Email Agent
Charles Fernandez

About Charles

Local Property Director in eMoov.co.uk

No description available.
eMoov.co.uk

New North House, Ongar Road Brentwood
Essex
CM15 9BB

0333 121 4950 local rate


May 23,2017
Minithumbup
Charles Fernandez
Ross English
By:
May 23,2017
0 people found
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Charles initially came to take our home home photographs and to do the Energy Performance Certificate. I cannot comment enough on his professionalism and helpfulness. He paid very close attention to detail to get each photo right. I was amazed at the great quality of his work. Ross had to endure the journey from offer to completion and he did so well. When I was panicked, he didn't. Not sure how he kept such a cheerful and calm demeanor throughout but that is just what you need when buying and s...
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Comment on agent fees
Great.
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Mar 02,2017
Minithumbup
Charles Fernandez
By:
Mar 02,2017
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Charles Fernandez has been outstanding and we couldn't have asked for a better rep to put us at ease and offer us invaluable advice and take so much time and care while taking our photos. We will definitely be keeping his card and recommending him to anyone who wants to sell their property. He went above and beyond what was expected of him with his amazing customer care. He is a great asset to Emoov....
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Feb 27,2017
Minithumbup
Charles Fernandez
Leigh Smith
By:
Feb 27,2017
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What a great personal service that is really a on-line idea all staff are so efficient giving a quick and easy to use service Charles was on time with a friendly and informatie manor and all in all amazing in one word !! Thanks...
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Comment on agent fees
as it says on the tin - no hidden costs thanks
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Feb 14,2017
Minithumbup
Charles Fernandez
Holly Shell
By:
Feb 14,2017
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Charles has been very clear and enthusiastic from the outset. He has taken brilliant pictures of our house. Definitely recommend. Holly has been great for sorting bits and pieces on email relating to fees, etc. Great customer service....
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Comment on agent fees
Very competitive and low
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Feb 13,2017
Minithumbup
Charles Fernandez
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Feb 13,2017
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After speaking to numerous high street estate agents who were charging 1.5 to 2%, someone recommended looking at online estate agents which I wasn't so sure about, but after doing my research and reading reviews it was between eMoov and Purple Bricks. I decided on eMoov as they were alot cheaper and Charles came round to provide the free valuation. Charles is down to earth and professional at the same time, and explains what needs to be done to have buyers interested. After spending a few hours ...
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Comment on agent fees
The fee is definitely worth it to include the photos, floorplans and virtual tour, and the service provided so far.
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Feb 03,2017
Minithumbup
Charles Fernandez
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Feb 03,2017
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Charles is a personable and professional agent. During the process of measuring and assessing the property, and advising us about the services available, he was clear and easy to understand. His professionalism and confidence in taking photgraphs using top equipment was top-class....
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Comment on agent fees
Excellent value.
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Feb 03,2017
Minithumbup
Charles Fernandez
By:
Feb 03,2017
0 people found
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Setting up to sell was easy and quick Charles took very professional photos. I was going to compare online services but the detail and transparency Charles showed in our first meeting made me decide for emoov straight away. The online system for loading information works very smoothly too, so, so far, great service!...
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Comment on agent fees
The best deal I could find.
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Feb 01,2017
Minithumbup
Charles Fernandez
By:
Feb 01,2017
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I've just signed up with emoov and it couldn't be easier. Fantastic service, really simple, efficient and great value for money!...
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Comment on agent fees
Fantastic value
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Jan 23,2017
Minithumbup
Charles Fernandez
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Jan 23,2017
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Really impressed with eMoov so far. Charles has produced some fantastic photo's of our house, and really took the time to make sure they displayed our flat in the best possible way....
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Comment on agent fees
Good
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Jan 19,2017
Minithumbup
Charles Fernandez
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Jan 19,2017
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We found Charles to be very knowledgeable and informative with regards to the sale of our house and the current market. Charles has taken very good photographs with professional photography equipment (no iPhones used). Overall, our experience so far with eMoov has been excellent....
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Comment on agent fees
Fees are a lot lower than high street estate agents for pretty much the same service. It's an obvious choice to use eMoov.
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Jan 18,2017
Minithumbup
Charles Fernandez
Nathan Romano
By:
Jan 18,2017
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The staffs are very friendly, helpful and proactive. They act swiftly and professionally. The photos are very good and the virtual tour is amazing....
