• Paul Ainsworth-Lord
    Paul Ainsworth-Lord
  • Deborah Ainsworth-Lord
    Deborah Ainsworth-Lord
  • Verity Holmes
    Verity Holmes
  • Connor Grunshaw
    Connor Grunshaw
  • Brian Moran
    Brian Moran
  • Harold Jones
    Harold Jones
  • Paula Mulligan
    Paula Mulligan
  • Angela Tierney
    Angela Tierney
  • Sally Billington
    Sally Billington
  • Fran Eccles
    Fran Eccles
  • Anthony Ainsworth-Lord
    Anthony Ainsworth-Lord
  • Tom Razaq
    Tom Razaq
Ainsworth Lord Estates is a family run estate agents. Owners Paul and Deborah Ainsworth Lord live in Darwen as do all members of their long serving and experienced team.

We are proud to service the property needs of the people of Darwen, East Lancashire and beyond. Our aim is to make your property experience as stress free as possible.

With our exceptional local knowledge we can help you find your dream home, ideal buyer or trusted tenant. The range of property management, conveyancing, mo
Read full description...

49 Market Street
Darwen
Lancashire
BB3 1PS
01254 760660

 
Sep 18,2017
Minithumbup
Paul Ainsworth-Lord
Angela Tierney
By: 'A browne'
Sep 18,2017
0 people found
this helpful
Paul is allways willing to help and advise on matters arising ,and Angela has allways been pleasant and helpful when dealing with all matters...
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Comment on agent fees
N/a
Was this helpful? Yes
By: Paul Ainsworth-Lord
Sep 19, 2017
View all comments (1)
Thanks Andy for taking the time to leave a review, it means a lot to us. I'm delighted you are happy with the service you have received from myself and Angela. We hope to give you great service for many years to come. Thanks again. ...
Sep 16,2017
Minithumbup
Paul Ainsworth-Lord
Sally Billington
By: 'Mel'
Sep 16,2017
2 people found
this helpful
The team found be a tenant very quickly ans Sally has always been very prompt with all necessary communication from the tenant to myself. Happy with the service, thank you. As a fairly Newby landlord and investor, Paul has been a great help with advice on several occasions. I am very grateful for the time and guidance he has given me. Many thanks....
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Comment on agent fees
Average
Was this helpful? Yes
By: Paul Ainsworth-Lord
Sep 19, 2017
View all comments (1)
Hi Melanie Thanks for taking the time to leave us a review, it is much appreciated. I'm delighted you are happy with the service you have received and I'm always available to offer advice and assistance to you whenever you need it. Thanks again. Paul ...
Sep 07,2017
Minithumbup
Deborah Ainsworth-Lord
Paul Ainsworth-Lord
By: 'Debs'
Sep 07,2017
2 people found
this helpful
The company is the best in Darwen. All the appointments are on time, Deborah is so efficient and always keeps customers informed when needed. She is very professional and very helpful if you are in doubt or concerned about properties or market value. Paul is very helpful if there are any queries about payments and statements and he is always more than happy to assist of needed. All payments are made on time and in an efficient way....
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Comment on agent fees
Fees are good and competitive.
Was this helpful? Yes
By: Paul Ainsworth-Lord
Sep 19, 2017
View all comments (1)
Hi Deborah... Thanks for taking the time to leave us a review, it is much appreciated. We are delighted you are happy with the service you have received from us, and we look forward to delivering the same service levels for many years to come. Thanks again. Paul & Deborah ...
Sep 04,2017
Minithumbup
Verity Holmes
By: 'Georgia'
Sep 04,2017
2 people found
this helpful
Verity has made our moving experience so much more simple and quicker, she's been so patient and we're extremely happy with the service she has provided!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Paul Ainsworth-Lord
Sep 19, 2017
View all comments (1)
Hi Georgia Thanks for taking the time to leave us a review, it is much appreciated. We are delighted you are happy with the service you have received from me and our agency. I'm so pleased that we made your moving experience as easy as possible. We look forward to delivering the same service levels for many years to come. Thanks again. Verity ...
Sep 01,2017
Minithumbup
Anthony Ainsworth-Lord
By: 'Malcolm Dane'
Sep 01,2017
2 people found
this helpful
I placed my house for sale with this agent at the beginning of July - right at the start of the main holidays when sales are traditionally quiet. Over the next eight weeks they arranged fifteen viewings the last one of which resulted in a sale at the asking price. So these are efficient agents but above that they are a friendly group who will always find time to chat....
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Comment on agent fees
Happy with the fees charged.
Was this helpful? Yes
By: Paul Ainsworth-Lord
Sep 19, 2017
View all comments (1)
