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Erol Dogruel

About Erol

Senior Lettings Manager in Townends

At Townends we are Passionate about Property and are proud to be able to offer our customers a complete property solution including sales and lettings, mortgages and surveys as well as conveyancing and maintenance.
Townends

440 Chiswick High Road Chiswick, London
Greater London
W4 5TT

020 8994 7022


May 08,2017
Minithumbup
Sam Fard-Manesh
Erol Dogruel
By:
May 08,2017
1 people found
this helpful
Property uploaded very quickly and several tenants viewed that night. Suitable offers negotiated and tenant confirmed. Quite seamless, from listing to move in date....
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Comment on agent fees
Fees negotiated to acceptable level.
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Apr 17,2017
Minithumbup
Sam Fard-Manesh
Erol Dogruel
By:
Apr 17,2017
1 people found
this helpful
Very professional duo and they worked great with each other to ensure everything went ahead as smoothly as possible with my tenancy....
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Comment on agent fees
GOOD
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Mar 13,2017
Minithumbup
Erol Dogruel
By:
Mar 13,2017
0 people found
this helpful
The service was great and Erol answered all my queries in an efficient manner. I was very happy with the professionalism and friendly approach and would recommend using Townends. Thank you to Erol and the team....
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Comment on agent fees
Good
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Mar 02,2017
Minithumbup
Sam Fard-Manesh
Erol Dogruel
By:
Mar 02,2017
2 people found
this helpful
I cannot recommend Townends highly enough. Sam has been responsible for letting my flat, which involved a lot of complications and dramas, which he dealt with in a really professional and calm way and really made me feel that my property is in safe hands - highly important for me as I live in Asia. Townends are slightly pricier than other agents I have researched - but in my experience other agencies are not competitors. It is absolutely worth the money - Sam found a tenant for me within 24 h...
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Comment on agent fees
As mentioned, slightly higher than other agencies - but utterly worth it.
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Feb 24,2017
Minithumbup
Erol Dogruel
Sam Fard-Manesh
By:
Feb 24,2017
0 people found
this helpful
I was very impressed how quickly they managed to let my flat the first time I used Townends a couple of years ago. So went back to them when my tenant moved out. Again they managed to find a suitable tenant within a week. The people I was in contact with (front and back office) were all courteous, knowledgeable, efficient and worked well together as a team....
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Comment on agent fees
competitive
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Mar 10,2016
Minithumbup
Erol Dogruel
Tim DeSouza
By:
Mar 10,2016
1 people found
this helpful
I first rented my flat in Putney in September 2009. My first set of tenants stayed 4 years and were fantastic. Erol then worked really hard to get me new suitable tenants (and I stress the word suitable), who stayed for about a year, but only moved due to a relocation overseas. Again these were excellent tenants. Erol worked really hard again and got two more great tenants who stayed until I sold my flat. Erol listened to what I wanted, was extremely efficient, professional and always pitche...
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Comment on agent fees
Good. Very fair considering the excellent service
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Mar 10,2016
Minithumbup
Sam Ghebremichael
Erol Dogruel
By:
Mar 10,2016
0 people found
this helpful
We just recently rented a property in SW15 with Townends in Putney, after having no success with other agencies. I cannot stress how brilliant and exceptional Sam and Erol were throughout the whole process. Townends in Putney team delivered on their promise; they were honest, responsive and professional at all times and worked hard in getting the job done. Their efficiency and enthusiasm kept things moving all the time, I would recommend highly to anyone looking to rent in SW15. Thanks a lot Sam...
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Comment on agent fees
Fair, they deserve every penny I have paid for!
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Mar 04,2016
Minithumbup
Sam Ghebremichael
Erol Dogruel
By:
Mar 04,2016
0 people found
this helpful
We just recently rented a property in SW15 with Townends in Putney, after having no success with other agencies. I cannot stress how brilliant and exceptional Sam and Erol were throughout the whole process. Townends in Putney team delivered on their promise; they were honest, responsive and professional at all times and worked hard in getting the job done. Their efficiency and enthusiasm kept things moving all the time, I would recommend highly to anyone looking to rent in SW15. Thanks a lot Sam...
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Comment on agent fees
Fair, they deserve every penny I have paid for!
