Email Agent
Ryan Smith

About Ryan

Sales Negotiator & Progressor in eMoov.co.uk

No description available.
eMoov.co.uk

New North House, Ongar Road Brentwood
Essex
CM15 9BB

0333 121 4950 local rate


Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
Just the service we needed, provide the same level of support as a high street estate agent for a lot less money! Megan and Ryan dealt with my sale, they were super helpful, friendly and easy to contact for help, and they kept us updated throughout :)...
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Feb 01,2017
Minithumbup
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Feb 01,2017
1 people found
this helpful
I am very happy with the service I received. Charles came to value my property and was very professional and the pictures looked good. The way viewings are managed online and on the phone is easy and efficient. Ryan and Harry followed the transaction till completion and they were dedicated and courteous....
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Comment on agent fees
Fees are much cheaper than other agents I used in the past
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Oct 31,2016
Minithumbup
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Oct 31,2016
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Having originally used a local agency who made so many cock ups You really couldn't have made it up the final one being crashing into my neighbours car I decided to risk using an Internet Estae Agent eMoov. They have been excellent Professional Friendly Competent etc I really would recommend them to anyone and will definitely use them again on my next house purchase Oh & they cost a tenth of what the local agent were charging....
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Comment on agent fees
Excellent value for money
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Oct 25,2016
Minithumbup
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Oct 25,2016
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Absolute pleasure to work with, so much more better than traditional estate agents. Always checked in throughout the process to update me with what was happening and got back to queries straight away. Thanks Ryan & the emoov team, you're all stars!...
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Comment on agent fees
Perfect
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Apr 22,2016
Minithumbup
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Apr 22,2016
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An exceptional efficient and professional service, thank you Emoov. Ryan Tom and Sarah were always quick to respond to any queries and we felt that nothing we asked was too much trouble. The great photographs and easy viewing appointment system, enabled us to sell our property in just 3 days! We would definitely recommend this company....
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Comment on agent fees
Excellent value for money.
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Mar 04,2016
Minithumbup
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Mar 04,2016
0 people found
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This was the first time I have used Emoov and to be honest would not go anywhere else. Alex and Ryan were professional and friendly throughout all the way to completion. Both were easily reachable and helpful. I would not go to any high street estate agent. Top value for money. I would recommend Emoov to anyone I speak to if they are thinking of moving home....
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Comment on agent fees
Top value for money.
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Mar 01,2016
Minithumbup
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Mar 01,2016
0 people found
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We used eMoov to buy a property. Process dragged on for a long time due to issues from the seller's side, but Ryan and Alex were very helpful and kept us in the loop with regular updates. Easily reachable to answer our queries and efficient service. Would definetly use eMoov again, and recommend to friends....
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N/A
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Feb 26,2016
Minithumbup
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Feb 26,2016
1 people found
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Great experience with eMoov. First time we've dealt with an online estate agent, and would definitely recommend them. Ryan and Harry have kept in touch with me throughout the buying process and have dealt with enquiries really efficiently. Ross English has also been helpful in the last couple of days of our transaction. I wouldn't hesitate to use or recommend eMoov in the future. We regret not using eMoov for the sale of our property....
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Feb 18,2016
Minithumbup
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Feb 18,2016
0 people found
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Ryan has been very helpful throughout the purchase process. The entire process was slightly more stressful than usual property purchases but with his help & support it was manageable. I would also like to mention the customer service provided by the entire eMoov team is commendable. In Ryan's absence all I had to provide was my name and the property address and they were able to retrieve all the information related to the property, not once did I have to start explaining from scratch. I wish...
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Feb 17,2016
Minithumbup
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Feb 17,2016
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eMoov have been professional, courteous and trustworthy to deal with. At times when it felt like the purchase was going to fail, eMoov have helped to resurrect it. On several occasions, eMoov have been able to find out more from my difficult solicitor than I was able to. Whilst eMoov's involvement should not have been required in such circumstances, this has been an invaluable service and I have been glad that were able to broaden their influence. As the main contact at eMoov, Ryan was helpf...
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n/a
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Jan 22,2016
Minithumbup
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Jan 22,2016
