• Paul Ainsworth-Lord
    Paul Ainsworth-Lord
  • Deborah Ainsworth-Lord
    Deborah Ainsworth-Lord
  • Verity Holmes
    Verity Holmes
  • Connor Grunshaw
    Connor Grunshaw
  • Brian Moran
    Brian Moran
  • Harold Jones
    Harold Jones
  • Paula Mulligan
    Paula Mulligan
  • Angela Tierney
    Angela Tierney
  • Sally Billington
    Sally Billington
  • Fran Eccles
    Fran Eccles
  • Tom Razaq
    Tom Razaq
Ainsworth Lord Estates is a family run estate agents. Owners Paul and Deborah Ainsworth Lord live in Darwen as do all members of their long serving and experienced team.

We are proud to service the property needs of the people of Darwen, East Lancashire and beyond. Our aim is to make your property experience as stress free as possible.

With our exceptional local knowledge we can help you find your dream home, ideal buyer or trusted tenant. The range of property management, conveyancing, mo
Read full description...

49 Market Street
Darwen
Lancashire
BB3 1PS
01254 760660

 
www.ainsworthlordestates.com Properties for sale
Properties for rent
Nov 17,2017
Minithumbup
Verity Holmes
Paul Ainsworth-Lord
By: 'Alan & Lucy Dawson'
Nov 17,2017
4 people found
this helpful
Hard working team with good ideas and a good understanding of both the landlords and tenants needs. Think outside the box a little too!...
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Comment on agent fees
Average fees
Was this helpful? Yes
Nov 16,2017
Minithumbup
Verity Holmes
Deborah Ainsworth-Lord
By: 'David in Hazel Close'
Nov 16,2017
4 people found
this helpful
I came to see Verity in the Lettings department as I needed a place to live at very short notice due to marital separation. She was very sympathetic and guided me through the entire process from viewing to application to moving in and conducted herself in a very professional manner at all times. I am very grateful to the attentive manner with which all the staff dealt with me from start to finish and would recommend ALE to anyone....
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Comment on agent fees
Set at a competitive rate.
Was this helpful? Yes
Nov 10,2017
Minithumbup
Verity Holmes
Deborah Ainsworth-Lord
By: 'Joseph'
Nov 10,2017
6 people found
this helpful
I'm now nearly 5yeahrs with Ainsworth Lord estate, always very reliable, very friendly staff. I never had a real issue, any question always answered and responses for eventually repairs are always very satisfying !! Thanks to you all !!...
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Was this helpful? Yes
By: Angie
Nov 11, 2017
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Hi Joseph. Thank you very much for taking the time to write this review & thank you for your loyalty, it is greatly appreciated by all the staff. We are pleased you are happy with the service you have received by us. Our aim is to always rectify maintenance problems in a timely manner. Thanks again. ...
Nov 07,2017
Minithumbup
Paul Ainsworth-Lord
Harold Jones
By: 'Charlotte'
Nov 07,2017
8 people found
this helpful
Fantastic staff very friendly helpful good advice being happy with property good standards always ready to help recommended to anyone who wants to renter and buy...
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Comment on agent fees
Good
Was this helpful? Yes
By: Angela
Nov 11, 2017
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Hi Charlotte Thank you for this fantastic review, all the staff greatly appreciate it. We are very happy you are pleased with the service. We pride ourselves on being the local, friendly Agent who can always help Buyers, Vendors, Tenants & Landlords alike. Congratulations on your new home & thanks again - we hope you are with us for many years to come. ...
Nov 04,2017
Minithumbup
Deborah Ainsworth-Lord
By: 'Kt'
Nov 04,2017
8 people found
this helpful
Fantastic agent. So friendly,helpful and genuine. As a tenant I always feel welcome and if u have any problems I can always speak to Deborah and she always does her up most to help. I have been a tenant with ainsworth lord estates for 6 years and would highly recommend....
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Comment on agent fees
Good
Was this helpful? Yes
By: Angie
Nov 11, 2017
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Hi Kt, Thank you very much for taking the time to write this review. Deborah & the team really appreciate it. We always strive to find tenants their perfect home and do our absolute best to deal with any issues from the application process to any maintenance requests that may occasionally arise. We are happy you are still a tenant through Ainsworth Lord Estates and long may it continue. ...
Nov 01,2017
Minithumbup
By: 'Tommo'
Nov 01,2017
11 people found
this helpful
I have used this estate agent for years now and they always deliver what I am looking for within the timescale I have needed...
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Comment on agent fees
I think the agents fees are v competitive
Was this helpful? Yes
By: Angela
Nov 01, 2017
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Thank you very much Tommo for taking time to leave such a great review. We as a team are thrilled you are happy with our service. We try our very best to serve all of our clients in a professional and timely fashion and look forward to a long and fruitful business relationship. Thanks again. ...
Nov 01,2017
Minithumbup
Connor Grunshaw
By: 'Ashley Kenyon'
Nov 01,2017
11 people found
this helpful
