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Alan Francis is one of Milton Keynes' leading independent Estate Agents who have been thriving in the area since 1999 and have over 120 combined years' experience in the Milton Keynes property market. With an established reputation for delivering a high level of customer service, we are located within the heart of the city and our easy to find office is open 7 days a week, with parking right outside.

If you are thinking of selling or letting your home, or you are looking to buy or rent a prope
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Medina House, 304 Silbury Boulevard
Milton Keynes
Buckinghamshire
MK9 2AE
01908 675747

 
Website not available Properties for sale
Properties for rent
Aug 28,2017
Minithumbdown
By: 'Frothing'
Aug 28,2017
1 people found
this helpful
I live next door to a rental and Alan Francis ignore my request to top a tree invading my property on going 7 years now. I have pictues on this as a sapling and it noe is so large it has taken the light out od my garden and my solar panels. I had to pay over a thousand pounds to get my fencing fixed xue to people whi dented and did not care bashing the fence etc. The front fence is now coming down due to a vrapevine which tbey attached to it and i will nof repair this fence it is outside there ...
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Comment on agent fees
N/a
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Aug 18,2017
Minithumbup
Lauren Gee
Abygale Jennings
By: 'Saeid and Mahshid'
Aug 18,2017
0 people found
this helpful
I arrived in the UK without any experience about renting apartment policy. I checked several agencies to find my first home here in Milton Keynes. From the different review in google and other websites, I contact Alan Francies. Abygale who was professional, understanding and helpful assists us to find our house. Helping us during credit check with HomeLet with pursuing our case and also showing us different options according to our needs. Personally, I am not so happy with the procedure of house...
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Comment on agent fees
Convenient and Reasonable
Was this helpful? Yes
Aug 04,2017
Minithumbup
Lauren Gee
By: 'John R. Jones'
Aug 04,2017
0 people found
this helpful
It really has been a pleasure to interact with Lauren. It started with a Council Tax bill for over £2,000 following my property being between tenants for just over a monrth. Lauren took over my call to one of her colleagues. She explained what had probably gone wrong at MKDC and asked me to email the bill. She sorted the problem out within an hour and the coucil will now bill me for the correct amount. She's fast, efficient and very customer friendly....
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Comment on agent fees
Fees are reasonable given the overall quality offering. Certainly employees like Lauren add value.
Was this helpful? Yes
Aug 02,2017
Minithumbup
Josh Kennedy
By: 'Peter'
Aug 02,2017
0 people found
this helpful
Josh was fantastic helping with my house purchase. Professional, friendly and always willing to go out of his way to help. Great job!...
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By: Branch Manager
Aug 02, 2017
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Hi Peter, thanks for writing a review on your experience of purchasing a property through us. It's great for Josh, and the team, to receive such positive feedback and we wish you all the best in your new home. Kind regards. ...
Jul 31,2017
Minithumbup
Daniel Vincent
By: 'Freeman99'
Jul 31,2017
0 people found
this helpful
Daniel and his colleagues have been helpful, prompt and professional. Everything from the initial meeting to handling the tenants' arrival has been smooth and I have nothing but praise for Alan Francis and the service they offer....
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By: Branch Manager
Aug 01, 2017
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A great review on the service provided by Daniel and the lettings team as a whole. Thank you for your comments and the 5 star rating. Kind regards. ...
Jul 28,2017
Minithumbup
Josh Kennedy
By: 'Buchi'
Jul 28,2017
0 people found
this helpful
I dealt with Josh in a recent purchase of a flat in Milton Keynes. I found him to be very professional and on the throughout the process. He was willing to go the extra mile to make sure I was suitably inform and guided. Would certainly be doing business with him again...
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By: Branch Manager
Jul 31, 2017
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Thank you for writing a review and for rating the professional service received from Josh & the sales team as 5 stars. We are pleased that you had a positive experience and we hope to work with you again in the future. Kind regards. ...
Jul 27,2017
Minithumbup
Daniel Vincent
By: 'Tom'
Jul 27,2017
0 people found
this helpful
As a landlord I would thoroughly recommend Alan Francis. Professional service that goes above and beyond. I've mainly worked with Dan and have no complaints at all. He and his colleges always work hard to find solutions to any problems I have in a timely and professional manner. Can't fault the service....
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By: Branch Manager
Jul 31, 2017
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Thank you for the 5 star review Tom. We are pleased to hear that you have been happy with the professional service received from Dan and the lettings team as a whole. Your comments are much appreciated. Kind regards. ...
Jul 26,2017
Minithumbup
Josh Kennedy
By: 'Julie Field'
Jul 26,2017
0 people found
this helpful
