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Joanne Guiver - no image available

About Joanne

Asset Manager in Peach Properties

No description available.
Peach Properties

53 Bethnal Green Road Shoreditch, London
Greater London
E1 6LA

020 7739 6969


Apr 02,2017
Minithumbup
Joanne Guiver
Anne-Marie Dibben
By:
Apr 02,2017
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The best letting agent i've ever rented from. Diligent, fast, and not out to screw everyone over like many others in the industry....
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Oct 03,2016
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Joanne Guiver
Anne-Marie Dibben
By:
Oct 03,2016
0 people found
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Agents are slow to respond to requests. They do not take phone calls, and emails were met with an out of office message every single time. Repairs are very slow to occur, with a leak in the kitchen drain pipe going unaddressed for over a month. After a while, we began communicating with the landlord directly, as he is much more responsive and eager to keep his flat in working condition. *...
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Jun 10,2016
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Joanne Guiver
Chris Odysseas
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Jun 10,2016
1 people found
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I rarely write a review on anything but had to make an exception for Peach. Peach was my managing agent for 14 years and selling agent recently. In all that time I have never had reason to complain or be concerned . If I could give them 6 stars out of 5 I would. I always felt like more than a client, rather Peach always had my back - like we were in it together. I live abroad. Great team of people - each one a star. Thanks Peach!...
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Comment on agent fees
very fair and reasonable
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Dec 14,2015
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Sam Gross
Joanne Guiver
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Dec 14,2015
1 people found
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Just excellent, from day 1 Peach and their team have been on the ball. I can honestly say they have made my job easy being the landlady, I could not recommend then more highly. Every maintenance issue dealt with smoothly, and young Sam seems to be on the ball always finding me nice new tenants ever so quickly. I still speak to Gregg, from time to time for a nice catch up and always invited in for a cuppa! Friends and professional agents Hannah White...
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Comment on agent fees
I pay management 12% but pay monthly rather than in one sum
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Nov 26,2015
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Sam Gross
Joanne Guiver
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Nov 26,2015
1 people found
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Just completed on the sale of my property two weeks ago today. I am more than happy to leave a review as the service was great !! The sale did take longer than I hoped for but sometimes this does happen, but I can honestly say that Sam was there for me throughout the whole process, even responding to some of late evening calls when I was a little nervous. I was very happy with the price and fee, the buyer was a little slow but we are completed now :) Seema...
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Comment on agent fees
Very fair at 1.25
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Nov 16,2015
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Sam Gross
Joanne Guiver
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Nov 16,2015
2 people found
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Would like to thank the Peach team for there hard work over the years. This year did prove tricky with a few major maintenance issues, but Joanne was excellent as usual and helped resolve the issues as best as possible. It's not always easy being a landlord but with a good agency on your team it certainly helps. Sam recently secured me a new set of tenants which I am very happy with as seem like a nice couple and sure to be easier than the previous tenants who were untidy at best! Thank yo...
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Comment on agent fees
Always been a good agent happy to pat their fees
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Nov 10,2015
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Joanne Guiver
Sam Gross
By:
Nov 10,2015
1 people found
this helpful
Good service, Joanne looks after my property very well, only had a few issues but all dealt with quickly and efficiently. Tradesmen seem reliable and reasonable prices for repairs. Thank you to Sam and the lettings team for finding me new tenants again ! Eve...
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Comment on agent fees
Usual management fee
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Oct 26,2015
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Joanne Guiver
Anne-Marie Dibben
By:
Oct 26,2015
1 people found
this helpful
Peach Properties manage a couple of my properties. Joanne and Anne have always kept on top of things so I have nothing to stress about. I do work and don't have any time myself. Email communication has been great and means I can focus on other things while they look after my investments. Many thanks...
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Comment on agent fees
As I have a couple of properties I get a discount on management fees which I am happy about
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Aug 26,2015
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Joanne Guiver
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Aug 26,2015
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I've been a tenant in 2 properties managed by Peach and can honestly say that we have always been looked after and a any problems were promptly dealt with by Jo and her team. Over the years I have recommended them to several friends who have/had a happy relationship with the other members off staff...
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Comment on agent fees
Fees were fair and there were no hidden or extra costs
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Aug 21,2015
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Joanne Guiver
Anne-Marie Dibben
By:
Aug 21,2015
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Management department is a bit of a joke ! They say open from 9 till 5 but it's more like 11 till 3, and even then you are put through to a useless voice mail 9 times out of 10. I've had a number of issues since moving into the managed property and only once I have been satisfied with the out come in terms of response time. I have been living in a peach property for nearly 3 years and do recommend the agency just avoid Anne who is very rude and often talks down to you. Overall typical agency...
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What agent could do to change your mind?
Seemed normal
Attached Files
Comment on agent fees
Seemed normal
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Jan 12,2015
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Joanne Guiver
By:
Jan 12,2015
1 people found
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Peach Properties and Joanne Guiver have been great to deal with. When we first moved to the UK, I used Peach Properties to find a flat for my family and Peach was good at actually listening to the requirements I provided and found appropriate properties. Once we were into the one selected, the experience has been as good as might be reasonable to expect. Joanne is responsive and we have had no major issues. When the washer packed it in, Joanne arranged to replace it within a few days. We ar...
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Nov 11,2014
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Joanne Guiver
Sam Gross
By:
Nov 11,2014
1 people found
this helpful
Peach properties have been great finding me a property. Sam kept me updated with anything that became available and matched me up with my home by Victoria Park. Joanne deals with any maintenance works we need doing so we don't have to deal with the Landlord. I hope to stay here as long as possible and recommend the Peach team to my friends....
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Comment on agent fees