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Feb 18,2016
Minithumbup
Erol Dogruel
By:
Feb 18,2016
0 people found
this helpful
Errol Dogruel and the team at Townends have been friendly, professional and efficient in finding trustworthy and reliable tenants and I am happy to recommend them for their excellent service throughout the process....
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Comment on agent fees
Very reasonable
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Feb 18,2016
Minithumbup
Erol Dogruel
Sam Ghebremichael
By:
Feb 18,2016
0 people found
this helpful
Sam was great with showing us the property and even met us at the property twice after we'd already signed the lease. Erol was really great with helping sort out a number of things before we moved in. He knew what he was talking about and got back to us promptly....
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Feb 17,2016
Minithumbup
Erol Dogruel
By:
Feb 17,2016
0 people found
this helpful
Yet again Erol and his team have excelled themselves. Great customer service (greeted by name and with a smile) and more importantly got the asking price. Thank you...
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Comment on agent fees
Fees are acceptable
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Feb 16,2016
Minithumbup
Erol Dogruel
By:
Feb 16,2016
0 people found
this helpful
Erol and team were extremely efficient in finding a new tenant for my property. At every stage of the process they seemed more driven than their competitors to find the right tenant for me. They were understanding of my needs and made sure that the void period was minimised. Based on the experience I would consider using them on a sole agency basis next time....
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Comment on agent fees
Reasonable fees given the level of service
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Jan 18,2016
Minithumbup
Erol Dogruel
By:
Jan 18,2016
0 people found
this helpful
Erol was extremely helpful in ensuring that our search for accommodation went ahead smoothly. Nothing seemed too much trouble and other members of staff were always keen to assist if necessary....
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Dec 07,2015
Minithumbup
Erol Dogruel
By:
Dec 07,2015
0 people found
this helpful
Agent (Sam) was very attentive and receptive to our requirements. We saw properties with several other agents/companies and Sam was actually the only one that kept showing us properties that corresponded to what we were looking for. All of them were quality viewings and after only 3rd viewing we landed on our dream place. Thanks a lot, Sam!...
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Nov 28,2015
Minithumbup
Erol Dogruel
By:
Nov 28,2015
0 people found
this helpful
I have been a registered Landord with Townends for over four years now. They have consistently proved to be very professional, efficient and honest to work with and always found me great tenants. I would be very happy to recommend them as an agent to any prospective Landlords out there in the area....
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Sep 10,2015
Minithumbup
Jon Chandler-Gray
Erol Dogruel
By:
Sep 10,2015
0 people found
this helpful
Erol Dogruel has been extremely proactive for the past couple of years in finding a tenant at the termination of each lease. He is friendly, positive, knowledgeable, honest and most importantly, trustworthy and true to his word. Erol and Jon went the extra mile on our most recent tenancy. They obtained quotes for decorating, co-ordinated fellow staff members to arrange a professional clean, worked with contractors to have access to the property, went into the property before and after the d...
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By: Claire Evans
Jan 08, 2016
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I have let my flat in putney through Townends for more than five years and have found Erol and his team consistently professional and helpful. Erol has found me great tenants within days of letting the property. I thoroughly recommend him for giving great customer service. ...
Sep 08,2015
Minithumbup
Erol Dogruel
By:
Sep 08,2015
0 people found
this helpful
Mr Dogruel ( the Senior Lettings Manager) was very courteous, friendly and knowledgable from the first meeting. From the viewing of the property to the actual signing of the tenancy agreement ( which took less than 10 days) he supported me ( tenant) in every step of the way. I'm really pleased I have got in contact with Townends Putney and would highly recommend it to anyone, as the services are provided in an excellent manner and no hassle at all. Simply brilliant. Thanks....
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Aug 25,2015
Minithumbup
Erol Dogruel
By:
Aug 25,2015
0 people found
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Very happy with the service provided by Townends specifically Erol who has always been...
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Aug 22,2015
Minithumbup
Erol Dogruel
By:
Aug 22,2015
0 people found
this helpful
I think this agency is the best in Putney. They are friendly, helpful, efficient and get the job done fast. If you are looking for an agency you can trust to be straight-talking and fair on fees then look no further than Townends. Thanks Erol!!...