Excellent customer service. On time and very professional. Quick and easy to deal with. A positive experience with an estate agent!...
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Was this helpful? Yes
Oct 31,2017
Minithumbup
By: 'Gibson’s ironmongers Darwen'
Oct 31,2017
11 people found
this helpful
Just would like to say that Ainsworth Lord Estates are Fab... Great team especially Deborah always has a nice smile, polite and very friendly and efficient. Also pay on time works to Paula each month and find her to very friendly and efficient thank you all of you Jean at Gibson's Ironmongers Darwen xxx...
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Was this helpful? Yes
By: Angela
Nov 01, 2017
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Thank very much Jean for your lovely review. The team always wish to provide a successful relationship with our contractors/providers. We agree, Paula is a very valuable member of the company and she is thrilled that you have taken time to write this review. Thanks again. ...
Oct 30,2017
Minithumbup
Verity Holmes
Deborah Ainsworth-Lord
By: 'DandSP'
Oct 30,2017
11 people found
this helpful
Verity and Deborah have been absolutely amazing with so much knowledge and information regarding renting out our property. Thanks so very much to them both!...
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Comment on agent fees
Very good.
Was this helpful? Yes
By: Deborah
Oct 30, 2017
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Thank you DandSP for taking the time to leave us a great review. Verity & I are thrilled to have been able to help you to find suitable tenants for your property. We look forward to a great business relationship with you. Thanks again. ...
Oct 27,2017
Minithumbup
Paul Ainsworth-Lord
By: 'Jules'
Oct 27,2017
12 people found
this helpful
After looking for an Agent to help rent out my property, I found Ainsworth Lord suited all my needs. Not only are they professional and financially competitive, they've kept the 'personal' touch that one would expect from a local business....
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Comment on agent fees
Good
Was this helpful? Yes
By: Verity
Oct 30, 2017
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Thank you Jules for your lovely review. Our team always try to help in every way possible for all of our customers. We look forward to a great relationship in the future. Thanks again. ...
Oct 26,2017
Minithumbup
Deborah Ainsworth-Lord
Angela Tierney
By: 'MATTHEW HALL'
Oct 26,2017
12 people found
this helpful
Wow.. I cannot express how knowledgeable and helpful Ainsworth Lord Estates have been with my fiance and I. We are first time buyers and didn't have a clue what to do or where to.start with getting a house. We viewed a number of houses before phoning ALE and no other estate agents have guided us and helped us as much as the employees at ALE. When we found our dream home and contacted Deborah she guided us through everything from viewing to steps that happen next. We viewed the house wi...
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Comment on agent fees
Many estate agents are all for money and don't have very good customer service skills but ALE are completely different. There customers come first!
Was this helpful? Yes
By: Deborah
Oct 30, 2017
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Thank you so much for taking the time to leave your review. Congratulations on your new home & I assure you that the team will make every effort to ensure a stress-free purchase, however if you have questions please do not hesitate to contact the office. ...
Oct 25,2017
Minithumbup
Paul Ainsworth-Lord
By: 'Neil young'
Oct 25,2017
12 people found
this helpful
Paul has always been really helpful and courteous. He knows the local property market really well and has helped me along whilst dealing with an awkward property issue...
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Was this helpful? Yes
Oct 25,2017
Minithumbup
Deborah Ainsworth-Lord
Harold Jones
By: 'Briony-Jayne Townsend'
Oct 25,2017
13 people found
this helpful
Being first time buyers, the feeling at the start of the whole finding a property, going through the whole process scared me. I contacted Deborah at Ainsworth lord estates and after being on the phone minutes I felt at ease with everything from being interested in a property, to speaking to a mortgage advisor that she recommended, to being informed about the property and steps to purchase it she was fantastic!! On a personal point I felt that phoning her up near enough everyday for the first w...
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Comment on agent fees
This estate agents is definitely not a money orientated company. They service isn't all about money and they are completely honest with you about it.
Was this helpful? Yes
By: Angie
Oct 30, 2017
View all comments (1)
Thank you very much for such a glowing review Briony, we are thrilled for you on the purchase of your first home. Exciting times ahead but should you have any questions or worries please do not hesitate to contact the office. Thanks again. ...
Oct 24,2017
Minithumbup
Deborah Ainsworth-Lord
By: 'Ben lewis'
Oct 24,2017
13 people found
this helpful
Deborah and the team have been fantastic with me throughout a challenging house purchase. As a first time buyer Deborah was extreamly supportive and helped me every step of the way. Everyone have interacted with at Ainsworth Lord have been an absolute pleasure to deal with. Would absolutly recomend Ainsworth Lord to anyone....
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Comment on agent fees
