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    Craig Cambridge
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    Natalie Rowe
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    Daniel Vincent
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    Nicky Maynard
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    Steve Jones
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    Abygale Jennings
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    Jack Conway
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    Dominic Myers
Alan Francis is one of Milton Keynes' leading independent Estate Agents who have been thriving in the area since 1999 and have over 120 combined years' experience in the Milton Keynes property market. With an established reputation for delivering a high level of customer service, we are located within the heart of the city and our easy to find office is open 7 days a week, with parking right outside.

If you are thinking of selling or letting your home, or you are looking to buy or rent a prope
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Medina House, 304 Silbury Boulevard
Milton Keynes
Buckinghamshire
MK9 2AE
01908 675747

 
Website not available

Properties for sale
Properties for rent
Nov 16,2016
Minithumbup
By:
Nov 16,2016
0 people found
this helpful
We engaged Alan Francis to help us with the rental of our apartment, on the basis of the excellent personal service received from Steve Jones on our initial relocation to Milton Keynes, when we rented via AF. In going through the rental process Steve was excellent once again and we were sad to see him leave mid-negotiation. However, we need not have worried as Abygale picked up the baton and continues to take care of us in a professional and friendly manner....
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Comment on agent fees
Reasonable - willing to reflect prior relationship in their fees
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By: Lettings Team
Nov 21, 2016
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Thank you for taking the time to write a review on our behalf. Your comments on the excellent service received from both Steve & Aby are very much appreciated. Kind regards.....
Nov 04,2016
Minithumbup
By:
Nov 04,2016
0 people found
this helpful
We have been with Alan francis for over a year now and we have only good things to say about them. Any issues we have had at our rented property have been dealt with quickly. The staff are always friendly and helpful, not smarmy and slimy like other agents we have previously dealt with....
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Comment on agent fees
Good
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By: Lettings Team
Nov 22, 2016
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Hi Shazza. Thank you for writing a review on your experience as a tenant with Alan Francis. Your positive comments and recommendation are very much appreciated. Kind regards.....
Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Alan Francis provided a very professional, friendly and efficient service throughout the process of selling our property. They found us a buyer with no chain within hours! I would have no hesitation in recommending them to others....
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Comment on agent fees
The fees were very competitive.
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Feb 02,2016
Minithumbup
By:
Feb 02,2016
1 people found
this helpful
Fantastic Friendly Service, very helpful and informative. I would highly recommend there services to anyone, took the time to explain my options in full detail....
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Comment on agent fees
Good
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Sep 15,2015
Minithumbdown
By:
Sep 15,2015
0 people found
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POOR CUSTOMER SERVICE. I have been speaking to one of the company manager Jack, enquiring about a property for sale and was about to arrange a viewing. This was declined as I have been told that the property is sold and it is the company policy not to allow any more viewings and none of other estate agents would allow viewings in such circumstances. My experience is different, in Milton Keynes are estate agents that allow viewings before the exchange of contract, in fact, some make this their ...
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By: Sales Team
Oct 17, 2016
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The seller of this property had accepted an offer (subject to contract) and it was agreed at this point to cease marketing the property further, to show commitment to the buyer. To have arranged a viewing after this agreement would have promoted gazumping, which would have been unfair to the buyer who had already made some financial commitment to the property and something that Estate Agents are usually criticised for. In this instance we are happy to take a 2 star review for carrying out our ....
May 25,2015
Minithumbup
By:
May 25,2015
0 people found
this helpful
We have used Allan Francis lettings for managing our properties & Alan Francis Property Sales for our purchases for some years now and have always found them to be very helpful and business like. They have always been prompt in responding to our tenants concerns and our rental payments. When we have had the odd occasion to raise a query they have readily responded in a timely fashion....