Compared very well compared to what other agents have quoted and fee\'s i paid in the past
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Jul 21,2014
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Joanne Guiver
Chris Odysseas
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Jul 21,2014
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A really good responsive and helpful agency. They go the extra mile and service is fantastic. They are easy to get hold of, honest and generally pleasant to deal with it. Highly HIGHLY recommended. Joanne is an excellent property manager and willing to help where she can, Chris is also always available with market advise and a very good sounding board on property matters....
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Apr 07,2014
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Joanne Guiver
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Apr 07,2014
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I have been a tenant with Peach Properties for 2 years now throughtout this time me and my fellow flatmates have hada few maintenance issues. When moving in we were advised by Sam in the lettings team that as our property would be managed by Peach any maintenance issues would need to be reported via email to Joanne Guiver. Joanne has always been extremely helpful and quick in getting any problems sorted from lightbulbs to appliances. I would highly reccommend going to Peach....
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Jan 17,2014
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Joanne Guiver
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Jan 17,2014
1 people found
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I have been with Peach Properties for over 4 years now and during this time my personal experience has been very positive. The whole Peach team been helpful, responsive, and understanding of my concerns as a landlord, whilst ensuring the needs of the tenants are met. Jo, Gregg and Christ are excellent. Due to travel commitments Peach Properties manages my property pro-actively on a full-time day-to-day basis, and on the occasions when I have had the additional need to use their home repair / ...
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By: gregg
Jan 24, 2014
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thank you for the positive response as its very much appreciated. We are a small team of 8 people and unlike most agencies we don't have a transient staff ( 5 of our team have been with Peach for over ten years ) which means that theres consistency especially with our property management between Landlord/tenant and Peach. ...
Jan 15,2014
Minithumbup
Chris Odysseas
Joanne Guiver
By:
Jan 15,2014
2 people found
this helpful
I have experienced nothing but excellent service from Peach Properties over the many years I have made use of their services. Firstly, UNLIKE so many agents, they are friendly, approachable and have a sense of humour whilst always being exceptionally professional. Additionally, any query I may have is always responded to in extremely short order and in an effective way. Being a landlord can be a stressful existence at times, but Peach have been brilliant \'gatekeepers\' in terms of reducing my s...
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By: gregg
Jan 24, 2014
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Cheers Simon! You've trusted us with your portfolio for many years and we very much appreciate your ongoing business. We have been encouraging our Landlords to give feedback as sometimes agents do become a little complacent therefore its good to know that after all these years, we are still doing a good job! ...
Dec 20,2013
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Chris Odysseas
Joanne Guiver
By:
Dec 20,2013
1 people found
this helpful
I have been with peach property since 2009 as a tenant of the property they manage. Chris, Jo and Anne-Marie, they have been great in sorting out whatever issues we have had, maintenance, documentation and so on. Also they have been very polite, honest, flexible and professional. Happy to see them expanding as they are great and capable professionals....
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Dec 16,2013
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Joanne Guiver
By:
Dec 16,2013
1 people found
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Peach Properties has been letting my flat for the past 10 years while I was abroad. I trust them to look after the property on my behalf. I like that I have been speaking to Gregg and Joanne since day one and although today they have expanded and I had the pleasure of working with other members of staff, the feeling of being an old and valued customer remains....
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Dec 12,2013
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Chris Odysseas
Joanne Guiver
By:
Dec 12,2013
1 people found
this helpful
Have dealt with Peach for approximately 5 years.They always return calls and deal with prospective tenants in a professional manner, unlike so many other big agencies. They have found me excellent tenants and I always feel they actually care about their clients, both tenants and landlords. The team are always pro-active and Sam ,Chris ,Anne-Marie ,Joanne and Loreta have all dealt with me in their various capacities and are all efficient and courteous. I will continue to use them and recommend...
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Dec 10,2013
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Chris Odysseas
Joanne Guiver
By:
Dec 10,2013
1 people found
this helpful
Lovely team ,easy to talk to them when I face problem. I got my property through Peach ,Chris the manager was very helpful to get me a deal.I highly recommend them....
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Dec 10,2013
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Joanne Guiver
By:
Dec 10,2013
1 people found
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Peach have been let and managing my property in Old Street for over 6 years now and they have been a pleasure to deal with, in particular Gregg, Jo and Chris who have been there throughout the whole duration (which I found to be refreshing compared with lots of others agents with high turnover of staff who never offer a personal touch). I would strongly recommend their services to anyone thinking of renting or selling their property in the local area....
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Aug 12,2013
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Joanne Guiver
By:
Aug 12,2013
1 people found
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I have been using Peach Properties in excess of 10 years for my lettings. They have been the best and ONLY agent I use and will ever use due to the honest service they provide. Do not get me wrong, I am not writing this for the sake of it, but I have several siblings who have had different letting agents manage their properties and they have all had complications. Sim the accountant was always on time in paying us, I believe she has left now. Jo is very prompt in dealing with matters over th...
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Jan 28,2012
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Joanne Guiver
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Jan 28,2012
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Avoid the cutsey "these agents are not like Foxtons, they are down to earth, blahdeblah" reviews. Prior to contract signing I said that I was married and would be living in the new property with my wife. At the contract signing they said I was in breach of contract because my wife didn't appear on their contract!, in breach so soon! they provided an amendment, but made the situation so awkward. The deposit we handed over to Peach was only partially deposited by landlord in the DPS. Lan...
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By: Peach Director
Aug 30, 2012
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Dear Sir, If your wife was going to be living at the property, then she should have been on the AST agreement. Tenants often don't wish to put other persons on the AST to avoid paying additional referencing costs ( we use MARAS reference agency ). Often Landlords do request amendments to AST agreements prior to signing, but our agreements are written up but trade software specialists (with specialist Solicitors) who update them on a regular basis. We are not lawyers, therefore do not amend them ...
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