Hi Malcolm Hi Deborah... Thanks for taking the time to leave us a review, it is much appreciated. We're delighted you are happy with how we handled the sale of your property.... we always like to give our full support to our clients during what can be a very stressful process. Thanks again for the nice feedback. ...
Aug 31,2017
Minithumbup
Verity Holmes
By: 'Jake'
Aug 31,2017
2 people found
this helpful
I have just rented a property through ainsworth lord estates and dealt with verity, she was very friendly and helpful and answered any questions I had since it's our first home. Very pleased with the service and would recommend to anyone...
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Comment on agent fees
In line with other agents
Was this helpful? Yes
Aug 31,2017
Minithumbup
Anthony Ainsworth-Lord
By: 'JayH'
Aug 31,2017
2 people found
this helpful
Really nice, friendly guy, knows the market, knows how to sell houses. Came round and gave us a really friendly valuation and presented me with the options we had available to sell our home. We put it on the market with ALE and within a matter of weeks the house was sold. Anthony supported and helped us through the whole process including the after sale. Thank you Anthony...
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Comment on agent fees
excellent
Was this helpful? Yes
By: Paul Ainsworth-Lord
Sep 19, 2017
View all comments (1)
Hi Jay Thanks for taking the time to leave us a review, it is much appreciated. I'm so pleased you find us so friendly and good for results! and happy with the support we gave you during what can be a very stressful time.. We wish you well for the future and hope we can be of service again sometime in the future. Many thanks again! ...
Aug 30,2017
Minithumbup
Tom Razaq
By: 'Rick'
Aug 30,2017
2 people found
this helpful
Tom is the son of someone I work with and so the company was recommended to us. He helped us book an appraisal and made sure communication was frequent between us and Ainsworth-Lord so there was no misunderstandings. The whole team were friendly and reliable and made the process really easy....
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Was this helpful? Yes
Aug 30,2017
Minithumbup
Verity Holmes
Paul Ainsworth-Lord
By: 'Adam'
Aug 30,2017
2 people found
this helpful
Excellent service, I used them to find my lockup / unit. Staff service was excellent, very knowledgable of the area and great communication getting back to me. Would 100% use again....
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Was this helpful? Yes
Aug 29,2017
Minithumbup
Paul Ainsworth-Lord
Deborah Ainsworth-Lord
By: 'Goodwin'
Aug 29,2017
2 people found
this helpful
We have been a landlord with Ainsworth Lord for 4 years, they have during that time rescued our portfolio from a poor state due to other agents in the town. Paul has look after the properties as though they were his own, bringing the houses up to the standard Ainsworth Lord require and have placed good quality tenants in those properties. We find all the staff very helpful, Sally, Verity and the others are polite and business like. We are very happy with them as our agents and hope this associat...
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Comment on agent fees
Fees in line with national average.
Was this helpful? Yes
Aug 29,2017
Minithumbup
Paul Ainsworth-Lord
Verity Holmes
By: 'Debbie'
Aug 29,2017
2 people found
this helpful
I have used this agent for years. They are always promt to assist, to communicate, resolve issues and always do so with a kind and personal touch. The Manager Paul is commendable. He has a very calm and thorough approach....
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Aug 28,2017
Minithumbup
Deborah Ainsworth-Lord
Paul Ainsworth-Lord
By: 'Kearney'
Aug 28,2017
2 people found
this helpful
We have 5 children which is difficult to find reasonable housing to rent. My wife was diagnosed with m.e. cfs and fibromyalgia a few years back, we both had successful jobs but life just changed simple! Deborah, Paul and all their staff didn't make us feel like unemployed losers, they listened and took our situation into consideration. We would never use anyone else now as life is hard enough but they didn't make us feel like we didn't matter....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 25,2017
Minithumbup
Paul Ainsworth-Lord
By: 'Jodie pickard'
Aug 25,2017
2 people found
this helpful
I have on numourus occasions been delt with by Paul and I have never once had any reason to be unhappy with his service. I'm currently serving in the MOD so I do not get to see my property as much as i would like to and by having Paul look after it for us I'm content that everything is up to date and the tenant is as satisfied as I am. I have no doubt I will be using Paul as an agent for more years to come. Thank you for your service....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 24,2017
Minithumbup
Deborah Ainsworth-Lord
Deborah Ainsworth-Lord
By: 'New Investor in Darwen'
Aug 24,2017
2 people found
this helpful