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May 12,2015
Minithumbup
By:
May 12,2015
0 people found
this helpful
I Have used Alan Frances as my letting agent since purchasing my property in 1999. They have proved to be very efficient in every way, during this time the property has hardly been empty they have always found reliable and good tenants I have never had any problems regarding rent payments or rent increases when due. I would fully recommend anyone looking to engage a letting agent to consider contacting Alan Frances in the first instance....
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Jan 26,2015
Minithumbup
By:
Jan 26,2015
0 people found
this helpful
We were very happy with the service that we received throughout our stay at the property, feeling that it was both professional and yet also personally engaged. We shall certainly look up for Alan francis if/when we come to rent/buy/sell the property, and will be recommending them to friends and family. We would like to add our personal thanks to Daniel who has been amazing throughout our stay at the property. I should say he is very professional, friendly, knowledgeable. Always kept us informed...
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Nov 13,2014
Minithumbup
By:
Nov 13,2014
0 people found
this helpful
Alan Francis are very professional and quick to reply to queries. I highly recommend them not just for sales but also for lettings. Craig and Adam both were very professional in their work....
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Oct 23,2014
Minithumbup
By:
Oct 23,2014
0 people found
this helpful
Steve did a great job! he was fair between the necessities of the landlord and ours. He was patience and respectful all the time. We need paperwork before signing the contract and he was keen to help us with it. We are very happy with the house, the area and the school. We are very thankful....
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Sep 05,2014
Minithumbup
By:
Sep 05,2014
0 people found
this helpful
I found in general that the staff members responded quickly to any queries I raised, where helpful and it getting things moving forward....
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Sep 03,2014
Minithumbup
By:
Sep 03,2014
0 people found
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We would definitely recommend the team at Alan Francis, friendly, professional service with a real focus on customer service and genuinely nice people, made selling the house a seamless pain free transaction. Thank you Dave & Emma...
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By: Craig Cambridge
Sep 03, 2014
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Thank you very much for the review. We appreciate all feedback and are delighted that you found the sale of your home to be a positive experience. Wishing you all the best for the future.....
Sep 03,2014
Minithumbup
By:
Sep 03,2014
0 people found
this helpful
Jack valued, marketed and sold our property for us. We had a few estate agents visit our property before selecting the one we wanted to sell it for us, Jack Conway from Alan Francis was the most honest and genuine of them all and the fee was competitive. From the initial meetings, the property details, the viewings, the sale, the support after the sale, every contact with Jack and Craig in the office was informative, professional and timely. They were genuine and likeable and you felt you cou...
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By: Sue Wells
Sep 03, 2014
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Thank you Abby and Paul for your kind words regarding the sale of your property. It is always appreciated when someone takes the time to complete a review. If we can be of any service to you in the future then please do not hesitate to contact us again. Jack, Craig & the rest of the team wish you the best of luck in your new home.....
Jul 15,2014
Minithumbup
By:
Jul 15,2014
0 people found
this helpful
Best agents I have ever dealt with. They helped us get our perfect house and have been a joy from start to finish. I couldn't recommend them highly enough. Thank you for all your help!!!...
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May 29,2014
Minithumbdown
By:
May 29,2014
0 people found
this helpful
I was contact them many many times and never reply my calls never reply an email and the agency very very rude is horrible. I Highly not RECOMMEND this estate agent. NEVER !!!!!!!!!!!!!!!!!!!!!!!!!!!!!...
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Apr 29,2014
Minithumbup
By:
Apr 29,2014
0 people found
this helpful
I contacted Alan Francis after seeing a property I was interested in and was informed that it had been let, was disappointed. A couple of weeks later I had a phone call from Steve Jones informing me that the property had become available, was extremely pleased that they had kept my details on file. I have found Steve Jones and Alan Francis as a whole to be extremely professional and helpful! I was kept up to date with all info regarding the move! Very happy tenant!!...
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Apr 17,2014
