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Hannah  Pointon - no image available

About Hannah

Office Manager in Findahome Online

Findahome Online

Lymedale Business Park, Hooters Hall Road Newcastle under Lyme, Stoke on Trent
Staffordshire
ST5 9QF

01782 564515


Aug 17,2016
Minithumbup
Hannah Pointon
Sharron Williams
By:
Aug 17,2016
1 people found
this helpful
Fantastic estate agents with brilliant, helpful, friendly and very knowledgeable staff. Very supportive throughout the whole process, particularly Sharonn and Hannah who could not do enough for us and were always available to help us and sort out our queries and concerns - of which we had many! Would most definitely recommend this estate agents ....
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Comment on agent fees
Excellent- by far the most competitive in this area.
Was this helpful? Yes
Mar 11,2016
Minithumbdown
Hannah Pointon
Sharron Williams
By:
Mar 11,2016
1 people found
this helpful
We cannot fault Hannah in anyway. She as given us excellent advice tailored to our specific needs, to enable us to acquire a second mortgage successfully. Hannah came out to visit us at home at a time to suit us within a very short time of us making an offer on a property. She took the time to understand our requirements before undertaking lengthy research to enable us to make an informed decision. She offered us several options & discussed these with us fully before proposing the route she ...
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What agent could do to change your mind?
Competitive fees.
Attached Files
Comment on agent fees
Competitive fees.
Was this helpful? Yes
Mar 07,2016
Minithumbup
Hannah Pointon
By:
Mar 07,2016
1 people found
this helpful
Absolute lovely person would recommend Hannah any day of the week! Do anything for you really glad I went with her and the team thanks for everything....
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Comment on agent fees
Top notch at her job!
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Nov 19,2015
Minithumbup
Hannah Pointon
By:
Nov 19,2015
1 people found
this helpful
We used Findahome as we knew they offered a professional service and were good value for money. Hannah came round to take photos of our property and included us in the process room by room, she is very friendly and approachable and made the whole thing enjoyable. Within 24 hours our house listing was up on Zoopla, PrimeLocation and RightMove. The choice of photos was good and not only showed off the house & garden but the canal nearby too. Hannah gave us some good tips for prospective viewi...
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Was this helpful? Yes
Nov 19,2015
Minithumbup
Hannah Pointon
By:
Nov 19,2015
0 people found
this helpful
We used Findahome as we knew they offered a professional service and were good value for money. Hannah came round to take photos of our property and included us in the process room by room, she is very friendly and approachable and made the whole thing enjoyable. Within 24 hours our house listing was up on Zoopla, PrimeLocation and RightMove. The choice of photos was good and not only showed off the house & garden but the canal nearby too. Hannah gave us some good tips for prospective viewi...
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Was this helpful? Yes
Jul 24,2015
Minithumbup
Hannah Pointon
Laura Bettany
By:
Jul 24,2015
2 people found
this helpful
Find a home were incredibly helpful from the start. Their staff were all lovely (I even had a viewer comment on how friendly and helpful they were). The mortgage adviser, Hannah was also very helpful even coming out to my home a couple of times. I would definitely recommend their all round service. The fact that the fees are low is an added bonus!...
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Comment on agent fees
The agent fees very reasonable indeed, in fact half the price of a high street agent that gave us a quote
Was this helpful? Yes
Jan 15,2015
Minithumbup
Katie Gilmore
Hannah Pointon
By:
Jan 15,2015
3 people found
this helpful
I was looking on line for a property to rent, when I spotted one advertised by Findahome Online. I read the description of the property and looked at photographs and thought this is the one for me. I then rang them and spoke to Katie who was very helpful and arranged a viewing for me I met Hannah who showed me round the house, she was very professional and answered all my questions. I submitted an application form along with my personal information and within a few days Katie called me to say t...
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Comment on agent fees
As previous comments,fees were very good.
Was this helpful? Yes
Aug 18,2014
Minithumbup
James Pattinson
Hannah Pointon
By:
Aug 18,2014
3 people found
this helpful
After having my property on the market for some time I was becoming a little despondent at having little or no interest from buyer's, I contacted Findahome whom quickly came to visit me at my home address and, with pressure, explained how the company operated and the available selling options open to me. Findahome's pricing structure was fair and favourably competitive against other local firms. The team at Findahome were enthusiastic, patient and simply got on with the job, proactively succes...
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Comment on agent fees
Fair and competitive.
Was this helpful? Yes
Mar 04,2014
Minithumbup
Hannah Pointon
By:
Mar 04,2014
3 people found
this helpful
I mainly dealt with Hannah. She was always cheerful and encouraging. She was positive about my property and made me feel good whenever I contacted the office. I had a difficult experience when a couple made a very low offer on my property and Hannah was very good and sorted it out for me. The couple complained about Hannah and said she wouldn\'t let them buy my house!!! When actually she was protecting me and ensuring that I got the correct price for it which I did 16K more than that couple wa...
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Feb 26,2014
Minithumbup
Hannah Pointon
By:
Feb 26,2014
3 people found
this helpful
All members of staff were really helpful but particularly Steph & Hannah who we dealt with most of the time. We felt like we got a really personal service and they always did their best to take away the stresses of the process by communicating with us regularly so we knew what was happening. Overall we were really pleased with the service from findahomeonline although not as pleased with the service from the solicitors (premier property) which was unfortunate as they were recommended by find...
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Nov 21,2013
Minithumbup
Hannah Pointon
By:
Nov 21,2013
1 people found
this helpful