Paul has guided us through the whole process of investing in property. We had been planning to invest in property for several years but struggles to find someone we could trust and work with. He is very well informed and Deborah found us a great investment property at a great price. They helped us with contractors and getting refurbishment works underway. Managing the whole process for us pulling on their contacts and experience. Have made our exciting venture a pleasure and we look forward to ...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 17,2017
Minithumbup
Anthony Ainsworth-Lord
By: 'Keith'
Aug 17,2017
3 people found
this helpful
Professionally dealt with the sale of our home. Would recommend! Sale fell through and then got back on track a month later....
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Comment on agent fees
never as cheap as we want them but same said about everything really Γ°ΕΈΛœβ‚¬
Was this helpful? Yes
Aug 14,2017
Minithumbup
Deborah Ainsworth-Lord
Verity Holmes
By: 'Barnabas'
Aug 14,2017
3 people found
this helpful
Very accommodating and kept us up to date all the way through! We're very pleased we got our asking price too....
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Comment on agent fees
Good. Competitive fees.
Was this helpful? Yes
By: Paul Ainsworth-Lord
Aug 15, 2017
View all comments (1)
Hi Barny & Bonny... Thank yo so much for taking the time to leave us a review. Your comments are really appreciated. I'm so pleased that Deborah and her sales team did a great job for you both and more importantly got you a great price for your house. (I have to say it was a great price too!) Also, thanks for working with us in allowing us to show prospective tenant around before completion, our new landlord was overjoyed when we told him we had a tenant lined up to move inthe day after you ...
Aug 13,2017
Minithumbup
Paul Ainsworth-Lord
Fran Eccles
By: 'Darwen Granny'
Aug 13,2017
4 people found
this helpful
I sold my house with AinsworthLord Estates and then rented a nice little bungalow from them in Lower Darwen. I was completely happy with the service I received on both occasions. They dealt swiftly with my jobs that needed to be done. Would happily use and recommend....
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Comment on agent fees
Excellent
Was this helpful? Yes
By: Paul Ainsworth-Lord
Aug 15, 2017
View all comments (1)
Hi Darwen Granny... Thanks for taking the time to write us a review. We really do appreciate the feedback. I am so pleased you are happy with the service you received from both our sales and lettings depts.. as a vendor and as a tenant. Fran is delighted with your comments and no doubt will be speaking to you soon. Thanks again! ...
Aug 13,2017
Minithumbup
Paul Ainsworth-Lord
By: 'Gillian'
Aug 13,2017
4 people found
this helpful
A very positive company. Efficient and helpful staff nothing too much trouble. Always get back to you if asked.good local independant company....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 12,2017
Minithumbup
Deborah Ainsworth-Lord
Deborah Ainsworth-Lord
By: 'Paula n Pete'
Aug 12,2017
5 people found
this helpful
Deborah was hands on every step of the way from valuation to completion!!! Any problem was handled swiftly and effectively! To ensure the sale was finalised within the given time! Deborah is knowledgeable and very professional. If I contacted the office and Deborah was unavailable she would ensure my call would be returned within a timely manor. I would not hesitate to use or recommend Deborah and Ainsworth-Lord to anyone buying or selling a house...
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Aug 12,2017
Minithumbup
Harold Jones
Anthony Ainsworth-Lord
By: 'Liam'
Aug 12,2017
4 people found
this helpful
Recently bought a property though Ainsworth Lord Estates. Harold showed me around the property and was very polite and well mannered and gave me confidence to make a offer, I like genuine sales hard to come by. Anthony has provided me with up to date information on the sale and I haven't had to chase anyone for the purchase. I would recommend anybody to use Ainsworth Lord Estates excellent ethos....
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Comment on agent fees
n/a
Was this helpful? Yes
Aug 12,2017
Minithumbup
Paul Ainsworth-Lord
By: 'SNE'
Aug 12,2017
4 people found
this helpful
Nice people to deal with. Paul's help and advice to me as a newcomer to the Buy to Let market was invaluable....
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Comment on agent fees
Good value considering the service I receive.
Was this helpful? Yes
By: Paul Ainsworth-Lord
Aug 15, 2017
View all comments (1)
HI Steve... Thank you for taking the time to leave us a review, we really do appreciate it and it's always nice to receive good feedback. I am pleased yo have found our services of value and the advice you have been given useful. I make it a priority to make sure myself and all our staff are fully up to date with current legislation, trends and demands when it comes to the buy-to-let market as a whole and in particular in Darwen etc.. I look forward to helping you grown your portfolio and ...
