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Alan Harvey Property Services

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Properties for Sale
Properties to Rent

Mar 16,2015
Minithumbdown
By: 'Harrison'
Mar 16,2015
0 people found
this helpful
Horrible terrible not good Never got my money back from then. Had to deal with this horrible little girl at the time called Katie Mcgrill She now gone ( or been sacked hopefully ) but would never use them again this was the leytonstone office by the ...
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Apr 24,2014
Minithumbup
By: 'Kat & Kate'
Apr 24,2014
0 people found
this helpful
We had a great experience with Alan Harvey thanks to George - we managed to arrange a viewing of the property with only a couple of hours notice and were able to take it there and then. George was always very friendly and approachable. Any ...
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Mar 17,2014
Minithumbup
By: 'Hannah'
Mar 17,2014
0 people found
this helpful
Our agents were warm and welcoming from the minute we walked in. They took account of what we actually needed and helped us to find something within our budget. We had had some less positive encounters at other estate agents that day but at Alan ...
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Mar 10,2014
Minithumbup
By: 'Sonja and Stephen'
Mar 10,2014
0 people found
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We were given notice by our previous landlord just before Christmas and found it really hard getting in touch with all the estate agents with properties to let in Omega Wharf except for Sabrina who picked up the phone on the first ring and arranged ...
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Mar 07,2014
Minithumbup
By: 'auwtrmc'
Mar 07,2014
0 people found
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Paul Goldie and his team from Alan Harvey have been particularly effective with the service they have provided us in the management of our rental property for the last 13 years. We reside overseas so it is important that our agent is responsive and effective in ...
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Mar 03,2014
Minithumbup
By: 'Dean'
Mar 03,2014
0 people found
this helpful
I have been fortunate to have had Charlotte look after my property for some time now, and she has allowed me to have a reassurance (whilst living in NZ) that my property is in good hands. Easy to deal with, always returned my calls, on ...
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Feb 19,2014
Minithumbup
By: 'Ninette'
Feb 19,2014
0 people found
this helpful
I have dealt with George right from my initial enquiry to Alan Harvey a few weeks back. He was great in advising me what properties were available and arranging a viewing and now organising all the references etc and responding to my interim queries re ...
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Feb 17,2014
Minithumbdown
By: 'EAST LONDON RENTER'
Feb 17,2014
0 people found
this helpful
DO NOT USE! That\'s the best advice I could give you. We all know many agencies especially in London are crooks when it comes to rental tenants, but these guys treated us so badly, they even shocked me, and having been renting for a ...
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Nov 25,2013
Minithumbup
By: 'Viswa'
Nov 25,2013
0 people found
this helpful
helpful and fair letting agent, let me know about facts up front. Negotiated my contract duration with owner & re-written my contract on office expenses, when I was unable to go for 12 months contract (another agency that dealt before Alen harvey promised over mail that ...
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Oct 31,2013
Minithumbup
By: 'Beata'
Oct 31,2013
0 people found
this helpful
Martina has provided an excellent service to me as a Landlady, she has always dealt with my requests promptly and in a professional manner. I would highly recommend using Alan Harvey Property Services for any landlords looking for good and reliable property services....
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Oct 31,2013
Minithumbup
By: 'Natasha'
Oct 31,2013
0 people found
this helpful
I was delighted with the fantastic service I received here. All employees I interacted with were friendly, helpful and truly understood my requirements. Being relatively new to the property market, I valued the advice and support I was given every step of the way. I ...
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Oct 10,2013
Minithumbdown
By: 'Becky'
Oct 10,2013
2 people found
this helpful
Absolutely appalling maintenance office. Once they have the contract signed, it is virtually impossible to get anything fixed. They will ignore emails,, pretend not to be in the office when you call and fail to call you back every single time they promise to do ...
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Sep 19,2013
Minithumbdown
By: 'ChristinePobiWorstPropertyManager'
Sep 19,2013
3 people found
this helpful
I was completely disgusted with the treatment of Alan Harvey Property Services, in particular Christine Pobi. Remember the name Christine Pobi. This woman was extremely rude and abrupt with me because i wanted to challenge the deductions from our deposit. She then tried to charge ...
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What agent could do to change your mind?
i do not believe she has the capacity to be a good property manager and lack customer service skills by the bucket load
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Aug 10,2013
Minithumbdown
By: 'fletch'
Aug 10,2013
0 people found
this helpful
This agency is disgusting. Charging us money here there and everywhere. Money to move in beyond level of work they actually did and huge fines to move out of a cleanly left property. They tried charging us for the place we left the keys eventhough ...
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Aug 07,2013
Minithumbdown
By: 'Geraldine'
Aug 07,2013
3 people found
this helpful
I had a bad feeling about this agent from the moment I walked into their office. They did not look up from their desks to greet me which is indicative of the level of customer attentionand service they provide. Against my judgment I let a ...
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Jun 26,2013
Minithumbup
By: 'Baker'
Jun 26,2013
0 people found
this helpful
Have used for some years. New tenant found quickly and Josh handled handover professionally. Brenda in support team good as well....
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Jun 18,2013
Minithumbdown
By: 'J.Eaton'
Jun 18,2013
0 people found
this helpful
This letting agency is terrible. The agent we had initially was great, but after we signed papers for the property this happened: - They were supposed to arrange for payment of our rent to the landlord, but messed up the direct debit details the very ...
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Jan 17,2013
Minithumbup
By: 'JS'
Jan 17,2013
0 people found
this helpful
Very helpful and friendly people at this office - gave me some tips on my legal rights as a tenant as well, which led me to do some research that turned out to be very useful in a dispute at my current property. Always willing ...