We would recommend Alan Francis to anyone, very friendly staff and very professional. We dealt mainly with Josh but also dealt with Craig and Robert, could not have asked for better service. Thank you for all your help....
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Comment on agent fees
The fees were good, not a problem.
Was this helpful? Yes
By: Sue Wells
Jul 26, 2017
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Hi Julie, thank you for taking the time to write a review on the friendly and professional service provided by the sales team. We appreciate your comments and recommendation. Kind regards. ...
Jul 19,2017
Minithumbup
Shani Cary,
Shani Cary
By: 'Shani Cary'
Jul 19,2017
0 people found
this helpful
Alan Francis have worked with me as a Landlord guiding me through difficult processes Working together they have been able to provide me with the processes and assistance to give me . Brilliant service all round and excellent customer service Well done and thank you Debrah...
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Comment on agent fees
Very good
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Apr 28,2017
Minithumbup
Abygale Jennings
By: 'Kyla'
Apr 28,2017
0 people found
this helpful
Aby has been so helpful to my partner and myself with finding a house ,we have been looking for 6 months and working with her in 2 weeks we are moving into our home , great company to go through , would definitely recommend her ....
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By: Branch Manager
May 09, 2017
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Thank you for writing a 5 star review on your experience of renting through Alan Francis, and in particular the support received from Aby. Your recommendation is appreciated and we wish you all the best in your new home. ...
Apr 23,2017
Minithumbdown
By: 'Andy'
Apr 23,2017
0 people found
this helpful
Preferably stay away from this agency if you really need to find a place to live. They don't care at all about the customers the just want their money giving their minimum they can. Also nonprofessionals at all, they're are not informed about basics things on letting, things I have met on other agencies. My case was waiting for nothing for three weeks after my visit on property for viewing and after my visit on office to fill up the application form. The answer in the end was just an excuse of...
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Apr 13,2017
Minithumbup
Lauren Gee
By: 'Perry knight'
Apr 13,2017
0 people found
this helpful
Alan francis lettings have been by far the best lettings agency I have ever used and in particular Lauren Gee, she has gone above and beyond anyone I have ever had to deal with, amazing communication when I have contacted her for any reason, 5 starts is not enough. Perry knight...
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Comment on agent fees
All agent's fees are to high I feel
Was this helpful? Yes
By: Branch Manager
Apr 18, 2017
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Thank you for the fantastic review on the service received from the lettings team, and in particular from Lauren Gee. Our aim is to deliver the best customer service to all our clients and it's great to receive such positive feedback in this respect. Kind regards. ...
Feb 23,2017
Minithumbup
Daniel Vincent
By: 'JEG'
Feb 23,2017
1 people found
this helpful
I received great customer service from Daniel Vincent, Lettings Manager, and the team. The lettings process was very smooth. As a newbie to letting out my house for the first time, I was guided through the process and feel I made the right choice with the agent I chose to manage my property on that basis....
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Comment on agent fees
Competitive.
Was this helpful? Yes
By: Sue Wells
Mar 01, 2017
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Thank you for your 5 star rating on the great customer service received by Daniel Vincent and the lettings team as a whole. We look forward to working with you in managing your first property. Kind regards. ...
Jan 31,2017
Minithumbup
Daniel Vincent
Abygale Jennings
By: 'G&V'
Jan 31,2017
0 people found
this helpful
Very good professional service from the start to letting out to change of tenancy. Special thanks to Abygale and Daniel - always keen to address queries and finding solution to problems, if any....
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Comment on agent fees
Very similar to other high street agents.
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By: Branch Manager
Mar 01, 2017
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Thank you for the 4 star rating and positive review on the professional service received from the lettings team; Abigail & Daniel in particular. Your comments are much appreciated. Kind regards. ...
Jan 23,2017
Minithumbup
By: 'Anon'
Jan 23,2017
0 people found
this helpful
We were taken for a viewing by a lady who was incredibly blunt, and felt like she was hurrying us around. We were not given a moment to speak or ask questions, and when I did ask a question, she shot me down saying "I already know that". We were really interested in taking the flat, but she made us feel as if we were unwelcome, and put us off renting through the agents. I feel that it was not a reflect of Alan Francis, just a poor member of staff. It seemed that sales and viewings was ...
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By: Sue Wells
Jan 24, 2017
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Further to your recent review, we would very much like to have the opportunity to discuss your concerns with you. Unfortunately it's difficult for us to be able to respond appropriately as we are unsure as to which property or applicant the viewing relates to. We should therefore be grateful if you could contact Daniel Vincent, Lettings Manager, either on 01908 675747 or email daniel.vincent@alanfrancis.co.uk. We take customer service very seriously and whilst we appreciate you believe this t ...
