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Aidan J Reed



Properties for Sale
Properties to Rent

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Performance Statistics
- Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 100% 31% £300 £0

Review statistics
From Landlords From Tenants From Vendors From Buyers Other
21 3 9 22 18 2 9 0 4 3

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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice

Members of

“Horrible experience. Landlord does not pay the energy bill, it ......”

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Nov 01,2016
Minithumbdown
By: 'John'
Nov 01,2016
0 people found
this helpful
Horrible experience. Landlord does not pay the energy bill, it falls on my name . I've contacted the agency for the past 6 months, however nothing has been done. (Constantly getting calls and mails from SPARK). No communication at all. Decent house, terrible agency + landlord . I would ...
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“AVOID AT ALL COSTS! If you want a lettings agency ......”

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Jul 25,2016
Minithumbdown
By: 'AJR victim #9812'
Jul 25,2016
0 people found
this helpful
AVOID AT ALL COSTS! If you want a lettings agency which is unorganised, avoids communication, demands last minute surprise documentation, lies to its customers (in writing), breaches it's own tenancy contract and BREAKS THE LAW, then AJR / The Student Lettings Company is the way to ...
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What agent could do to change your mind?
So bad, they didn't even charge us any agency fee. We were entirely un-referenced, potentially putting the landlord at risk.
Attached Filesnbsp;
Comment on agent fees
So bad, they didn't even charge us any agency fee. We were entirely un-referenced, potentially putting the landlord at risk.
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“Very poor agents. As university students finding and then renting ......”

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Jan 21,2016
Minithumbdown
By: 'Maisie'
Jan 21,2016
1 people found
this helpful
Very poor agents. As university students finding and then renting a house is a completely new concept, we had hoped that AJR would help us at least a little bit. But apart from being very keen to get our original deposit money we heard barely ...
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“THIS IS BOLLOCKS MARK, had loads of problems that were ......”

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Sep 17,2015
Minithumbdown
By: 'Jeremy'
Sep 17,2015
2 people found
this helpful
THIS IS BOLLOCKS MARK, had loads of problems that were not sorted out. Poor service all round and mainly unhelpful staff...
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What agent could do to change your mind?
Was rubbish all year
Attached Filesnbsp;
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“Extremely unprofessional from start to finish. Threatened court action in ......”

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Sep 11,2015
Minithumbdown
By: 'Lucie'
Sep 11,2015
3 people found
this helpful
Extremely unprofessional from start to finish. Threatened court action in my name due to AJR failing to pay our all-inclusive bills, affecting my personal credit rating. Countless faults within the property that were not fixed, an example being that I didn't have any source of ...
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What agent could do to change your mind?
Read above!
Attached Filesnbsp;
Comment on agent fees
Fees were average for the Loughborough area.
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“We took on this house from friends who lived in ......”

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Sep 10,2015
Minithumbdown
By: 'Lucy'
Sep 10,2015
3 people found
this helpful
We took on this house from friends who lived in it before us and for some reason Aidan J Reed took this as a chance to not fulfil part of their contract. The contract clearly states that the house to be cleared off rubbish before ...
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What agent could do to change your mind?
Actually done their jobs and helped those who lived in their houses. The only person worthwhile was the manager Ian but the rest I don't even know what they do, every time I ever rang no one answered and yet every time I went in, all four seats were occupied so what they do on a day to day basis is anyone's guess really Jade answered my emails with 'thanks for letting us know, we'll sort it out' but never did
Attached Filesnbsp;
Comment on agent fees
The house was not worth the money, clearly it had been valued at that 4/5 years ago but without anyone up keeping or taking regular inventory of the state of the house it didn't drop to what it really was worth
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“You couldn't get a worse estate agent if you tried. ......”

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Sep 08,2015
Minithumbdown
By: 'Loughborough Student'
Sep 08,2015
3 people found
this helpful
You couldn't get a worse estate agent if you tried. They aren't fit to run a stall at a car boot sale let alone an estate agents. NO ONE I know that has rented a house with AJR has had a good experience. From unjustly ...
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“Awful, incompetent and unprofessional company. Staff are useless and lazy. ......”

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Sep 08,2015
Minithumbdown
By: 'Lufbra Student'
Sep 08,2015
3 people found
this helpful
Awful, incompetent and unprofessional company. Staff are useless and lazy. Avoid at all costs- use the likes of EcoCare or Andrew Chell....
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“They are a joke of a company, failed to pay ......”

