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    Paul Goldie
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    Daniel Ismail
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    Mark Sherer
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    Danny Latner
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    Sezin Kok
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    Russell Pearlman
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    George Palmer
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    Anneka Ma
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    Simon (Don\\\'t remember)
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    Regan Halliday
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    Joshua
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    Mark Lindsay
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    Alex George
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    Dean Da Costa
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    Martina Adamiova
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    Melanie Watson
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    Sabrina Da Silva
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    Charlotte Cobbing
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    Emily Marshall
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    Jay
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    Katie My grill
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Properties for sale
Properties for rent
Mar 16,2015
Minithumbdown
By:
Mar 16,2015
0 people found
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Horrible terrible not good Never got my money back from then. Had to deal with this horrible little girl at the time called Katie Mcgrill She now gone ( or been sacked hopefully ) but would never use them again this was the leytonstone office by the way...
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Apr 24,2014
Minithumbup
By:
Apr 24,2014
0 people found
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We had a great experience with Alan Harvey thanks to George - we managed to arrange a viewing of the property with only a couple of hours notice and were able to take it there and then. George was always very friendly and approachable. Any questions that we had about the lease were always answered and the agent ensured that we understood the contract / what we needed to complete prior to move in date. The agent also arranged our contents insurance and generated a number of different quotes th...
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Mar 17,2014
Minithumbup
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Mar 17,2014
0 people found
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Our agents were warm and welcoming from the minute we walked in. They took account of what we actually needed and helped us to find something within our budget. We had had some less positive encounters at other estate agents that day but at Alan Harvey our experience was more than positive, viewing and putting down a deposit on our first day of flat hunting. George and Jay\'s communication was excellent in the following weeks, making sure that all paper work requirements were dealt with efficien...
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Mar 10,2014
Minithumbup
By:
Mar 10,2014
0 people found
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We were given notice by our previous landlord just before Christmas and found it really hard getting in touch with all the estate agents with properties to let in Omega Wharf except for Sabrina who picked up the phone on the first ring and arranged a viewing in between Christmas and new year at a time that suited us. She was exceptionally patient as we wanted to have a really detailed look at the flat. She was very friendly and helpful and what I liked, didn\'t put any pressure on us to make a...
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Mar 07,2014
Minithumbup
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Mar 07,2014
0 people found
this helpful
Paul Goldie and his team from Alan Harvey have been particularly effective with the service they have provided us in the management of our rental property for the last 13 years. We reside overseas so it is important that our agent is responsive and effective in their actions. Paul and the team have certainly demonstated this so would recommend them to anyone looking for a property manager they can trust...
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Mar 03,2014
Minithumbup
By:
Mar 03,2014
0 people found
this helpful
I have been fortunate to have had Charlotte look after my property for some time now, and she has allowed me to have a reassurance (whilst living in NZ) that my property is in good hands. Easy to deal with, always returned my calls, on to it. All the best. Sadly I have been allocated a different agent....
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Feb 19,2014
Minithumbup
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Feb 19,2014
0 people found
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I have dealt with George right from my initial enquiry to Alan Harvey a few weeks back. He was great in advising me what properties were available and arranging a viewing and now organising all the references etc and responding to my interim queries re furniture staying in the property before I move in. George is very friendly and helpful and has helped make this process very easy and so far hassle free for me which is exactly what you want when finding a property to rent. I\'d recommend and...
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Feb 17,2014
Minithumbdown
By:
Feb 17,2014
0 people found
this helpful
DO NOT USE! That\'s the best advice I could give you. We all know many agencies especially in London are crooks when it comes to rental tenants, but these guys treated us so badly, they even shocked me, and having been renting for a number of years across the UK by far the worst agency I have ever come across. After having major problems with our housemates smoking (both weed and cannabis) Agency came round and saw proof and damage to property and still did nothing. Housemates had regular pa...
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Nov 25,2013
Minithumbup
By:
Nov 25,2013
0 people found
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helpful and fair letting agent, let me know about facts up front. Negotiated my contract duration with owner & re-written my contract on office expenses, when I was unable to go for 12 months contract (another agency that dealt before Alen harvey promised over mail that I can go for a 6 months contract even wen owner is not interested to do so)....
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Oct 31,2013
