the process of helping me find my dream flat. I couldn\'t recommend him or the agency more if you are looking for a value for money, professional service. Thank you Gyula Ruzicska for all your excellent help....
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By: James Watson
Mar 09, 2014
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Thanks Cat. It's nice to see good things said about the how Albert Hall Estates helped you through the letting process.....
Aug 03,2013
Minithumbup
By:
Aug 03,2013
1 people found
this helpful
I have very recently used this agency to find my current home I was shown around by Julian a month ago and I must say it was the best customer service I have received. I saw the advert, got in touch and he was able to show me around the flat within an hour. He was cheerful from the get go, enthusiastic, honest and extremely helpful (there were odds and ends we required furniture etc that he ensured were in place before the move in date) To be honest I am normally fairly weary of estate agent...
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By: James Watson
Mar 09, 2014
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It's great to see such positive feedback from your experience with Albert Hall Estates - thanks Cingee....
Jul 30,2013
Minithumbdown
By:
Jul 30,2013
12 people found
this helpful
***VIEWING FROM HELL - ALERT! MUST READ TO ALL POTENTIAL CLIENTS*** I am a professional within the design and build trade, my back ground is within Architecture, Interior Design, Project Management Consultancy for large scale construction. I have a list of qualifications and experience from the UK and abroad where I have worked for reputable practices and contractors. On the 29th July 2013 at 18:30 I accompanied my friend Samir to attend a flat viewing. He had seen the advert online advert...
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What agent could do to change your mind?
The information on the flat was exaggerated and misleading. Estate agencies should check the background of their employees to ensure that they have a good history and no criminal convictions especially of violence or disorderly behaviour. If they choose a non native speaker they should ensure that their employee has the potential not to take things out of context where they lack the direction of the conversation. It was clear in my experience that everything that was said to Julian was perceived as a threat. But to a native speaker it would have been taken as a a comment to consider and perhaps to forward to the landlord. Estate agencies should ensure that certain employes do not gain so much confidence that they have the courage to treat a potential client in such a degrading and humiliating manner. Julian was clearly over confident and this is a sign of the breakdown of your team. Confidence is good, but when it turns to arrogance you wont get very far. I would suggest you retrain all your staff and explain that their invincibility is nothing more than a figure of their imagination.
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By: James Watson
Feb 23, 2014
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These are not reviews but a personal attack on an employee and includes unfounded comments about Albert Hall Estates.....
Apr 02,2013
Minithumbup
By:
Apr 02,2013
0 people found
this helpful
Small agent with very personalised treatment. Their management of the property is excellent, they response quickly to any problem. They had to change our heating in the middle of the winter and they worked hard to do it in a record time. All the staff is very kind and it is easy to reach them by telephone or email. Highly recommended....
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Mar 22,2013
Minithumbup
By:
Mar 22,2013
0 people found
this helpful
I found Julian so helpful and charming when it came to my flat hunt. He really listened to what I wanted and endeavoured to help in any way that he could - including sourcing furniture! He has extremely patient! I would not hesitate in recommending him to friends!...
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Mar 15,2013
Minithumbup
By:
Mar 15,2013
0 people found
this helpful
Julian is great! Really friendly and understanding. From the start he gave us some good advice and knew exactly what we were looking for. He is patient and honest in his judgement and is always ready to help when we need him. He is available and in a good mood everytime and makes this relatively stressful process more enjoyable ! James was also great at knowing what we wanted and required from our flat. He took the time to take us around Fulham to show us the different amneties, transport f...
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Mar 02,2013
Minithumbup
By:
Mar 02,2013
1 people found
this helpful
I used the agents to lease the above referenced property. Julian Ruzicsa was very helpful in showing the property and following up. Tracey Delforce was very efficient in putting together the paperwork and completing my reference report. I would use them again without hesitation. George d\'Angelo, tenant...
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Feb 17,2013
Minithumbup
By:
Feb 17,2013
0 people found
this helpful
Albert Hall Estates is indeed a professional company to do business with. I can only be pleased with the system they use, in order to filter the right applicants for my properties. The whole lettings process was very enjoyable and thoughtful during the process. The company is directed and managed by James Watson. His long lasting experience in properties made Albert Hall a very efficient property agency. One of his senior agents Julian is very reliable and always available to let my property in ...
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Feb 15,2013
Minithumbup
By:
Feb 15,2013
0 people found
this helpful
In the last few years I have dealt with a lot of agents, moving around a bit while at University, and I have to say these guys have been the most considerate and professional. Dealing with Julian, I felt respected and appreciated as a customer, he listened to everything I wanted in the property I was looking for, and he did everything in his power to find me an ideal property. He was regularly in contact to ask how I was getting along in my search and when he had something he thought I\'d like...
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Feb 07,2013
Minithumbdown
By:
Feb 07,2013
11 people found