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Jan 07,2013
Minithumbdown
By: 'James'
Jan 07,2013
0 people found
this helpful
Avoid Alan Harvey at all costs. The property management department are awful - they do not return your calls, they are uninterested in dealing with problems, they are rude and unhelpful. Worst of all, they have actively blocked me being returned my deposit. I moved ...
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Dec 01,2012
Minithumbup
By: 'J H'
Dec 01,2012
0 people found
this helpful
Anneka - a genuinely helpful agent. We had a slow start adding a tenant to our contract but we got there in the end. Very pleased with our stay in our property thus far. Thank you :)...
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Nov 30,2012
Minithumbup
By: 'Lindsay'
Nov 30,2012
0 people found
this helpful
We are very happy with the service that Paul and Danny provided at Alan Harvey putting a lot of time an effort into showing us multiple properties and long negotiations. All staff are very friendly and a pleasure to deal with....
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Nov 29,2012
Minithumbup
By: 'Chris S'
Nov 29,2012
0 people found
this helpful
Our experiences with Alan Harvey thus far have been excellent, with Anneka being a responsive and competent property manager towards us. Her negotiation skills between tenants and landlord are excellent and she has a clear understanding of the processes and legal obligations involved, allowing her ...
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Sep 24,2012
Minithumbup
By: 'Ms. Varlik'
Sep 24,2012
0 people found
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I was looking for a new place just before the Olympics which was a terrible time for a tenant to move in & out. Everyone was really friendly as soon as I visited them in their office. That was the 4th agent I had visited ...
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Sep 19,2012
Minithumbdown
By: 'Obviously unimpressed'
Sep 19,2012
4 people found
this helpful
They didn\'t do what they are paid to do, which is to act as an intermediary between a landlord and a prospective tenant. One of these clowns screwed up the move-in date, causing all sorts of unnecessary grief that could have been remedied if ...
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What agent could do to change your mind?
Treat prospective tenants as paying customers rather than some sort transaction akin to a prostitute with a lonely chap.
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By: Obviously unimpressed
Oct 09, 2012
View all comments (4)
That sounds like another party that you've messed around. I congratulate you on willfully admitting that you've let down a different customer. Also, it's 'descriptions' not 'discriptions'. ...
Aug 05,2012
Minithumbup
By: 'bowresident'
Aug 05,2012
0 people found
this helpful
First time we have used Alan Harvey, and we dealt initially with Paul Goldie. He was friendly and professional, putting a lot of time into negotiations to secure us a really nice flat at lower than the asking price. He was quick at communicating information ...
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Aug 03,2012
Minithumbdown
By: 'Deepika Swamy'
Aug 03,2012
3 people found
this helpful
The initial move to the property through Alan and Harvey (Leytonestone branch) was ok.However we are having problems with the property manager Sezin Kok with getting the necessary work done in the flat. The scheduled appointments got cancelled due to the workmen suddenly deciding ...
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What agent could do to change your mind?
The initial move to the property through Alan and Harvey (Leytonestone branch) was ok.However we are having problems with the property manager Sezin Kok with getting the necessary work done in the flat. The scheduled appointments got cancelled due to the workmen suddenly deciding to go on a \'holiday\' for a week. When this was reported Sezin was not at all apologetic for the inconvenience caused as I had taken a day off work. When we requested that the work was important to us as we had guests over the weekend we were given a rude reply saying \'we are not here to accommodate your guests\'. Well definitely we are not expecting them to accommodate our guests but we are paying for a service and when that does not happen we expect that the matter be dealt with in a professional way rather than be rude to the customers. The manger who was involved decided to be a mute spectator! Well if this is the attitude of the staff then we would not consider Allan and Harvey for our next move or even recommend them to a friend!
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By: Killer instinct
Mar 31, 2013
View all comments (2)
Alan Harvey service is slow and frankly overall ineffecient. At times the business rises to the challenge but on most tenant related matters very slow to act, no matter how important. Very good to get you in the property but slow to respond to even emergency matters. ...
Jul 15,2012
Minithumbdown
By: 'Annoyed'
Jul 15,2012
1 people found
this helpful
I have used Alan Harvey twice for 2 seperate houses. The lettings office on roman road is fantastic and I couldn\'t fault Josh in there at all. However once your in a property managed by the (unfortunately both were) you see how truley useless they ...
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What agent could do to change your mind?
They could have kept correct records of dealings with tenants and provide you with a detailed invoice of what they charge you for.
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Jul 07,2012
Minithumbup
By: 'J Parsons'
Jul 07,2012
0 people found
this helpful
Paul was excellent throughout the transaction. He first allowed us several viewings in the relevant building on short notice and spoke candidly about the merits of each of the individual units we saw. This was conducted with a member of the property developer\'s team ...
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Jun 20,2012
Minithumbup
By: 'Hannah'
Jun 20,2012
0 people found
this helpful
Joshua was really helpful and found us perfect flat. He was a real pleasure to deal with, always keeping our requirements in mind....
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May 26,2012
Minithumbup
By: 'jemimakj'
May 26,2012
0 people found
this helpful
Very hassle free, laid back service, but all the paperwork and monies were dealt with in quick time. No pressure to sign, very friendly staff. Any complicated wording in the agreement was very clearly explained. Dedicated property managers for individual lets. Reasonable rates, what is ...
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
7 2 24 17 1 0 1 0 2 0

Agent Fees

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Complaints Procedure

No procedure available.

Awards won by Alan Harvey Property Services

Individual Branch Awards

London, E11


Office 1
658 High Road, London E11 3AA
(23)
Office 2
488 Roman Road Bow, London E3 5LU
(28)
Office 3
22 Stroud Green Road, London N4 3EA
(0)


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