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Ross Yates

About Ross

Property Manager in Yates Hellier

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Yates Hellier

48 Berkeley Street Glasgow
City of Glasgow
G3 7DS

0141 248 8726


May 13,2017
Minithumbup
Ross Yates
Jack Hellier
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May 13,2017
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Another 5 stars for Yates Hellier! My partner and I switched managing agents to Yates Hellier at the start of 2015 after a disappointing service from our previous agent. We feel that our property is now in really good hands with them and we would highly recommend them to other landlords. We get regular updates on the condition of our flat and both Ross and Jack are very approachable and professional at all times....
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Comment on agent fees
Slightly more than what we paid before, but a premium we are happy to pay for the service we receive.
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Jan 31,2017
Minithumbup
Ross Yates
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Jan 31,2017
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I'm very fortunate to have Ross Yates looking after my property, not only is he lovely to do business with but also very professional, providing a first class service. Ross has kept me informed throughout the process and he worked hard to get me the right tenants taking away any concerns I had. Excellent service and would recommend....
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Comment on agent fees
In line with other agents I spoke to at the time.
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Dec 10,2016
Minithumbup
Ross Yates
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Dec 10,2016
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I'm only too happy to confirm my satisfaction with the service i received from Ross, in particular I was most pleased with the price he achieved for our flat. I have no hesitation in recommending him to friends and associates....
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Comment on agent fees
Good
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By: Ross Yates
Dec 12, 2016
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Hi Jen, thank you for your review. Have a nice Christmas! Ross ...
Oct 28,2016
Minithumbup
Ross Yates
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Oct 28,2016
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I interviewed four different agents and I'm confident I made the right choice with Ross. The service I have received from him has been exemplary. I wouldn't hesitate to recommend his services as an estate agent....
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Comment on agent fees
Good for service received
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By: Ross
Oct 30, 2016
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Thanks for the review Robert. Its a pleasure working on your flat. ...
Oct 19,2016
Minithumbup
Jack Hellier
Ross Yates
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Oct 19,2016
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What a can I say? I was left high and dry by the poor management of my apartment by another agent and I was so lucky that Jack replied, when I was looking for another agent. Jack has tirelessly dealt with PRHP on my behalf, dealing with all correspondence and attending hearings, he has been thorough and totally efficient in dealing with all repairs, safety checks etc and as soon as the PRHP signed the completion certificate, Jack had the advert ready for submission on Right Move, this attracte...
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By: Jack Hellier
Oct 21, 2016
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Marj, many thanks for your review. I'm glad you're happy and that your property is now generating revenue again. ...
Sep 16,2016
Minithumbup
Ross Yates
By:
Sep 16,2016
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I instructed Ross to let and manage my property for two years whilst I was working away. From beginning to end his service was faultless. His communication throughout the let was first class and his photographic reports put my mind at rest. To reiterate what has been said before, he continually did more than I would expect from an agent and took care of everything from the get go. I would recommend him to anyone that is looking to let or sell their property....
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Comment on agent fees
Very good
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By: Ross
Oct 13, 2016
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Hi Sam, thank you for the kind words. Your flat was a pleasure to deal with and I look forward to working together in the future. ...
Sep 12,2016
Minithumbdown
Ross Yates
By:
Sep 12,2016
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If I could give zero stars I would. I engaged the services of Ross 6 months ago to take on the management of my property. After reading various reviews on here, I felt assured he would do a good job. Unfortunately it didn't turn out that way. Not only has he terminated his contract leaving me without an agent but he also took my tenant with him!...
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Comment on agent fees
Expensive
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By: Ross Yates
Sep 12, 2016
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'Angry Landlord' aka Steven. Someone who puts profit before the safety of their tenant is not someone I want to work with. ...
Sep 09,2016
Minithumbup
Ross Yates
By:
Sep 09,2016
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Ross is one of the hardest working people I know, his work ethic and passion for property is unmatched. He has managed my properties for the last two years and his service fantastic. I would recommend him to anyone with property in Glasgow....
