Email Agent
Ross English

About Ross

No description available.
eMoov.co.uk

New North House, Ongar Road Brentwood
Essex
CM15 9BB

0333 121 4950 local rate


Mar 01,2017
Minithumbup
Ross English
By:
Mar 01,2017
0 people found
this helpful
Top notch service, quick and efficient responses from Ross. He worked hard to move things forward and this was much appreciated. I highly recommend Emoov to any prospective seller....
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Feb 20,2017
Minithumbup
Ross English
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Feb 20,2017
0 people found
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Ross was helpful prompt and professional.Wouldnt hesitate to recommend the company including its staff,I already have done now...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 18,2017
Minithumbup
Ross English
Holly Shell
By:
Feb 18,2017
0 people found
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Excellent service. Fast and efficient responses from Ross, worked hard to move things forward and this was much appreciated. Also had good continuity from the rest of the team Holly also responded well to queries. Would recommend Emoov to any prospective buyer....
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Comment on agent fees
Fair Fees
Was this helpful? Yes
Feb 15,2017
Minithumbup
Ross English
By:
Feb 15,2017
0 people found
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Ross English has been most helpful in the ongoing sale of my property. Great communication, which is essential, with a very fast response time to my queries. Highly recommended....
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Comment on agent fees
Amazingly good value. I don't think I'll use a 'traditional' estate agent again.
Was this helpful? Yes
Jan 19,2017
Minithumbup
Ross English
By:
Jan 19,2017
0 people found
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I would highly recommended Emoov , The service provided is fantastic and in particular our Ross English who as provided outstanding service and is easy contact when needed ,...
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Jan 18,2017
Minithumbup
Ross English
By:
Jan 18,2017
0 people found
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Ross has handled the sale of our proprty effectively from day 1 and always kept us informed. Would recommend to anyone considering selling a property....
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Comment on agent fees
A big saving on the high street agents.
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Jan 06,2017
Minithumbup
Luica Ghahramani
Ross English
By:
Jan 06,2017
0 people found
this helpful
I have had excellent support from all the staff at Emoov and can not fault their professionalism. Megan, Ross, Lucia and Karen have been especially supportive. The selling process has been quick and excellent value for money. Many, many thanks to all of you. Jane Croft...
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Comment on agent fees
Excellent
Was this helpful? Yes
Dec 15,2016
Minithumbup
Ross English
By:
Dec 15,2016
0 people found
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Very good communication at all times good professional attitude, sympathetic and understanding during difficult periods generally helpful , quick response to any questions we may have had....
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Comment on agent fees
Part of a package, good value.
Was this helpful? Yes
Dec 11,2016
Minithumbup
Ross English
By:
Dec 11,2016
0 people found
this helpful
Am very pleased with my experience and the level of service which I received. I found the company and Ross in particular to always be helpful. Phone calls get returned. Everyone has a good jist of where you are along your sale process. So saves on endless explaining. Ross was always helpful with my queries and very personable. I do hope the business continues to grow and be successful. Hope when I come to sell again I'll be sure to return....
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Comment on agent fees
Really good price for the fee and the service which you obtain in return.
Was this helpful? Yes
Nov 19,2016
Minithumbup
Ross English
By:
Nov 19,2016
0 people found
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Could not have had better customer service from Ross English, fantastic at keeping me informed of any movement in the process and genuinely cared about the customer experience, he chased any issues we encountered and i quickly gained confidence in him that he was pushing to complete as soon as possible for me- a credit to his department....
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Comment on agent fees
N/A
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Nov 18,2016
Minithumbup
Ross English
By:
Nov 18,2016
0 people found
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Ross was consistently helpful and responsive throughout the purchase of our house. Despite the complexity of the chain and the length of time taken from placing an offer to exchanging contracts, Ross remained positive and professional in getting all our questions answered promptly and continuing to chase through the chain to ensure it went as smooth as possible. We appreciate the efforts of him and overall were very happy with the service received....
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Nov 15,2016
Minithumbup
Ross English
By:
Nov 15,2016
0 people found
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Ross was very helpful throughout the whole process of purchasing our house. He was always contactable and always responded incredibly quickly....