Aug 12,2017
Minithumbup
Deborah Ainsworth-Lord
By: 'Mrs J Matthews'
Aug 12,2017
4 people found
this helpful
Debra and her team are the most amazing helpful caring people you will ever meet . They will bend over backwards 24/7 cater for all your needs emotional and other wise . Debs helped me sell my home so I could move away to the Cumbria and start a new life where I'm the happiest I've been and just got married . Without Debs and her team that wouldn't have happened . Thank u so much you really are the best estate agents that ever excised xx...
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Was this helpful? Yes
Aug 12,2017
Minithumbup
Paul Ainsworth-Lord
Sally Billington
By: 'John'
Aug 12,2017
5 people found
this helpful
Since i started renting with Ainsworths lord estates i have never had a problem with them. From viewing the house to the paperwork and moving in was all done with ease. Any issues I have with the house it's self are sorted out in a reasonable time and always friendly and helpful tradesman. If i needed to rent, buy or sell again I wouldnt think twice about using them good service all round...
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Comment on agent fees
The fees are probably on the same line as any other estate agents
Was this helpful? Yes
Aug 12,2017
Minithumbup
By: 'Imtiaz'
Aug 12,2017
4 people found
this helpful
I have been with ALE for a number of years, from the very first contact I have been impressed. They know their stuff and know the business, market and patch they work in. I wouldn't want to deal with anyone else a trust, respect, integrity and service are values they pride themselves on....
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Comment on agent fees
Goid
Was this helpful? Yes
Aug 11,2017
Minithumbup
Anthony Ainsworth-Lord
By: 'Richard lumm'
Aug 11,2017
4 people found
this helpful
I came up from London to darwen to invest in property, We went around the other agents and we felt like just another number until we Anthony at Ainsworth lord he was so helpful and told us great information on where to buy in good areas with the best rent, He is a great asset to the company and we by will buy from him again thanks Anthony Richard from watford...
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Was this helpful? Yes
Aug 11,2017
Minithumbup
Anthony Ainsworth-Lord
Deborah Ainsworth-Lord
By: 'Jasper'
Aug 11,2017
4 people found
this helpful
Anthony at ainsworth estates dealt with the smooth sale of my property. He was polite and well mannered and always kept me informed in the process of my the sale, which shown how very professional he was at his job... very pleased costumer, highly recommended...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 11,2017
Minithumbup
Verity Holmes
By: 'Paulosh'
Aug 11,2017
4 people found
this helpful
From start to finish the service and help from all I spoke to was excellent. Any question (and there were many!) was dealt with professionally and patiently. Nothing seemed to phase the staff. Over all I would definitely recommend Ainsworth Lord Estates as a 5 star business...
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Comment on agent fees
Having done a few comparisons of other local businesses, I think that the fees were very competitive and completely transparent.
Was this helpful? Yes
Aug 11,2017
Minithumbup
Deborah Ainsworth-Lord
Deborah Ainsworth-Lord
By: 'Melanie w'
Aug 11,2017
4 people found
this helpful
I had problems selling my house 2 agents 12 months. Came home 1 day to strangers looking round my house. Enough was enough. I contacted Deborah and she was fantastic. Talked me through every step. Always kept me informed. My house was sold within 3 months for more than the asking price. 100% service. Great service. I now rent of aninsworth lord estates. And the service is better than ever. Nothing is to much trouble. Thank you Ainsworth lord estates. You helped me when needed and now I love my h...
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Comment on agent fees
Fair
Was this helpful? Yes
Aug 11,2017
Minithumbup
Paul Ainsworth-Lord
Deborah Ainsworth-Lord
By: 'Darwen landlord'
Aug 11,2017
4 people found
this helpful
Fulfilled my needs and more. Very helpful from start to end. Would use again without any doubt. Caring helpful attitudes....
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Comment on agent fees
Perfect for my requirements
Was this helpful? Yes
Aug 11,2017
Minithumbup
Deborah Ainsworth-Lord
Verity Holmes
By: 'Dawn'
Aug 11,2017
4 people found
this helpful
We had the most amazing pictures taken by ainsworth lord estates which resulted in our home being sold within 4 days of going on the market . Deborah was great and her advice and knowledge of the market gave us confidence within the selling process . Great success story ....
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Comment on agent fees
Good
Was this helpful? Yes
Areas covered
  • BB3
  • BB2
  • BB1
  • BB4
  • BB5
  • BL1
  • BL2