Jan 17,2017
Minithumbup
Daniel Vincent
Natalie Rowe
By: 'Caralyn'
Jan 17,2017
0 people found
this helpful
Alan Francis have been managing my rental property for about 5 years now and I just want to say that the service I have received from them has been without fault. All the staff are unfailingly positive, polite and helpful. I would strongly recommend them to anyone else and trust that they will continue to look after my property in the future....
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Comment on agent fees
Since Alan Francis are the only agent I have ever dealt with, I cannot make any comparison, but their annual fee seems fair.
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By: Sue Wells
Jan 17, 2017
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Thank you for taking the time to write a review Caralyn, and for your 5 star rating. We aim to provide a first rate service to all our customers so it's great for the lettings team to receive such positive feedback. We appreciate your recommendation and look forward to working alongside you in the future. With kind regards. ...
Nov 16,2016
Minithumbup
Steve Jones
Abygale Jennings
By: 'J & N'
Nov 16,2016
1 people found
this helpful
We engaged Alan Francis to help us with the rental of our apartment, on the basis of the excellent personal service received from Steve Jones on our initial relocation to Milton Keynes, when we rented via AF. In going through the rental process Steve was excellent once again and we were sad to see him leave mid-negotiation. However, we need not have worried as Abygale picked up the baton and continues to take care of us in a professional and friendly manner....
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Comment on agent fees
Reasonable - willing to reflect prior relationship in their fees
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By: Lettings Team
Nov 21, 2016
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Thank you for taking the time to write a review on our behalf. Your comments on the excellent service received from both Steve & Aby are very much appreciated. Kind regards. ...
Nov 04,2016
Minithumbup
By: 'Shazza'
Nov 04,2016
0 people found
this helpful
We have been with Alan francis for over a year now and we have only good things to say about them. Any issues we have had at our rented property have been dealt with quickly. The staff are always friendly and helpful, not smarmy and slimy like other agents we have previously dealt with....
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Comment on agent fees
Good
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By: Lettings Team
Nov 22, 2016
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Hi Shazza. Thank you for writing a review on your experience as a tenant with Alan Francis. Your positive comments and recommendation are very much appreciated. Kind regards. ...
Oct 21,2016
Minithumbup
Dominic Myers
By: 'Alison B'
Oct 21,2016
0 people found
this helpful
Alan Francis provided a very professional, friendly and efficient service throughout the process of selling our property. They found us a buyer with no chain within hours! I would have no hesitation in recommending them to others....
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Comment on agent fees
The fees were very competitive.
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Feb 02,2016
Minithumbup
Steve Jones
Jack Conway
By: 'Roberts'
Feb 02,2016
1 people found
this helpful
Fantastic Friendly Service, very helpful and informative. I would highly recommend there services to anyone, took the time to explain my options in full detail....
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Comment on agent fees
Good
Was this helpful? Yes
Sep 15,2015
Minithumbdown
Jack Conway
By: 'Leni'
Sep 15,2015
0 people found
this helpful
POOR CUSTOMER SERVICE. I have been speaking to one of the company manager Jack, enquiring about a property for sale and was about to arrange a viewing. This was declined as I have been told that the property is sold and it is the company policy not to allow any more viewings and none of other estate agents would allow viewings in such circumstances. My experience is different, in Milton Keynes are estate agents that allow viewings before the exchange of contract, in fact, some make this their ...
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By: Sales Team
Oct 17, 2016
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The seller of this property had accepted an offer (subject to contract) and it was agreed at this point to cease marketing the property further, to show commitment to the buyer. To have arranged a viewing after this agreement would have promoted gazumping, which would have been unfair to the buyer who had already made some financial commitment to the property and something that Estate Agents are usually criticised for. In this instance we are happy to take a 2 star review for carrying out our ...
May 25,2015
Minithumbup
Daniel Vincent
Shani Cary
By: 'KW&J P'
May 25,2015
0 people found
this helpful
We have used Allan Francis lettings for managing our properties & Alan Francis Property Sales for our purchases for some years now and have always found them to be very helpful and business like. They have always been prompt in responding to our tenants concerns and our rental payments. When we have had the odd occasion to raise a query they have readily responded in a timely fashion....
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May 12,2015
Minithumbup
Shani Cary
By: 'Clive Barnwell'
May 12,2015
0 people found
this helpful