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Nov 01,2016
Minithumbup
Luica Ghahramani
Ross English
By:
Nov 01,2016
0 people found
this helpful
Overall we were satisfied with the service provided. Lucia was frequently available and always returned calls promptly. She was very approachable. We were very happy with how quickly the photos were taken and the excellent quality of the images. We were happy with the control we had over the listing of our property. When it came to the negotiations we felt we had to do a lot of prompting and chasing and there was a significant occasion where by a potential buyer was not informed their offer had...
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Comment on agent fees
We thought the fees were reasonable and were happy with the price we paid.
Was this helpful? Yes
Oct 30,2016
Minithumbup
Ross English
By:
Oct 30,2016
0 people found
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Ross has been consistently helpful and responsive throughout the sale process. Despite my experiencing some setbacks in the process, Ross remained positive and professional in getting my property back on the market. I appreciate the efforts of him and his colleagues, and I hope the same level of service continues throughout the remainder of the sale....
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Oct 28,2016
Minithumbup
Ross English
By:
Oct 28,2016
0 people found
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We dealt with Ross on several occasions in the early stages of selling our property with emoov; Ross was often the staff member who contacted us in relation to viewings and offers on our property. He was consistently very courteous, professional and responsive and a pleasure to deal with. All emoov staff were excellent. I'm so glad we took the plunge and decided to sell with them - it's saved us around £5k, because ours was quite an expensive property for the area (over £600k), and I...
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Comment on agent fees
Excellent value for money - especially if you're selling a higher end property. It wasn't a percentage rate; it was on a set fee basis. And for the fee they advertise your property on Rightmove, Zoopla, etc., as well as their own website.
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Oct 19,2016
Minithumbup
Ross English
By:
Oct 19,2016
1 people found
this helpful
Very pleased with service so far. House sale not completed yet but only because of difficulty finding suitable property. Ross keeps in touch and has been very helpful during the process. Would definitely recommend to friends and family....
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Comment on agent fees
Excellent value for money.
Was this helpful? Yes
Oct 18,2016
Minithumbup
Ross English
Tatiana Korotkiewicz
By:
Oct 18,2016
0 people found
this helpful
Before selling my property I reviewed various other online estate agents before choosing EMOOV. I have to say that overall my experience with EMOOV has been faultless and I would definitely recommend them to friends or family who may be selling. The EMOOV process is very user friendly and all the staff that I have dealt with have always been very professional and courteous. Ross and Tatiana also made this process easier by their updates and were always on hand to help or reassure me....
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Comment on agent fees
I personally thought that the fees were reasonable.
Was this helpful? Yes
Oct 04,2016
Minithumbup
Ross English
By:
Oct 04,2016
0 people found
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This was a first time purchase for me and Ross made the whole experience very straight forward and quick. All staff at EMoov, particularly Ross, have a lovely manner and are a pleasure to speak with. They all appear very happy in their jobs and this shines through in their work. Overall a very happy customer :)...
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Comment on agent fees
I purchased a property via EMoove so didn't pay any fees.
Was this helpful? Yes
Sep 28,2016
Minithumbup
Ross English
Nancy Maher
By:
Sep 28,2016
0 people found
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I would like to commend all the staff members of EMoov for their dedicated support in selling our property. They were on hand seven days a week. There is no way we would go back to a high street agents after EMoov. They have a team that is second to none. The days of the high street agent are numbered. I am so delighted I chose EMoov and it was only by chance that I saw their board. The only thing the do not do and it is unnecessary anyway is show viewers around your property. Even their board i...
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Comment on agent fees
Good
Was this helpful? Yes
Sep 27,2016
Minithumbup
Nathan Romano
Ross English
By:
Sep 27,2016
0 people found
this helpful
Also, thanks to James and Hayley. There is an excellent team approach so whenever the eMoov team are contacted each can respond effectively. I didn't know quite what to expect using an internet service, so I have been a bit slow in getting used to the technology, protocols etc. Perhaps a step by step guide would be useful? I have received an offer in the first two days of viewings and subsequently received eMoov support in progressing it. Excellent service. Thanks so much guys!...
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Comment on agent fees
Very good.
Was this helpful? Yes
Sep 23,2016
Minithumbdown
Megan Palmer
Ross English
By:
Sep 23,2016
0 people found
this helpful
