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Jack Hellier

About Jack

Director in Yates Hellier

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Yates Hellier

48 Berkeley Street Glasgow
City of Glasgow
G3 7DS

0141 248 8726


May 16,2017
Minithumbup
Jack Hellier
By:
May 16,2017
0 people found
this helpful
We've rented our flat from Yates Hellier for nearly three years. Any issues have always been sorted very quickly and the staff are always very friendly and efficient. Having rented through some of the bigger agents in the past, I can say that Yates Hellier have been the best....
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May 13,2017
Minithumbup
Ross Yates
Jack Hellier
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May 13,2017
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Another 5 stars for Yates Hellier! My partner and I switched managing agents to Yates Hellier at the start of 2015 after a disappointing service from our previous agent. We feel that our property is now in really good hands with them and we would highly recommend them to other landlords. We get regular updates on the condition of our flat and both Ross and Jack are very approachable and professional at all times....
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Comment on agent fees
Slightly more than what we paid before, but a premium we are happy to pay for the service we receive.
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Oct 19,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Oct 19,2016
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What a can I say? I was left high and dry by the poor management of my apartment by another agent and I was so lucky that Jack replied, when I was looking for another agent. Jack has tirelessly dealt with PRHP on my behalf, dealing with all correspondence and attending hearings, he has been thorough and totally efficient in dealing with all repairs, safety checks etc and as soon as the PRHP signed the completion certificate, Jack had the advert ready for submission on Right Move, this attracte...
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By: Jack Hellier
Oct 21, 2016
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Marj, many thanks for your review. I'm glad you're happy and that your property is now generating revenue again. ...
Aug 05,2016
Minithumbup
Jack Hellier
By:
Aug 05,2016
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I only used Orbis for a short period as I was moving back in to my flat. Having had many problems with previous agents I have to say that Jack and Orbis have been the most professional agents I have used to date. Communication was first class and I was kept informed about all issues related to my flat. Repairs where efficiently managed with photographs to clarify the issues, and the work carried out to a high standard. I would not hesitate to recommend Orbis....
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Comment on agent fees
Fees were reasonable
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Jul 12,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Jul 12,2016
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this helpful
I have used several agents over the years, both in Glasgow and in England. None compare to the efficient and professional service provided by Jack and Ross. The 'can do' attitude and attention to detail at Orbis means I know my property portfolio is in good hands. In short, the service they provide is first class....
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Comment on agent fees
Very fair - especially when considering their success at achieving a much higher rent than expected.
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By: Jack
Jul 12, 2016
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Mark, many thanks for taking the time to write a review. Jack ...
Jun 20,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Jun 20,2016
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Orbis Property was recommended to me through a friend who felt they could offer a more personalised and hands-on approach to managing my property. Jack and Ross are very friendly and communicate well. I've had great service from them so far....
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Comment on agent fees
Good for the scale of the company and level of service.
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By: Jack
Jun 20, 2016
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Chhay, many thanks for your review. Speak soon, Jack. ...
Jun 14,2016
Minithumbup
Ross Yates
Jack Hellier
By:
Jun 14,2016
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The services I am provided by Ross and Jack have been absolutely first class and professional. I have no hesitation in recommending them to anyone....
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Comment on agent fees
I'd say the fees are fair and competitive
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By: ross
Oct 13, 2016
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Hi Homan, thank you for taking the time to write a review. It means a lot to me knowing your happy. Ross ...
Jun 10,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Jun 10,2016
0 people found
this helpful
Both Jack and Ross have been extremely professional, polite and attentive since we took on a property with them. Having worked with 5 different large agents over the last 4 years, I can say hands down that these two are by far the best me and my partner have ever worked with....
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Comment on agent fees
Excellent
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By: Ross
Oct 13, 2016
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Hi Ben, thank you for the kind review. Ross ...
May 19,2016
Minithumbup
Ross Yates
Jack Hellier
By:
May 19,2016
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I used to use one of the larger agents in Glasgow to rent out my flats, the communication was good at the start but then wore over time. When my most recent became available in Hyndland I reached out to Ross who was by a friend and met him for a coffee to see what they could offer. Ross visited the flat and pretty much took the whole project on from there, excellent communication, really on the ball with all work that needed done and most importantly I had 0 days between one tenant moving out ...
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By: Ross
Oct 13, 2016
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Hi Jamie, thank you for the review. I work hard for my clients and we got a great result for you! I'm glad your happy. Speak soon, Ross ...
May 11,2016
Minithumbup
Jack Hellier
By:
May 11,2016