this helpful
They are a horrible agency who are in cahoots with a terrible landlord Mr Nimesh Patel. They knowingly rented us a property with bed bugs, and when we moved out they rented it again to another set of unbeknown tenants. We tried to have them pay for fumigation but they had written a clause in saying this was the tenant\'s responsibility: "if the pest was there before or during the tenancy...". My legal advice instructed me that this is an \'unreasonable and unfair\' clause (to be respo...
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What agent could do to change your mind?
Support the tenant\'s interests. Act as a neutral party and not be the \'management company\' as well. This idea of Albert Hall Estates being the management company changed from time to time depending on their tactics.
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By: Kheats
Apr 08, 2013
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Help!! i think we are the lucky people who rented after you... The house is in earlsfield right? We want to prove they new about the issue prior to renting to us, which pest controll company did you use? They are trying the same tricks again it seems! Many thanks....
Jan 29,2013
Minithumbup
By:
Jan 29,2013
2 people found
this helpful
The team here were fantastic! They managed to answer all our questions quickly and left nothing un-explained or unanswered. There were no hidden costs or underlying issues, everything was thorough and detailed. Also when requested if they could acquire some furniture for us there was no hassle and it was accomplished well before we moved in. What a fantastic estate agents! highly recommended!...
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Jan 23,2013
Minithumbdown
By:
Jan 23,2013
8 people found
this helpful
The worst estate agents I have ever come across. Very unprofessional, lying and unhelpful. Tried to arrange the viewing, the agent called Julian was rude, promised to get back to me and never did on numerous occasions, I had to chase him and contact his boss- which still didn\'t solve the problem! Don\'t even consider renting with this agency!...
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By: Jemma
Aug 01, 2013
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After our recent run in with Julian its a wonder how this agency is operating. I cannot even believe that the writer of the above comment has the confidence to say no lies were made, how on earth can you say that? Do you not respect the views of your clients? You make no attempt to even apologise or make your clients feel they are worth anything to you. Terrible management and customer relations!....
Nov 21,2012
Minithumbup
By:
Nov 21,2012
3 people found
this helpful
Albert Halls Estates have been the most professional and downright helpful agents I have come across! In the process of moving to London I have dealt with a large selection of different companies/agents, and can honestly say that the service from Albert Halls has blown the others out the water. The fantastic attitudes of the staff (my compliments to a young Mr J Ruzicska, who even lent me his bicycle), their abillity to return phone calls and emails (unlike virtually every other agency I contact...
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Nov 20,2012
Minithumbdown
By:
Nov 20,2012
10 people found
this helpful
Having dealt with these cowboys on a number of occasions, not only are they pathologically lazy but also habitually incompetent (if you don\'t believe me look at their website info \'meet the team\'). http://alberthallestates.co.uk/meet-the-team/ Not only is all of the information on this page factually incorrect but the grammar is laughable. I cannot stress to you how useless this poor excuse of a lettings agent is. DO NOT USE!...
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By: Jemma
Aug 01, 2013
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How you can speak about your formal clients in such a manner in public is beyond me. After reading all these bad reviews and seeing what you write back its a shock to note that people like you are actually helping vulnerable people to find homes. You should be grateful that there are people like BIG HOUSE KING who use your services. Without them you wouldn't have a job or business, you're not a charity so stop acting like the public owe you something for the work you put in. You work you get pa....
Nov 19,2012
Minithumbup
By:
Nov 19,2012
0 people found
this helpful
I have been renting my property since April 2008 and I am very impressed with the quality of the service provided by Albert Hall Estates. In two ocassions I have changed tenants and they have protected my interests and my property at all times. I have found their staff very responsive and proactive. It has been a pleasure to work with Julian recently. He has shown real interest in finding the best tenant and has offered to adjust his schedule to match my expectations. I have been struggling t...
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By: James Watson
Mar 09, 2014
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Still with us, and still happy. Our Landlords see what a great job we do, and the only time we don't get five stars is because we have had to charge tenants for damage to the property, but this is all part of the letting process !....
Nov 16,2012
Minithumbup
By:
Nov 16,2012
3 people found
this helpful
I have been renting through Albert Hall Estates for several months now and have received an excellent level of service from everyone I\'ve dealt with. Julian and Justin were helpful and friendly in helping with the tenancy agreement and other paperwork and always had time for questions. Additionally while I\'ve been in the flat a problem with my boiler was dealt with on the day I contacted ABE about it, as well as organising the mechanic to visit in the evening when I was home from work. Altoget...
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By: James Watson
Mar 09, 2014
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It's nice to hear how well Tenancies can work. Our in-house maintenance company have a great team. Well done everybody!....
Nov 05,2012
Minithumbdown
By:
Nov 05,2012
9 people found
this helpful