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Comment on agent fees
Good
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By: Ross
Oct 13, 2016
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Hi Olivia, thank you for taking the time to write the review. Here is to many more years working together. Ross ...
Aug 11,2016
Minithumbup
Ross Yates
By:
Aug 11,2016
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I've used Ross to buy, rent and sell property over the last three years. His advice is invaluable and top of this he is a great guy. I highly recommend the services of both him and his partner Jack. T...
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Comment on agent fees
Excellent considering the service provided
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By: Ross
Oct 13, 2016
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Hi Trevor, thanks for the kind words. Regards, Ross ...
Aug 11,2016
Minithumbup
Ross Yates
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Aug 11,2016
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Ross is a great agent. Always on the ball and his communication is excellent. I'd recommend his services to anyone looking to rent their property....
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Comment on agent fees
reasonable
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By: Ross
Oct 13, 2016
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Thanks James and congratulations on the new house! Ross ...
Jul 13,2016
Minithumbup
Ross Yates
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Jul 13,2016
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I have had the pleasure in dealing with Ross for the past 8 months and he has been very professional and helpful.I would have hesitation in recommending him ....
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By: Ross
Oct 13, 2016
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Thank you for the review. ...
Jul 13,2016
Minithumbup
Ross Yates
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Jul 13,2016
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I contacted Orbits last year for some information regarding renting our property and was impressed from the word go. I initially spoke with Jack and have been guided and looked after by Ross throughout the whole process. I don't think you could find a more knowledgeable and professional service anywhere. Ross has been extremely hands on going that extra mile when he didn't need to and keeps me informed at all times and I have complete confidence that he is consistently doing a great job! Not onl...
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Comment on agent fees
No problem with fees.
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By: Ross
Oct 13, 2016
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Hi Jackie, thank you for the kind words and your continued business. It means a lot. Ross ...
Jul 12,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Jul 12,2016
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I have used several agents over the years, both in Glasgow and in England. None compare to the efficient and professional service provided by Jack and Ross. The 'can do' attitude and attention to detail at Orbis means I know my property portfolio is in good hands. In short, the service they provide is first class....
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Comment on agent fees
Very fair - especially when considering their success at achieving a much higher rent than expected.
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By: Jack
Jul 12, 2016
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Mark, many thanks for taking the time to write a review. Jack ...
Jun 20,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Jun 20,2016
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Orbis Property was recommended to me through a friend who felt they could offer a more personalised and hands-on approach to managing my property. Jack and Ross are very friendly and communicate well. I've had great service from them so far....
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Comment on agent fees
Good for the scale of the company and level of service.
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By: Jack
Jun 20, 2016
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Chhay, many thanks for your review. Speak soon, Jack. ...
Jun 20,2016
Minithumbup
Ross Yates
By:
Jun 20,2016
0 people found
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When I was looking for a new flat last year I registered with a number of agents. Ross called me that same day to get a better understanding of what I was looking for and within 24 hours he had six properties lined up for me to see. He gave me individual viewings of each of the properties which was a nice change to the mass group viewings of other agents that I was used to. He answered my emails/calls late into the evening and even did viewings after 8pm (I work at the hospital). I moved into my...
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Comment on agent fees
None
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By: Ross
Oct 13, 2016
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Hi Sarah, I'm glad your happy with the flat and the service we have been providing you. Thank you for the review. ...
Jun 14,2016
Minithumbup
Ross Yates
Jack Hellier
By:
Jun 14,2016
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The services I am provided by Ross and Jack have been absolutely first class and professional. I have no hesitation in recommending them to anyone....
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Comment on agent fees
