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Sherrell Bannister

About Sherrell

Accounts Manager in Pinewood Property Lettings Ltd

Sherrell joined the company back in 2008 when Pinewood was in rapid growth, as an experienced accountant/book keeper she was well placed to take care of all Pinewood's busy accounting system.
Pinewood Property Lettings Ltd

33 Holywell Street Chesterfield
Derbyshire
S41 7SA

01246 224286


Jun 28,2017
Minithumbup
Shane Morgan
Sherrell Bannister
By:
Jun 28,2017
0 people found
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I have dealt with a number of staff across both offices Pinewood have and they have always been friendly, competent and dealt with any queries in a timely manner. Would recommend to anyone looking to rent out a property and by all accounts my tenants have been pleased with the agency too...
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Comment on agent fees
Fair and as described
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Jun 27,2017
Minithumbup
Sherrell Bannister
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Jun 27,2017
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Really friendly and helpful - got the my deposit sorted quicker than expected - she helped me get the deposit money via bank transfer...
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Jun 16,2017
Minithumbup
Hayley Coope
Sherrell Bannister
By:
Jun 16,2017
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this helpful
Very prompt and efficient in dealing with my email request by way of a follow up telephone call in which Hayley displayed a genuinely friendly and helpful manner. Having agreed how we would proceed, this was then again followed up promptly by way of an email attaching all the required documents. All extremely efficient. Similar experience with Sherrell on a different subject on the same day....
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Comment on agent fees
Good
Was this helpful? Yes
Jun 13,2017
Minithumbup
Sherrell Bannister
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Jun 13,2017
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I have spoken to Sherrell on a number of occasions and she has always been very helpful. She is really knowledgable about the letting of properties and very professional in her work....
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Comment on agent fees
Good
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Jun 12,2017
Minithumbup
Sherrell Bannister
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Jun 12,2017
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Excellent customer service, very helpful and understanding. I needed a change of detail and Sherrell was professional throughout asking the relevant questions required for me to feel my account was secured....
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May 17,2017
Minithumbup
Sherrell Bannister
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May 17,2017
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I have exchanged several emails and spoken to Sherrell on the telephone recently regarding accounts queries. She was very helpful and answered my questions in a professional manner. Sherrell is also very prompt answering emails....
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May 15,2017
Minithumbup
Sherrell Bannister
By:
May 15,2017
0 people found
this helpful
I use several letting agents around the country and Pinewood are the tops and most efficient out of them all. They are completely on the ball and their efficiency is excellent. I wish I could use them for all my properties....
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Comment on agent fees
Good
Was this helpful? Yes
May 11,2017
Minithumbup
Sherrell Bannister
By:
May 11,2017
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She was so helpful. Other people I spoke to were rude and abnoxious this lady really helped my situation and was so good to talk too, amazing woman shame I won't be dealing with her in anymore...
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Comment on agent fees
Good
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Apr 25,2017
Minithumbup
Sherrell Bannister
By:
Apr 25,2017
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Sherrell recently had to issue a Section 21 to one of my tenants. She was fully aware of the fact that I had taken this action on behalf the the prospective buyer of the property and was doing it reluctantly. She handled the situation both professionally and sensitively....
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Comment on agent fees
The normal 10% hence OK.
Was this helpful? Yes
Apr 13,2017
Minithumbup
Sherrell Bannister
By:
Apr 13,2017
0 people found
this helpful
As my main contact with regard to invoice and rental payments Sherrell at Pinewood accounts always conducts these actions promptly and efficiently chasing tenants when they get behind and ensuring a smooth income flow....
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Comment on agent fees
I am happy with the fee structure
Was this helpful? Yes