WeΒ΄re amazed about the amount of consistent, similar praising five star reviews that follow the very bad reviews (which you can read at the bottom of the page) You can of course make your own conclusions of what is fake and what is not, but our real experiences with this agent were pretty much the same as the rest of the bad reviews ; the staff including the management were mostly rude, arrogant, inventing surprise extra costs that were not in the contract, and not being able to fix problems....
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By: Albert Hall Estates Manager
Nov 17, 2012
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If people wish to make the effort to add a review, it is either because they are really happy or really unhappy. Those who are neither never bother to leave reviews. Tenants who are happy receive a great service and the reviews are genuine, and we can prove it by contacting the reviewers to verify themselves. Bad reviews seem always to be left by Tenants who have had some sort of deduction from their deposit and have left their property with problems to resolve, forcing the Landlord to make de....
Sep 22,2012
Minithumbup
By:
Sep 22,2012
0 people found
this helpful
Very helpful; easy to get in contact with and quick to respond to all the questions we had about the contract, terms of tenants and referencing. Giulio was great at going through the deposit terms and helping us secure the property, and Tracey followed up all our referee details to make sure we moved in on the date we wanted to. Definitely recommended!...
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Sep 18,2012
Minithumbup
By:
Sep 18,2012
0 people found
this helpful
The team at Albert Hall Estates we absolutely fantastic. Justin and Tracey were extremely helpful and patient. They did so much to help. I would highly recommend them as they we not just helpful, they were genuinely nice people. Thank you! Laura Bovenizer...
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Sep 11,2012
Minithumbup
By:
Sep 11,2012
0 people found
this helpful
My husband and I just rented our current flat from Albert Hall Estates. Justin was very pleasant, kind, and professional from the very beginning. I must have called Justin on 10 different occasions to ask questions about the flat between the period that he first showed it to me and when we signed the lease, and he was always available to answer my questions and was extremely patient. We also dealt with James Watson (the Managing Director) and Tracey Delforce a few times during the letting proces...
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Aug 24,2012
Minithumbup
By:
Aug 24,2012
0 people found
this helpful
A big thank you to Albert Hall Estates. An independent agency that really takes the time to care. This was not a simple transaction and they managed the process very well. For example we had an issue with the standard of clean at the start of the tenancy, carried out by an outside contractor and they personally attended to troubleshoot and rectify. We would use them again. Thank you....
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By: James Watson
Mar 09, 2014
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This is one of our favourite Tenants. They are renewing for a further five year deal. It's great to have such a quality business on board. Check out Capital Living - just great at what they do!....
Aug 23,2012
Minithumbup
By:
Aug 23,2012
2 people found
this helpful
My first time going through Albert hall estates they were really good to work with. There were no hiccups and everything went very smoothly. I definitely recommend using them with your search for the perfect property....
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By: James Watson
Mar 09, 2014
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It's good to see the wheels in motion are working - great feedback! - Thanks!....
Aug 23,2012
Minithumbup
By:
Aug 23,2012
1 people found
this helpful
Tracey and Justin were great with us from start to finish. Always helpful, friendly and professional. And always available to help with any issues. Would definitely recommend!...
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By: James Watson
Mar 09, 2014
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Happy, friendly, professional staff = happy Tenants - that's what we strive for!....
Aug 12,2012
Minithumbup
By:
Aug 12,2012
1 people found
this helpful
First time ,I just wanna thank for Justin and the Team for the proper job. Everything was organised and helpful. We got an awesome property from them,where We can live in the future...I just could highly recommend this crew. Massive Thanks for Them for the co-operation....
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By: James Watson
Mar 09, 2014
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Zoltan is renewing for another year because he loves Albert Hall Estates - oh and the property of course :)....
Aug 10,2012
Minithumbup
By:
Aug 10,2012
1 people found
this helpful
It was pleasure to rent our flat from this agency. Justin and all the team were very friendly and more than helpful. We could reach them all the time, and everything was really quick and fine. I really recommend Albert Hall Estates, they do proper job, and make their tenants happy :)...
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By: James Watson
Mar 09, 2014
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Great comments. If you are happy, then we are happy!....
Areas covered

TPOS My deposits scheme


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Awards won by Albert Hall Estates

Individual Branch Awards

London, SW6 2TF

James Watson - upload your photo James Watson
7 reviews

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Justin Brewer - upload your photo Justin Brewer
7 reviews

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Tracey Delforce - upload your photo Tracey Delforce
7 reviews

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Julian Ruzicska - upload your photo Julian Ruzicska
9 reviews

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Kevin Lennon - upload your photo Kevin Lennon
0 reviews

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Matt  - upload your photo Matt
1 reviews

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Gyula Ruzicska - upload your photo Gyula Ruzicska
1 reviews

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Angela Raven - upload your photo Angela Raven
1 reviews

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Andy Watson - upload your photo Andy Watson
1 reviews

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