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Jack and Orbis property have provided an excellent service for my flatmate and I. We moved into our current flat in February and Jack has only been a call or a text away for anything we needed. From the get-go we were impressed with the relaxed environment we experienced when viewing the flat, which is of a very high standard. Flat hunting can be incredibly stressful, and dealing with all of the paper work when you find a property often doesn't do anything to ease this stress. However this p...
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By: Jack
May 12, 2016
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Many thanks for your review Jonny. Speak soon ...
May 03,2016
Minithumbup
Jack Hellier
By:
May 03,2016
0 people found
this helpful
Jack Hellier at Orbis Property provides an outstanding service in letting and managing my property. From the beginning of the process - advising on rental agreements etc, through to finding and vetting tenants - Jack was efficient, reliable and highly professional. The on-going property management is of a very high standard. I cannot recommend Jack and Orbis property highly enough....
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Comment on agent fees
The Agents fees are competitive and definitely in line with the service they offer.
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By: Jack
May 12, 2016
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Hi Nicola, thanks for taking the time to write a review. Jack ...
Apr 29,2016
Minithumbup
Jack Hellier
By:
Apr 29,2016
0 people found
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I was new to the letting world and unsure of all the issues that could/would arise. Orbis, via Jack however were extremely helpful in explaining options and indeed in taking responsibility for outstanding actions. The service was very quick to find tenants, vet them and transact the deal....
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Comment on agent fees
Fees are very reasonable for the service given
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By: Jack
May 02, 2016
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Hi Jon, thanks for taking the time to share your experience of our services. Speak soon. ...
Apr 25,2016
Minithumbup
Jack Hellier
By:
Apr 25,2016
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I would not normally consider writing reviews online, but, felt that the service I received from Jack at Orbis was unusually positive. This was our first experience of buy-to-let and we were slightly daunted by the prospect of the administration and management of such a venture. However, I can honestly say that Jack guided us gently through the process, alleviating the anxiety and removing any obstacles which arose. He was on site from the genesis of the project and advised on all matters from...
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Comment on agent fees
Agent's fees were reasonable for the quality of service received.
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By: Jack
May 02, 2016
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Hi Pauline, thanks for the kind words. Regards, Jack ...
Apr 22,2016
Minithumbup
Jack Hellier
Ross Yates
By:
Apr 22,2016
0 people found
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Jack dealt with all aspects of getting my property ready to rent. He was very professional, helpful and pro active. it is very reassuring to know that the management of my property is in very capable hands. I rate him very highly and would have no hesitation in recommending him....
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Comment on agent fees
Goid
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By: Jack
May 02, 2016
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Leigh, many thanks for your review. Jack ...
Feb 10,2016
Minithumbup
Ross Yates
Jack Hellier
By:
Feb 10,2016
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I've lived in my flat for three years and both Ross and Jack have been excellent. All issues have been dealt with quickly and efficiently. I've dealt with a few rental agencies in the past and Orbis have been the best by a country mile....
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By: Ross Yates
Feb 10, 2016
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Hi Kim, thank you for your review ...
Feb 07,2016
Minithumbup
Ross Yates
Jack Hellier
By:
Feb 07,2016
0 people found
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My business partner and I have worked with Ross and Jack on various residential projects over the last five years and they have managed my personal portfolio for the last four. The energy these guys have is fantastic and it shows in every bit of work they do, they work round the clock to deliver results. Their front end marketing and advertising is unmatched and each time they have exceeded my expectations, but their real value lies in their back-up support, they have a great team of guys workin...
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Comment on agent fees
Good
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By: Ross Yates
Feb 09, 2016
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Iain thank you for taking the time to write a review and its been a pleasure working together for the last 5 years. Ross ...
Dec 21,2015
Minithumbup
Ross Yates
Jack Hellier
By:
Dec 21,2015
1 people found
this helpful
We selected Orbis after a thorough research and could not be happier with their management of our flat. Both Ross & Jack are extremely friendly. They always have time to listen to us and are very quick at returning phone calls and emails. Their friendliness is only matched by their professionalism. Ross & Jack took care of bringing our flat up to rental standards. They contacted all the relevant tradespeople so that all required certificates could be issued. They offered quotes for pai...
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By: Ross
Dec 21, 2015
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Sandy, thank you for the kind words. I hope you and Claudio have a lovely christmas and I wish you all the best for 2016. Speak soon, Ross ...
Dec 14,2015
Minithumbup
Jack Hellier
Ross Yates
By:
Dec 14,2015
1 people found
this helpful
From the first viewing Jack was very pleasant to deal with, he was friendly, welcoming and completely capable of answering all of the questions we had about the property. Since moving in all of the paperwork has been completed quickly and the process was made extremely easy for both myself and my partner, which was a relief as we're both extremely busy with work and university. We had a very minor issue with the extractor fan in the bathroom and alerted Jack who personally came out that day and ...
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Dec 07,2015
Minithumbup
Jack Hellier
Ross Yates
By:
Dec 07,2015
1 people found
this helpful
I would recommend Orbis Property to anyone looking to rent. So far they have been a highly reliable and professional team who have always responded quickly to any queries or concerns....