I'd say the fees are fair and competitive
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By: ross
Oct 13, 2016
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Hi Homan, thank you for taking the time to write a review. It means a lot to me knowing your happy. Ross ...
Jun 13,2016
Minithumbup
Ross Yates
By:
Jun 13,2016
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I have worked with Ross now for the last 2 years. I have been a landlord for the last 10 years, his advise has been invaluable to me. He has taken the weight off my shoulders and added significant value in the process. I cannot recommend his services enough, he is an expert in his field....
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Comment on agent fees
Reasonable
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By: Ross
Oct 13, 2016
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Hi Bill, thank you for taking the time to write a review. I'm glad your happy with the service I provide. Ross ...
Jun 10,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Jun 10,2016
0 people found
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Both Jack and Ross have been extremely professional, polite and attentive since we took on a property with them. Having worked with 5 different large agents over the last 4 years, I can say hands down that these two are by far the best me and my partner have ever worked with....
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Comment on agent fees
Excellent
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By: Ross
Oct 13, 2016
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Hi Ben, thank you for the kind review. Ross ...
May 31,2016
Minithumbup
Ross Yates
By:
May 31,2016
0 people found
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Ross did exactly what he said he would and more. He got me a great tenant along with a great rental price for my house. I would recommend him to all....
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Comment on agent fees
average
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By: Ross
Oct 13, 2016
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Hi Dennis, thank you for your review. I'm glad your happy with the service I have provided you with so far. Ross ...
May 19,2016
Minithumbup
Ross Yates
Jack Hellier
By:
May 19,2016
0 people found
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I used to use one of the larger agents in Glasgow to rent out my flats, the communication was good at the start but then wore over time. When my most recent became available in Hyndland I reached out to Ross who was by a friend and met him for a coffee to see what they could offer. Ross visited the flat and pretty much took the whole project on from there, excellent communication, really on the ball with all work that needed done and most importantly I had 0 days between one tenant moving out ...
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By: Ross
Oct 13, 2016
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Hi Jamie, thank you for the review. I work hard for my clients and we got a great result for you! I'm glad your happy. Speak soon, Ross ...
May 11,2016
Minithumbup
Ross Yates
By:
May 11,2016
0 people found
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Orbis Property Management has been excellent to deal with. They helped us get into our lovely flat when we moved here from Canada. We were looking for a quiet, clean pet friendly flat in a nice neighborhood which would be suitable for a professional couple and this is exactly what we found! We are very happy with their service and how promptly they attend to any concerns we may have. Ross has been very friendly and is always available when needed which is a great comfort while we are away from o...
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Comment on agent fees
N/A
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By: Ross
May 21, 2016
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Thank you for kind words Megan. ...
Apr 22,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Apr 22,2016
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Jack dealt with all aspects of getting my property ready to rent. He was very professional, helpful and pro active. it is very reassuring to know that the management of my property is in very capable hands. I rate him very highly and would have no hesitation in recommending him....
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Comment on agent fees
Goid
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By: Jack
May 02, 2016
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Leigh, many thanks for your review. Jack ...
Apr 19,2016
Minithumbup
Ross Yates
By:
Apr 19,2016
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Ross at Orbis Property did something quite remarkable. Back in 2013 our property had been on the rental market with another agent for 4 weeks with little interest. The agent kept advising we lower the price and/or accept high risk (in my opinion) tenants. I happened to mention my dismay to a work colleague and he recommended I gave Orbis Property a call. Back in 2013 I hadn't heard of them and was some what reluctant to involve another agent. Oh how wrong was I! From my initial meeting with Ro...
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Comment on agent fees
Worth every penny.
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By: Ross
Oct 13, 2016
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Thank you for the review Caleb. Its all too easy for agencies to recommend 'lowering the price' rather than taking a fresh look at marketing sometimes! Kind regards, Ross ...
Mar 07,2016
Minithumbup
Ross Yates
By:
Mar 07,2016
0 people found
