• Paul Ainsworth-Lord
    Paul Ainsworth-Lord
  • Deborah Ainsworth-Lord
    Deborah Ainsworth-Lord
  • Verity Holmes
    Verity Holmes
  • Connor Grunshaw
    Connor Grunshaw
  • Brian Moran
    Brian Moran
  • Harold Jones
    Harold Jones
  • Paula Mulligan
    Paula Mulligan
  • Angela Tierney
    Angela Tierney
  • Sally Billington
    Sally Billington
  • Fran Eccles
    Fran Eccles
  • Tom Razaq
    Tom Razaq
Ainsworth Lord Estates is a family run estate agents. Owners Paul and Deborah Ainsworth Lord live in Darwen as do all members of their long serving and experienced team.

We are proud to service the property needs of the people of Darwen, East Lancashire and beyond. Our aim is to make your property experience as stress free as possible.

With our exceptional local knowledge we can help you find your dream home, ideal buyer or trusted tenant. The range of property management, conveyancing, mo
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49 Market Street
Darwen
Lancashire
BB3 1PS
01254 760660

 
Oct 20,2017
Minithumbup
Deborah Ainsworth-Lord
By: 'Alex'
Oct 20,2017
2 people found
this helpful
Amazing service and gave me all her time and attention to help the sale run as smoothly as possible including calls in the evening keeping both myself and the buyer in the loop at all times...
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Was this helpful? Yes
Oct 20,2017
Minithumbup
Verity Holmes
Sally Billington
By: 'Mr woodruff'
Oct 20,2017
2 people found
this helpful
Have rented from these guys for the last 3 years, always been happy, and always been there and developed a good relationship. Long may it continue....
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Comment on agent fees
Excellent
Was this helpful? Yes
Oct 17,2017
Minithumbup
By: 'Kris.Bre'
Oct 17,2017
5 people found
this helpful
Always had positive experiences when dealing with ainsworth lord estates,, all staff are very friendly and professional and go out of there way to be as helpful as possible couldn't recommend them highly enough....
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Comment on agent fees
Agents fee's are what you'd expect to pay especially given the level of professionalism you receive
Was this helpful? Yes
Oct 17,2017
Minithumbup
Verity Holmes
By: 'Mark Townsend'
Oct 17,2017
5 people found
this helpful
Very clear and concise written and verbal communications. Polite and patient. Despite the challenges of protracted communication links between potential tenant, potential guarantor and agent the process has run smoothly....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 16,2017
Minithumbup
By: 'Lesa Rollo'
Oct 16,2017
6 people found
this helpful
I purchased my home through Ainsworth Lord Estates and feel they provided a very efficient professional service. The staff were always very friendly and happy to assist with any queries. Even though the seller lived in Australia, I always received a speedy response to queries, thanks to Angela's assistance. They kept me updated throughout the process. I would definitely recommend Ainsworth Lord Estates....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Connor Grunshaw
By: '3aaa'
Oct 12,2017
6 people found
this helpful
I visited Ainsworth Lord Estates a number of times, working as an assessor for Connor's apprenticeship, and found it to be a very welcoming workplace. Connor provided some excellent pieces of work and has displayed and developed some great IT and Digital Marketing skills during his time at ALE....
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Was this helpful? Yes
Oct 12,2017
Minithumbup
Paul Ainsworth-Lord
Connor Grunshaw
By: 'Precision Joinery'
Oct 12,2017
6 people found
this helpful
We have been working along side Ainsworth Lord Estates as main contractors for full and part re-furbishments on domestic properties for both re-sale and lettings for over almost 12 months now and within this time frame Paul and his team have been a pleasure to work for... Paul plays a very active role within his company and is very helpful through each stage of every contract.. If you are an investor looking for management on your property / investment then look no further than Ainsworth Lord E...
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Was this helpful? Yes
Oct 12,2017
Minithumbup
By: 'Jon macisaac'
Oct 12,2017
6 people found
this helpful
I found verity very helpful and she answered any questions I had. She also helped me fill in my form for the credit check which was a great help...
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Was this helpful? Yes
Oct 10,2017
Minithumbup
By: 'Shane'
Oct 10,2017
7 people found
this helpful
Amazing above and beyond. Could not do more to help me. Willing to help at short notice for an unusual request. would use again....
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Comment on agent fees
better than average
Was this helpful? Yes
Oct 09,2017
Minithumbup
Connor Grunshaw
By: 'Luise'
Oct 09,2017
8 people found
this helpful
Connor was extremely helpful and efficient in setting up Ainsworth Lord's AVM, providing suitable artwork and putting the system live....
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Was this helpful? Yes
Oct 09,2017
Minithumbup
Deborah Ainsworth-Lord
By: 'Shirley'
Oct 09,2017
9 people found
this helpful
