• Jeremy Cooke
    Jeremy Cooke
  • Nicola Thackray
    Nicola Thackray
  • Victoria Illingworth
    Victoria Illingworth
  • Heidi Walker
    Heidi Walker
ALAN COOKE ESTATE AGENTS - A name synonymous with the provision of Grade A* property services throughout North Leeds since 1964. Our commitment to delivering a service that customers can depend on is rock-solid, and shows from the moment you walk into our showroom, call on the phone, or receive an email reply.

Located in the heart of North Leeds, our Moortown showroom is a hive of activity for anyone interested in residential property - Sellers, Buyers, Landlords, Tenants, Builders and Renov
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382 Harrogate Road
Moortown,Leeds
West Yorkshire
LS17 6PY
0113 2888 666

 
Jul 12,2017
Minithumbup
By:
Jul 12,2017
0 people found
this helpful
We sold our house through Alan Cooke Estate Agents. Throughout the whole process the agents maintained a personal approach. Their communication and support was outstanding. Their detailed knowledge of the market place was critical. Clearly, the team work within the office was excellent as there was handover of information. Each member of the team was reliable and motivated. I highly recommend Alan Cooke....
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Comment on agent fees
The fees were competitive
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By: Nicola Thackray
Jul 19, 2017
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Thank you for your kind comments - it was a pleasure to assist you. ...
May 06,2017
Minithumbup
Nicola Thackray
Jeremy Cooke
By:
May 06,2017
0 people found
this helpful
What an amazing team! My house was put on the market on Monday - asking price offer on the Wednesday! They do all the work for you, making this one of the easiest house sales ever! The advice from Jeremy Cooke was top-notch, delivered with so much experience about the area, he certainly knows his stuff. The other members of the team were incredible - extremely friendly, polite and so reassuring. I actually look forward to selling through them again!...
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Comment on agent fees
I can't believe the value for money using this agent! Absolutely superb!
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Apr 10,2017
Minithumbup
Nicola Thackray
Victoria Illingworth
By:
Apr 10,2017
0 people found
this helpful
Nothing was too much trouble for Nicola and Victoria. Nicola went out of her way to support me. Brilliant, knowledge service from start to finish....
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Comment on agent fees
On par
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By: Nicola Thackray
Apr 11, 2017
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Thanks for your comments - We hope you will be very happy in your new cottage. ...
Mar 31,2017
Minithumbup
Victoria Illingworth
Nicola Thackray
By:
Mar 31,2017
0 people found
this helpful
Both members of staff were very helpful and kept me informed at all stages of the sale. They were quick to respond with advice when this was asked for....
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Comment on agent fees
Fees were 1% of the sale price. Remember that VAT will be added to this.
Was this helpful? Yes
By: Nicola Thackray
Apr 02, 2017
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Thank you for your comments. It was a pleasure to assist you in the sale of the property. We would be delighted to help you in the future with any other property requirements you may have. ...
Mar 27,2017
Minithumbup
Jeremy Cooke
Victoria Illingworth
By:
Mar 27,2017
0 people found
this helpful
Absolutely great service throughout. Jeremy told us we would be treated as valued customers and that has definitely been the case. Victoria has been particularly helpful through some tricky negotiations with our buyer. We have been very pleased with the way things have been handled and would highly recommend this company....
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Comment on agent fees
Good. A set fee + VAT which was agreed in advance
Was this helpful? Yes
By: Nicola Thackray
Mar 29, 2017
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Thank you for your kind comments. Hope you're very happy in your new home ...
Mar 17,2017
Minithumbup
Nicola Thackray
By:
Mar 17,2017
0 people found
this helpful
We bought our first home through Alan Cooke. Nicola dealt with the sale and she ensured that we were always up to date throughout the process, from when we put an offer on the property until the sale was completed. She was very polite and professional. During the sale proceedings she kept in touch without being overbearing and she was very good at chasing up the solicitors for both parties and ensuring the process was moving on. Overall, we were very satisfied with the service and would defini...
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By: Nicola
Mar 17, 2017
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Thank you for your feedback - I hope you and your family are very happy in your new home. ...
Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
We received an excellent service, all the staff were very helpful, friendly, kept us in the picture all the time, couldn't have asked for a better service....
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By: Nicola Thackray
Feb 15, 2017
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Thank you for your comments - We would be delighted to assist you again in the future. ...
Jan 24,2017
Minithumbup
Jeremy Cooke
By:
Jan 24,2017
0 people found
this helpful
I have dealt with Jeremy and his team since 2005. They have helped us with multiple purchase and rental agreements. I have no hesitation in saying that he is highly professional and delivers to the highest standards. His command of the area gives him the extra benefit of coming up with the best available property in the market at the time. I would recommend him strongly to those planning to buy and rent in North Leeds area....
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Jan 09,2017
Minithumbup
By:
Jan 09,2017
0 people found
this helpful
As we had not moved house for 20 years, we needed an Estate Agent who would be able to give us enough personal service and support to walk us through all the stages. We cannot thank Alan Cooke's Moortown branch enough. They were patient and efficient. Nothing was too much trouble. Appreciate all your hard work....
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Comment on agent fees
Not a concern.
Was this helpful? Yes
Jan 03,2017
Minithumbup
Nicola Thackray
Victoria Illingworth
By:
Jan 03,2017
0 people found
this helpful
Alan Cooke estate agents really kept us informed throughout the move, which had a few twists and turns in the process and they dealt with this really professionally. Nicola and Victoria were very helpful and knowledgeable and it is quite possible the move may have fallen through without their intervention. Wouldn't hesitate to use them again....
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Comment on agent fees
Having experienced what they had to do for us, I think they were worth every penny, from showcasing our home through to completion.
Was this helpful? Yes
By: Nicola Thackray
Jan 11, 2017
View all comments (1)
Thank you for your comments - Hope you're settled into your new home. ...
Dec 16,2016
Minithumbup
Jeremy Cooke
Nicola Thackray
By:
Dec 16,2016
0 people found
this helpful
Jeremy, Victoria, Nicola and Heidi provided a first class service. I cant thank them enough for managing the sale of my property, the whole process from start to finish was warm, friendly and professional with plenty of expert advice always on hand. A buyer was quickly found and the service provided post offer acceptance was brilliant. I would highly recommend the services of Alan Cooke Estate Agents in Moortown....
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Comment on agent fees
Worth every penny.
Was this helpful? Yes
Dec 09,2016
Minithumbup
Nicola Thackray
Victoria Illingworth
By:
Dec 09,2016
1 people found
this helpful
The staff at Alan Cooke were really helpful & kept chasing to ensure our purchase went through. We would use them again when ever we decided to sell, but not for many years hopefully. Thanks Nicola & Victoria....