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Sep 06,2015
Minithumbdown
By: 'lboro student'
Sep 06,2015
3 people found
this helpful
They are a joke of a company, failed to pay our bills on an inclusive rent causing debt collectors to arrive. Failed to protect our deposits like we were promised. Left us with out a boilers for two weeks. Dont know any of my friends ...
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“We stayed in this flat as students and it had ......”

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Aug 27,2015
Minithumbdown
By: 'Timothy'
Aug 27,2015
2 people found
this helpful
We stayed in this flat as students and it had many problems. This on its one didn't bother us too much, but the fact that AJR will just continually ignore you until you stop chasing things up is infuriating. We lived with a leaking shower ...
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“AJR Student Lets insist that they are positioned in the ......”

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Aug 10,2015
Minithumbdown
By: 'Dan Holmes'
Aug 10,2015
6 people found
this helpful
AJR Student Lets insist that they are positioned in the market as ‘Loughborough's premier student lettings agency', but from my experiences as a tenant I am led to believe that this is far from the truth. Quite simply, I had a terrible experience letting a ...
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“We arranged a viewing for a house we really liked (......”

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May 25,2015
Minithumbdown
By: 'anonymous'
May 25,2015
4 people found
this helpful
We arranged a viewing for a house we really liked (to rent) and informed the agent we were travelling from London to view it. 45 minutes before we arrived in Loughborough, the agent called us to cancel the viewing. A message was left with no apology, ...
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By: Steph
May 26, 2015
View all comments (1)
Good morning. Apologies that you did not receive the customer service you should have. Please could you let me know whether it was student property or a professional property, or simply the address, and I can look into addressing this as a training need within the company. Thank you in advance. ...

“Viewed several properties put in an offer and told they ......”

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Mar 16,2015
Minithumbdown
By: 'Claudia'
Mar 16,2015
5 people found
this helpful
Viewed several properties put in an offer and told they would inform me after talking to the landlord . Never heard back very unprofessional , am now renting through Haart would never use AjReed and would advise others not to . A bit of common courtesy goes along ...
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By: Steph
Mar 18, 2015
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Dear Claudia. I am very sorry that you did not have a good experience with us. We do strive to provide the very best customer service at all times, and are very apologetic that you did not feel that this was the case. Steph Dunkley, Lettings Manager. ...

“Promised a property told to bring in admin fee then ......”

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Mar 02,2015
Minithumbdown
By: 'Sandra James'
Mar 02,2015
7 people found
this helpful
Promised a property told to bring in admin fee then told sorry we are taking more viewings now . Made me feel I wasn't good enough for their properties didn't just do this once did it three times . Would advise NEVER to go with them...
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What agent could do to change your mind?
Been more professional not tell you one thing then do another . I've always rented but would never use again and have heard this happen to a few people through AJReed
Attached Filesnbsp;
Was this helpful? Yes
By: Steph
Mar 18, 2015
View all comments (1)
Dear Sandra. I am sorry that you do not feel that your experience with us was positive. We do strive to provide the very best customer service at all times, but will take your comments on board. Steph Dunkley, Lettings Manager. ...

“Buying a house can be very stressful. However the staff ......”

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Jan 26,2015
Minithumbup
By: 'Tara Keatinge'
Jan 26,2015
0 people found
this helpful
Buying a house can be very stressful. However the staff at Aiden J reed went above and beyond to keep me informed thoughtout the entire process from having the offer accepted to picking up the keys. Everything went increadibly smoothly and i was reasured at ...
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“During a long drawn out Sale, Nick stuck to his ......”

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Jan 23,2015
Minithumbup
By: 'Nick Hall'
Jan 23,2015
0 people found
this helpful
During a long drawn out Sale, Nick stuck to his task, responding efficiently to our questions, queries, concerns and managed it through to an ultimately satisfactory sale....
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“The agent offered good advice throughout the selling process, was ......”

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Dec 16,2014
Minithumbup
By: 'Tim Seymour'
Dec 16,2014
0 people found
this helpful
The agent offered good advice throughout the selling process, was able to respond quickly to any questions we had and customer service remained good from sold STC to completion. Would highly recommend....
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“We have just purchased a property through Aidan J Reed. ......”

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Aug 21,2014
Minithumbup
By: 'Sue'
Aug 21,2014
0 people found
this helpful
We have just purchased a property through Aidan J Reed. We are very impressed by the professional, friendly and efficient service they provided throughout the process. In particular we are very grateful to Nick Parker - great negotiator, Nick Hall - excellent communicator, and Richard ...
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“We would strongly recommend Aidan J Reed to everyone who ......”