We are buying a property through Emoov - and could not have had better service! In fact, as we had been looking for a house for a while, and dealt with a lot of local estate agents in our area of whom some were rather difficult, it has been a pleasure to deal with Emoov. Megan Palmer dealt with our case, as well as Alice and Ross. The sale went on for a while, and it was so reassuring to be able to phone Megan, who worked tirelessly on the case, even though we were not the sellers! She liaised ...
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Comment on agent fees
N/A as we were the buyer
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Sep 20,2016
Minithumbup
Sarah James
Ross English
By:
Sep 20,2016
0 people found
this helpful
After a lot of drama we finally moved into our dream home and that would not have been possible with the help of Ross and Sarah...
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Comment on agent fees
Excellent value
Was this helpful? Yes
Sep 19,2016
Minithumbup
Ross English
By:
Sep 19,2016
0 people found
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Our experience with eMoov is above our expectation. We were on the market with professional photographs to chose from within a few days and sold STC within two weeks. House was listed on the key search sites, with well managed scheduling and negotiations....
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Comment on agent fees
eMoov is excellent value in our opinion
Was this helpful? Yes
Sep 16,2016
Minithumbup
Jonathan Palmer
Ross English
By:
Sep 16,2016
0 people found
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Would highly recommend these guys, they ensured my first house purchase ran smoothly, great communication always returned calls and kept me up to date with what was happening from when the first bid went in. First class....
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Comment on agent fees
Good
Was this helpful? Yes
Aug 19,2016
Minithumbup
Ross English
By:
Aug 19,2016
0 people found
this helpful
Really us communicate with both sets of solicitors so we knew where we were in the process. Went above and beyond....
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Aug 17,2016
Minithumbup
Ross English
By:
Aug 17,2016
0 people found
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Ross and emoov in general are fantastic to deal with, excellent communication. I worried that an online estate agent may be difficult to communicate with but it was always easy to get through to them on the phone and they usually reply to emails within an hour. My other worry was on valuation, however they got the valuation spot on- they valued it at £30000 more than a local agent who visited and it went for over the asking price....
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Comment on agent fees
Excellent value for money
Was this helpful? Yes
Aug 17,2016
Minithumbup
Ross English
By:
Aug 17,2016
0 people found
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Ross was brilliant from negotiating the offer on this property to giving feedback from the vendor once the sale had been agreed. I struggled with getting information from my own solicitor but fortunately Ross filled in those gaps and we are very grateful for that. He went above and beyond to make sure all enquiries were answered quickly and I was never left in the dar about the property we were buying. All in all I would recommend Emoov considering the level of service you get and how competiti...
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Comment on agent fees
I paid another estate agent nearly 3 or 4 times what Emoov charges to sell my property and the level of service was nowhere as good as what I got from Ross.
Was this helpful? Yes
Aug 16,2016
Minithumbup
Ross English
By:
Aug 16,2016
0 people found
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I decided to use emoov on recommendation from a friend, the main draw was the reasonable upfront cost when compared to usual estate agent fees. I had four viewings in the 1st week and more vieings arranged for the 2nd week however I had received an offer of the full asking price in the 1st week, I was delighted. I experienced a few problems with the conveyancing, my buyers went with the emoov advised solicitor and I don't think they performed well with this purchase. I must give a special men...
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Comment on agent fees
Good
Was this helpful? Yes
Aug 16,2016
Minithumbup
Ross English
By:
Aug 16,2016
0 people found
this helpful
Ross has been so helpful during the first part of our sale and purchase process. His responses are always thorough and I am always confident that any queries will be dealt with in a timely manor. Having taken a leap into the unknown with selling our property online his level of service has reassured me that we made the right decision....
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Comment on agent fees
Very reasonable.
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Aug 12,2016
Minithumbup
Ross English
By:
Aug 12,2016
0 people found
this helpful
My experience of emoov up to the current status, Sold stc, has been excellent. Each member of the team I have spoken to has been friendly, polite and helpful and have got an answer and called back when they have promised to. Things so far have gone so smoothly and if all the solicitors are equally efficient until completion I will be delighted! Thanks for your help Ross :)...
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Comment on agent fees
Very fair fees, especially compared to traditional high street agents
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