Email Agent
Katie D'Imperio

About Katie

Lettings Negotiator in Townends

I am a lettings negotiator for Sunbury Townends. I love my job and have a passion for property!
At Townends we always have both our homehunter's and landlord's best interests at heart. If you are looking to rent or let your property, please call us on 01932785171 for excellent service and results!
Townends

15a Station Road Sunbury-on-Thames
Middlesex
TW16 6SB

01932 785 171


Jul 11,2017
Minithumbup
Katie D'Imperio
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Jul 11,2017
0 people found
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Very efficient - perhaps our best experience with Townsends in terms of pace of bookings viewings and confirming tenants. References etc dealt with very efficiently...
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May 08,2017
Minithumbup
Katie D'Imperio
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May 08,2017
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Katie was very professional and helpful. Process went smoothly and all was attended to efficiently. We are the landlord/owner and are pleased how quickly the flat rental is turned around....
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May 06,2017
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Katie D'Imperio
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May 06,2017
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Katie was very helpful throughout the whole moving stage. She gave us usefull, helpful and relevant information, and responded to any questions or queries we both had regarding the property. She has a great personality and you can tell she enjoys her job. We had no problems with her or any of the staff team from Townends in Sunbury....
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Comment on agent fees
It was a bit more expensive than other agencies. A breakdown of the costs of the fees would be beneficial.
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Apr 19,2017
Minithumbup
Katie D'Imperio
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Apr 19,2017
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Katie was an amazing helper to sort all our paperwork and helped us to move in to the property. Katie is very professional and friendly, whilst on the phone she deals with all issues very promptly and in person she is the nicest agent I have ever met. I would like to recommend her in dealing with all letting matters x x x...
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Comment on agent fees
Fees are reasonable - maybe there are cheaper, but the services Townends and Katie had provided were outstanding!
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Mar 20,2017
Minithumbup
Katie D'Imperio
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Mar 20,2017
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Katie has been excellent with availability, enthusiasm, and informative throughout two contracts with new Tenant's over the past six months....
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Comment on agent fees
There are probably cheaper around but in my experience they offer good value.
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Mar 08,2017
Minithumbdown
Katie D'Imperio
Amie Squire
By:
Mar 08,2017
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Both Katie and Amie have been very professional throughout the process of finding my new tenants. Kept me informed and updated during the viewing process and gave professional advice when needed. Would recommend both Katie and Amie if you are looking for a local agent....
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Feb 27,2017
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Katie D'Imperio
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Feb 27,2017
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This is my second time Katie looked for tenants after previous tenants moved out she is very through and understanding, very easy to talk to over the phone. She explains well if something I don't understand and gives me good advice. I can pick up phone and ask her whatever I have question and she directs me to the right person in head office to contact or she arranges by herself for me. I can trust her 100%. Thank you...
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Comment on agent fees
Fees are very reasonable
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Jan 31,2017
Minithumbup
Amie Squire
Katie D'Imperio
By:
Jan 31,2017
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Amie was fantastic in helping us move she's been so easy to talk to and really helpful. She made us feel at ease after a bad experience and is very good at her job. Thank you!! Katie also helped us along when Amie was not around and also want to say thank you! Lovely people, branch and easy process....
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Comment on agent fees
Fees were quite expensive.
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Jan 24,2017
Minithumbup
Katie D'Imperio
Amie Squire
By:
Jan 24,2017
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Katie and Amie have made this entire ordeal extremely hassle free and smooth with their excellent advice and proactive, prompt and professional work manner. It wasn't the easiest task to start finding a new home straight after the festive period and with a tight deadline. Looking at some heartbreaking properties also had my hopes quite down. Amie turned the entire situation around with her comfortable approach in showing us around various properties, answering our many questions and being ver...
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Comment on agent fees
Steeper than some but you get what your paying for. The staff are always one step ahead and prepared. Excellent team and worth every penny.
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Jan 17,2017
Minithumbup
Katie D'Imperio
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Jan 17,2017
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Hi my name is Mr Bhinder landlord of 4 west lodge tw15 1rs I wound like mention how impressed i was with the member of staff at towndends who sorted out my new contract.. Amie Squares and Katie d-imperio are both very good at there jobs Highly professional and great manners and very helpful. I was very impressed and glad to work with them in finding my new tenant. thank you townends all the best to all for 2017 Mr V Bhinder...
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Comment on agent fees
good
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Dec 05,2016
Minithumbup
Katie D'Imperio
Amie Squire
By:
Dec 05,2016
0 people found
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Both Katie and Aimee were straight talking and proactive in finding tenants for my property, it couldn't have gone better and would highly recommend using them to let your property. They had someone lined up to view the property before I had even signed the paperwork and put it on the market, really impressed....
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Comment on agent fees
Could always be less.
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Nov 28,2016
Minithumbup
Katie D'Imperio
Amie Squire
By:
Nov 28,2016
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Townends provided a great service from start to finish. Katie was very professional and nothing seemed too much trouble, she kept me updated throughout the process . I would highly reccommend....
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Comment on agent fees
Good
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Nov 24,2016
Minithumbup
Katie D'Imperio
Amie Squire
By:
Nov 24,2016
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I would like to thank Katie and Amie for their professionalism in dealing with us and in managing the letting of our property....
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Comment on agent fees
I think the agent's fees are comparable to other Estates Agents. However not sure the fully managed provides Value For Money. The Rent Demand fee seems high to me.
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Sep 21,2016
Minithumbup
Katie D'Imperio
By:
Sep 21,2016
0 people found
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My flatmate and I arranged to view this property, Katie being our coordinator. The viewing was very interesting, and we decided we would rent this flat. There were a few teething problems, but both Katie and James were very helpful in resolving them....
