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Louise  Rusby

About Louise

Mortgage and Protection Adviser in Manning Stainton

No description available.
Manning Stainton

Mortgages -1 Feast Field Horsforth, Leeds
West Yorkshire
LS18 4TJ

0800 0286210


Mar 03,2017
Minithumbup
By:
Mar 03,2017
0 people found
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Very politely and helpful went the extra mile to get the job done. The process was very simple and updates were consistent....
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Comment on agent fees
Good.
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Feb 24,2017
Minithumbup
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Feb 24,2017
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Thank you to Louise and emma at your Crossgates branch for your Outstanding services throughout this process of becoming a first time buyer...
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Comment on agent fees
Good
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Jan 30,2017
Minithumbup
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Jan 30,2017
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I initially went in to see Louise about mortgages and to find out how much I could borrow and the interests rates that were available at the time. When I found a property, Louise helped me with the mortgage application as well as advising me on other products and services. I had to withdrew from two mortgage applications due to issues with those properties. Louise helped me again with my third application and this time it successfully reached completion. Both Louise and Emma were very helpf...
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Comment on agent fees
Compared to other mortgage advisorsÒ€ℒ fees at the time, it was fairly reasonable.
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Jan 20,2017
Minithumbup
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Jan 20,2017
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The service and advice I received from Louise was excellent and I was very happy with the outcome. Emma's administrative support made the process very straightforward and easy for me to proceed....
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Comment on agent fees
The agent's fees were reasonable in the circumstances but I would have preferred them to be less.
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Nov 16,2016
Minithumbup
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Nov 16,2016
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I recently remortgaged my property and was very impressed with the service I received from manning stainton. Louise Rusby, the mortgage advisor at the crossgates branch was very warm and friendly and she provided me with very clear and good advice in an easy understand manner. She secured me a very good deal and saved me a lot of money (always a good thing). The after care was also very good and I was kept up to date with my mortgage progress by emma pearson . I am a very happy customer a...
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Comment on agent fees
Good
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Nov 09,2016
Minithumbup
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Nov 09,2016
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We had such a smooth process handled by Louise and Emma. Louise always had time for us, whether it was an email, a phone call or just dropping by her office. Everything was fully explained to us and any questions we had were able to be answered straight away. Louise helped us get the best deal for us and there were no pushy sales. Emma was great with all our correspondence, quick and concise. Would definitely recommend, especially for first time buyers like our selves. Is really good having so...
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Comment on agent fees
Fees where well explained to us and a reasonable amount.
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Sep 16,2016
Minithumbup
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Sep 16,2016
0 people found
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Louise was very helpful when I turned up at the wrong office. She managed to get everything sorted. Sharron was very helpful with the rental side of things including answering my questions and liaising with the landlord....
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Comment on agent fees
No comment.
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Aug 12,2016
Minithumbup
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Aug 12,2016
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I have been very pleased with the service provided by Louise. She was very informative and explained all the options to me. She was prompt with any communication needed. Emma has equally been very helpful also and prompt with emails .Many thanks....
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Comment on agent fees
Very reasonable fees
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Aug 11,2016
Minithumbup
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Aug 11,2016
0 people found
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Louise arranged our mortgage and all other aspects of the process incredibly efficiently and was extremely supportive at all points of the house buying process. We can't thank her enough!...
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Comment on agent fees
Fees seemed very fair.
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Aug 11,2016
Minithumbup
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Aug 11,2016
0 people found
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As first time buyers we were pretty clueless about the whole process of buying a house - until we met Louise! Her service and support was exceptional from day one, she explained the full process to us from the outset and put our minds at ease. At each stage she was in constant contact, putting everything in place for us and keeping us in the loop. Louise regularly went above and beyond to answer even the smallest queries to put our minds at ease. It's no exaggeration to say that Louise sorted ev...
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Comment on agent fees
Very reasonable for the effort put in and the time spent on our case. Plus the cheaper mortgage fees available for using this process is a huge bonus!
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Aug 11,2016
Minithumbup
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Aug 11,2016
0 people found
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Absolutely brilliant these guys are morgages done simply no messing around and just makes everthing straight forward they are also easy to talk to and always avalible to put any worries to bed...
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Comment on agent fees
Good
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Jul 23,2016
Minithumbup
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Jul 23,2016
0 people found
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Louise and Emma have been extremely helpful and they are a rare gem in the whole sector. Always very precise and quick with their answers, they have been able to find the best possible mortgage not only in terms of monthly and total repayment but also keeping into consideration all the other variables (how quickly we needed the mortgage, the different legal and financial aspects to consider etc....). I definitively recommend Louise and Emma....
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Comment on agent fees
Very reasonable fees for the amount and QUALITY of the work done.
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Jul 01,2016
Minithumbup
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Jul 01,2016
0 people found
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Louise assisted us in choosing the most suitable mortgage for our requirements. When the agent suggested I meet with a broker I was sceptical as to the benefit of doing this as opposed to going direct to a lender. I soon as I met with Louise I realised that is something I would highly recommend doing to others. Louise was highly knowledgeable in her expertise, was polite yet very approachable (which is very important to me) and cut through the jargon to explain clearly the pros and cons of v...
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Comment on agent fees
I felt the fees were very competitive for the excellent service we received.
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Jun 23,2016
Minithumbup
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Jun 23,2016
0 people found
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I was dealt with in a professional manner and kept informed every step of the way. I had several questions which were responded to quickly and any quotes I asked for were emailed out asap. I'm a natural worrier but was put at ease throughout the process. I would highly recommend visiting Louise when looking for a mortgage....
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Comment on agent fees
Fees were in line with other agents fees so seemed reasonable to me.
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Jun 20,2016