Customer service outstanding I would like to say a big thank you to all the staff at Ainsworth and Lord especially Deborah who is amazing warm friendly person who helped me with the process of finding the best area / home that would suit myself and family. Extremely professional and friendly staff from start to finish. I would definitely recommend Ainsworth and Lord....
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Was this helpful? Yes
Oct 06,2017
Minithumbup
By: 'Julie Bolan'
Oct 06,2017
7 people found
this helpful
My father has a property he lets and ainsworth lord manage this for him. The whole process was made very straightforward . All explanations are done in laymans terms which vastly help understanding of the process and Deborah answered all his questions and allayed any fears that come with being a landlord for the first time . The staff are freindly helpful but still very professional. As a family we would not hesitate to use the firm again and highly recommend their services to others...
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Comment on agent fees
good
Was this helpful? Yes
Oct 06,2017
Minithumbup
By: 'Debbie B'
Oct 06,2017
7 people found
this helpful
I have been dealing with ALE for about 5 years firstly Deborah helped me successfully rent my house for 4 years in darwen under very strained circumstances ... it was so easy and then she sold it for me she is an amazing person and really could not have done it without her. Then more recently Anthony is now on his way to securing a over asking price deal on my home but also dealt with a very different and unconventional circumstances. This gives me closure on my old life and a new one for me...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 05,2017
Minithumbup
Verity Holmes
Deborah Ainsworth-Lord
By: 'Janet h'
Oct 05,2017
7 people found
this helpful
Debbie and Verity are both amazing and helpful. As part of a good team at Ainsworth Lord Estates they helped find the perfect hone for me to rent. 5* service and friendly atmosphere at the branch....
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Was this helpful? Yes
By: Paul Ainsworth-Lord
Oct 05, 2017
View all comments (1)
Hi Janet.. Thank you so much for taking the time to leave us a lovely review. Deborah and Verity are thrilled with our comments. We're all delighted you are happy with the service you have received from our team and we hope you will stay with us in the lovely house you have rented. Thanks again! ...
Oct 04,2017
Minithumbup
Paul Ainsworth-Lord
Fran Eccles
By: 'Brad roofer'
Oct 04,2017
7 people found
this helpful
Have used these guys for years always looked afffed my needs as a landlord. Helped me no end aith the selective licensing. Would definitely recommend....
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
By: Paul Ainsworth-Lord
Oct 05, 2017
View all comments (1)
Hi Brad... Thanks for taking the time to leave us a splendid review. We're so pleased your happy with the service you have received form us in the last 7 years we have been working for you. Helping with the Selective Licensing was no trouble at all.. we have taken care of this for over 200 landlords and I understand that no other agent has the expertise or knowledge to deal with this for their clients. Dealing with the council on this matter is not easy! Thanks again... ...
Oct 02,2017
Minithumbup
Verity Holmes
By: 'Sally'
Oct 02,2017
8 people found
this helpful
What at star verity found my tenant for a property I have on stopes brow she should be boss xxxxxx thank you...
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Was this helpful? Yes
Oct 01,2017
Minithumbup
Deborah Ainsworth-Lord
Paul Ainsworth-Lord
By: 'Sam Cooper Blues Bar Darwen'
Oct 01,2017
10 people found
this helpful
Purchased a fabulous building from these guys, drove a hard bargain, but managed to get the deal done! Been a pleasure doing business and certainly recommend these guys....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Deborah Ainsworth-Lord
By: 'Rick Wilson'
Oct 01,2017
10 people found
this helpful
I found this firm very reliable and very friendly and did everything I asked of them very highly recommend thank you...
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Comment on agent fees
Agency's fees were very reasonable
Was this helpful? Yes
Oct 01,2017
Minithumbup
Deborah Ainsworth-Lord
Paul Ainsworth-Lord
By: 'MartinR'
Oct 01,2017
10 people found
this helpful
ALE have been very supportive to our local junior football club Darwen Rangers and gave sponsored our new kit. In dealing with Paul and Debbie, I have found them really professional as well as knowledgable and they have also offered help and advice in raising further funds fir the club. All this and really nuce people too....
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Was this helpful? Yes
By: Paul Ainsworth-Lord
Oct 05, 2017
View all comments (1)
Hi Martin... Thanks for leaving us a nice review. We are always happy to support and sponsor local teams and other worthwhile causes. And it's nice to be publicly acknowledged for this! Keep up the good work and if you know of any other teams or good causes that add value to our community then tell them to get in touch, we'd be happy to consider them. Thanks again.. Paul Ainsworth Lord Estates ...
Oct 01,2017
Minithumbup
Deborah Ainsworth-Lord
Paul Ainsworth-Lord
By: 'Ahmed from Darwen'
Oct 01,2017