Apr 13,2017
Minithumbup
Sherrell Bannister
By:
Apr 13,2017
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Pinewood Lettings manage nineteen properties for me.I have had many dealings with Sherrell Bannister.I find her diligent intelligent,punctilious and very conscientious.A staff member like her is the biggest asset a business can have.It is a pleasure to deal with her....
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Comment on agent fees
I believe they are reasonable.
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Apr 12,2017
Minithumbup
Sherrell Bannister
By:
Apr 12,2017
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I'm extremely pleased at Pinewood's handling of everything. Even when having to tell me bad news about my property they have been great with support....
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Comment on agent fees
Clearly set out
Was this helpful? Yes
Apr 11,2017
Minithumbup
Sherrell Bannister
By:
Apr 11,2017
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After an error by myself it was timely rectified by Sherrell and the accounts team at pinewood lettings who were courteous through....
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Apr 10,2017
Minithumbup
Sherrell Bannister
By:
Apr 10,2017
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Sherrell is always helpful and on this occasion went the extra mile to help me with my tax return - thank you Sherrell....
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Comment on agent fees
Fees are reasonable
Was this helpful? Yes
Jan 18,2017
Minithumbup
Sherrell Bannister
By:
Jan 18,2017
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Very helpful and good communication. Received statements on time and provided adhoc requests for summary reports as requested. Thank you....
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Jan 16,2017
Minithumbup
Sherrell Bannister
By:
Jan 16,2017
0 people found
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Just a fab service from start to finish. Sherrell Bannister was easy to talk to and very perfessional and understanding at the same time. Would rate her service as 5 star and will be using again in the future. Mr Nigel Chadwick HASLAND...
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Comment on agent fees
Very reasonable
Was this helpful? Yes
Nov 03,2016
Minithumbup
Sherrell Bannister
By:
Nov 03,2016
0 people found
this helpful
This is one of the best company's I've ever dealt with which is why I've stayed with them for nearly 10 years. All the staff are great but I'm highlighting Sherrell in accounts because she's just helped yet again so is fresh in my mind. Sherrell has always been amazing in accounts - no task is too much trouble and she is incredibly efficient, accurate and so friendly. I can't speak highly enough of Pinewoods and I honestly believe the great approach and attitude from the top (Stacey) enthuses th...
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Comment on agent fees
No one likes paying fees but these are less than competitors and for the great service they are well worth it.
Was this helpful? Yes
Jul 29,2016
Minithumbup
Sherrell Bannister
By:
Jul 29,2016
0 people found
this helpful
We had a little computer glitch, it doesn't affect many Pinewood Customers, but Sherrell got right on it. She sorted it out and has not let it rest until resolved....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 27,2016
Minithumbup
Sherrell Bannister
By:
Jun 27,2016
0 people found
this helpful
I found Sherrell very helpful and professional in sorting out a problem and she kept me informed through out. I am very pleased with the service she gave and the service of pinewood....
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Jun 22,2016
Minithumbup
Sherrell Bannister
By:
Jun 22,2016
0 people found
this helpful
I would like to thank Sherrell who has dealt with our accounts for her professionalism. Rent is paid into my account on time and she deals with any queries promptly and effectively. I would like to thank Hayley for her help in our recent rental of our home. Queries were dealt with immediately or in a short space of time. The rental went through smoothly. I would also like to thank Naioma who has dealt with our rental properties over several years dealing with everything efficiently resulti...
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Comment on agent fees
Very reasonable for the service given.
Was this helpful? Yes
By: Sherrell Bannister
Jun 22, 2016
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Thank you so much for your review Sue. I am glad that you are happy with the whole team. Regards Sherrell ...
Jun 15,2016
Minithumbup
Sherrell Bannister
By:
Jun 15,2016
0 people found
this helpful
Sherrell Bannister has been extremely helpful, knowledgeable and efficient when dealing with her regarding accounts on my property. Overall, I have had an excellent customer service experience from this letting agency....
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Comment on agent fees
The fees are acceptable.
Was this helpful? Yes
By: Sherrell Bannister
