Email Agent
Rita

About Rita

Customer Service in Sterling De Vere

No description available.
Sterling De Vere

Unit 1, 120 - 132 Chrisp Street Poplar, London
Greater London
E14 6NL

020 8610 9028


Jan 05,2017
Minithumbup
By:
Jan 05,2017
0 people found
this helpful
This has been my first time living in London, and Rita has been extremely helpful. She made real efforts to make it a home, and quickly replaced the bed and the table as per my request. Thank you for being kind Rita :)...
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Dec 30,2016
Minithumbdown
By:
Dec 30,2016
0 people found
this helpful
It's quite expensive agency but staff is very nice n humble specially Rita and Philip. Agency doesn't provide facilities according to the contract...
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Nov 23,2016
Minithumbup
By:
Nov 23,2016
0 people found
this helpful
She's easily contacted and is quite helpful with getting stuff sorted when needed, which we are greatly thankful for...
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Comment on agent fees
good
Was this helpful? Yes
Nov 21,2016
Minithumbup
By:
Nov 21,2016
0 people found
this helpful
Rita has been most courteous and responsive. Personal service is becoming very rare and in the most important place, your home, it is reassuring to know that things are taken care of. Great experience so far....
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Nov 14,2016
Minithumbup
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Nov 14,2016
0 people found
this helpful
Rita is really kind and helpful, she makes you feel like she really cares about your experience with sterling de vere. I would recommend her to other tenants....
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Nov 02,2016
Minithumbup
By:
Nov 02,2016
0 people found
this helpful
Absolutely perfect! Very gentle and polite, very patient and always there if I needed any help! I highly recommend both of them to anyone!...
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Comment on agent fees
Absolutely perfect.
Was this helpful? Yes
Nov 01,2016
Minithumbup
By:
Nov 01,2016
0 people found
this helpful
Prompt in addressing to the issues highlighted. Made it a point to call back and report after the issue was resolved. That was nice her....
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Oct 30,2016
Minithumbup
By:
Oct 30,2016
0 people found
this helpful
Kudos to the all team from Sterling de Vere from Crisp str branch. They are always ready to run the extra mile in order exseed expectation and to do they outmost to assist in friendly and professional manners...I would like to recommend Aziz,Ali Kobir,Vera,Tolga. Pleasure to deal with . Regards ZOLTAN FODOR...
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Oct 28,2016
Minithumbup
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Oct 28,2016
0 people found
this helpful
Rita is very helpful and professional. She is also very proactive and always makes sure that any issue is solved as soon as possible....
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Oct 27,2016
Minithumbup
By:
Oct 27,2016
0 people found
this helpful
Rita was very helpful,and patient about are gas problem,and after she reported are problem,took the time,to call me back,to see if everything was fixed....
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Comment on agent fees
Good
Was this helpful? Yes
Oct 26,2016
Minithumbup
By:
Oct 26,2016
0 people found
this helpful
I am really happy that I have met this agent and I made deal with them. It is my 2nd time renting from them. I was served by few people and honestly all of them are great and bright people. Very down to earth, very flexible, simple obvious requirement. I have received many calls from customer services to check about my first night experience. I think they are the best as I tried many! Thank you Mr Mujib Ali , Mr Juned Ahmad, Mr Emanuel Patrasc and Mrs Shelly and Rita. 5 starts to all of you....
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Comment on agent fees
I did not pay agents fees as I'm returning customer which is very good thing this agent has made for their loyal customers
Was this helpful? Yes
Oct 25,2016
Minithumbup
By:
Oct 25,2016
0 people found
this helpful
Rita is very nice and helpful, everytime something happened or might happens she is always there to help us. She is great...
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Oct 23,2016
Minithumbup
By:
Oct 23,2016
0 people found
this helpful
Whenever I have problems with the house, I ask for Rita. She is very professional, very helpful and caring and knows what she is doing....
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Oct 21,2016
Minithumbup
By:
Oct 21,2016
0 people found
this helpful
Property is very nice and clean and near by two undergrounds. Agency is good and they response very fast if something is wrong....
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Oct 20,2016
Minithumbup
By:
Oct 20,2016
0 people found
this helpful
Rita is very polite, informative and helpful. Very good at contacting regarding any issues that are raised and able to resolve them quickly too. Very professional and I would certainly recommend....
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Comment on agent fees
good
Was this helpful? Yes