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Comment on agent fees
N/A
Was this helpful? Yes
Dec 09,2016
Minithumbup
Jeremy Cooke
Victoria Illingworth
By:
Dec 09,2016
1 people found
this helpful
Efficient, organised and very helpful staff at this estate agent. We have been really impressed! Highly recommended to sellers, buyers, landlords and tenants who are looking for reliable agents and cost-effective services....
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Dec 05,2016
Minithumbup
Victoria Illingworth
By:
Dec 05,2016
1 people found
this helpful
From my first call to completion all the staff were excellent. I mainly dealt with Victoria who was never too busy to give me her time when I needed it....
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Was this helpful? Yes
By: Victoria Illingworth
Dec 05, 2016
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Thank you. ...
Dec 04,2016
Minithumbup
Nicola Thackray
Victoria Illingworth
By:
Dec 04,2016
1 people found
this helpful
I would recommend Alan Cooke Estate Agents because they are very experienced, efficient and give you personal attention and advice, which is so important when going through, what most people find, is a stressful time. The staff are always ready to help with any problems and make sure the whole process goes smoothly....
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Comment on agent fees
Agents fees are fair and reasonable
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By: Victoria Illingworth
Dec 05, 2016
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Thank you. ...
Dec 02,2016
Minithumbup
By:
Dec 02,2016
0 people found
this helpful
I was not disappointed with the service that I received from this agent. I spoke regularly with all the branch staff and found them all to be proactive and very helpful. Their lower fees were not reflected in the quality of service. Staff made themselves available at short notice and I was entirely satisfied with the whole transaction....
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Comment on agent fees
The fees charged were very competitive. I initially chose this agent because they were offering the lowest fees.
Was this helpful? Yes
By: Victoria Illingworth
Dec 05, 2016
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Thank you. ...
Dec 02,2016
Minithumbup
Victoria Illingworth
Nicola Thackray
By:
Dec 02,2016
1 people found
this helpful
Victoria handled my purchase. I found her to be most helpful and professional and easy to deal with. She always gave a quick response to questions that I needed to ask. I also had some assistance from Nicola, who was also very professional and helpful....
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Comment on agent fees
I did not pay any fees to them as it was a purchase only.
Was this helpful? Yes
By: Victoria Illingworth
Dec 05, 2016
View all comments (1)
Thank you Mr Blackstone. ...
Dec 02,2016
Minithumbup
Nicola Thackray
By:
Dec 02,2016
1 people found
this helpful
Professional but friendly.The team were there for us every bit of the way.Moving home is a traumatic experience,but they smoothed the journey.We would not hesitate to recommend them ....
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By: Victoria Illingworth
Dec 05, 2016
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Thank you. ...
Dec 02,2016
Minithumbup
Nicola Thackray
Victoria Illingworth
By:
Dec 02,2016
1 people found
this helpful
They went above & beyond the call of duty. As the seller made everything as hassle free as I could have wished for. If the Queen was selling Buckingham Palace I would recommend them to the Queen. In my opinion the whole experience was stress free and made my life much easier at a very difficult time....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Victoria Illingworth
Dec 05, 2016
View all comments (1)
Thank you Carole.x ...
Dec 02,2016
Minithumbup
By:
Dec 02,2016
1 people found
this helpful
Responded quickly and efficiently, the staff were very helpful and communications were good. A better than expected result. Highly recommended....
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Comment on agent fees
Reasonable.
Was this helpful? Yes
By: Victoria Illingworth
Dec 05, 2016
View all comments (1)
Thank you. ...
Dec 01,2016
Minithumbup
Jeremy Cooke
Nicola Thackray
By:
Dec 01,2016
2 people found
this helpful
These guys were on the ball, keeping things moving where possible . We were kept informed and were very helpful. The pictures of the property taken were rather sad , however...
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Comment on agent fees
Absolutely no complaints
Was this helpful? Yes
By: Victoria Illingworth
Dec 05, 2016
View all comments (2)
Thank you. ...
Dec 01,2016
Minithumbup
Jeremy Cooke
By:
Dec 01,2016
1 people found
this helpful
Jeremy is very helpful and efficient, always ready to assist by offering sound and well - considered advice. He is approachable and affable and his professionalism is truly an asset to the company....
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Comment on agent fees
Reasonable
Was this helpful? Yes
By: Jeremy Cooke
Dec 02, 2016
View all comments (1)
David. Your comments are very valuable to me and my team. I am delighted that you are happy with our service to you as your letting agent. This will give us more resolve to work harder for you. Jeremy ...
Dec 01,2016
Minithumbup
Nicola Thackray
Victoria Illingworth
By:
Dec 01,2016
1 people found
this helpful
From the moment we put in our offer Nicola was really lovely to deal with, we had a few questions going back and forth with her about the property and nothing seemed too much trouble. Later on in the process we dealt with Victoria who was again did over and above what we expected. This is the third house I have bought and it was the smoothest so far! Thanks Allan Cooke....
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Was this helpful? Yes
By: Victoria Illingworth
Dec 05, 2016
View all comments (1)
Thank you. ...
Mar 15,2014
Minithumbdown
By:
Mar 15,2014
1 people found
this helpful
This letting agency promised us the world, they would have enough time before we moved in to properly decorate the decrepit and scabby looking flat - they had about 3 weeks - it got to about 4 days before we were moving in and they said "oh well the decorators are coming in on Friday (we were moving in on Saturday) so hopefully they\'ll be finished..." The decorators painted one door and what looked like a couple of skirting boards but there was more paint on the carpets (which were ve...
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What agent could do to change your mind?
They promised the earth to us and followed through with nothing. We would rather they had been honest and said \"actually we could do with you moving in a bit later (even a month later) because there\'s too much for us to do before you move in\"
Attached Files
Was this helpful? Yes
Jan 26,2013
Minithumbdown
By:
Jan 26,2013
4 people found
this helpful
Arranged viewing for 10 o clock, 22nd January 2013. I checked at 9.15 if viewing was confirmed because of snow previous day. I drove to property and was rung 10 minutes before viewing that agent couldn\'t get car out. I had come specially from Midlands to view properties and I had managed to get my car out of an ungritted road. When I informed her that I was going back the next day she insisted she couldn\'t go ahead with viewing and could only postpone to next day. Poor show ....
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What agent could do to change your mind?
Show more willing to rectify mistake of confirming viewing when she then couldn\'t deliver. Knowing I was going back to MIdlands she could have made the effort to show me the property the same day in the afternoon. It was possible to get out of all minor roads, all major roads were clear.
Attached Files
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Areas covered
  • Roundhay
  • LS17
  • LS16
  • LS8
  • Adel
  • North Leeds
  • Oakwood
  • Moortown
  • Gledhow
  • Alwoodley
  • Chapeltown
  • Shadwell
  • Bramhope
  • LS6
  • Scarcroft
  • LS7
  • Bardsey
  • Chapel Allerton
  • Leeds
  • Meanwood