Minithumbup
By:
Apr 17,2014
0 people found
this helpful
I have used Alan Francis for many years. As a landlord, I have mainly used them for letting my properties, but I have also bought and sold properties with them as well. The team are all friendly, approachable and professional. I have always had excellent service and would thoroughly recommend them as an estate agent....
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Apr 17,2014
Minithumbup
By:
Apr 17,2014
0 people found
this helpful
This estate agent sold my previous property and I bought my new place from Alan Francis too. Nothing but praise for Jack. He was punctual smart and very helpful as I was very new to all this. I would have no hesitation in recommending this company and would use them again in the future. Since most of the work on my new place is coming up to be finished, Jack has kindly returned to the property to revalue... Yep!! I would Definitely use them again...Thank you x...
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Apr 09,2014
Minithumbup
By:
Apr 09,2014
1 people found
this helpful
From the day i walked into the Branch in CMK to enquire about selling our house the Staff were very helpfull, i enitially dealt with Jack Conway who made an appointment to come to our house for valuation. Jack turned up dead on time and to the agreed date, he couldnt have benn more helpfull and subsequent members of the team at the CMK branch were exactly the same. They were all very freindly, kept us up to date on where we were with the sale and chased things up with solicitors and our buyers w...
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Apr 03,2014
Minithumbup
By:
Apr 03,2014
0 people found
this helpful
My partner and I have just used Alan Francis to Let a property. I expected the whole process to be stressful (I can be quite difficult to deal with : ) . I know what I am looking for in my mind), how wrong was I. Abygale! an absolute pleasure to deal with, friendly and helpful, she engaged in an active property search on our behalf, arranged and organized viewings promptly at a time which suited us, found just what i was looking for just after 2 viewings and could not be more happy adn please...
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Apr 02,2014
Minithumbdown
By:
Apr 02,2014
2 people found
this helpful
I,ve regretfully rented a property from these people for the last year and I can confirm that I received zero customer service and rubbish attitude from most of the people working at this place. I was absolutely disgusted by how they treated me during my tenancy which was very rude and unprofessional. From the middle of my tenancy the mold started to take over the house due to the high level of dampness of the property which they showed no care and blamed the whole thing on me. You could easily...
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By: Hana
Apr 04, 2014
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Its very interesting how you only answer and comment on some part of the review!! Please look at the attachment which shows the cover up paint which is hiding the molded area BEFORE I moved in and then let people judge about not having mold in 3 prior tenancies. and for the record the 4 times contacting which he is talking about was for chasing my money for a month which they were so busy to not even reply!....
Mar 16,2014
Minithumbdown
By:
Mar 16,2014
1 people found
this helpful
As with any story it\'s best to start at the beginning... My fiancƒÂ©e and I were looking to find our first house together. We stumbled across what appeared to be an ideally located house which was being let by Alan Francis. The lady that showed us round was incredibly helpful in getting us setup and sorted. We were moved in very quickly and all seemed well. A few months later we noticed the front door was damaged and asked them to come and check it out. They did this after a few wee...
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What agent could do to change your mind?
Pre Sales, you were actually very good Post sale, better time keeping and customer service. Also, the attitude of the staff could use a little work.
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Feb 24,2014
Minithumbup
By:
Feb 24,2014
1 people found
this helpful
I have recently purchased a flat from Alan Francis. It was a stressful transaction, but I\'m pleased to say that the stress was minimised by the tenacity and experience of Craig. He was very professional throughout, and explained the process along the way. The time between viewing and completion was 5 months, but this could have been even longer had Craig not stepped in to "take the slack" from my incompetent conveyancers. He forged great relationships with the seller\'s legal team, an...
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Dec 24,2013
Minithumbdown
By:
Dec 24,2013
0 people found
this helpful
I rarely write reviews.. But couldn\'t help warning the house hunters in Milton Keynes.finding a place to live is MK is stressful but it becomes a nightmare if you depend on wrong estate agents. Firstly we arranged to view a property listed by AF and travelled miles from NW England to MK,stayed in a hotel for a weekend. On that Saturday, we were told the the viewing is not possible as the tenants are not there!so why did they not confirm before our arrival.Weeks later again we went to them for a...