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Comment on agent fees
Fair
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Jul 23,2015
Minithumbup
Erol Dogruel
By:
Jul 23,2015
0 people found
this helpful
I dealt with Townends Putney to help me searching a flat to rent. Erol was extremely helpful, very professional and answered every query I had. He understood what I was looking for, and finally I found the right house for me. Thanks a lot....
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Jul 23,2015
Minithumbup
Jon Chandler-Gray
Erol Dogruel
By:
Jul 23,2015
0 people found
this helpful
I employed the services of Townends Putney Branch to let my flat in Roehampton SW15. They were courteous and professional throughout the process and were always available whenever I had any queries regarding how viewings of the property were progressing and the quality of potential tenants. I would also like to add that their letting fees were very reasonable in comparison to other letting agents I had the pleasure of dealing with and they were very flexible when meeting my particular requirem...
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Jun 07,2015
Minithumbup
Erol Dogruel
By:
Jun 07,2015
0 people found
this helpful
Ryan has principally managed our property but we have also worked wirh Erol and Ravi and the team are very effective in keeping each other up to date with progress with our property. We are very happy with the service which has been provided for us . As the property is not just an investment but an important part of our income we appreciate the proactive and thorough manner the property was marketed when our previous tenants moved out so that the gap between old and new tenants was kept to a ...
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Jun 01,2015
Minithumbup
Erol Dogruel
By:
Jun 01,2015
0 people found
this helpful
Ryan was so helpful, and advices Mr on what to do in order to secure the house. Always disponible to answer my queries either by text message or calls. I am happy with the flat because he helped me to secure a good deal with expensive flats in the market at the moment. A big thanks also to Erol, he gave me a discount on agency fee. Thanks once again to everybody who participate in me getting the property. Sincerely Pulcherie Awounvo...
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Comment on agent fees
I got the discount rate. Thanks
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Dec 03,2013
Minithumbup
Erol Dogruel
By:
Dec 03,2013
0 people found
this helpful
Adam and Erol found a tenant for my flat within in two days of it being on the market at the full asking price. I was very pleased with the service I received....
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Nov 25,2013
Minithumbup
Erol Dogruel
By:
Nov 25,2013
0 people found
this helpful
Currently, we have several properties in SW15. I cannot express in words how much they have supported me. The Service they offer is exceptional without any trouble. The staff worked really hard to LET all our properties. Thank you....
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Nov 25,2013
Minithumbup
Erol Dogruel
By:
Nov 25,2013
0 people found
this helpful
-Putney Branch staff good and pro-active, found them easy to deal with considering I live abroad and with a big time difference -Would have appreciated more updates on a regular basis without being prompted -Easy to get hold of -Back office polite and courteous but required too many amendments to legal agreements...
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May 08,2013
Minithumbup
Erol Dogruel
By:
May 08,2013
0 people found
this helpful
Erol, Harry and Abi are the \'A-Team\' of lettings. They found me a blue-chip tenant within days of marketing my property and achieved the asking price without any problems. Within 2 weeks my new tenant had moved in; all hassle free with their help every step of the way. Couldn\'t have done it without them!...
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Mar 11,2013
Minithumbup
Erol Dogruel
By:
Mar 11,2013
0 people found
this helpful
From day 1 through to let, Erol, Stephen and the team at Townends Putney were honest, professional, responsive and keen to ensure my property was let to the best posible tenants on the best possible terms. I found the service excellent with all elements expedited quickly and my queries and requests handled in a highly helpful manner. Highly recommended....
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Mar 10,2013
Minithumbup
Erol Dogruel
By:
Mar 10,2013
0 people found
this helpful
Erol & Stephen came out to the flat and were very honest about what rents I could expect and ket me up to date on the potential clients and gave me the honest feedback. Once they had someone make an offer they were on the phone immediately. It took them less than 2 weeks to get the property let. Both great guys....
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Jan 23,2013
Minithumbup
Erol Dogruel
By:
Jan 23,2013
0 people found
this helpful
Harry was very professional in his manner. He was easy to get along with, keen but not overly pushy, as was Erol. I would reccommend Townends to prospective tennants....
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