NAEA ARLA TPOS My deposits scheme


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Agent Fees

Whether you are looking to sell or rent, our fees are always competitive

We will sell your property on a no sale, no fee basis

We provide a full range of letting services, from full management to tenant find only at great rates

Call us or pop in for a chat to discuss our fees in detail
Last updated at 11:45 AM 28/11/2016 by allAgents

Complaints Procedure

We are committed to providing a professional service to all our clients and customers. When something goes wrong, we want you to tell us about it. This will help us to improve our service.

If you have a complaint, please put it in writing to us at the above address.
Last updated at 11:45 AM 28/11/2016 by allAgents

Awards won by Alan Cooke Estate Agents

Individual Branch Awards

Jeremy Cooke Jeremy Cooke
Director
7 reviews

About Jeremy No description set View full profile
Nicola Thackray Nicola Thackray
Branch Manager
13 reviews

About Nicola The office is managed by Nicola who joined the company in 1997. Her enthusiasm and experience has won the hearts of many clients. She prides herself of her exceptional customer service and friendly p View full profile
Victoria Illingworth Victoria Illingworth
Negotiator
11 reviews

About Victoria Victoria has been with Alan Cooke Estate Agents for over 3 years and has gained a great experience in both sales and lettings. She has a charming personality and has an excellent rapport with the clie View full profile
Heidi Walker Heidi Walker
Negotiator
0 reviews

About Heidi Heidi is our weekend receptionist and negotiator. She joined the company last year and brings with her a wealth of knowledge and experience and has already proved to be a hit with our clients. View full profile


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