I Have used Alan Frances as my letting agent since purchasing my property in 1999. They have proved to be very efficient in every way, during this time the property has hardly been empty they have always found reliable and good tenants I have never had any problems regarding rent payments or rent increases when due. I would fully recommend anyone looking to engage a letting agent to consider contacting Alan Frances in the first instance....
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Jan 26,2015
Minithumbup
Daniel Vincent
By: 'Vijay'
Jan 26,2015
0 people found
this helpful
We were very happy with the service that we received throughout our stay at the property, feeling that it was both professional and yet also personally engaged. We shall certainly look up for Alan francis if/when we come to rent/buy/sell the property, and will be recommending them to friends and family. We would like to add our personal thanks to Daniel who has been amazing throughout our stay at the property. I should say he is very professional, friendly, knowledgeable. Always kept us informed...
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Was this helpful? Yes
Nov 13,2014
Minithumbup
Craig Cambridge
By: 'Neel'
Nov 13,2014
0 people found
this helpful
Alan Francis are very professional and quick to reply to queries. I highly recommend them not just for sales but also for lettings. Craig and Adam both were very professional in their work....
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Oct 23,2014
Minithumbup
Steve Jones
By: 'Teresita Herrera Marin'
Oct 23,2014
0 people found
this helpful
Steve did a great job! he was fair between the necessities of the landlord and ours. He was patience and respectful all the time. We need paperwork before signing the contract and he was keen to help us with it. We are very happy with the house, the area and the school. We are very thankful....
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Was this helpful? Yes
Sep 05,2014
Minithumbup
By: 'John Leeson'
Sep 05,2014
0 people found
this helpful
I found in general that the staff members responded quickly to any queries I raised, where helpful and it getting things moving forward....
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Sep 03,2014
Minithumbup
By: 'Dave'
Sep 03,2014
0 people found
this helpful
We would definitely recommend the team at Alan Francis, friendly, professional service with a real focus on customer service and genuinely nice people, made selling the house a seamless pain free transaction. Thank you Dave & Emma...
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By: Craig Cambridge
Sep 03, 2014
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Thank you very much for the review. We appreciate all feedback and are delighted that you found the sale of your home to be a positive experience. Wishing you all the best for the future. ...
Sep 03,2014
Minithumbup
Jack Conway
By: 'Abby and Paul Williams'
Sep 03,2014
0 people found
this helpful
Jack valued, marketed and sold our property for us. We had a few estate agents visit our property before selecting the one we wanted to sell it for us, Jack Conway from Alan Francis was the most honest and genuine of them all and the fee was competitive. From the initial meetings, the property details, the viewings, the sale, the support after the sale, every contact with Jack and Craig in the office was informative, professional and timely. They were genuine and likeable and you felt you cou...
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By: Sue Wells
Sep 03, 2014
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Thank you Abby and Paul for your kind words regarding the sale of your property. It is always appreciated when someone takes the time to complete a review. If we can be of any service to you in the future then please do not hesitate to contact us again. Jack, Craig & the rest of the team wish you the best of luck in your new home. ...
Jul 15,2014
Minithumbup
By: 'Paul'
Jul 15,2014
0 people found
this helpful
Best agents I have ever dealt with. They helped us get our perfect house and have been a joy from start to finish. I couldn't recommend them highly enough. Thank you for all your help!!!...
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Areas covered
  • Milton Keynes and surrounding

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Last updated at 4:11 PM 23/11/2016 by Sue

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Last updated at 4:11 PM 23/11/2016 by Sue
Craig Cambridge Craig Cambridge
5 reviews

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Natalie Rowe - upload your photo Natalie Rowe
3 reviews

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Daniel Vincent - upload your photo Daniel Vincent
11 reviews

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Nicky Maynard - upload your photo Nicky Maynard
4 reviews

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Steve Jones - upload your photo Steve Jones
7 reviews

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Abygale Jennings - upload your photo Abygale Jennings
5 reviews

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Jack Conway - upload your photo Jack Conway
5 reviews

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Shani Cary - upload your photo Shani Cary
3 reviews

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Dominic Myers - upload your photo Dominic Myers
1 reviews

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Lauren Gee - upload your photo Lauren Gee
3 reviews

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Shani Cary, - upload your photo Shani Cary,
1 reviews

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Josh Kennedy - upload your photo Josh Kennedy
3 reviews

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