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Aneta Kamela - no image available

About Aneta

Property Manager in Humphrey & Co Estates

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Humphrey & Co Estates

125 Hoe Street Walthamstow, London
Greater London
E17 4RX

020 8521 0755


Aug 11,2015
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Darren Marcus
Aneta Kamela
By:
Aug 11,2015
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this helpful
This was the first property I have rented in the UK, and the experience I had at Humphrey & Co Estates was excellent. I worked with Darren Marcus, who was extremely professional, helpful, and transparent along the way. Darren maintained reliable communication, was always efficient and polite. Last month I had to do much of the moving process remotely, and Darren was particularly easy to work with and responsive to my emails and requests. I would absolutely recommend working with this agent a...
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Jan 15,2015
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Darren Marcus
Aneta Kamela
By:
Jan 15,2015
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this helpful
I have had a terrible experience in dealing with Humphrey & Co for renting out a property in London. I would recommend using alternatives. They have been very unprofessional and their service has been very poor for the following reasons: 1. We were supposed to get keys to the property on the 20th June, but were informed on the 20th itself that we would not be able to get it until the 22nd June. 2. There was no gas safety certificate for the property when we moved in. When we asked for...
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What agent could do to change your mind?
The agent could have kept to their promises and delivered what was agreed before signing the tenancy agreement. They signed the tenancy agreement but are saying that they are not responsible for the deposit.
Attached Files
Comment on agent fees
We paid administrative fees but did not feel the agent knew all the procedures that should have been completed. As noted previously, we had to remind them to complete the gas safety certificate after we had moved in, they did not provide us with an inventory report after we moved in, we had to chase the estate agent and it still took them 2 months to get back to us.
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