N/A
Was this helpful? Yes
By: Deborah
Oct 30, 2017
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Huge congratulations on your new home Ben. Thank you so much for your glowing review. The team are thrilled that they have been able to reduce any worries regarding your house purchase. Thanks again. ...
Oct 23,2017
Minithumbup
Deborah Ainsworth-Lord
Paul Ainsworth-Lord
By: 'Nico'
Oct 23,2017
13 people found
this helpful
Really friendly compared to other agents in the town, took care of my requirements, and Deborah is a super star. I HIGHLY recommended....
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Comment on agent fees
Good
Was this helpful? Yes
By: Angela
Nov 01, 2017
View all comments (1)
Thank you Nick for this great review. The team at Ainsworth Lord Estates strive to have a friendly professional relationship with all clients. Deborah is thrilled you took the time to commend her work and hopes you use our services for many years to come. Thanks again. ...
Oct 23,2017
Minithumbup
Verity Holmes
Harold Jones
By: 'Chris'
Oct 23,2017
13 people found
this helpful
Brill staff verity helped from start to finish through the app and harold as great when he showed me around. Would recommend to everyone and I already have!...
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Comment on agent fees
A bit steep at £225 but with how quick they make it itÒ€ℒs worth it
Was this helpful? Yes
By: Angie
Oct 30, 2017
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Thank you for taking time to write this great review Chris. Verity & Harold are valued team members and we are very pleased they were able to help you throughout the process. Thanks again for choosing ALE Ltd ...
Oct 20,2017
Minithumbup
Deborah Ainsworth-Lord
By: 'Alex'
Oct 20,2017
16 people found
this helpful
Amazing service and gave me all her time and attention to help the sale run as smoothly as possible including calls in the evening keeping both myself and the buyer in the loop at all times...
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Was this helpful? Yes
By: Deborah
Nov 01, 2017
View all comments (1)
Thank you so much Alex for taking time to write this review, I greatly appreciate it. We as a team always aim to provide the best service possible for our clients and appreciate it is not always possible to contact people during working hours. We appreciate that worries of Vendors & buyers must be dealt with asap and are always willing to go above & beyond. Thank you so much again and we hope to serve you in the future. ...
Oct 20,2017
Minithumbup
Verity Holmes
Sally Billington
By: 'Mr woodruff'
Oct 20,2017
15 people found
this helpful
Have rented from these guys for the last 3 years, always been happy, and always been there and developed a good relationship. Long may it continue....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Paul
Oct 30, 2017
View all comments (1)
Thank you for your great review Brian. We as a team pride ourselves on being able to assist all customers in a professional & timely fashion. We hope you are a client for many years to come. Thanks again. ...
Oct 17,2017
Minithumbup
By: 'Kris.Bre'
Oct 17,2017
15 people found
this helpful
Always had positive experiences when dealing with ainsworth lord estates,, all staff are very friendly and professional and go out of there way to be as helpful as possible couldn't recommend them highly enough....
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Comment on agent fees
Agents fee's are what you'd expect to pay especially given the level of professionalism you receive
Was this helpful? Yes
By: Angela
Nov 01, 2017
View all comments (1)
Thank you Kris for your great review. The ALE team are always willing to assist their clients, even out of working hours. We are grateful for your recommendation and hope to continue a good business relationship in the future. ...
Oct 17,2017
Minithumbup
Verity Holmes
By: 'Mark Townsend'
Oct 17,2017
13 people found
this helpful
Very clear and concise written and verbal communications. Polite and patient. Despite the challenges of protracted communication links between potential tenant, potential guarantor and agent the process has run smoothly....
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Comment on agent fees
Good
Was this helpful? Yes
By: Angela
Nov 01, 2017
View all comments (1)
Thank you Mark for such a glowing review. Verity is a very valuable part of the team and always goes out of her way to assist clients. Thanks again. ...
Oct 16,2017
Minithumbup
By: 'Lesa Rollo'
Oct 16,2017
15 people found
this helpful
I purchased my home through Ainsworth Lord Estates and feel they provided a very efficient professional service. The staff were always very friendly and happy to assist with any queries. Even though the seller lived in Australia, I always received a speedy response to queries, thanks to Angela's assistance. They kept me updated throughout the process. I would definitely recommend Ainsworth Lord Estates....
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Was this helpful? Yes
By: Angela
Nov 01, 2017
View all comments (1)
Thank you Lesa for your great review. It was a pleasure to help with the purchase of your new home. The ALE team as a whole work hard to overcome any obstacles to ensure the process goes as smoothly as possible. Thanks for your recommendation. Angie ...
Oct 12,2017
Minithumbup
Connor Grunshaw
By: '3aaa'
Oct 12,2017
15 people found
this helpful
