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    Verity
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    Tom
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    Deborah
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    Paul
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    Fran
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    Sally
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    Connor
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    Harold
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    Sarah
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    Brian
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    Angela
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    Ray
No description available.

“ Long serving tenant... ”

Jul 17,2018
Minithumbup
Verity
By: 'Joseph'
Jul 17,2018
0 people found
this helpful
Finally after five long years I became a new property, very , very nice, great area, great neighbors and close to town centre. I only can say I love it and I don't intend to move ever again. Thanks to all staff from aintsworth Lord ...
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Was this helpful? Yes

“ Excellent... ”

Jul 15,2018
Minithumbup
Verity
By: 'L'
Jul 15,2018
0 people found
this helpful
Verity was very polite and helpful. She managed to sort out a fast move and negotiated a very fair deposit, to help me out....
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“ Excellent Service... ”

Jul 13,2018
Minithumbup
Verity
Harold
By: 'Jason'
Jul 13,2018
0 people found
this helpful
I found the members of staff to be professional in their manner and helpful in regards to any questions I had. My emails were responded to very quickly. Overall a good experience. Thank you Verity and Harold....
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Comment on agent fees
Nobody likes paying fees , but they were not excessive in today's climate.
Was this helpful? Yes

“ Couldn't fault the service... ”

Jul 13,2018
Minithumbup
Verity
By: 'R H'
Jul 13,2018
0 people found
this helpful
I found Verity and all the women in the shop very professional and helpful, verity helped me from start to finish with the moving process, carried out some tasks I asked for in the house and even helped me with the gas and electric, the ...
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Comment on agent fees
Cheap compared to my last agent
Was this helpful? Yes

“ Great professional advice.... ”

Jul 06,2018
Minithumbup
Paul
By: 'David'
Jul 06,2018
0 people found
this helpful
Great professional advice with a personal service. I have used ALE as a letting agent for the last seven years. I would not have any hesitation recommending them. Sound advice and great service....
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Comment on agent fees
Good
Was this helpful? Yes

“ Sale of a family home... ”

Jun 29,2018
Minithumbup
Deborah
By: 'Pamela'
Jun 29,2018
0 people found
this helpful
Selling a family home following a bereavement was very difficult for me. From our first meeting, through the ups and downs of the sale, to our final meeting to hand over the keys Deborah was sensitive and professional. Using Ainsworth Lord made the whole process ...
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Comment on agent fees
The fixed fee meant I knew exactly how much we would pay from the beginning.
Was this helpful? Yes

“ Good service... ”

Jun 29,2018
Minithumbup
Verity
Harold
By: 'Yates'
Jun 29,2018
0 people found
this helpful
I found verity and deborah very good, they moved me into my flat quickly and the communication was good, there was a problem on moving day but this wasn't their fault and it was quickly rectified so I was happy, i would use them ...
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Was this helpful? Yes

“ Sale of our home... ”

Jun 26,2018
Minithumbup
Deborah
By: 'Jenny C'
Jun 26,2018
0 people found
this helpful
We had the pleasure of using ALE estate agents for the sale of our home last month. I can safely say that they are fantastic to deal with from start to finish. All the staff were extremely helpful and they all knew where we were ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Helpful... ”

Jun 16,2018
Minithumbup
Verity
By: 'Lucy'
Jun 16,2018
0 people found
this helpful
Everyone that I have spoken to has been very helpful, friendly and informative. Verity has been dealing with my property and has gone out of her way to ensure I can move in as hassle free as possible and made me feel like it wasn'...
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Comment on agent fees
Good
Was this helpful? Yes

“ Great!!... ”

Jun 15,2018
Minithumbup
Verity
By: 'Darren Collins on'
Jun 15,2018
2 people found
this helpful
Good customer service good communication went through paperwork precisely happy with service provided 10/10 thank you verity you was helpful...
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Was this helpful? Yes

“ Rental property... ”

Jun 15,2018
Minithumbup
Verity
Deborah
By: 'Marie'
Jun 15,2018
2 people found
this helpful
Both Deborah and Verity have been so nice and made the whole process from start to end of application so easy and stress free. Always on hand to help and advice on all aspects of the moving process. Great to talk to and definitely recommend ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Quick, Easy, Informative... ”

