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Albany Residential is an independent firm with over 10 years experience, specialising in Residential Lettings and Property Management and Sales in the City Borders and East London areas. As specialist Read full description...Albany Residential is an independent firm with over 10 years experience, specialising in Residential Lettings and Property Management and Sales in the City Borders and East London areas. As specialists, we are fully focused on the priorities and needs of Property Owners and Tenants and we offer a value added, quality service.
 
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Properties for sale
Properties for rent
Oct 21,2015
Minithumbup
By:
Oct 21,2015
0 people found
this helpful
I had an awful time with previous tenants and was looking online for a new estate agent. I saw this agent and left a message to call me. They contacted me within a few hours and the same night came to view the property. I began to read loads of bad reviews online about this agent and was really reluctant to use them after my previous bad experience with a rogue estate agent. However, the agents were so honest with me about the company background and why there had previously been bad feedback I ...
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Was this helpful? Yes
Oct 06,2015
Minithumbup
By:
Oct 06,2015
0 people found
this helpful
I have had a great expectance with Albany since I bought and rented my property. I disagree with all of the comments made by others....
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Was this helpful? Yes
Sep 30,2015
Minithumbdown
By:
Sep 30,2015
1 people found
this helpful
As we liked a flat in barking, we went to pay da holding deposit. They took £500 and told us to submit our documents in 2 days. But they were asking for some random documents . And they put property back on market again for rent while referencing process is on. I acted like a new tennent and called them for viewing and they asked my details. I got pis*** off. 2 days later , they sent a email to let me know that our application was rejected. They didn't give a reason when I went to see them...
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What agent could do to change your mind?
They could've give me a reason and refund my money
Was this helpful? Yes
Jul 03,2015
Minithumbdown
By:
Jul 03,2015
4 people found
this helpful
I have been renting out my property in Barking for 9 years, my tenants emailed in in distress because they found my property up for rent with Albany on Rightmove, god know how they got photos and details and set there own monthly rental of £1600, I have not instructed Albany to rent my place and called them up as a tenant and asked them about the property, they informed me it was a lovely house and they had a lot of interested but it was let that morning, I explained they were not honest a...
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Jul 15,2014
Minithumbup
By:
Jul 15,2014
0 people found
this helpful
We'll I have great service from albany and all of the staff. My 4 bedroom property was promptly rented and a lovely family moved in. They are paying market price and property is maintained well. I can only advice people to deal with albany. If you have envy questions please feel free to ask!...
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Was this helpful? Yes
Jun 07,2014
Minithumbdown
By:
Jun 07,2014
5 people found
this helpful
Albany rented our flat out to a lady and after a year I was informed that this lady had moved and somebody was trying to change the name on the council tax. The lady herself said her mother was moving in though albany claimed the previous lady still lived there. This lady eventually failed to pay rent for six months which was hampered by albany serving a section 21 without telling us and not doing anything after the notice finished. We then find out she is dss which we didn't know. All this time...
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What agent could do to change your mind?
Nothing. The arrogance of the staff in particular the manager shows he gets away with this a lot. Not this time.
Was this helpful? Yes
Jan 09,2014
Minithumbup
By:
Jan 09,2014
0 people found
this helpful
All the reviews made by all the customers below are very surprising . Cannot believe that someone can say bad word about Albany as my experience has been very good. Can only say Thank you as they have given me good tenants and have provided a very good customer service from all staff. If you want to find out more please let me know...
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Dec 05,2013
Minithumbdown
By:
Dec 05,2013
4 people found
this helpful
Albany was given notice to good tenants that they put in my property every years so that they can find new tenants so they may get another letting fee from me. i complained about it to a guy called Zain who said\'\' he was the manager there and just staff and then i find out that he is the owner of Albany. when i found out he has been defrauding me i gave Albany notice to leave, but because they had the my house key they put a new tenants in anyway and charged me £1000 and now i\'m having ...
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What agent could do to change your mind?
nothing....
Was this helpful? Yes
Dec 03,2013
Minithumbdown
By:
Dec 03,2013
4 people found
this helpful