Jun 15, 2016
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Thank you Clive for the lovely review. If I can help you at all in the future please do not hesitate to contact me. Regards Sherrell ...
May 25,2016
Minithumbup
Sherrell Bannister
By:
May 25,2016
0 people found
this helpful
Very friendly and helpful member of staff, responds to queries very quickly and is always able to provide the information I need...
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By: Sherrell Bannister
May 25, 2016
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Thank you so much for the review Paula, If i can help in any other way please do not hesitate to ask. Regards Sherrell ...
Apr 27,2016
Minithumbup
Sherrell Bannister
By:
Apr 27,2016
0 people found
this helpful
Sherrell answered a query regarding my account extremely promptly and effectively. I was very pleased with the level of service given....
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By: Sherrell Bannister
Apr 27, 2016
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Thank you so much for the review Emily, if I can help further please do not hesitate to contact. ...
Apr 20,2016
Minithumbup
Sherrell Bannister
By:
Apr 20,2016
0 people found
this helpful
Lovely lady. Well spoken and dealt with me very amicably. Was very quick getting back to me. Highly recommend this lady...
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By: Sherrell Bannister
Apr 27, 2016
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Thank you so much for taking the time to leave me a review. We wish you all the best for the future and thank you for choosing pinewood. ...
Apr 05,2016
Minithumbup
Sherrell Bannister
By:
Apr 05,2016
0 people found
this helpful
Wonderful service from Sherrell Bannister today at Pinewood. Nothing was too much trouble, and Sherrell handled all my enquiries with great caring and sensitivity. The documents she promised me were emailed within an hour. Efficient as ever....
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Comment on agent fees
Good value
Was this helpful? Yes
By: Sherrell Bannister
Apr 07, 2016
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It was lovely to meet you Alison, Just a shame it was not under better circumstances. I was happy to be of help, if you need anything in the future please contact me. Regards Sherrell ...
Mar 10,2016
Minithumbup
Sherrell Bannister
By:
Mar 10,2016
0 people found
this helpful
During my time living at a pinewood property * I found the service extremely professional and thorough too....
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Comment on agent fees
Good
Was this helpful? Yes
Mar 09,2016
Minithumbup
Sherrell Bannister
By:
Mar 09,2016
0 people found
this helpful
I spoke with sherrel bannister regarding an issue I had with rent, asking if I could use my account holdings, she mentioned they usually do this after a year I think it was, however she was very pleasant in the situation and said to me a phone call back would be made. 5 or so minutes after she rang explaining that I only need to pay a certain amount as I was paying early each month, there and then it was sorted and sherrel bannister changed the dates for the rent being due. So pleasant and under...
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By: Sherrell Bannister
Mar 09, 2016
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Thank you for the kind review Jordan, I am glad I was able to help you today. Regards Sherrell ...
Mar 07,2016
Minithumbup
Sherrell Bannister
By:
Mar 07,2016
0 people found
this helpful
Thank you for the help you have give. A great company with great staff... One of the best letting agents I have come across!...
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Comment on agent fees
Very good
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By: Sherrell Bannister
Mar 07, 2016
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Hi David. Thank you so much for your kind words regarding myself and our company. Regards Sherrell ...
Mar 07,2016
Minithumbup
Sherrell Bannister
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Mar 07,2016
0 people found
this helpful
I have been with Pinewood for the last 4 years and the level of customer service is second to none, always willing to help and fantastic at sorting any problems you may have....
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Comment on agent fees
Very reasonable.
Was this helpful? Yes
By: Sherrell Bannister
Mar 08, 2016
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Thank you so much for the kind review you have left. ...
Feb 19,2016
Minithumbup
Sherrell Bannister
By:
Feb 19,2016
0 people found
this helpful
Both of these staff members are fantastic, Caroline has helped us with our move in and our checks, making this a smooth process. Sherrell supported us to extend our contract by another 6 months with ease ! Thanks...
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By: Sherrell Bannister
Feb 22, 2016
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Thank you for taking the time to leave the me and the staff such a wonderful review. ...