The team at find a home have been great all throughout our buying and selling process, from the initial introduction when Tom came to value our property and take the photographs, through to Hannah who has dealt with any queries and kept us informed of the process at every stage. A real friendly team who I would be happy to recommend....
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Was this helpful? Yes
By: Hannah
Nov 21, 2013
View all comments (1)
Thank you so much for taking the time to write a review, it puts a massive smile on our faces everytime we see a new one :) We hope you are happy in your new home. Best wishes from all of the Findahome Team ...
Oct 15,2013
Minithumbup
Hannah Pointon
Tom Williams
By:
Oct 15,2013
1 people found
this helpful
We originally met with Tom (after having valuations from 4 other companies), he was very professional but also easy to talk to and discuss what we wanted from our sale. He explained the different packages they had to offer and also how best we could sell our home to potential buyers (ie, lighting and how to talk to buyers) Toms valuation wasn\'t the highest or the lowest that we had been given, he recommended what we should put the house on for, we suggested what we wanted and we then agreed tog...
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By: Hannah
Oct 17, 2013
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Thank you very much for the review, it makes us feel very proud that you are happy with the service you recieved. I really hope that you are happy and settled in to in your new home now. Thank you so much and I do miss our daily phone calls. Many thanks, Hannah and the Findahome Team x ...
Sep 30,2013
Minithumbup
Hannah Pointon
By:
Sep 30,2013
2 people found
this helpful
We received a fantastic service from start to finish. Every member of the team was helpful, friendly and went out of their way to ensure a smooth process. We felt very informed through excellent communication and attention to detail. We would like to especially commend Hannah who took the lead with our sale. She delivered a superlative service and made us feel that nothing was too much trouble. Moreover, we saved a considerable amount of money by taking the advanced payment package and receive...
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Was this helpful? Yes
By: Hannah
Sep 30, 2013
View all comments (1)
Thank you so much for your kind words. After a busy day in the office that is just what I needed to see :) I am so glad that you are pleased with the service that you received but I can't take all of the credit for selling your property, I think it sold itself pretty well! Good luck with your next property (let me know if you need any help looking) and all of the best in the future. Kind regards, Hannah ...
Sep 12,2013
Minithumbup
Hannah Pointon
By:
Sep 12,2013
1 people found
this helpful
Findahomeonline provided an excellent service - I cannot really fault them! Although the house next door was put on the market at a ridiculously low price only a week after mine, the findahome team still came up with a good number of viewers and my house was sold within three weeks! Hannah Pointon dealt with me most of the time and I can honestly say that she was always bright, attentive and very professional. She always called when she said she would and sorted out any questions that I had. ...
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Was this helpful? Yes
Sep 12,2013
Minithumbup
Hannah Pointon
By:
Sep 12,2013
0 people found
this helpful
Findahomeonline provided an excellent service - I cannot really fault them! Although the house next door was put on the market at a ridiculously low price only a week after mine, the findahome team still came up with a good number of viewers and my house was sold within three weeks! Hannah Pointon dealt with me most of the time and I can honestly say that she was always bright, attentive and very professional. She always called when she said she would and sorted out any questions that I had. ...
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By: Hannah
Sep 12, 2013
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Thank you so much for your review Tizzie, I am really glad you persevered with selling the property even when next door came on the market! It has been a pleasure to sell your house for! All the best, Hannah and the Findahome Team ...
Aug 22,2013
Minithumbup
Hannah Pointon
By:
Aug 22,2013
1 people found
this helpful
I chose Findahome Online because I found them to be very honest and I liked the idea of having 3 payment options. I chose Option 2 and paid a one off fee. I was a bit apprehensive as I wondered whether I would get good service once I\'d paid "up front". I needn\'t have been concerned. The service I received from start to finish was excellent. I sold my property quite quickly and I had lots of support during the sale. All members of staff are friendly and approachable. I found Ha...
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By: Hannah
Aug 23, 2013
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Thank you Wendy! We really appreciate your constructive criticism about the sold slip on the board and it is something we will definitely look at. Good luck in your new home (once you are finally in there)! Best wishes, Hannah and the Findahome Team ...
Aug 19,2013
Minithumbup
Hannah Pointon
By:
Aug 19,2013
1 people found
this helpful
Hannah helped us deal with our long and stressful chain even more than what our solicitor did. She worked tirelessly for us keeping us updated almost everyday and also understood the stresses we were having to deal with. We saved a lot of money using findahomeonline and also got the exposure we needed to find a buyer quickly....
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By: Hannah
Aug 19, 2013
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Thank you for the really kind comments, I have missed our daily phone call since the sale completed! I hope you are really happy in the new home and all the stress was worth it! Best wishes, Hannah ...
Jun 27,2013
Minithumbup
Hannah Pointon
By:
Jun 27,2013
2 people found
this helpful
WeI found find a property to give excellent service and very professional ,We were wary at first with it being so cheap but decided to try it ,was so glad we did we had offer the next day and completion in 6 weeks .Hannah gave excellent customer service through out the sale keeping us informed of everything ,would and have recommended to friends and family ....
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Was this helpful? Yes
By: Hannah
Jun 27, 2013
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Thank you so much for the review and recommendations, it is very important to us! I am so pleased for you and your record speed sale! All the best in the future, Hannah and the rest of the FindaHome Team x ...

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