Minithumbup
By:
Oct 31,2013
0 people found
this helpful
Martina has provided an excellent service to me as a Landlady, she has always dealt with my requests promptly and in a professional manner. I would highly recommend using Alan Harvey Property Services for any landlords looking for good and reliable property services....
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Oct 31,2013
Minithumbup
By:
Oct 31,2013
0 people found
this helpful
I was delighted with the fantastic service I received here. All employees I interacted with were friendly, helpful and truly understood my requirements. Being relatively new to the property market, I valued the advice and support I was given every step of the way. I am extremely happy in my new home - it\'s perfect for me in terms of location, size and budget. Thank you Lettings Team for all your help - I will be recommending you in the future!...
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Oct 10,2013
Minithumbdown
By:
Oct 10,2013
2 people found
this helpful
Absolutely appalling maintenance office. Once they have the contract signed, it is virtually impossible to get anything fixed. They will ignore emails,, pretend not to be in the office when you call and fail to call you back every single time they promise to do so. Everyone I\'ve deal with in the property management office has an attitude and is quite frankly awful at their job. DO NOT use this agency....
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Sep 19,2013
Minithumbdown
By:
Sep 19,2013
3 people found
this helpful
I was completely disgusted with the treatment of Alan Harvey Property Services, in particular Christine Pobi. Remember the name Christine Pobi. This woman was extremely rude and abrupt with me because i wanted to challenge the deductions from our deposit. She then tried to charge us £24 for a check out inventory and when we challenged this she backtracked and sent it free of charge. Can you believe the audacity of this woman. This was not the 1st thing she charge me for and i will now be ...
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What agent could do to change your mind?
i do not believe she has the capacity to be a good property manager and lack customer service skills by the bucket load
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Aug 10,2013
Minithumbdown
By:
Aug 10,2013
0 people found
this helpful
This agency is disgusting. Charging us money here there and everywhere. Money to move in beyond level of work they actually did and huge fines to move out of a cleanly left property. They tried charging us for the place we left the keys eventhough we had explained everything to them. They have no communication among staff. They did viewings with new tenants whereby they just walked into our flat. Money making scam. All of it. Do not use! !...
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Aug 07,2013
Minithumbdown
By:
Aug 07,2013
3 people found
this helpful
I had a bad feeling about this agent from the moment I walked into their office. They did not look up from their desks to greet me which is indicative of the level of customer attentionand service they provide. Against my judgment I let a property with them because I was very short on time. They are poor communicators, they treat me like a criminal for no reason, they are unhelpful when I have a legitimate problem, they rush to judgment, they always assume I have done something wrong when I h...
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Jun 26,2013
Minithumbup
By:
Jun 26,2013
0 people found
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Have used for some years. New tenant found quickly and Josh handled handover professionally. Brenda in support team good as well....
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Jun 18,2013
Minithumbdown
By:
Jun 18,2013
0 people found
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This letting agency is terrible. The agent we had initially was great, but after we signed papers for the property this happened: - They were supposed to arrange for payment of our rent to the landlord, but messed up the direct debit details the very first month and didn\'t even notice. I had to arrange for monthly rent payments directly to the landlord even though they are paid to arrange for payment. - They took payment of five days\' rent to give to the landlord to make up for the dif...
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Jan 17,2013
Minithumbup
By:
Jan 17,2013
0 people found
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Very helpful and friendly people at this office - gave me some tips on my legal rights as a tenant as well, which led me to do some research that turned out to be very useful in a dispute at my current property. Always willing to answer my (many) questions and queries. Definitely recommend them. Property was clean and move problem-free....
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Jan 07,2013
Minithumbdown
By:
Jan 07,2013
0 people found
this helpful
Avoid Alan Harvey at all costs. The property management department are awful - they do not return your calls, they are uninterested in dealing with problems, they are rude and unhelpful. Worst of all, they have actively blocked me being returned my deposit. I moved out of my property on the agreed date, it took them a week to send me the checkout list despite repeated requests from me. I did finally receive this, and agreed to the deductions for cleaning, and then for 3 weeks waited to have ...
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Dec 01,2012
Minithumbup
By:
Dec 01,2012
0 people found
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Anneka - a genuinely helpful agent. We had a slow start adding a tenant to our contract but we got there in the end. Very pleased with our stay in our property thus far. Thank you :)...
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Nov 30,2012
Minithumbup
By:
Nov 30,2012
0 people found
this helpful
We are very happy with the service that Paul and Danny provided at Alan Harvey putting a lot of time an effort into showing us multiple properties and long negotiations. All staff are very friendly and a pleasure to deal with....
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Nov 29,2012
Minithumbup
By:
Nov 29,2012
0 people found
this helpful
Our experiences with Alan Harvey thus far have been excellent, with Anneka being a responsive and competent property manager towards us. Her negotiation skills between tenants and landlord are excellent and she has a clear understanding of the processes and legal obligations involved, allowing her to explain these in clear terms to avoid misunderstandings. She definitely goes the extra mile to ensure that any questions or issues are resolved quickly and I feel confident working with her throu...
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Sep 24,2012