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Comment on agent fees
Good
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Jan 13,2017
Minithumbup
Charles Fernandez
Tatiana Korotkiewicz
By:
Jan 13,2017
0 people found
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Wow. I was a bit concerned about going with an online agent rather than standard estate agent but I needn't have worried. So far the service has been outstanding. All my queries answered promptly, amazing photography and advice about presenting the house for the photos - Charles has been brilliant. Nothing has been too much trouble. If the service remains like this I will definitely be an advocate of emoov to anyone who wants to listen....
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Comment on agent fees
Incredible value compared to standard estate agents - and I felt like my listing really mattered to advisors.
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Jan 09,2017
Minithumbup
Charles Fernandez
By:
Jan 09,2017
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This will be my first experience with selling a property in London and as you can imagine i did a lot of research before appointing an estate agent. This review is for the first part of the process (why emoov, valuations and pictures) as I have postponed the day it will be advertised. The first dilemma was between going online or high street. Some of the objections I found for not going online were: not a personal relationship, not knowledge of the area, cheap and poor quality of equipment/pict...
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Comment on agent fees
great value
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Jan 06,2017
Minithumbup
Charles Fernandez
By:
Jan 06,2017
0 people found
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So far, so good! I was unsure of whether to try emoov......until I met with Charles. I found him to be friendly ( without being pushy) knowledgeable & professional. He has taken some 1st class pictures & he answered all my questions. It's been great working with him to date. Recommended!...
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Comment on agent fees
very fair fees
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Dec 19,2016
Minithumbup
Megan Palmer
Charles Fernandez
By:
Dec 19,2016
0 people found
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I didn't think selling a home would be so easy! Charles came over and did some fantastic pictures. We couldn't believe we were seeing our house! The star for us was Megan. Incredibly responsive, works all hours to get the job done. Incredibly polite and efficient. I can't praise eMoov enough. I was quite apprehensive initially thinking that the whole online thing won't work, but the service for us was impeccable and you'd need to have a pretty good reason not to go with eMoov. I've already re...
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Comment on agent fees
EXCELLENT
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Dec 11,2016
Minithumbup
Charles Fernandez
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Dec 11,2016
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Lovely photographs. Professional, polite and helpful. Went above and beyond the call of duty in order to get things right....
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Nov 29,2016
Minithumbup
Charles Fernandez
By:
Nov 29,2016
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A real pleasure to work with Charles. He explained is the best possible and most simplest way how Emoov and himself would go about the sale process. Really direct and straight-forward without the stockbroker look and feel needed....
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Comment on agent fees
Good to have all fees and services in a one stop shop approach.
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Oct 24,2016
Minithumbup
Charles Fernandez
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Oct 24,2016
0 people found
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Can't recommend Charles highly enough, from the initial meeting where everything was explained to us clearly and concisely with none of the usual agent-speak through to the final photo/EPC session where Charles took a full 2hrs taking numerous photos and 3D virtual tours for all rooms....
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Comment on agent fees
Why would anyone pay +/- 1% of property value to a high street agent when you get this sort of service for a fraction of that cost...??
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Sep 28,2016
Minithumbup
Charles Fernandez
Luica Ghahramani
By:
Sep 28,2016
0 people found
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eMoov surpassed all expectations. We were selling a two bedroom garden flat in North London and decided to give them a go, not least because the value proposition is undeniably good compared to your traditional estate agents. Charles Fernandez was our first contact; he visited the property, talked through all aspects of their service and was good to his word to personally do the photography, which was excellent. We personally handled how we would strategise on pricing but the team were there to...
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Comment on agent fees
good
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Aug 30,2016
Minithumbup
Nathan Romano
Charles Fernandez
By:
Aug 30,2016
0 people found
this helpful
Everyone at Emoov has been very helpful and they made the process of listing my property extremely smooth and easy. I would highly recommend using these online agents....
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Comment on agent fees
The fees are very reasonable given the level of service and compared to high street agent fees.
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Aug 05,2016
Minithumbup
Luica Ghahramani
Charles Fernandez
By:
Aug 05,2016
0 people found
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Highly professional and proactive service for a fraction of the price. Couldn't be happier with the service that I have received from emoov in general and particularly sales progression from Lucia Ghahramani. I've used emoov twice now in the last 6 months; from start to finish the experience has been smooth and professional; everything you'd expect from a traditional agent (apart from doing the viewings) at a tenth of the price. Wouldn't hesitate to recommend (and have already a number of tim...