10 people found
this helpful
Lovely people, always a pleasure to deal with them. Seem to me to be very clued up and know the market exceptionally well. Would certainly recommend them!...
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Comment on agent fees
Good
Was this helpful? Yes
Oct 01,2017
Minithumbup
Verity Holmes
By: 'AMIN'
Oct 01,2017
10 people found
this helpful
Verity, provided a profesional and efficient service and have been very supportive during the process. She is highly recomended! Thanks...
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Comment on agent fees
A very kind and supportive agent
Was this helpful? Yes
Oct 01,2017
Minithumbup
Verity Holmes
Brian Moran
By: 'Adam'
Oct 01,2017
10 people found
this helpful
I wanted to take the time to give a review, just to say cheers again for looking after us this past 6 years or so. Great business, great people. Always very helpful and friendly. I Have no issues with recommending the ALE services. The contractors & maintenance have always done a good job. Thank you to Sally and Verity for chasing things up for us. Adam :-)...
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Comment on agent fees
Good/fair
Was this helpful? Yes
Oct 01,2017
Minithumbup
Deborah Ainsworth-Lord
By: 'Adam'
Oct 01,2017
10 people found
this helpful
The estate agency provided good communication and responded quickly to any queries and requests. House purchase moved quickly and smoothly....
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Comment on agent fees
N/a
Was this helpful? Yes
Oct 01,2017
Minithumbup
Verity Holmes
By: 'kylie'
Oct 01,2017
10 people found
this helpful
I have recently rented a house off Ainsworths Lord Estate and found Verity friendly and helpful. I would recommend this estate agents....
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Was this helpful? Yes
Oct 01,2017
Minithumbup
Deborah Ainsworth-Lord
Sally Billington
By: 'Alan at Howdens'
Oct 01,2017
11 people found
this helpful
Top people to work with rented property done to a very high standards would recomend them to all and to say the least Paul runs a great ship Ζ’Γ‚Β°β€šβ€šΓ…ΒΈβ€šβ€šΓ‹Ε“β€šβ€šΓ…Β½...
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Comment on agent fees
Very good
Was this helpful? Yes
By: Paul Ainsworth-Lord
Oct 05, 2017
View all comments (1)
Hi Alan.... Thanks for taking the time to leave us a pleasant review. I'm glad you notice that we like to see excellent standards with the refurbs and jobs we do. Can I thank yo for the excellent service you give us which too is very important in allowing us to meet tight deadlines and efficiencies for our clients. NIce to see you think I run a tight ship..... thanks Paul ...
Oct 01,2017
Minithumbdown
Verity Holmes
By: 'Ryan'
Oct 01,2017
10 people found
this helpful
Very helpful, answered all questions and got me moved in quickly as I required. Would definitely recommend them to anyone...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 30,2017
Minithumbup
Verity Holmes
By: 'Sally b'
Sep 30,2017
6 people found
this helpful
Wonderful professional service from verity rented my house on lynthorpe road from first viewing what a star thank you xx...
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Was this helpful? Yes
Sep 29,2017
Minithumbup
Paul Ainsworth-Lord
By: 'Annie Kay'
Sep 29,2017
10 people found
this helpful
Excellent service. Paul does not just do the job, he always thinks about the best way to ensure things run smoothly - which is not always easy in his line of work....
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Comment on agent fees
Fair
Was this helpful? Yes
Sep 29,2017
Minithumbup
Deborah Ainsworth-Lord
Fran Eccles
By: 'A satisfied customer'
Sep 29,2017
10 people found
this helpful
In 2012 Mrs Ainsworth Lord came to value our house for sale in Darwen. We had previously had a valuation and marketing from another estate agency which resulted in no viewings atall over 18 months. When Deborah came to view our property she already had clients in mind looking for our kind of family home. The property was marketed so well pictures where amazing and resulted in sale and completion in 6 months. I cannot thank them and especially Deborah enough for their professionalism marketing ...
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Comment on agent fees
The fees are not the cheapest but they are realistic considering their contining feedback on progress support and overall excellent professionalism
Was this helpful? Yes
Sep 29,2017
Minithumbup
Verity Holmes
By: 'Ruth'
Sep 29,2017
10 people found
this helpful
Had amazing assistance from Verity, she went out of her way to help me get the rental i wanted and contacted me back promptly to tell me what information was needed. Everything was arranged as quick as possible, looking forward to moving in. I would definitely recommend on using Ainsworth lord estate. Very friendly staff. A good indication of a company is how they handle problems and i had some issues getting all the information and Verity was great and helped me sorting everything i needed....
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Comment on agent fees
Verity deserves a promotion for her 100% amazing customer service skills and extremely helpful service.
Was this helpful? Yes
Areas covered
  • BB3
  • BB2
  • BB1
  • BB4
  • BB5
  • BL1
  • BL2