Jun 14,2018
Minithumbup
Verity
Verity
By: 'Mikey & Natasha'
Jun 14,2018
3 people found
this helpful
Verity took care of our application from the start. She helped us with any questions we had and went out of her way to help speed the process up. We have our first home and couldn't be happier with how things have gone, thanks ...
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Was this helpful? Yes

“ VERY POLITE AND ACOMMODATING... ”

Jun 14,2018
Minithumbup
Verity
Harold
By: 'ROB'
Jun 14,2018
2 people found
this helpful
I was greeted with a very cheerfull smile and a laugh by all the staff. Verity and Harold were very polite and accommodating. The application process was simple and quick,with frequent updates along the way . Thanks...
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Comment on agent fees
The fees are very resonable.
Was this helpful? Yes

“ Professional... ”

Jun 13,2018
Minithumbup
Verity
Sally
By: 'Nic'
Jun 13,2018
4 people found
this helpful
I found Verity and the team in the office very professional and friendly, they moved me into a property within a few weeks and it was hassle free they helped me with the forms and moving in was simple and easy. There was some jobs ...
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Comment on agent fees
In line with other estate agents
Was this helpful? Yes

“ Excellent... ”

Jun 07,2018
Minithumbup
Verity
Deborah
By: 'Nikita Lewis'
Jun 07,2018
4 people found
this helpful
I feel fully satisfied with my experience with verity and Deborah they both helped me. If I had any questions they didn't hesitate to help me and always made sure i felt welcome and that nothing was a problem so would like to thank ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Very happy... ”

Jun 06,2018
Minithumbup
Deborah
Verity
By: 'Chris W'
Jun 06,2018
4 people found
this helpful
In relation to sale of our property. Deborah and the team worked with us to establish a suitable valuation and marketing requirements and the property sold very quickly. They then kept us well informed through the rest of the sale and were easy to work ...
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Comment on agent fees
Good value for money
Was this helpful? Yes

“ Very helpful & polite... ”

May 28,2018
Minithumbup
Verity
Fran
By: 'Zoe broadhurst'
May 28,2018
4 people found
this helpful
The process was fast and simple, very happy with the staff always helped me and were all so lovely day...
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Was this helpful? Yes

“ Excellent service with a smile... ”

May 28,2018
Minithumbup
Verity
Sally
By: 'SuperTodd'
May 28,2018
4 people found
this helpful
I've just got my first rented house through Verity at ainsworth-lords estates. She made the experience very easy for me. Very polite, bubbly and easy to talk to, always smiling, everything was explained perfectly, all meetings where on time and all aspects covered. My ...
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Was this helpful? Yes

“ Thank you!!... ”

May 23,2018
Minithumbup
Verity
Connor
By: 'Paul'
May 23,2018
0 people found
this helpful
I recently let a property through ALE. The team where very professional, they arranged a viewing on a property on a Monday afternoon and I moved in to that property on the Friday morning ! Verity who I dealt with was very organised, had all the ...
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Was this helpful? Yes

“ Very helpful staff... ”

May 22,2018
Minithumbup
Verity
Angela
By: 'Joanna'
May 22,2018
4 people found
this helpful
It was my first experience renting the whole place myself and the staff was a lot of help. Harold showed me around the property and answered all questions, all the ladies on the phone were super helpful too and offered detailed advice. Would use again....
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Comment on agent fees
Fairly reasonable
Was this helpful? Yes

“ Lovely staff thank u for helping... ”

May 15,2018
Minithumbup
Verity
Deborah
By: 'Brian'
May 15,2018
4 people found
this helpful
Verity and Deborah found me another flat very quickly and was able to move me in same day due to my situation I was in, rented from them for 3 years always been happy with everything staff are always nice when I come in thank u ...
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Was this helpful? Yes

“ Helpful... ”

May 14,2018
Minithumbup
Verity
Deborah
By: 'Darren'
May 14,2018
4 people found
this helpful
It has been a please to work with verity after having a bad experience with another local agent, she has been helpful in getting local tradesmen to do the work that has been needed to be done and found a Tennant within a week, she ...
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Comment on agent fees
Good
Was this helpful? Yes

“ Mr Ben Butler... ”