NAEA ARLA TPOS DPS Move With Us




Review statistics

From Landlords From Tenants From Vendors From Buyers Other
13 3 24 2 28 1 3 0 2 0

Job vacancies

Please see a list of jobs available

Agent Fees

Please enquire directly to discuss our fees.

Our fees are extremely competitive, and more importantly give the best value for money available.

Please get in touch so we can discuss this in full detail.
Last updated at 9:46 AM 18/07/2017 by allAgents

Complaints Procedure

Ainsworth Lord Estates - In-House Complaints Procedure:

1. Ainsworth Lord Estates Limited T/As Ainsworth Lord Estates is registered with The Property Ombudsman Redress Scheme (and became a member of this scheme many years before it was compulsory for agents).
We aim to provide the highest standard of service to all of our customers. To ensure that your interests are safeguarded, a complaints procedure has been introduced. This provides for the matter to be dealt with internally by Paul Ainsworth-Lord and/or Deborah Ainsworth-Lord and in the event that we are not able to deal with the issue to our mutual satisfaction, by reference to The Property Ombudsman.

2. If you believe you have a complaint, please write to us in the first instance at the address below:

Deborah Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

3. Your complaint will be acknowledged within 24 hours but no longer than 3 working days, investigated thoroughly in accordance with established in-house procedures and a formal reply will be sent to you within 15 working days of receipt of your complaint.

4. If you are not satisfied with the outcome of our initial investigation, you are provided with a further opportunity to have the complaint reviewed by Paul Ainsworth-Lord at the address given below:

Paul Ainsworth-Lord
Ainsworth Lord Estates
49 Market Street
Darwen
Lancashire BB3 1PS

5. In the event that the final review as detailed above fails to satisfy your complaint, then you are at liberty to have the matter referred to The Property Ombudsman. We will submit our file to the Ombudsman on request. You are also entitled to have your complaint referred to the Ombudsman should we fail to deal with matters promptly or do not comply with our in-house complaints procedure within 8 weeks from the date we receive your written notification.
Last updated at 9:46 AM 18/07/2017 by allAgents

Awards won by Ainsworth Lord Estates

Individual Branch Awards

Paul Ainsworth-Lord Paul Ainsworth-Lord
Lettings Director
22 reviews

About Paul I am the co founder and Lettings director of Ainsworth-Lord Estates, I am direct and in-tune, as I need to make sure everything is running as smooth as possible, I have been in the property industry f View full profile
Deborah Ainsworth-Lord Deborah Ainsworth-Lord
Sales Director
21 reviews

About Deborah I am the co founder, I am in charge of the sales along with the other girls, I am professional as I will help you find exactly what you want but im also approachable if there is any problems that need View full profile
Verity Holmes Verity Holmes
Lettings Negotiator
26 reviews

About Verity I am the lettings negotiator. My aim is to make sure landlords properties are let efficiently and with good quality tenants. I progress the application process from start to move in. View full profile
Connor Grunshaw Connor Grunshaw
Graphic Designer
1 reviews

About Connor I’m the graphic designer; I am keen to learn new things about marketing and design in this industry. I'm reliable to get the job done on time and to do my work to the best quality I can! View full profile
Brian Moran Brian Moran
Maintenance Department
0 reviews

About Brian I'm the maintenance man, I keep track of all the jobs that are going out to our contractors and make sure they are done and they are on time, I am caring and kind but im also keen to make sure everyth View full profile
Harold Jones Harold Jones
Viewer
4 reviews

About Harold I’m one of the viewers at Ainsworth-Lord Estates, im hardworking and driven to show you the good aspects of the different house we have to offer, but if the one your looking at isn’t the right one View full profile
Paula Mulligan Paula Mulligan
Accountant
0 reviews

About Paula I am the Accountant; with over 25 years’ experience I look after the bookkeeping and accounts and take pleasure in providing a friendly yet professional service. View full profile
Angela Tierney Angela Tierney
Lettings & Sales (Part-Time)
1 reviews

About Angela I help out with lettings and sale calls part time, I am organised and considerate as I love helping the other girls to take as many calls as we can, I am determined to get as much done as I can while View full profile
Sally Billington Sally Billington
Admin Manager
4 reviews

About Sally I am the Lettings Administrator; I take care of deposits and ensure that they are deposited into the correct scheme. I also make sure that maintenance work is complete to the right standard. View full profile
Fran Eccles Fran Eccles
Admin
1 reviews

About Fran I help out with the admin work part time, im willing to get as much done as I can as this is a extremely busy role, some jobs in this role can take a lot of time but if it needs to be done then i'll m View full profile
Anthony Ainsworth-Lord Anthony Ainsworth-Lord
Valuer
10 reviews

About Anthony I am the Valuer, I enjoy meeting new clients, I live locally and have a good knowledge of the surrounding areas. I will come round and inspect the property and give you the correct price for the prope View full profile
Tom Razaq Tom Razaq
Agency Trainee
1 reviews

About Tom I handle the invoices for contractors work. My aim is to make sure that i get the correct amounts of money back for the work that have been done through our company for landlords View full profile

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