Wow just read the reports regarding this incompetent agency. They have given me nothing but grief they have my money and refuse to return, will not answer any calls. Place awful tenants in and they trash the place. They are con merchants and there is nowhere to complain about them unless you go to the newspaper and when I threatened this - they got nasty. Please avoid at all costs I had to pay out 2000 pounds to rectify my property If any one know the owner of the company please get in tou...
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Sep 18,2013
Minithumbdown
By:
Sep 18,2013
7 people found
this helpful
I would like to warn all landlords to stay well clear of this company especially a man by the name of Zain who has defrauded me of my £1000 deposit which was never returned. He has several court cases on at the moment and do not be surprised if when you decide to leave because of the poor service and find your house has been trashed by bad tenants he will shift the blame onto you and try to keep your deposit hopping you won\'t bother take him to court. If you want any details or are curre...
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By: Displeased
Jun 07, 2014
View all comments (2)
Please can u contact me on ginanair@hotmail.com....
Feb 20,2013
Minithumbdown
By:
Feb 20,2013
7 people found
this helpful
Be aware!!!! Left a holding deposit of 300 pounds for a property but they let the house to someone else and now they are refusing to return my money back. No answers to emails. No communications....
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What agent could do to change your mind?
Return my money back as soon as possible, further legal actions will be taken.
Was this helpful? Yes
Feb 08,2013
Minithumbdown
By:
Feb 08,2013
7 people found
this helpful
My daugher paid this agency £1775.00 to rent a studio flat in Beckton. We made the payment on the 29th of January 2013, signed the contract and collected the house key on the 30th January. My daughter packed her stuff to move in on the 4th of February 2013 and realised the landlord had changed the lock. When we contacted the landlord, he said he had no more dealings with the agency because they are a fraud. We told him we had paid them £1775.00 and he said we should contact the agency ...
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What agent could do to change your mind?
They shouldn\'t be cheating innocent people who work hard for their money. Let them just pay me back.
Was this helpful? Yes
Nov 04,2012
Minithumbdown
By:
Nov 04,2012
6 people found
this helpful
Avoid at all Costs, If I could give a minus score I would. Rented my home out last year as my wife had offer of dream job abroad and we had lots of offers from different agents. I was new so decided on management for experienced help. Stated as it was our home and had recently been refurbished we in no way wanted DSS tenants. Received deposit and first rent and all seemed fine but 2nd months did not arrive and had to chase, eventually received 15 days later (20 days late) with excuse of stan...
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What agent could do to change your mind?
Do not touch them, I tie the whole company in together not just the names mentioned I could name more but they are all linked by single email and so are all aware.
Was this helpful? Yes
Mar 10,2012
Minithumbdown
By:
Mar 10,2012
5 people found
this helpful
Initially in 2008 their service was good. However during 2010 they informed me the landlord wanted to sell; They organised at least 5 'viewings' for prospective buyers and did not attend which wasted several of my days off work. They even gave keys to a third party agent who attempted to let themselves in without prior notice or consent. I have received numerous phone calls and emails in which they stated their absolute right to do this, a right they do not have by law. Finally they ga...
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What agent could do to change your mind?
Not lied about their intent to sell Not attempted to threaten me Not attempted to let themselves into my home without prior consent or notice, I would not be suprised if they actually did let themselves in without my knowledge too. They could have repaired serious problems (no hot water) in a immediately rather than not repairing them at all.
Was this helpful? Yes
May 01,2010
Minithumbup
By:
May 01,2010
4 people found
this helpful
Very poor service and very poor customer service. Was misled by the agent and the service I paid for was not completed. Unfortunately discovered this after the contract had been signed. They refused to refund any of the charge, even though they admitted they had not completed the work that was paid for!!!!! ...
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May 25,2009
Minithumbdown
By:
May 25,2009
5 people found
this helpful
Dreadful Agency. Charged 10% of annual rent to find, credit check and take up references for prospective tenants. Discovered after no references had been taken up and the credit check was done after the tenants had signed contracts and moved into property. Was also informed by Agent that the tenants were professionals working in the City that were transferring to London with work. They did not inform me that the tenants were leaving their city to come to London to look for work!! Totally misled ...
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Was this helpful? Yes



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Awards won by Albany Residential

Individual Branch Awards

London, E13 0AJ

Firm rankings



Office 1
14 High Street, London E13 0AJ
(11)
Office 2
631 Rainham Road South, Dagenham RM10 8AH
(2)

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