Email Agent
Rita

About Rita

Customer Service in Sterling De Vere

No description available.
Sterling De Vere

Unit 1, 120 - 132 Chrisp Street Poplar, London
Greater London
E14 6NL

020 8610 9028


Mar 13,2017
Minithumbup
Rita
By:
Mar 13,2017
0 people found
this helpful
Rita is helpful and has sorted problems where necessary. The property is good and as requested although the internet drops out often. Other than that perfectly happy....
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Comment on agent fees
Fees are reasonable
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Mar 10,2017
Minithumbup
Rita
By:
Mar 10,2017
0 people found
this helpful
The agency has been doing a great job and all the problems are mostly fixed as quick as possible. Good customer service. Have been with them for almost 1.3 years now....
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Mar 08,2017
Minithumbup
Rita
By:
Mar 08,2017
0 people found
this helpful
Very helpful and always responds to my emails on time. I'm really happy with her service which has been very professional. I just wish the internet worked well but that's beyond her control and more of an issue with sky....
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Mar 08,2017
Minithumbup
Rita
By:
Mar 08,2017
0 people found
this helpful
Very helpful as an Exclusive Account Manager, she responds very quickly to any problems or questions by email and is very friendly on the phone....
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Comment on agent fees
The Agency's fees seem to be contemporary with others at this time.
Was this helpful? Yes
Feb 24,2017
Minithumbup
Rita
By:
Feb 24,2017
0 people found
this helpful
Rita was always helpful and assisted me with all my issues. I will also drop by the office to meet her. If she was not able to assist me she pointed me or redirected to the right persons able to solve my problems, so thank you. Keep up the good work....
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Feb 23,2017
Minithumbup
Rita
By:
Feb 23,2017
0 people found
this helpful
Good agent, reliable with cleaners, price and all. Rita is a very kind assistant. Nice flats, quick paperwork and move in....
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Feb 13,2017
Minithumbup
Tolga Mehmet
Rita
By:
Feb 13,2017
0 people found
this helpful
Thanks to Tolga and Rita for your great help in helping me transfer properties. Tolga you showed great kindness and helped me move in very quickly! Rita your responsiveness was great!...
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Dec 30,2016
Minithumbdown
Rita
Philip Lu
By:
Dec 30,2016
0 people found
this helpful
It's quite expensive agency but staff is very nice n humble specially Rita and Philip. Agency doesn't provide facilities according to the contract...
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Nov 23,2016
Minithumbup
Rita
By:
Nov 23,2016
0 people found
this helpful
She's easily contacted and is quite helpful with getting stuff sorted when needed, which we are greatly thankful for...
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Comment on agent fees
good
Was this helpful? Yes
Nov 21,2016
Minithumbup
Rita
By:
Nov 21,2016
0 people found
this helpful
Rita has been most courteous and responsive. Personal service is becoming very rare and in the most important place, your home, it is reassuring to know that things are taken care of. Great experience so far....
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Nov 14,2016
Minithumbup
Rita
By:
Nov 14,2016
0 people found
this helpful
Rita is really kind and helpful, she makes you feel like she really cares about your experience with sterling de vere. I would recommend her to other tenants....
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Nov 02,2016
Minithumbup
Rita
Mizan Ali
By:
Nov 02,2016
0 people found
this helpful
Absolutely perfect! Very gentle and polite, very patient and always there if I needed any help! I highly recommend both of them to anyone!...
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Comment on agent fees
Absolutely perfect.
Was this helpful? Yes
Nov 01,2016
Minithumbup
Rita
By:
Nov 01,2016
0 people found
this helpful
Prompt in addressing to the issues highlighted. Made it a point to call back and report after the issue was resolved. That was nice her....
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Oct 30,2016
Minithumbup
Rita
Tolga Mehmet
By:
Oct 30,2016
0 people found
this helpful
Kudos to the all team from Sterling de Vere from Crisp str branch. They are always ready to run the extra mile in order exseed expectation and to do they outmost to assist in friendly and professional manners...I would like to recommend Aziz,Ali Kobir,Vera,Tolga. Pleasure to deal with . Regards ZOLTAN FODOR...
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Oct 28,2016
Minithumbup
Rita
By:
Oct 28,2016
0 people found
this helpful
Rita is very helpful and professional. She is also very proactive and always makes sure that any issue is solved as soon as possible....
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Oct 27,2016
Minithumbup
Rita
By:
Oct 27,2016
0 people found
this helpful
Rita was very helpful,and patient about are gas problem,and after she reported are problem,took the time,to call me back,to see if everything was fixed....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2016
Minithumbup
Rita
Shelly
By:
Oct 26,2016
0 people found
this helpful