Minithumbup
By:
Sep 24,2012
0 people found
this helpful
I was looking for a new place just before the Olympics which was a terrible time for a tenant to move in & out. Everyone was really friendly as soon as I visited them in their office. That was the 4th agent I had visited so far and they could\'t manage to find a flat within my preferences. Paul was really friendly and provided me different alternatives within my budget. He responded really quickly whenever I called and/or emailed. He did not hesitate providing any additional information I ...
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Sep 19,2012
Minithumbdown
By:
Sep 19,2012
4 people found
this helpful
They didn\'t do what they are paid to do, which is to act as an intermediary between a landlord and a prospective tenant. One of these clowns screwed up the move-in date, causing all sorts of unnecessary grief that could have been remedied if Clown A had read the contract. When we tried to get the admin fee back our plea didn\'t fall on deaf ears. It landed on someone who showed no contrition, no respect and just cared about money. The point of the admin fee is that you correctly handled the ...
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What agent could do to change your mind?
Treat prospective tenants as paying customers rather than some sort transaction akin to a prostitute with a lonely chap.
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By: Obviously unimpressed
Oct 09, 2012
View all comments (4)
That sounds like another party that you've messed around. I congratulate you on willfully admitting that you've let down a different customer. Also, it's 'descriptions' not 'discriptions'.....
Aug 05,2012
Minithumbup
By:
Aug 05,2012
0 people found
this helpful
First time we have used Alan Harvey, and we dealt initially with Paul Goldie. He was friendly and professional, putting a lot of time into negotiations to secure us a really nice flat at lower than the asking price. He was quick at communicating information to us during this time. We did encounter some confusion when asked to supply our (many) references, after being charged agency fees, but then doing most of the requests ourselves. I have no objection to supplying references, but I would qu...
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Aug 03,2012
Minithumbdown
By:
Aug 03,2012
3 people found
this helpful
The initial move to the property through Alan and Harvey (Leytonestone branch) was ok.However we are having problems with the property manager Sezin Kok with getting the necessary work done in the flat. The scheduled appointments got cancelled due to the workmen suddenly deciding to go on a \'holiday\' for a week. When this was reported Sezin was not at all apologetic for the inconvenience caused as I had taken a day off work. When we requested that the work was important to us as we had guests ...
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What agent could do to change your mind?
The initial move to the property through Alan and Harvey (Leytonestone branch) was ok.However we are having problems with the property manager Sezin Kok with getting the necessary work done in the flat. The scheduled appointments got cancelled due to the workmen suddenly deciding to go on a \'holiday\' for a week. When this was reported Sezin was not at all apologetic for the inconvenience caused as I had taken a day off work. When we requested that the work was important to us as we had guests over the weekend we were given a rude reply saying \'we are not here to accommodate your guests\'. Well definitely we are not expecting them to accommodate our guests but we are paying for a service and when that does not happen we expect that the matter be dealt with in a professional way rather than be rude to the customers. The manger who was involved decided to be a mute spectator! Well if this is the attitude of the staff then we would not consider Allan and Harvey for our next move or even recommend them to a friend!
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By: Killer instinct
Mar 31, 2013
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Alan Harvey service is slow and frankly overall ineffecient. At times the business rises to the challenge but on most tenant related matters very slow to act, no matter how important. Very good to get you in the property but slow to respond to even emergency matters.....
Jul 15,2012
Minithumbdown
By:
Jul 15,2012
1 people found
this helpful
I have used Alan Harvey twice for 2 seperate houses. The lettings office on roman road is fantastic and I couldn\'t fault Josh in there at all. However once your in a property managed by the (unfortunately both were) you see how truley useless they are. The first house we lived in needed some serious attention, one thing being a replacement window, which didn\'t get fixed for 4 months and a heated visit to the office by me and my flatmate. Every job we asked them to do took countless emails and ...
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What agent could do to change your mind?
They could have kept correct records of dealings with tenants and provide you with a detailed invoice of what they charge you for.
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Jul 07,2012
Minithumbup
By:
Jul 07,2012
0 people found
this helpful
Paul was excellent throughout the transaction. He first allowed us several viewings in the relevant building on short notice and spoke candidly about the merits of each of the individual units we saw. This was conducted with a member of the property developer\'s team in order to give a more detailed insight into the individual units. He was then very willing to put our desires to the landlord\'s agent, which differed from the terms being offered. He kept in touch with us at each stage of t...
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Jun 20,2012
Minithumbup
By:
Jun 20,2012
0 people found
this helpful
Joshua was really helpful and found us perfect flat. He was a real pleasure to deal with, always keeping our requirements in mind....
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May 26,2012
Minithumbup
By:
May 26,2012
0 people found
this helpful
Very hassle free, laid back service, but all the paperwork and monies were dealt with in quick time. No pressure to sign, very friendly staff. Any complicated wording in the agreement was very clearly explained. Dedicated property managers for individual lets. Reasonable rates, what is to be expected in London....
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Awards won by Alan Harvey Property Services

Individual Branch Awards

London, E11 3AA

Firm rankings



Office 1
658 High Road, London E11 3AA
(23)
Office 2
488 Roman Road Bow, London E3 5LU
(28)
Office 3
22 Stroud Green Road, London N4 3EA
(0)

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