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We decided to give an online estate agent a try following our experience buying our 1st house 5 years ago. We managed to go through an entire process from viewing to completion without even setting sights on the estate agent our sellers were paying for. From the first moment of contacting emoov we knew we had made the right decision. The convenience in arranging viewings to the exceptional customer service that we have received from Ryan. Attentive, communicative and efficient. We have been...
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Comment on agent fees
Good - Great value for money.
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Jan 21,2016
Minithumbup
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Jan 21,2016
0 people found
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Very friendly, attentive and efficient service right the way through to completion. All the staff were on the same page with the status of my sale....
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Comment on agent fees
Excellent value - a single upfront fixed fee.
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Jan 20,2016
Minithumbup
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Jan 20,2016
0 people found
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Emoov has been very efficient and approachable and we have had a very good working relationship with Ryan Smith. He is extremely prompt with responses and has always endeavoured to do his best to resolve any issues we have had during our property purchase. He is good negotiator and helpful to customers. Would definitely recommend him and use Emoov in the future if we needed their services....
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Dec 10,2015
Minithumbup
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Dec 10,2015
4 people found
this helpful
Ryan was excellent. He was everything that an estate agent should have been. Attentive, spontaneous and organised. We would like to really thank him for his efforts over the past 9 months in helping us purchase that one property. He has been extremely patient and helpful, words cannot express our gratitude towards this man. He has always been there for us when we required his service and was eager to help and solve any dilemma that we had, calling the seller countless times for us. We would like...
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Dec 10,2015
Minithumbup
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Dec 10,2015
3 people found
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Each contact resulted in an efficient response from whichever team member answered the telephone. Prospective buyers found contact easy and the system of arranging viewings works extremely well....
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Comment on agent fees
Worth every penny
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Nov 26,2015
Minithumbup
By:
Nov 26,2015
1 people found
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We used eMoov to sell our property and were extremely pleased with the service we received. The surveyor came to take photos and measure rooms within 24 hours of deciding to use eMoov and it was listed quickly on Rightmove. It was very easy to make contact either by phone or email and any questions we raised were dealt with very quickly. The hours they are open are less restricting then high street agents too. We found all eMoov staff we spoke too extremely professional, far more so than our lo...
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Comment on agent fees
Excellent value for money. We saved over ‚£6000 in fees and yet received a very professional service.
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Nov 20,2015
Minithumbup
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Nov 20,2015
1 people found
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We are very happy that we chose Emoov to sell our property not least because of a huge saving In Estate agents fees, but also because their customer service has been exemplary right from the moment our property went live . We have bought and sold property over the past using local estate agents however, we have never have experienced such a dedicated team of agents who truly put the customer first. they always try to help with any query and will always try to get back to you in a prompt an...
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Comment on agent fees
This is the first time we have used an online agent and we are very happy with the fee paid for their service
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Oct 31,2015
Minithumbup
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Oct 31,2015
0 people found
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I think overall that EMOOV were very good and did save us a fortune in estate agents fees. There were a few minor hiccups with listings, brochure etc, but all sorted straight away and staff pleasant & helpful. The brochure and pictures were excellent. We did have an issue where potential buyer had increased their offer and we weren't advised of it? Only came to light 6 weeks later when another offer was received. I did make a complaint at the time, but felt that the blame was squarely put on...
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Oct 22,2015
Minithumbup
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Oct 22,2015
0 people found
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selling a property can be a stressful time, we ended up selling 3 times in just over a year (people failing mortgage deals & chain collapsing) but with Emoov in our corner it was a great help. The veiwings where all put in place & confirmed via email. Ryan was a great help with setting up the process for us, when the offers started coming through it was Louise Maher's great advice that helped us make a good choice to push through to completion. So not only did it make financial sense to ...
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Comment on agent fees
great value
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Oct 16,2015
Minithumbup
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Oct 16,2015
0 people found
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The service we've had from Ryan has been great, and a lot better than I thought it would be. Ryan was responsive and thoroughly helpful, as we are first time buyers his support has made the whole process much less daunting. If we came to sell in the future we would consider using eMoov....
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Oct 13,2015
Minithumbup
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Oct 13,2015
0 people found