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Dec 03,2015
Minithumbup
Jack Hellier
By:
Dec 03,2015
0 people found
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Jack has been highly professional, reliable and easy to deal with, he has responded all of our requests in good time. Organised and personable....
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Nov 30,2015
Minithumbup
Jack Hellier
Ross Yates
By:
Nov 30,2015
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I have found both of the people I have dealt with to be friendly and courteous at all times. When we first moved in they were fantastic and if ever we had issues within the flat they have dealt with them promptly and professionally. I would highly recommend them....
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By: Jack
Dec 01, 2015
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Hi Steven, many thanks for your review. I'm glad you're both happy in your new flat. ...
Nov 25,2015
Minithumbup
Jack Hellier
Ross Yates
By:
Nov 25,2015
0 people found
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This is my first time renting a property with Orbis and it has been a straight forward and easy process, made this way by the efficiency of the company. The move in was smooth and any problems I have encountered during my tenancy have been dealt with very quickly. Jack is approachable, friendly and efficient. Ross also stepped in when Jack was on holiday and I found him equally helpful. I have rented properties before and can say, that Orbis is the best agency I have used....
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By: Jack
Nov 28, 2015
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Summer - your review is much appreciated. ...
Nov 16,2015
Minithumbup
Jack Hellier
Ross Yates
By:
Nov 16,2015
0 people found
this helpful
Jack and Ross from Orbis are excellent! They are working round the clock, very helpful and supportive, fast, reliable and easy to work with. If I could rate them out of 5 stars, I will give Orbis 6 stars. I believe the most important of tenancy is communication between tenant and agent, and Orbis team never disappoint me. Will surely recommend it 100%...
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By: Jack
Nov 17, 2015
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Danang - thanks for your kind words. Speak soon, Jack ...
Oct 27,2015
Minithumbup
Jack Hellier
Ross Yates
By:
Oct 27,2015
0 people found
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I am very happy with the service provided from Orbis Property. Through all stages of the rental process, from tenant selection to ongoing management & checkout, I have been impressed with their professionalism. I would have no hesitation in recommending them to tenants or landlords alike....
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Comment on agent fees
Competitive introductory fees & good value for money in terms of the service provided.
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Oct 13,2015
Minithumbup
Jack Hellier
Ross Yates
By:
Oct 13,2015
0 people found
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In the last year of starting to use them as a letting agent, they have made it smooth sailing for me. If any problems occurred on the property they were quick to remedy the issue. They found tenants to move in within a week of advertising....
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Comment on agent fees
Fee is reasonable
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Oct 09,2015
Minithumbup
Jack Hellier
By:
Oct 09,2015
0 people found
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Jack was very helpful and professional. I would recommend him to anyone. If I ever move back up this way more permanently again I will definitely use Orbis again. Thank you....
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Sep 14,2015
Minithumbup
Jack Hellier
Ross Yates
By:
Sep 14,2015
0 people found
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Orbis have been straight up awesome. Everything has been well organised and explained. They are prompt and courteous delivering an enjoyable and stress free traverse through the property renting market. Jack and Ross's affable natures have made this possible. They have been adaptable and responsive to my requests. A small repair was needed and they were on it immediately. Cheers Guys! ps I love the flat....
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By: Jack
Sep 16, 2015
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Thanks for the straight up awesome review, Dorian. ...
Sep 09,2015
Minithumbup
Jack Hellier
By:
Sep 09,2015
0 people found
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Jack has been incredibly helpfull with our move into this property, responded to emails prompltly and profesionally and has been willing to answer any quiestions we have had regarding the move. From using other letting agents in the glasgow area i can confidently say that Orbis has been the most profesional and easiest to work with....
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By: Jack
Sep 14, 2015
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Bruce - thank you for taking the time to write a review. ...
Sep 01,2015
Minithumbup
Jack Hellier
Ross Yates
By:
Sep 01,2015
0 people found
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Jack has provided me with a very proactive and responsive service. He has taken on actions over and above the scope of the service in order to help get the properties let out in a timely manner to the satisfaction of the incoming tenants. I am very pleased with the service compared to previous experience of other larger companies who do not provide half the quality of service that Orbis do....
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By: Jack
Sep 01, 2015
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Thanks for the review, Bill - I'm glad you're happy with the service. Jack ...
Sep 01,2015
Minithumbup
Jack Hellier
By:
Sep 01,2015
0 people found
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In June, I moved from London to Glasgow. Finding your way around a new city, let alone finding a house somewhere you aren't familiar with can be tricky (!) - and I only had 4 days in Glasgow to do so. Jack was incredibly helpful - going beyond his call of duty. He even showed me around the property at 9.30 in the evening without complaining (!). After accepting us as renters, Jack met us at 10pm on a Friday night to hand over the keys. The house was in excellent condition when we moved in. We ...
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By: Jack
Sep 01, 2015
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Katie, thank you for your kind words. ...

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