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Ross has looked after my properties since 2013, in which time he has increased my income and decreased my outgoings. An agent who is proactive rather than reactive, consistently achieving us the highest rents whilst securing the very best tenants who look after the properties. He is a credit to his company and I've recommended him on multiple occasions and will continue to do so. Henry...
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Comment on agent fees
Good
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By: Ross
Oct 13, 2016
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Hi Henry, thank you for the review and also the referrals you have passed my way. I hope your well, Ross ...
Feb 10,2016
Minithumbup
Ross Yates
Jack Hellier
By:
Feb 10,2016
0 people found
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I've lived in my flat for three years and both Ross and Jack have been excellent. All issues have been dealt with quickly and efficiently. I've dealt with a few rental agencies in the past and Orbis have been the best by a country mile....
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By: Ross Yates
Feb 10, 2016
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Hi Kim, thank you for your review ...
Feb 08,2016
Minithumbup
Ross Yates
By:
Feb 08,2016
0 people found
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Ross has been my Property Manager for my flat in Glasgow for the last two years. He found me lovely tenants who are very happy in the property. I live abroad and his communication is always first class, when things have gone wrong in the flat his reports are very thorough and he is always very helpful on the phone. One of the biggest problems I had with my previous agent was communication, Ross and the team at Orbis have been the opposite, there always very friendly and proactive. I highly recom...
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Comment on agent fees
good
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By: Ross Yates
Feb 09, 2016
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Hi Louise, thank you for your review and for the recommendation. Regards, Ross ...
Feb 07,2016
Minithumbup
Ross Yates
Jack Hellier
By:
Feb 07,2016
0 people found
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My business partner and I have worked with Ross and Jack on various residential projects over the last five years and they have managed my personal portfolio for the last four. The energy these guys have is fantastic and it shows in every bit of work they do, they work round the clock to deliver results. Their front end marketing and advertising is unmatched and each time they have exceeded my expectations, but their real value lies in their back-up support, they have a great team of guys workin...
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Comment on agent fees
Good
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By: Ross Yates
Feb 09, 2016
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Iain thank you for taking the time to write a review and its been a pleasure working together for the last 5 years. Ross ...
Feb 02,2016
Minithumbdown
Ross Yates
By:
Feb 02,2016
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After living in our rented flat for 2.5 years we received a letter from our agent at the time saying our landlord was changing agent to Orbis Property. After 2 months under the new management of Orbis, I got a call from ross yates stating that as we were now out of our initial term there was going to be a rent increase. We received notice through the post shortly afterwards. Due to the massive increase in rent, we could no longer afford to stay in our flat. The fact we had looked after the prope...
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By: Ross Yates
Feb 03, 2016
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Pamela, thank you for your review, we welcome both positive and negative. At £600 pcm your property was grossly undervalued by the previous managing agent, I also recall us discussing this at the initial meeting, which you and your partner were in complete agreement with. The re-valuation of your property was based on twenty four other properties that had let in the last 6 months in the same area. You had the opportunity to appeal the rent increase, however as you will recall, you decided to ...
Feb 01,2016
Minithumbup
Ross Yates
By:
Feb 01,2016
0 people found
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I'm very pleased with the excellent service provided by Orbis and in particular Ross who worked so hard. After deciding not to self manage any longer I began to look for a property management company. We were recommended Orbis Property by a friend and I'll gladly do the same....
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Comment on agent fees
excellent
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By: Ross Yates
Feb 03, 2016
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Brian, thank you for the kind words. ...
Jan 23,2016
Minithumbup
Ross Yates
By:
Jan 23,2016
0 people found
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After moving to Glasgow for work in 2012, I have rented two flats in Glasgow and both through Orbis Property. It has been a pleasure renting with them, any issues have been dealt with quickly. When engineers have had to access my flat due to a faulty boiler & water ingress from upstairs, Ross was present both times to let them in. Saving me piece of mind and taking time off work. I would recommend them for anyone looking for a flat to rent in Glasgow. I also rent my flat in London and can on...
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Comment on agent fees
n/a
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By: Ross
Jan 25, 2016
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Thank you for the review Kevin and I'm glad your enjoying your flat. ...

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