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1st time, I was a bit sceptical. As Im not an internet fan person. But when I saw a big difference selling your property on line compare to the traditional estate agent. The good thing is you show the house and you can sell it better than someone from a estate agent, as they only care about their commission, they don't know if you have sun in your house or if its made of wood or brick your chimney, just sit at the office looking at their "Facebook" when customers are not around. But...
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Comment on agent fees
The person who come to give the value of the property wasn't very good. He was professional in taking the pictures but I had to call the estate agent to give a better description of the house to make it much more attractive to sell, as end of the day, an estate agent they want to sell a house! As the house went over the asking price, I could have put my house "offers in excess" instead of recommend/asking price. As 2 buyers went over the asking price.
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Oct 08,2015
Minithumbup
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Oct 08,2015
0 people found
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Professionalism is a strong word, in fact the strongest in customer point of view. Ryan Smith from emoov deserves a pat on the back for providing such a professional service to a new buyer like me. I have always been a big fan of purchasing online and little did I know that one fine day I will be buying a house using the same process. A new way forward in real estate world, and I am happy to be a part of it. My experience was positive, it was world class and in the end turned me into a happy cus...
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Sep 23,2015
Minithumbup
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Sep 23,2015
0 people found
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We decided to use Emoov based on price and seeing other people using them in the area. We were happy to do our own viewing and knew more about our property than having a...
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Sep 22,2015
Minithumbup
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Sep 22,2015
0 people found
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Ryan handled our sale so professionally when at times it became very stressful. He was the voice of calm and when asked to do something it was acted on immediately. We viewed literally hundreds of houses before deciding on going into rental accommodation. However, what we noticed across the board were estate agents who had only seen a property half an hour before viewings took place, with no idea where anything was. Why would you allow inaptitude estate agents to sell probably one of your bigg...
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Sep 21,2015
Minithumbup
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Sep 21,2015
0 people found
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Once again, eMoov have done an excellent job and saved me a bundle. So long as you're happy to show prospective purchasers around yourself, (which I believe is better than any estate agent anyway) they do everything a high street agent does but better! This is my second sale thru eMoov and my original worries of paying up front and then getting a poor service were entirely unfounded. EMoov were always eager and enthusiastic. I also bought into their conveyancing packages and got some exce...
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Comment on agent fees
About sixth of the standard high street agent fee!
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Sep 02,2015
Minithumbup
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Sep 02,2015
0 people found
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They were always available and able to provide an update. Excellent at chasing up information from the seller and solicitor and a great help on the actual exchange day sorting out when completion occurred...
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Aug 21,2015
Minithumbup
By:
Aug 21,2015
0 people found
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I have just sold my house via Emoov. The whole process was very professional. They organised all the viewings and coordinated the sale process with our buyers , the relevant agents and solicitors . The customer service was excellent, everyone I dealt with was very helpful and professional. We had our first viewing within 24 hours of going on line, and the first of several offers within a few days. We found a buyer within about 10 weeks. I think the service is excellent value for money, particula...
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Comment on agent fees
The fees represent good value for money, we saved a significant amount of money by using an on line agent.
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Jul 27,2015
Minithumbup
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Jul 27,2015
0 people found
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Excellent service, kept me fully informed all the way and dealt with queries and potential issues promptly. Thanks to emoov we saved about £2k in fees and it was a much more simple and pleasant experience than our local estate agent! Online agencies are going to be the only way to buy and sell soon!! Thanks for making the process a little bit easier!...
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Jul 27,2015
Minithumbup
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Jul 27,2015
0 people found
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eMoov were great, they responded to every email promptly, arranged for photos and advert quickly and professionally and we had the asking price within 24 hours of the ad going live. Ryan liaised between us and the buyers in a professional manner, exchanging emails word for word so no confusion or misleading took place. I can't understand why anyone would use a high street estate agent again. I was happy to do the viewings myself as it was my property to sell. And the only other difference is the...
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Jul 18,2015
Minithumbup
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Jul 18,2015
0 people found
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Louise in particular was excellent. She was professional and highly efficient throughout our sale. We felt that she had our best interests at heart even though there was no financial incentive to do so as it is a fixed, upfront fee....
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Comment on agent fees
We felt the fees paid were extremely good value.
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