I visited Ainsworth Lord Estates a number of times, working as an assessor for Connor's apprenticeship, and found it to be a very welcoming workplace. Connor provided some excellent pieces of work and has displayed and developed some great IT and Digital Marketing skills during his time at ALE....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Paul Ainsworth-Lord
Connor Grunshaw
By: 'Precision Joinery'
Oct 12,2017
14 people found
this helpful
We have been working along side Ainsworth Lord Estates as main contractors for full and part re-furbishments on domestic properties for both re-sale and lettings for over almost 12 months now and within this time frame Paul and his team have been a pleasure to work for... Paul plays a very active role within his company and is very helpful through each stage of every contract.. If you are an investor looking for management on your property / investment then look no further than Ainsworth Lord E...
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Was this helpful? Yes
Oct 12,2017
Minithumbup
By: 'Jon macisaac'
Oct 12,2017
13 people found
this helpful
I found verity very helpful and she answered any questions I had. She also helped me fill in my form for the credit check which was a great help...
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Was this helpful? Yes
By: Angie
Nov 11, 2017
View all comments (1)
Hi Jon Thank you for taking the time to write this lovely review, it is greatly appreciated. Verity and the team always go above and beyond to help simplify the application process for all our tenants. We hope you are settled in your new home. ...
Oct 10,2017
Minithumbup
By: 'Shane'
Oct 10,2017
15 people found
this helpful
Amazing above and beyond. Could not do more to help me. Willing to help at short notice for an unusual request. would use again....
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Comment on agent fees
better than average
Was this helpful? Yes
By: Angie
Nov 11, 2017
View all comments (1)
Hi Shane Thank you for your glowing review. The whole team are very happy you are pleased with the service you received. We always try to help tenants apply for and move in to their new home. Thank you for choosing Ainsworth Lord Estates. ...
Oct 09,2017
Minithumbup
Connor Grunshaw
By: 'Luise'
Oct 09,2017
15 people found
this helpful
Connor was extremely helpful and efficient in setting up Ainsworth Lord's AVM, providing suitable artwork and putting the system live....
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Was this helpful? Yes
Oct 09,2017
Minithumbup
Deborah Ainsworth-Lord
By: 'Shirley'
Oct 09,2017
17 people found
this helpful
Customer service outstanding I would like to say a big thank you to all the staff at Ainsworth and Lord especially Deborah who is amazing warm friendly person who helped me with the process of finding the best area / home that would suit myself and family. Extremely professional and friendly staff from start to finish. I would definitely recommend Ainsworth and Lord....
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Was this helpful? Yes
By: Angie
Nov 11, 2017
View all comments (1)
Hi Sharon Thank you for such an amazing review & recommendation, Deborah is thrilled. We hope you are happy and settled in your new home. As a team, we at Ainsworth Lord Estates believe we are the local, friendly agent with a good knowledge of the area so are able to assist with all queries/requirements. We are so happy you are pleased with the level of service you received. ...
Oct 06,2017
Minithumbup
By: 'Julie Bolan'
Oct 06,2017
14 people found
this helpful
My father has a property he lets and ainsworth lord manage this for him. The whole process was made very straightforward . All explanations are done in laymans terms which vastly help understanding of the process and Deborah answered all his questions and allayed any fears that come with being a landlord for the first time . The staff are freindly helpful but still very professional. As a family we would not hesitate to use the firm again and highly recommend their services to others...
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Comment on agent fees
good
Was this helpful? Yes
Oct 06,2017
Minithumbup
By: 'Debbie B'
Oct 06,2017
14 people found
this helpful
I have been dealing with ALE for about 5 years firstly Deborah helped me successfully rent my house for 4 years in darwen under very strained circumstances ... it was so easy and then she sold it for me she is an amazing person and really could not have done it without her. Then more recently Anthony is now on his way to securing a over asking price deal on my home but also dealt with a very different and unconventional circumstances. This gives me closure on my old life and a new one for me...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 05,2017
Minithumbup
Verity Holmes
Deborah Ainsworth-Lord
By: 'Janet h'
Oct 05,2017
15 people found
this helpful
Debbie and Verity are both amazing and helpful. As part of a good team at Ainsworth Lord Estates they helped find the perfect hone for me to rent. 5* service and friendly atmosphere at the branch....
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Was this helpful? Yes
By: Paul Ainsworth-Lord
Oct 05, 2017
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Hi Janet.. Thank you so much for taking the time to leave us a lovely review. Deborah and Verity are thrilled with our comments. We're all delighted you are happy with the service you have received from our team and we hope you will stay with us in the lovely house you have rented. Thanks again! ...
Areas covered
  • BB3
  • BB2
  • BB1
  • BB4
  • BB5
  • BL1
  • BL2