Minithumbup
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Jun 20,2016
0 people found
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I can not thank Louise enough for all the help she has given us during this process and ours was not and easy straight forward case. Louise was always available and answered all my question even on a Saturday night. Emma was also great as she stood in for Louise while on holiday and gave us the great news we had our offer....
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Comment on agent fees
Worth every penny
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May 19,2016
Minithumbup
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May 19,2016
0 people found
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I found both Louise and Emma most helpfull despite Louise having to redo the mortgage application 3 times due to my ex husband not dealing with his side re paper work after a difficult divorce taking 3 yrs to complete. Louise had to deal with my tears of frustration many times and supported me through the process. I owe my sanity to her and she went beyond time at work to keep me in touch with events can't thank her enough...
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Comment on agent fees
fees were good
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May 19,2016
Minithumbup
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May 19,2016
0 people found
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Louise has been helpful from start to finish, she always managed to find time to discuss our situation and preferences and went that extra mile to get us the mortgage we needed. Thank you so much for all your help...
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Apr 30,2016
Minithumbup
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Apr 30,2016
0 people found
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Without the help of Louise Rusby we probably would not be able to buy this property. she worked really hard in securing us the mortgage we required. I would recommend their services to anyone, they made the process really easy....
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Comment on agent fees
The agents fees were well worth the money.
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Apr 04,2016
Minithumbup
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Apr 04,2016
0 people found
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We would like to thank Louise for her help in arranging our mortgage. The whole process went smoothly and she dealt with whole thing very proffesionally....
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Mar 10,2016
Minithumbup
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Mar 10,2016
0 people found
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Louise was very helpful and she was always on hand no matter what time of day or night and gave great advise....
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Comment on agent fees
Good
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Mar 10,2016
Minithumbup
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Mar 10,2016
0 people found
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I saw Louise about doing a buy to let Mortgage and also to sort a mortgage out for us all I can say is she was excellent she did everything we didn't need to do anything apart from answer questions she asked and get her the documents she asked for she even got involved once her part was finished to make sure everything was going ok and answerd any questions we had when we come to a stand still with the sellers of the property we bought I don't think we could have done it with out Louise helping ...
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Comment on agent fees
I found the agent fees really good
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Dec 12,2015
Minithumbup
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Dec 12,2015
0 people found
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Louise helped me to decide on mortgage lender and informed me of anything possible that can happen and all the procedures that I have to go through, as a first time buyer I needed that advice help end information. Also she make sure I am well informed and insured me and the house. Great person to work with, very friendly. Carol kept me informed all the time and if I had a question for her, she answers straight away, like a autoreply, just amazing. Very impressed. If I where to go through this p...
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Dec 09,2015
Minithumbup
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Dec 09,2015
0 people found
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Louise was absolutely fantastic she helped me buy my first home she was there to advise me with everything could not have done it with ought her thank you so much!...
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Dec 01,2015
Minithumbup
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Dec 01,2015
0 people found
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We used Louise for our first Mortgage and were pleasantly surprised to find the process completely painless and stress free. I attribute this to Louise providing us with all the information we required at the very start and diligently keeping on top of our case throughout the whole process. I would happily recommend Louise and will certainly use her again when I decide to remortgage....
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Nov 03,2015
Minithumbup
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Nov 03,2015
0 people found
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We've only praise for Louise. She brokered two simultaneous mortgages, residential and buy to let, neither of which ended up being straight forward and was completely unflappable. We'll definitely come back when we need our next mortgage....
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Jul 23,2015
Minithumbup
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Jul 23,2015
0 people found
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I found using Louise to source my mortgage a very positive experience. She was able to advise me of the best mortgages available and the best interest rates. Louise and Kerry were always available to answer my questions and answered my emails promptly. I found that by using them my stress over having to contact a bank/building society directly to arrange my mortgage was greatly reduced as they organised everything for me and I had to do very little. I would recommend them to anyone and I have th...
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Jul 04,2015
Minithumbup
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Jul 04,2015
1 people found
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Carol and Louise provided a great holistic service- both in diligently progressing the purchase of my first house, and in sorting out a mortgage and relevant tailored to my need/wants. They took the stress out of buying a house by keeping me up to date with progress, communicating with the seller on my behalf and arranging an extremely competent solicitors. I am exceptionally happy with the quick, efficient and diligent service I received and I would definitely use their services again....
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Mar 13,2015
Minithumbup
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Mar 13,2015
0 people found
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I emailed agency asking for more information on properties, they got back in touch with me the next day, to ask if I would also like to be emailed with any properties that come up where I was interested and for the prices I was looking at. They also put me in touch with the mortgage advisor Louise Rusby, who was exceptional. She did all the paperwork and hard work finding a bank and setting up the mortgage, also helped us with life insurance and gave us ideas on what we could potentially afford....
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Comment on agent fees
Very reasonable for what they did for us.
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Feb 21,2015
Minithumbup
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Feb 21,2015
0 people found
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A great member of staff a credit to crossgates & to manning staiton on time with all impotant issus again great member of staff & fantastic to talk to all the best...
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Jan 28,2015
Minithumbup
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Jan 28,2015
0 people found
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I used Louise to arrange a mortgage for me after buying my new property, I went in after visiting a few banks and other lenders to get a feel of what was out there in the market. On my first visit she was excellent showing me what every lender in the country was offering all under one roof, this saved lots of time and effort looking for the best deal. Louise went into all the small details with fees, set percentages for 2/3/ or 5 year fixed, all this was really helpful. She also was kind enough ...
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