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Aug 10,2014
Minithumbup
By: 'Immanuel'
Aug 10,2014
0 people found
this helpful
We would strongly recommend Aidan J Reed to everyone who wants to sell a property for their excellent and professional service. We were fully supported and informed of every step of the sales process by their professional sales team. We would like to thank everyone ...
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“He was great! Kept me informed of what was happening ......”

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Aug 04,2014
Minithumbup
By: 'Joe Jordan'
Aug 04,2014
0 people found
this helpful
He was great! Kept me informed of what was happening at all times. Helped me out in difficult situations also....
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“Nick Hall in one word "superb" throughout a very stressful ......”

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Jul 30,2014
Minithumbup
By: 'Alison driver'
Jul 30,2014
0 people found
this helpful
Nick Hall in one word "superb" throughout a very stressful and difficult sale/purchase Nick took the lead to ensure that everything was completed on time. He went the extra mile doing things that our useless solicitor should if been doing. He was calm and ...
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“Absolutely awful service by the estate agents. The house was ......”

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Jan 27,2014
Minithumbdown
By: 'Absolutely Awful'
Jan 27,2014
5 people found
this helpful
Absolutely awful service by the estate agents. The house was filthy when we moved in and no recompense was made for that, even though they had paid £200 for a company to come and clean which they obviously hadn't done. Broken fences and walls and several ...
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“A prospective buyer viewed the property and was disappointed that ......”

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Dec 13,2013
Minithumbdown
By: 'Disappointed'
Dec 13,2013
2 people found
this helpful
A prospective buyer viewed the property and was disappointed that they had to call the agents 3 times to arrange a viewing, they also described the manner of the agent as rude. Another prospective buyer arrived at 6.10 pm for a 6pm viewing to be conducted by ...
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“Following the sale of our property and a not so ......”

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Dec 13,2013
Minithumbup
By: 'Stew Pennykid'
Dec 13,2013
0 people found
this helpful
Following the sale of our property and a not so favourable experience with a different Estate Agent Nick restored our faith in the industry and helped us acheive a positive result in testing circumstances. Nick and the team kept me informed throughout our purchase and ...
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“Right from the start they were very positive about the ......”

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Sep 18,2013
Minithumbup
By: 'Wren'
Sep 18,2013
0 people found
this helpful
Right from the start they were very positive about the saleability of the house and their ability to get a buyer quickly. The photos were fantastic. It sold within a week at the asking price. The real value was when the chain of 5 developed problems ...
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“We have received a first class service from this professional ......”

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May 24,2013
Minithumbup
By: 'Leonard'
May 24,2013
0 people found
this helpful
We have received a first class service from this professional agent once again. Thanks to all the at Aidan J Reed Lettings....
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“Excellent, very helpful. No fuss or hard sales pitch and ......”

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Apr 09,2013
Minithumbup
By: '123jsg'
Apr 09,2013
0 people found
this helpful
Excellent, very helpful. No fuss or hard sales pitch and excellent. Valued the property at 20k more than the other company I had a quote from and I received only 1k off the asking price - so obviously far more knowledgable than harts. Follow up ...
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“A long and complicated sale was made easy by the ......”

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Mar 29,2013
Minithumbup
By: 'CB'
Mar 29,2013
0 people found
this helpful
A long and complicated sale was made easy by the staff which meant low stress for me and my family. They had to manage tenants, buyers, seller and buyers landlord. I would use them again and recommend them to a friend....
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“Excellent service was provided by Aidan J Reed - just ......”

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Mar 26,2013
Minithumbup
By: 'Mrs E Sparham'
Mar 26,2013
0 people found
this helpful
Excellent service was provided by Aidan J Reed - just the right balance between professional and individual service. We sold our house within 2 weeks of it going onto the market and we got the asking price also! Special thanks to Nick Hall and Richard Harrison ...
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“Just the right balance of professional and individual service offered. ......”

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Mar 25,2013
Minithumbup
By: 'Mrs E Sparham'
Mar 25,2013
0 people found
this helpful
Just the right balance of professional and individual service offered. We sold our house within 2 weeks of it going onto the market and we also got the asking price! A big thanks and very well done Aidan Reed - especially Nick Parker and Richard Harrison....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Aidan J Reed

Individual Branch Awards


Ashby-de-la-zouch
58 Market Street, Ashby-De-La-Zouch LE65 1AN
(0)
Loughborough
100 Ashby Road, Loughborough LE11 3AF
(23)
Loughborough
39 Market Street, Loughborough LE11 3ER
(6)
show all branches (5)
Loughborough
Beacon House, 10 Forest Road, Loughborough LE11 3NP
(25)
Quorn
16a High Street, Quorn LE12 8DT
(30)


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