Alan De Maid

4.00/5 rating 35 reviews
  • 77% valuation accuracy
  • 77% recommend
  • 89% fee satisfaction
We offer the best of both worlds to sellers and buyers in SE London & Kent.
Alan De Maid

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“ Very Happy... ”

Mar 26,2018
Minithumbup
By: 'Carol Bryden'
Mar 26,2018
0 people found
this helpful
The service I received from Lisa Knight was extremely good. The process took somewhat longer than expected but that was the fault of the buyers and does not in anyway reflect on Lisa who kept in regular contact. She was very proactive and we were ...
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Mar 01,2018
Minithumbup
By: 'Ian'
Mar 01,2018
0 people found
this helpful
Excellent service - friendly, efficient and supportive. Sale achieved quickly and at a good price. All in all, very happy. Thanks to everyone!...
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Comment on agent fees
Competitive
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Jan 21,2018
Minithumbup
By: 'Andy'
Jan 21,2018
1 people found
this helpful
Lisa was very helpful in handling the purchase she even helped me with sale of my property, even though it's not her job. Thanks to her the process went very smoothly. Would use again. Thanks a lot. Andy...
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NA
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Dec 13,2017
Minithumbup
By: 'Onal'
Dec 13,2017
1 people found
this helpful
AlandeMaid Beckenham branch has been extremely helpful with the whole process of purchasing our family home. Thanks to Mak and all the members of the Beckenham branch very much for the fantastic service, making our purchase as smooth as it can possibly be....
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Jun 30,2017
Minithumbup
By: 'Keith'
Jun 30,2017
0 people found
this helpful
A very good and professional service from Peter and the whole team resulting in a prompt sale Living 150 miles away could have been an issue but the additional support provided from meter readings to property checks gave us real peace of mind. Excellent experience from ...
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Comment on agent fees
Very fair upfront fee agreed all inclusive and no hidden extras
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Feb 14,2017
Minithumbup
By: 'PEDRO & TOM'
Feb 14,2017
0 people found
this helpful
After a year-long battle of issues with our lease, we finally sold our garden flat and have moved into our new house. The team at Alan de Maid (Teresa, Sarah and Aurienne) stood by us every inch of the way. They were incredibly supportive and ...
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Comment on agent fees
Perfectly happy with the fee. Industry standard.
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Jan 23,2017
Minithumbup
By: 'Ellie'
Jan 23,2017
0 people found
this helpful
I purchased my first home through Alan de Maid, I just had a house purchase fall apart and found the whole experience stressful and really upsetting. Thankfully I found another flat through Alan de Maid and my experience the second time round was very different, ...
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Jan 12,2017
Minithumbdown
By: 'Nick'
Jan 12,2017
3 people found
this helpful
Really disappointed with the service received from Alan De Maid when Buying our property. They were rude and did not respond to our emails or take our requests into consideration, ie completion date. They created a lot of tension and stress (from both us and ...
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Dec 06,2016
Minithumbdown
By: 'Mr Andrew Gregoriou'
Dec 06,2016
2 people found
this helpful
Be weary of a poor service. Agent was difficult to deal with throughout Buying process. They adopted a blame approach towards us as buyers for delays in legal process. They did not respond to us or action reasonable requests and changed an agreed 4 week period ...
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Oct 28,2016
Minithumbdown
By: 'AnnoyedBromley'
Oct 28,2016
0 people found
this helpful
Totally incompetent. I had a property to let out in Bromley, I decided to use ADM's ‘full management service' (management used in the loosest of terms) which turned out to be a huge regret. I had no end of problems with bad tenants (obviously ...
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Terrible service for a ridiculous ‘management’ fee
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Sep 27,2016
Minithumbup
By: 'Jonathan Kirkham'
Sep 27,2016
0 people found
this helpful
Bromley branch marketed my two bed flat and managed to get viewings lined up within hours of the photographs being taken. A few days later I accepted an offer at the asking price (before the property had been listed on Rightmove & Zoopla). Chislehurst branch ...
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Comment on agent fees
Competitive fee
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Apr 06,2016
Minithumbup
By: 'Debbie'
Apr 06,2016
0 people found
this helpful
I have to recommend Katie and Samantha at Alan de maid they are both very friendly and approachable with any questions/queries etc and basically do most of the work for you which makes everything so much easier. Thank you to them both for their ...
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Dec 05,2015
Minithumbup
By: 'Alessandro'
Dec 05,2015
1 people found
this helpful
As my first experience as a landlord I was very worried about the all process, fortunately for me Katie and Samantha were very professional and communicative explaining every step of the all process and listening to my needs. I could not recommend them more!...
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Oct 22,2015
Minithumbup
By: 'Sean Ta'
Oct 22,2015
0 people found
this helpful
I've actually used David twice for finding me a tenant, both times hes responded quick even out of work hours! Shows the dedication he puts into his work. He's always been helpful and honest, and quick to find suitable tenants. You cant go wrong if ...
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Oct 21,2015
Minithumbup
By: 'Rebekah carroll'
Oct 21,2015
2 people found
this helpful
Had a great experience with Alan de maid. David was fab at always keeping us up to date and made extra effort to be around at the times suitable for us. would highly recommend Alan de maid. many thanks!!!! we had a bad experience with ...
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Sep 10,2015
Minithumbup
By: 'James Marshall'
Sep 10,2015
1 people found
this helpful
Extremely happy with the service I have received from David and Austin. Initially the knowledge and care that David had offered made me feel very at ease about letting my property and leaving it in the capable hands of Alan de Maid whilst I work ...
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Aug 19,2015
Minithumbup
By: 'Aiden Field'
Aug 19,2015
0 people found
this helpful
After shopping around my wife and I found the service in Alan De Maid extremely professional and super friendly. The team were helpful and seeing as we are first time landlords they did everything to assist us in having a smooth transaction. Thank you very ...