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Comment on agent fees
Exceptional - surveyed the market for online agents and were the best
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Jul 25,2016
Minithumbup
Charles Fernandez
By:
Jul 25,2016
0 people found
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Charles was so helpful. We needed to get our listing live as soon as possible and he was able to visit us the next day after rearranging his busy schedule. He took some fabulous photographs and has been a source of knowledge on all things we wanted to know....
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Comment on agent fees
Good
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Jul 04,2016
Minithumbup
Charles Fernandez
By:
Jul 04,2016
0 people found
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Don't make the mistake of thinking that emoov's low price means poor service. Nothing could be further from the truth. After his first visit in which Charles explained the benefits of emoov and provided an accurate valuation he then came back and spent almost 2 hours meticulously photographing our property. He explained in great depth how to get superb photographs that make your house look amazing - and it does! No detail is overlooked. He made the whole process educational and his chatty person...
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Comment on agent fees
Great value.
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Jun 29,2016
Minithumbup
Charles Fernandez
By:
Jun 29,2016
0 people found
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Thanks Charles for your amazing service. Charles spent over an hour and a half on his first visit looking through the house, explaining patiently how emoov works and valuing our property. I was so impressed I signed up on the day. I have plenty of experience with traditional agents but emoov's offering, headed by Charles in our case has blown me away. Fast, efficient and cost effective - not words normally associated with estate agents (sorry agents!!!) Charles came back a few days later to...
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Comment on agent fees
Great.
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Jun 23,2016
Minithumbup
Charles Fernandez
By:
Jun 23,2016
0 people found
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Charles took fantastic photos and explained everything he did very thoroughly. The ad went live very quickly and I had requests for viewings coming in within days. So far I am very pleased with emoov....
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Jun 22,2016
Minithumbup
Charles Fernandez
By:
Jun 22,2016
0 people found
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Charles took photos, epc, floor plan and even took a virtual tour. He stayed for about 2.5 hours, he was very thorough. I found him pleasant to deal with, helpful and he seems to be extremely passionate about what he does. Photos look great. I even requested for one of them to be altered slightly and he did this straight away. Property has only just gone live, I will return to review the whole process in due course. But so far all interaction I have had with Emoov has been positive....
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Comment on agent fees
So reasonable. We will save ‚£1000s compared to high street agent.
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Jun 21,2016
Minithumbup
Charles Fernandez
By:
Jun 21,2016
0 people found
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Charles is a dedicated and talented professional who clearly knows his trade and takes immense pride in his work. He took numerous photos of my property, all of which showed it to its best potential. He also created a virtual tour which makes a fascinating addition to the online listing. I was very impressed by his dedication and by the way he kept us informed at each stage of the process. The making of the floor plan and the creation of an EPC was also efficient and fully explained. I have neve...
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Comment on agent fees
The fees seem entirely fair for the service provided so far.
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Jun 21,2016
Minithumbup
Charles Fernandez
By:
Jun 21,2016
0 people found
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Charles provided exceptional service, much better than I've received in the past using traditional agents. He did genuinely seem to want to get you the best price possible for your property, after all he doesn't get a % of the sale price so why wouldn't he. Nothing I say here will express how good a job he does taking the photos and the effort he goes through to get them right, all I can say is there isn't a reason to not use Charles and 100 reasons to go with him....
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Comment on agent fees
Great value
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Jun 16,2016
Minithumbup
Charles Fernandez
By:
Jun 16,2016
0 people found
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Took excellent photos, got the floorplan and EPC done, explaining what he was doing and checking with me, so that I would be happy with it....
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Comment on agent fees
Very reasonable, especially considering what is included: EPC, photos, floorplan, all major listings portals.
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Jun 15,2016
Minithumbup
Charles Fernandez
By:
Jun 15,2016
0 people found
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What can I say. We didn't know what to expect - I was presuming the photographer would come take 5 snaps and be gone within 5 minutes. What a shock I got when Charles showed up, fully equipped and ready to go. He helped me get every room ready and took the perfect shot - saying he was a perfectionist is falling short this guy deserves a medal. It was hard work moving everything but Charles comes equipped with not only fantastic camera skills but a quick wit too. My wife saw the photos and was...
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Comment on agent fees
Who can argue with the fee's it's been a long time coming to knock the old school estate agents off the top spot for selling houses.
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