Oct 11,2016
Minithumbup
By:
Oct 11,2016
0 people found
this helpful
Ms Rita Mercier is the best agent. She is nice and polite and she helped us a lot. She always answers and sort out every problem in a short time. I m really happy about her....
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Comment on agent fees
Ms Rita Mercier is the best agent. She is nice and polite and she helped us a lot. She always answers and sort out every problem in a short time. I m really happy about her.
Was this helpful? Yes
Oct 10,2016
Minithumbup
By:
Oct 10,2016
0 people found
this helpful
Rita has been very helpful and professional with me. I recommend her. Thanks to her, I didn't have any problem and all has been pretty easy. Thanks again Rita. Mujid Ali has been very professional too. He helped me for an entire afternoon to find a good flat. The best one. Thanks Mujib....
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Oct 05,2016
Minithumbup
By:
Oct 05,2016
0 people found
this helpful
The staff was very nice and helpful. They managed to set up a house for me pretty quickly. Would recommend....
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Comment on agent fees
297 for two people. Very decent taking into account how clean the process was.
Was this helpful? Yes
Sep 29,2016
Minithumbup
By:
Sep 29,2016
0 people found
this helpful
Thank you Rita for all your help. Best agent that i ever worked with!!! Keep up the good work! Highly recommended!!!...
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Comment on agent fees
Good!
Was this helpful? Yes
Sep 28,2016
Minithumbup
By:
Sep 28,2016
0 people found
this helpful
Amelie and Rita specially helped me alot. I was facing problems when I moved into a new property but they made it sure that everything was fixed as soon as possible and also they made follow-up calls! Great staff! :)...
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Comment on agent fees
good
Was this helpful? Yes
Sep 27,2016
Minithumbup
By:
Sep 27,2016
0 people found
this helpful
Rita and Mujib are really wonderful staff. I'm impressed with the service they both rendered. I will like to bring to your notice that the lamp holders in the kitchen, on the first floor staircase and the Second floor staircase are both broken, meaning no light in the kitchen and the staircase at night. I will appreciate if something can be done about it real quick....
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Sep 01,2016
Minithumbup
By:
Sep 01,2016
0 people found
this helpful
Rita helps me to find out how to pay my rent. She was very helpful to me. I think it's good thing to have a customer service assistant to rely on....
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
Hi, I am very happy to provide Rita my feedback who helped me solve a very complicated issue. She helped me follow the case throughout the incident and it was resolved at the end by her. I appreciate her efforts and hope her the best future. Hope her positive efforts are given suitable recognition. Regards, Gautam...
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Comment on agent fees
Averagely good
Was this helpful? Yes
Aug 11,2016
Minithumbup
By:
Aug 11,2016
0 people found
this helpful
As an agency Sterling are pretty good to be honest, just a silent background landlord who pop up when required but aren't overbearing. Rita had good phone manner, wasn't intrusive at all. Very respectful of my time and didn't over elaborate the feedback questions....
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Comment on agent fees
Average
Was this helpful? Yes
Aug 10,2016
Minithumbup
By:
Aug 10,2016
0 people found
this helpful
Overall positive experience for the 1 year stay in London. I have dealt with a few agents, but Rita is the one the was most helpful and understanding. She has a geed personal approach and very customer focused attitude. I can not say, there were not problems with the property. If I exclude the loss of internet connection since the 6th week (issue still not resolved by the way!), all and all good stay. With that said, let's see how quickly I get my deposit refund, up to 28 days seems a bit of ...
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Comment on agent fees
average compared to other agencies
Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
0 people found
this helpful
Very polite and effective, I've been very happy of talking with her to solve my problems. The description of the house was very realistic and when we had a problem they solved it within just a week...
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Jul 11,2016
Minithumbup
By:
Jul 11,2016
0 people found
this helpful
Amelie and Rita dealt thoroughly with all issues that arose and made sure to follow up after. If anything else was needed they made sure to refer you to the right department....
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Jul 04,2016
Minithumbup
By:
Jul 04,2016
0 people found
this helpful
The agent responded very quickly and ensured that the faults got rectified. The response time was quick Very friendly approach...
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Comment on agent fees
I have not paid any fees to this agent on this particular instance.
Was this helpful? Yes

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