May 14,2018
Minithumbup
Verity
Harold
By: 'Ben butler'
May 14,2018
4 people found
this helpful
I found Verity and all the staff members at Ainsworth to be extremely helpful. The tenancy was sorted very quickly. First class service....
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Was this helpful? Yes

“ Helpful... ”

May 14,2018
Minithumbup
Verity
Deborah
By: 'Darren'
May 14,2018
4 people found
this helpful
It has been a please to work with verity after having a bad experience with another local agent, she has been helpful in getting local tradesmen to do the work that has been needed to be done and found a Tennant within a week, she ...
read full review
Comment on agent fees
Good
Was this helpful? Yes

“ Generally good... ”

May 14,2018
Minithumbup
Verity
Paul
By: 'James'
May 14,2018
4 people found
this helpful
Generally good around although had 2 instances where I was told I would be contacted and wasn't. Towards the end of my application quality of service rapidly improved...
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Comment on agent fees
Fair
Was this helpful? Yes

“ Real World Estate Agents... ”

May 10,2018
Minithumbup
Verity
Harold
By: 'T Jackson'
May 10,2018
4 people found
this helpful
Verity - Absolutely brilliant, on top of the process of renting and had the answers to all my questions, we went on holiday abroad for 7 days the day after putting the rental apllication in which could have been a problem but Verity kept me aprised ...
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Comment on agent fees
I found the fees reasonable compared with others, we were with Your Move before this, they had a fee for everything, even wanted over £120 to move OUT, Ainsworth Lord are very competitive and transparent when it comes to fees
Was this helpful? Yes

“ Questions... ”

Apr 26,2018
Minithumbup
Verity
Harold
By: 'Sinead'
Apr 26,2018
4 people found
this helpful
Harold was very helpful showing me around, he answers lots of questions for me. Verify was very helpful answering questions and getting in touch with the landlord regarding maintenance...
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Comment on agent fees
Good
Was this helpful? Yes

“ Thank you... ”

Apr 25,2018
Minithumbup
Verity
Harold
By: 'Vicky Kendal'
Apr 25,2018
4 people found
this helpful
Very Professional & Helpful service, thank you so so much, Deborah, Verity Angela & Harold. Homemade cakes on me when I'm settled in xxxx Best Wishes sent to all...
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Was this helpful? Yes

“ Fantastic Service... ”

Apr 25,2018
Minithumbup
Verity
Paul
By: 'Amanda S'
Apr 25,2018
4 people found
this helpful
I would like to thank Verity for helping me find alternative accommodation at such short notice. She made things very easy and straightforward....
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Comment on agent fees
I am not sure about the fees but the service Verity provided was excellent.
Was this helpful? Yes

“ Very helpful... ”

Apr 24,2018
Minithumbup
Verity
Harold
By: 'Curtis sharples'
Apr 24,2018
4 people found
this helpful
Very helpful went out there way to help me out the best they could would definitely recommend to friends and family...
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Comment on agent fees
Very good
Was this helpful? Yes

NAEA ARLA TPOS DPS The Guild Move With Us








Review statistics

From Landlords From Tenants From Vendors From Buyers Other
34 3 101 4 42 1 18 0 11 0

Agent Fees

Our fees represent the best Value For Money around.... We Guarantee this!

Nobody can beat us on service or results!

We would be delighted to discuss our fees with you when we meet.

Alternatively, please get in touch so we can discuss this in full detail.
Last updated at 9:46 AM 18/07/2017 by allAgents

Complaints Procedure

Ainsworth Lord Estates - In-House Complaints Procedure:

1. Ainsworth Lord Estates is registered with The Property Ombudsman Redress Scheme (and became a member of this scheme many years before it was compulsory for agents).
We aim to provide the highest standard of service to all of our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Paul Ainsworth-Lord and/or Deborah Ainsworth-Lord and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write to us in the first instance at the address below:

Deborah Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by Paul Ainsworth-Lord at the address given below:

Paul Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

5. In the event that the final review as detailed above fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:46 AM 18/07/2017 by allAgents

Darwen
49 Market Street, Darwen BB3 1PS
(214)
Mill Hill, Blackburn
23 New Chapel Street, Blackburn BB2 4DT
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