I am really happy that I have met this agent and I made deal with them. It is my 2nd time renting from them. I was served by few people and honestly all of them are great and bright people. Very down to earth, very flexible, simple obvious requirement. I have received many calls from customer services to check about my first night experience. I think they are the best as I tried many! Thank you Mr Mujib Ali , Mr Juned Ahmad, Mr Emanuel Patrasc and Mrs Shelly and Rita. 5 starts to all of you....
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Comment on agent fees
I did not pay agents fees as I'm returning customer which is very good thing this agent has made for their loyal customers
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Oct 25,2016
Minithumbup
Rita
By:
Oct 25,2016
0 people found
this helpful
Rita is very nice and helpful, everytime something happened or might happens she is always there to help us. She is great...
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Oct 23,2016
Minithumbup
Rita
By:
Oct 23,2016
0 people found
this helpful
Whenever I have problems with the house, I ask for Rita. She is very professional, very helpful and caring and knows what she is doing....
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Oct 21,2016
Minithumbup
Rita
Rita
By:
Oct 21,2016
0 people found
this helpful
Property is very nice and clean and near by two undergrounds. Agency is good and they response very fast if something is wrong....
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Oct 20,2016
Minithumbup
Rita
By:
Oct 20,2016
0 people found
this helpful
Rita is very polite, informative and helpful. Very good at contacting regarding any issues that are raised and able to resolve them quickly too. Very professional and I would certainly recommend....
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Comment on agent fees
good
Was this helpful? Yes
Oct 11,2016
Minithumbup
Rita
By:
Oct 11,2016
0 people found
this helpful
Ms Rita Mercier is the best agent. She is nice and polite and she helped us a lot. She always answers and sort out every problem in a short time. I m really happy about her....
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Comment on agent fees
Ms Rita Mercier is the best agent. She is nice and polite and she helped us a lot. She always answers and sort out every problem in a short time. I m really happy about her.
Was this helpful? Yes
Oct 10,2016
Minithumbup
Rita
Mujib Ali
By:
Oct 10,2016
0 people found
this helpful
Rita has been very helpful and professional with me. I recommend her. Thanks to her, I didn't have any problem and all has been pretty easy. Thanks again Rita. Mujid Ali has been very professional too. He helped me for an entire afternoon to find a good flat. The best one. Thanks Mujib....
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Oct 05,2016
Minithumbup
Rita
By:
Oct 05,2016
0 people found
this helpful
The staff was very nice and helpful. They managed to set up a house for me pretty quickly. Would recommend....
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Comment on agent fees
297 for two people. Very decent taking into account how clean the process was.
Was this helpful? Yes
Sep 29,2016
Minithumbup
Rita
By:
Sep 29,2016
0 people found
this helpful
Thank you Rita for all your help. Best agent that i ever worked with!!! Keep up the good work! Highly recommended!!!...
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Comment on agent fees
Good!
Was this helpful? Yes
Sep 28,2016
Minithumbup
Rita
Amelie Petit
By:
Sep 28,2016
0 people found
this helpful
Amelie and Rita specially helped me alot. I was facing problems when I moved into a new property but they made it sure that everything was fixed as soon as possible and also they made follow-up calls! Great staff! :)...
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Comment on agent fees
good
Was this helpful? Yes
Sep 27,2016
Minithumbup
Rita
Mujib Ali
By:
Sep 27,2016
0 people found
this helpful
Rita and Mujib are really wonderful staff. I'm impressed with the service they both rendered. I will like to bring to your notice that the lamp holders in the kitchen, on the first floor staircase and the Second floor staircase are both broken, meaning no light in the kitchen and the staircase at night. I will appreciate if something can be done about it real quick....
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Sep 26,2016
Minithumbup
Shelly
Rita
By:
Sep 26,2016
0 people found
this helpful
We had been having trouble with the washing machine for a few weeks. I contacted Shelley from the maintenance department and within a few days of her taking on our issue, we had a brand new machine. Excellent service! Rita was welcoming and has ensured that the move in went well. She was extremely professional in her communications and I would thoroughly recommend her as an agent....
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Comment on agent fees
Agency fees slightly at the upper end but there's a lot included in the service.
Was this helpful? Yes
Sep 01,2016
Minithumbup
Rita
By:
Sep 01,2016
0 people found
this helpful
Rita helps me to find out how to pay my rent. She was very helpful to me. I think it's good thing to have a customer service assistant to rely on....
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Aug 17,2016
Minithumbup
Rita
By:
Aug 17,2016
0 people found
this helpful
Hi, I am very happy to provide Rita my feedback who helped me solve a very complicated issue. She helped me follow the case throughout the incident and it was resolved at the end by her. I appreciate her efforts and hope her the best future. Hope her positive efforts are given suitable recognition. Regards, Gautam...
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Comment on agent fees
Averagely good
Was this helpful? Yes

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