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Comment on agent fees
a little on the high side, but the service was good, so acceptable
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Aug 31,2016
Minithumbup
Katie D'Imperio
By:
Aug 31,2016
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We are very happy with the service from Katie. She dealt with us promptly and professionally. It's a big shame that the team we were passed on to from having our offer accepted were very negligent and failed to get back to us until the day before we were due to move in. A huge let down from an otherwise great service!...
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Comment on agent fees
Not happy with the price considering we have essentially paid for the inconvenience of having to follow up emails with phone calls after having no response for 6 days in the week before our move in date. For ‚£300 each I would have expected to not have to find time during my busy working day to call to find out when I can expect a response. Katie did follow this up for us at one point but we still were not contacted by the woman dealing with our tenancy agreement.
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Aug 26,2016
Minithumbup
Katie D'Imperio
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Aug 26,2016
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Katie is a really nice and polite agent. She has a positive attitude. She is easy going person and helpfull....
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Comment on agent fees
Good
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Aug 26,2016
Minithumbup
Katie D'Imperio
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Aug 26,2016
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Katie is a really helpful and professional agent. She helped me from the beginning, from booking the viewing until now, clarifying doubts that I have. Thanks for your patience....
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Aug 17,2016
Minithumbup
Katie D'Imperio
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Aug 17,2016
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So impressed with Katie. She was extremely helpful and efficient from the onset. All correspondence was easy and she always worked to suit my needs. She is a complete professional who I would highly recommend and would happily work with again in the future. Thank you for making the process so easy Katie....
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Comment on agent fees
Competitive
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Aug 08,2016
Minithumbup
Katie D'Imperio
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Aug 08,2016
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Katie, was exceptional in understanding the problem and went around in ensuring it was promptly addressed and in so doing meeting and exceeding all my expectation in securing the perfect property. Very simply, Katie is an asset....
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Jul 29,2016
Minithumbup
Katie D'Imperio
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Jul 29,2016
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Katie is very friendly, enthusiastic and professional letting agent. She took nice photos of my house to advertise online and found tenants within 2 days. I am very happy thank you....
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Comment on agent fees
Quite good I think
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Jul 22,2016
Minithumbup
Katie D'Imperio
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Jul 22,2016
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Katie has been very helpful and efficient with dealing with all aspects of my first experience of being a landlord, so would highly recommend and company her to others....
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Comment on agent fees
Reasonable
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Jul 22,2016
Minithumbup
Katie D'Imperio
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Jul 22,2016
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James and Katie went above and beyond and found me the ideal tenant really quickly. Would highly recommend them to any landlord looking to rent out a property around the Sunbury area....
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Comment on agent fees
Very competitive - you get what you pay for!
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Jul 12,2016
Minithumbup
Katie D'Imperio
Katie D'Imperio
By:
Jul 12,2016
0 people found
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A very lovely young lady who kept me informed of all progress/communication etc and surpassed my expectations. Highly recommend her to anyone seeking rented accommodation. Thank you Katie...
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Comment on agent fees
Good
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Jul 08,2016
Minithumbup
Katie D'Imperio
By:
Jul 08,2016
0 people found
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Katie has been great with both my parents and I. Dealt with everything quickly and kept us up to date with everything. Great customer service...
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Comment on agent fees
Great people skills Great customer service
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Jul 07,2016
Minithumbup
Katie D'Imperio
By:
Jul 07,2016
2 people found
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Katie is VERY professional. She has kept me up to date with properties which suited my needs. Great customer service...
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Jul 06,2016
Minithumbup
Katie D'Imperio
By:
Jul 06,2016
1 people found
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Katie was a great help with my recent move via Townends. Leaving it to the last minute and in a real state of flux on where to move to & what type of property (flat or house) she was really good at helping me be a little more decisive and ruling out the maybes based on my preferences. As a result I got the house I had earmarked a week or so earlier as ideal for me but had almost ruled out on price. All in all Katie was really professional and kept me in the loop well with all Comms & n...
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Comment on agent fees
Good
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Jun 10,2016
Minithumbup
Katie D'Imperio
By:
Jun 10,2016
1 people found
this helpful
Katie is a lovely Agent and always gets back to you. She can however be a bit pushy when it comes to letting a property even if it is a sought after property, more time would be appreciated in having time to think about the property after viewing....
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Comment on agent fees
Agent fees are very high and put you off using Townends
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Jun 02,2016
Minithumbup
Katie D'Imperio
By:
Jun 02,2016
0 people found
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Jenna and Katie were efficient and always returned call and worked well on our behalf . We would use Townsend again ....
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Comment on agent fees
On the high side sadly!
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May 18,2016
Minithumbup
Katie D'Imperio
By:
May 18,2016
0 people found
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Excellent customer service, friendly and professional. Jenna keeps her promises and always returns calls. A pleasure to deal with, no complaints....
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Comment on agent fees
Competitive compared with other local agents
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May 05,2016
Minithumbup
Katie D'Imperio
By:
May 05,2016
0 people found
this helpful
Good handling of the tenancy agreement. I needed to move into a quality place as soon as possible, and the ladies made it happen. One star as been dropped due to a couple of delays, and the house was quite dirty when I moved in....
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Comment on agent fees
Fees were dropped in order to make affording this place a possibility, which was really great and appreciative by me.
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