Email Agent
Helen Terry

About Helen

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Manning Stainton

134-136 Lower Wortley Road Leeds
West Yorkshire
LS12 4PQ

0113 279 7955


Oct 10,2015
Minithumbup
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Oct 10,2015
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Thankyou so much for your expert and professional help in selling my fathers property. Your attention to detail and customer service was outstanding .....especially with me living in Australia and having to do this remotely. Thankyou for your patience and understanding of our situation....
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Comment on agent fees
Fees were better than other agents in the area
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Aug 17,2015
Minithumbup
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Aug 17,2015
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This was our second house sale with Manning Stainton and we were very pleased again with the service. Our house details were presented well by Helen but throughout the sale, Cheryl kept us fully informed at all times. She was always courteous and friendly and could always put our minds at ease solving any queries and questions. We wouldn't hesitate to use their services again....
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Comment on agent fees
A tad on the expensive side but good.
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Jun 16,2015
Minithumbup
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Jun 16,2015
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We were very happy with all aspects of the service offered. Helen Terry gave us excellent advice on pricing, resulting in us getting far more than we expected for our property. Her tips on...
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Mar 20,2015
Minithumbup
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Mar 20,2015
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Had very good service from the team at Wortley Office from the very start to completion Cheryl and the team have been in regular contact, we have had weekly feedback. No question is too small to get immediate reponse. This is my third transaction with Manning Stainton I would always recommend them....
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Feb 27,2015
Minithumbup
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Feb 27,2015
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Helen was the first person to visit us and clearly explained the service they offered and was very clear and stated their fees in an honest format. There was no pressure to sign up felt at all. Then during the sale, Nicola and the girls were very helpful in keeping us up to date on interest and viewings at the property, once we had moved out we left them with the keys and they conducted viewings themselves with interested parties. Very trustworthy and stress free service! And once swiftly sold ...
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Comment on agent fees
Average, not a problem.
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Oct 07,2014
Minithumbup
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Oct 07,2014
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The team at the Wortley Branch from the start were proffessional and knowledgable and we felt confident that we had made the right decision to go with Manning Stainton just from the first meeting with Helen. During the sale we had some devastating personal news and Nicola Dresser really went the extra mile to ensure that the exchange and completion of our sale actually happened when we were uncontactable due to a bereavement. We had regular updates throughout the process and the team were all ...
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Jul 15,2014
Minithumbup
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Jul 15,2014
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Excellent all the way! I choose MS because they had previously sold properties in my area. I can see why, they were consistantly friendly, professional and got on with the process as quickly as acheivable. There were no delays in any of their processes and communication was excellent throughout. Thank you Helen, Ashleigh and Nikki....
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Jan 27,2014
Minithumbdown
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Jan 27,2014
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I rang on Monday 27th January to try book an appointment for a valuation. After explaining I work long hours and I am out of the house most of the day I was wanting to book either a late appointment or a Saturday appointment the first lady transferred me to the Manager / V Helen. Once again I explained that I work very long hours and only have 30minutes for lunch so I needed either a late appointment or a Saturday. To which Helen replied " I am fully booked this weekend." That\'s ok I...
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What agent could do to change your mind?
As it was the manager/valuer I was speaking to and in total control of her own diary I am more than sure she does not do all the viewings. I was lead to believe you had accompanied viewers anyway ??? and this isn\'t the Manager/valuer So maybe try accommodate to do a Saturday valuation even if that was in a months time, I was willing to wait. Instead of constantly saying viewing come first. She could have done it early doors at 9am on her way into the office or at close of business I was very flexible with that it just needed to be a Saturday. Maybe be more customer focused than target and sales bonus focused
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May 17,2013
Minithumbup
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May 17,2013
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With a really difficult move facing us and family issues building up we really needed an estate agency that would take care of our situation and "go the extra mile" for us. In short, we got it. The 4 people we met through this branch - Nikki Dresser, Helen Terry, Cheryl Broxup and Rayma Ridsdale - were each absolutely outstanding and the care and attention we received from each of them for our sale was incredible. I would highly recommend this branch and agency to anyone, they have giv...
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By: Mark Manning
Jun 24, 2013
View all comments (1)
Hi Matt, thanks very much for your feedback. We're delighted to hear that through a difficult situation our team were able to provide you with high levels of service. ...
Apr 16,2013
Minithumbup
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Apr 16,2013
0 people found
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Professional from start to finish. We were kept updated on a very regular basis and always after a viewing of the property. When it came to offers, we were informed immediately and advised as to how we should proceed. Cheryl went the extra mile and helped with things like meter readings ( I live in France and my sister in Gloucestershire, so neither of us were able to "pop" round to read them ourselves) and she was always quick to respond to e-mails. We have no hesitation, whatsoever, ...
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