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By: Eldanes
Feb 23, 2014
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Jeremy, I can't help comment on your reply but I think the letting business in MK needs an overhaul. I have been letting here in Glasgow with the same land lord for 7 years plus. I have done immense property improvements in agreement with the land lord so I kind of know when I am dealing with a good land lords and when not. I also have a letting agency which I have an excellent relationship with. All major issues fixed within days and not weeks as seems to be the norm reading other reviews on....
Nov 10,2013
Minithumbup
By:
Nov 10,2013
0 people found
this helpful
I have used Alan Francis for nearly 4 years. I had frequent inspections. Any issues were always dealt with quickly. Regrettably the owner needed to sell at some point and changed to a monthly agreement which made me feel unsettled, otherwise I would have gladly stayed. Nothing to fault Alan Francis for, they dealt with everything professionally, and treated me with respect, often not the case for the tenant. My deposit was processed within 3 hours of my check out, and in my bank within 2 worki...
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Jul 05,2013
Minithumbup
By:
Jul 05,2013
1 people found
this helpful
I was very pleased with the service I received from Alan Francis. Nicky and Samantha dealt with my tenany and both were professional, prompt and very friendly. Nothing was too much trouble and more importantly if ever I had a query or question they were very helpful and quick to respond. I would most definitely recommend Alan Francis....
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Jun 15,2013
Minithumbup
By:
Jun 15,2013
1 people found
this helpful
Samantha dealt with my phone calls very efficiently. She was friendly, helpful and arranged and organised a viewing promptly at a time which suited me. Steve was there at the viewing and again was very courteous, helpful and professional. He engaged in an active property search on my behalf, following up with phone calls as appropriate. I would highly recommend Alan Francis to other people...
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May 13,2013
Minithumbup
By:
May 13,2013
1 people found
this helpful
I wasn\'t going to mention any particular member of staff as I have dealt with many of them and they have all been great. However, I feel I must mention Nicky, Samantha and Savannah especially. Nicky helped me get the property and showed me round. Savannah and Samantha then took over and made sure everything was ok. I had a couple of queries re the house and these were answered immediately. I also needed a couple of things done around the property (garden fence needed rebuilt, decking need...
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May 08,2013
Minithumbup
By:
May 08,2013
0 people found
this helpful
As a first time tenant my feelings are very mixed about the whole process. We had several problems / issues that were not dealt with before we moved into the property which was very disappointing to say the least. However, once we were moved in and the list of problems grew I am pleased to say that Steve was very pro-active in sorting things out and getting the right trades people in to fix things within days for us! Much happier tenants now! Thank you Steve....
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May 02,2013
Minithumbup
By:
May 02,2013
0 people found
this helpful
I used Alan Francis as a letting agent for my rental property, I found them very proactive, they found quality tenants and didn\'t just find someone who would rent but not fit my requirements. Daniel was very helpful and carried through with whatever he said he would do. The whole team work very hard and cover for each other by picking up and owning any issues regardless of who was originally dealing with it. Well done, keep up the good work, alot of the bigger names could learn a lot from Al...
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Areas covered
  • Milton Keynes and surrounding

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Last updated at 4:11 PM 23/11/2016 by Sue

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Last updated at 4:11 PM 23/11/2016 by Sue
Craig Cambridge Craig Cambridge
5 reviews

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Natalie Rowe - upload your photo Natalie Rowe
2 reviews

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Daniel Vincent - upload your photo Daniel Vincent
6 reviews

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Nicky Maynard - upload your photo Nicky Maynard
4 reviews

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Steve Jones - upload your photo Steve Jones
7 reviews

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Abygale Jennings - upload your photo Abygale Jennings
2 reviews

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Jack Conway - upload your photo Jack Conway
5 reviews

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Shani Cary - upload your photo Shani Cary
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Dominic Myers - upload your photo Dominic Myers
1 reviews

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