NAEA ARLA TPOS DPS Move With Us




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
25 3 46 3 37 1 13 0 10 0

Job vacancies

Please see a list of jobs available

Agent Fees

Our fees represent the best Value For Money around.... We Guarantee this!

Nobody can beat us on service or results!

We would be delighted to discuss our fees with you when we meet.

Alternatively, please get in touch so we can discuss this in full detail.
Last updated at 9:46 AM 18/07/2017 by allAgents

Complaints Procedure

Ainsworth Lord Estates - In-House Complaints Procedure:

1. Ainsworth Lord Estates Limited T/As Ainsworth Lord Estates is registered with The Property Ombudsman Redress Scheme (and became a member of this scheme many years before it was compulsory for agents).
We aim to provide the highest standard of service to all of our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Paul Ainsworth-Lord and/or Deborah Ainsworth-Lord and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write to us in the first instance at the address below:

Deborah Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by Paul Ainsworth-Lord at the address given below:

Paul Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

5. In the event that the final review as detailed above fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:46 AM 18/07/2017 by allAgents
Paul Ainsworth-Lord Paul Ainsworth-Lord
Lettings Director
38 reviews

About Paul I am the co founder and Lettings director of Ainsworth-Lord Estates, I am direct and in-tune, as I need to make sure everything is running as smooth as possible, I have been in the property industry f View full profile
Deborah Ainsworth-Lord Deborah Ainsworth-Lord
Sales Director
48 reviews

About Deborah I am the co founder, I am in charge of the sales along with the other girls, I am professional as I will help you find exactly what you want but im also approachable if there is any problems that need View full profile
Verity Holmes Verity Holmes
Lettings Negotiator
40 reviews

About Verity I am the lettings negotiator. My aim is to make sure landlords properties are let efficiently and with good quality tenants. I progress the application process from start to move in. View full profile
Connor Grunshaw Connor Grunshaw
Graphic Designer
5 reviews

About Connor I’m the graphic designer; I am keen to learn new things about marketing and design in this industry. I'm reliable to get the job done on time and to do my work to the best quality I can! View full profile
Brian Moran Brian Moran
Maintenance Supervisor
1 reviews

About Brian I'm the maintenance man, I keep track of all the jobs that are going out to our contractors and make sure they are done and they are on time, I am caring and kind but im also keen to make sure everyth View full profile
Harold Jones Harold Jones
Viewer
8 reviews

About Harold I’m one of the viewers at Ainsworth-Lord Estates, im hardworking and driven to show you the good aspects of the different house we have to offer, but if the one your looking at isn’t the right one View full profile
Paula Mulligan Paula Mulligan
Senior Accountant
1 reviews

About Paula I am the Accountant; with over 25 years’ experience I look after the bookkeeping and accounts and take pleasure in providing a friendly yet professional service. View full profile
Angela Tierney Angela Tierney
Lettings & Sales Negotiator (Part-Time)
2 reviews

About Angela I help out with lettings and sale calls part time, I am organised and considerate as I love helping the other girls to take as many calls as we can, I am determined to get as much done as I can while View full profile
Sally Billington Sally Billington
Senior Portfolio Manager
6 reviews

About Sally I am the Lettings Administrator; I take care of deposits and ensure that they are deposited into the correct scheme. I also make sure that maintenance work is complete to the right standard. View full profile
Fran Eccles Fran Eccles
Office Administrator
3 reviews

About Fran I help out with the admin work part time, im willing to get as much done as I can as this is a extremely busy role, some jobs in this role can take a lot of time but if it needs to be done then i'll m View full profile
Tom Razaq Tom Razaq
Trainee Accountant
1 reviews

About Tom I handle the invoices for contractors work. My aim is to make sure that i get the correct amounts of money back for the work that have been done through our company for landlords View full profile

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