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Jul 23,2015
Minithumbup
By: 'Mak'
Jul 23,2015
2 people found
this helpful
Fast, efficient and good advice. Mark, Oliver, Katie and Sam always kept in touch so I knew excatly what was going on....
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Jul 18,2015
Minithumbup
By: 'Tommy Hicks'
Jul 18,2015
4 people found
this helpful
The whole process was very quick! Nothing was too much trouble for Katie, she sent me regular emails and had lengthy phone calls with me to make sure I knew what was happening when I rented through Alan de Maid. Whenever i called in, everyone ...
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Feb 20,2015
Minithumbup
By: 'Yury'
Feb 20,2015
3 people found
this helpful
Good service! Worked with Oliver Painter, Samantha Newman and Kate Mardon. Highly recommended! Good communications. All questions were answered quickly and all problems resolved professionally....
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By: Samantha Newman
Feb 27, 2015
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Thank you for your kind review Yury. I am glad your were happy with our sevice, if you need any further assistance please do not hesitate to contact us. Samantha Newman Alan de Maid ...
Feb 19,2015
Minithumbup
By: 'timi'
Feb 19,2015
2 people found
this helpful
Austin was very proffesional and very helpful, he kept me updated at every step of the process, i will surely recommend him...
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Feb 13,2015
Minithumbup
By: 'Paul Cresswell'
Feb 13,2015
2 people found
this helpful
Kate has been absolutely wonderful in all of our dealings with her. She has been courteous, organised and very efficient, and has been a pleasure to deal with. My washing machine had stopped working, and when we contacted her she had no delay in getting ...
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Nov 17,2014
Minithumbup
By: 'S CASSINA'
Nov 17,2014
2 people found
this helpful
I found the service provided by my agent helpful and professional It was useful to have regular updates and a prompt reply to my questions...
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By: Samantha Newman
Nov 18, 2014
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Thank you for the kind review. We are glad to be of help. ...
Oct 26,2014
Minithumbup
By: 'Scot'
Oct 26,2014
3 people found
this helpful
I was very impressed with the professional service I received. Samantha was easily contactable at all times, and could answer all my questions which made the process much easier. Everything ran to schedule and I would have no hesitation in recommending Alan De Maid....
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By: Samantha Newman
Oct 30, 2014
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Dear Scot Many thanks for your kind review I am glad your move went well. Should you require further help and assistance please do not hesitate to contact me. ...
Oct 22,2014
Minithumbdown
By: 'Mr&Mrs Robinson'
Oct 22,2014
1 people found
this helpful
Buyer beware: At our first (AND second) viewing we were told there must be at least 99 years left on the lease, but when during the mortgage application we asked for the details to be confirmed via email it turned out there were only 65 years left ...
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By: Countrywide Customer Care Residential Lettings
Dec 30, 2014
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Dear Mr and Mrs Robinson, We are really sorry to hear you had a bad experience. Your review has come through on the lettings page for Bromley Alan De Maid, if the Lettings Customer Care team can assist you at all please do not hesitate to contact Countrywide Customer Care Residential Lettings Team on 0208 650 9566 Thank You Customer Care, Residential Lettings ...
Oct 12,2014
Minithumbup
By: 'Peppin Walter'
Oct 12,2014
2 people found
this helpful
I am very happy with the service provided by Oliver and his team. The turnaround time was excellent. The team has done everything on time as they committed during my initial discussion. I really appreciate the commitment! However, I feel the service fee was little ...
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By: Claire ORourke
Oct 23, 2014
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Dear Peppin Many thanks for your very kind response. Should you require further help and assistance please do not hesitate to contact us. Kind regards Claire O'Rourke Lettings Coordinator, Residential Lettings 19 East Street, Bromley, BR1 1QE ...
Oct 09,2014
Minithumbup
By: 'antoine'
Oct 09,2014
2 people found
this helpful
They were excellent. Considering the limited time we had to move into the property and getting all the paper work done within days....
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By: Jamie B
Oct 18, 2014
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Dear Antoine, Thank you for your kind review about my service. It really motivates me to continue to provide exceptional service. If tyou need anything else please dont hesitate to call me. ...
Sep 18,2014
Minithumbup
By: 'Mr and Mrs Joson'
Sep 18,2014
3 people found
this helpful
Alan de Maid was the first one that showed in our Google search. It was Mr. Mark Bainbridge that impressed us from the very beginning. His professionalism is the main factor that decides us not to go for multiple agents. His knowledge with lettings and ...
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By: Mark Bainbridge
Feb 09, 2015
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Dear Mr and Mrs Joson, thank you for the kind review. If we can be of any help in the future please let me know. ...
Sep 14,2014
Minithumbup
By: 'sarah walker'
Sep 14,2014
1 people found
this helpful
mark was very helpful when me and my partner were looking for a property to rent we also dealt with Debbie who was great. they even got us in before our move date thanks to the hard work they both put in they are also ...
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By: Mark Bainbridge
Feb 09, 2015
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Dear Sarah, thank you for the kind review and we hope that you have settled in to your new home. If we can be of any help in the future please let me know. Kind regards, Mark. ...
Aug 05,2014
Minithumbdown
By: 'diroca'
Aug 05,2014
3 people found
this helpful
I tried to buy a property through them and I had the most terrible service. The estate agent lady who was dealing with us was the most arrogant, rude and untrusted person I could have met. Definitely and clearly she was after her commission only. ...
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By: Countrywide Customer Care Residential Lettings
Dec 30, 2014
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Dear Diroca, We are really sorry to hear you had a bad experience. Your review has come through on the lettings page for Bromley Alan De Maid, if the Lettings Customer Care team can assist you at all please do not hesistate to contact Countrywide Customer Care Residential Lettings Team on 0208 650 9566 Thank You Customer Care, Residential Lettings ...



Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 1 9 1 5 0 3 4 0 2

Agent Fees







The Initial Money consists of:

- First month’s rent in advance

- Security Deposit - one and a half month’s rent

- Administration Fee £50 per tenant

- Referencing Fee £75 per tenant

- Check-in fee - minimum of £72.00

- Tenancy Agreement £300 (if supplied by us)

- If there are any guarantors to the tenancy:

- Guarantor Referencing Fee £100 per guarantor

- Agreement of Guarantee £75

- And if the tenant is a company:

- Company Referencing Fee £175

- £125 for any extension agreements<

 Other Charges:

- Change of Sharer £300

- Extension Agreements £125

- Outgoing reference fee £24

Optional extras if agreed:

- Express Move-In within 3 days £100

- Express Move-In within 5 days £50

- Saturday Move-In £60

- Change of Sharer £300

- Pet licence fee £75
Last updated at 11:19 AM 08/06/2015 by allAgents

Complaints Procedure

No procedure set.
Last updated at 11:19 AM 08/06/2015 by allAgents

Awards won by Alan De Maid

Individual Branch Awards

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View All 10 Branches


Alan De Maid - Branch, Bromley, BR3
Branch
234 High Street, Bromley BR3 1EN
(4)
Alan De Maid - Branch, Orpington, BR6
Branch
182 High Street, Orpington BR6 0JW
(0)
Alan De Maid - Crofton Road Branch, Orpington, BR6
Crofton Road Branch
9 Princess Parade, Orpington BR6 8NP
(0)
show all branches (10)
Alan De Maid - Bromley, BR1
Bromley
19 East Street, Bromley BR1 1QE
(19)
Alan De Maid - Chislehurst, BR7
Chislehurst
3C High Street, Chislehurst BR7 5AB
(2)
Alan De Maid - Bexley, Dartford, DA14
Office 6
15 St Johns Parade High Street Sidcup, Dartford DA14 6ES
(0)
Alan De Maid - West Wickham, Bromley, BR4
Office 7
1 High Street, Bromley BR4 0LP
(0)
Alan De Maid - Petts Wood, BR5
Petts Wood
4 West Approach, Petts Wood BR5 1DB
(7)
Alan De Maid - Petts Wood Branch, Orpington, BR5
Petts Wood Branch
1 Chatsworth Parade, Orpington BR5 1DF
(0)
Alan De Maid - West Wickham, BR4
West Wickham
1 High Street, West Wickham BR4 0LP
(0)

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