NAEA ARLA TPOS DPS Move With Us




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
21 3 41 3 39 1 9 0 9 0

Job vacancies

Please see a list of jobs available

Agent Fees

Our fees represent the best Value For Money around.... We Guarantee this!

Nobody can beat us on service or results!

We would be delighted to discuss our fees with you when we meet.

Alternatively, please get in touch so we can discuss this in full detail.
Last updated at 9:46 AM 18/07/2017 by allAgents

Complaints Procedure

Ainsworth Lord Estates - In-House Complaints Procedure:

1. Ainsworth Lord Estates Limited T/As Ainsworth Lord Estates is registered with The Property Ombudsman Redress Scheme (and became a member of this scheme many years before it was compulsory for agents).
We aim to provide the highest standard of service to all of our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Paul Ainsworth-Lord and/or Deborah Ainsworth-Lord and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write to us in the first instance at the address below:

Deborah Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by Paul Ainsworth-Lord at the address given below:

Paul Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

5. In the event that the final review as detailed above fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:46 AM 18/07/2017 by allAgents

Awards won by Ainsworth Lord Estates

Individual Branch Awards

Paul Ainsworth-Lord Paul Ainsworth-Lord
Lettings Director
33 reviews

About Paul I am the co founder and Lettings director of Ainsworth-Lord Estates, I am direct and in-tune, as I need to make sure everything is running as smooth as possible, I have been in the property industry f View full profile
Deborah Ainsworth-Lord Deborah Ainsworth-Lord
Sales Director
41 reviews

About Deborah I am the co founder, I am in charge of the sales along with the other girls, I am professional as I will help you find exactly what you want but im also approachable if there is any problems that need View full profile
Verity Holmes Verity Holmes
Lettings Negotiator
38 reviews

About Verity I am the lettings negotiator. My aim is to make sure landlords properties are let efficiently and with good quality tenants. I progress the application process from start to move in. View full profile
Connor Grunshaw Connor Grunshaw
Graphic Designer
4 reviews

About Connor I’m the graphic designer; I am keen to learn new things about marketing and design in this industry. I'm reliable to get the job done on time and to do my work to the best quality I can! View full profile
Brian Moran Brian Moran
Maintenance Supervisor
1 reviews

About Brian I'm the maintenance man, I keep track of all the jobs that are going out to our contractors and make sure they are done and they are on time, I am caring and kind but im also keen to make sure everyth View full profile
Harold Jones Harold Jones
Viewer
5 reviews

About Harold I’m one of the viewers at Ainsworth-Lord Estates, im hardworking and driven to show you the good aspects of the different house we have to offer, but if the one your looking at isn’t the right one View full profile
Paula Mulligan Paula Mulligan
Senior Accountant
1 reviews

About Paula I am the Accountant; with over 25 years’ experience I look after the bookkeeping and accounts and take pleasure in providing a friendly yet professional service. View full profile
Angela Tierney Angela Tierney
Lettings & Sales Negotiator (Part-Time)
1 reviews

About Angela I help out with lettings and sale calls part time, I am organised and considerate as I love helping the other girls to take as many calls as we can, I am determined to get as much done as I can while View full profile
Sally Billington Sally Billington
Senior Portfolio Manager
6 reviews

About Sally I am the Lettings Administrator; I take care of deposits and ensure that they are deposited into the correct scheme. I also make sure that maintenance work is complete to the right standard. View full profile
Fran Eccles Fran Eccles
Office Administrator
3 reviews

About Fran I help out with the admin work part time, im willing to get as much done as I can as this is a extremely busy role, some jobs in this role can take a lot of time but if it needs to be done then i'll m View full profile
Tom Razaq Tom Razaq
Trainee Accountant
1 reviews

About Tom I handle the invoices for contractors work. My aim is to make sure that i get the correct amounts of money back for the work that have been done through our company for landlords View full profile

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