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Alice Powell

About Alice

Lettings Advisor in Ryder & Dutton

No description available.
Ryder & Dutton

68 Bank Street Rawtenstall, Rossendale
Lancashire
BB4 8EG

01706 227999


Mar 16,2017
Minithumbup
By:
Mar 16,2017
0 people found
this helpful
Both Alice, who showed me the property and Rachael who has been dealing with my move and general introduction to the property have been wonderful. Friendly and open, and have shown consistent professionalism....
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Comment on agent fees
Fees are standard for the industry it seems, still a high amount, but for the service you get you cannot complain.
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Mar 10,2017
Minithumbup
By:
Mar 10,2017
0 people found
this helpful
Alice is a lovely lady to deal with. True to her word. Very impressed with the service. Thank you again....
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Comment on agent fees
Happy with the deal offered.
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Mar 09,2017
Minithumbup
By:
Mar 09,2017
0 people found
this helpful
Very efficient service, very friendly and helped me through the process of starting to rent out my property. Hope to have lots of viewings and great tenants....
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Comment on agent fees
Very reasonable
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Feb 17,2017
Minithumbup
By:
Feb 17,2017
0 people found
this helpful
Very helpful and accommodating. As a company they were very thorough and professional in what is quite a stressful time. Would highly recommend them....
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Comment on agent fees
The same as most other agencies
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By: Alice Powell
Mar 03, 2017
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Hi 'Miss Moneypenny'! I'm so glad that we could help you in what we do agree is an extremely stressful situation! I hope you are very happy in your new home! Thanks Alice ...
Feb 15,2017
Minithumbup
By:
Feb 15,2017
0 people found
this helpful
Since starting the process, Alice has always been very profession in her approach to letting us know what was required of us as new landlords. I would definitely recommend Ryder & Dutton as letting agents!...
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Comment on agent fees
Good
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By: Alice Powell
Mar 03, 2017
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Being a new Landlord can be daunting for many people, and I am really pleased that you felt that we let you know everything which you needed to know, and I hope that we can get you a tenant in for you very quickly! Thanks! Alice ...
Jan 26,2017
Minithumbup
By:
Jan 26,2017
0 people found
this helpful
Very helpful service, nice people to deal with and quick to come back with any queries. The focus was on getting the right tenant not just filling the property. Very happy with this approach....
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Comment on agent fees
Good value
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By: Alice Powell
Mar 03, 2017
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Hi Mr Guy! Sometimes waiting to get the right tenant in the property is much more important than getting any old person in immediately. Especially in your case I think we have found the perfect tenant! Thanks for your business! Kind regards, Alice ...
Nov 30,2016
Minithumbup
By:
Nov 30,2016
0 people found
this helpful
A refreshing, energetic individual who is always on hand to help with my queries / concerns. After having difficulty with a previous tenant Alice has helped get my property back on the market. Looking forward to moving forward with Alice and R&D....
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Nov 15,2016
Minithumbup
By:
Nov 15,2016
2 people found
this helpful
I recently met Alice at the Rawtenstall office, as I appointed Ryder & Dutton to market a rental property for me and I have found her to be efficient, knowledgeable and punctual. The photographs she has taken of my property present it in the best possible light. She also has a very friendly manner and offered the support as need as a newbie landlord. Thank you!...
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Comment on agent fees
Fine
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Nov 07,2016
Minithumbup
By:
Nov 07,2016
0 people found
this helpful
This lady was polite and professional. Gave me a quick and honest review. She stuck to her word and had my property listed on the market in less than 24 hours. I am very happy....
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Comment on agent fees
Fees - a touch high compared to other agents
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Oct 14,2016
Minithumbup
By:
Oct 14,2016
0 people found
this helpful
After a bumpy start (when the handover from Eley Long was taking place) Alice and Rachael have provided outstanding service and always been very responsive to my needs as a tenant. They have endeavoured to fix any issues I have had very quickly and for this I thank them! I would say that the external relationship with maintenance company could do with work - often received negative comments from them regarding communication with R&D. Apart from this, I am very pleased with the servic...
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Comment on agent fees
The reference fee seems unnecessary for the sake of a quick phone call to an external provider!
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By: Alice Powell
Oct 14, 2016
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Hi Gemma! We are really pleased that you have been happy with our service, however we will look into our communication with any contractors! Good luck with the new job! Thanks, ...
Sep 08,2016
Minithumbup
By:
Sep 08,2016
0 people found
this helpful
I have recently placed my Bacup property on the rental market with yourselves. The service provided by Alice has been excellent and prior to that Sophie in the Bacup office has been very helpful in arranging meetings and providing guidance on the local market. Both Sophie and Alice have been very professional and a credit to your company....
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Comment on agent fees
Fee levels are competitive but not market leading however the inclusion of rental insurance is a major benefit that has clinched my decision to use R and D.
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Aug 23,2016
Minithumbup
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Aug 23,2016
0 people found
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Excellent customer service! Very quick to find me a suitable property can't fault their service at all highly recommended, thank you...
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Comment on agent fees
Good
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Aug 17,2016
Minithumbup
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Aug 17,2016
0 people found
this helpful
From the beginning Ryder and Dutton have been a pleasure to work with. Our property required a lot of work before it could be rented and they helps us greatly organising the contractors and getting us a great deal. As overseas landlords we took out a full management package for peace of mind. We were very impressed with the photography and vetting of our tenants and our house was rented in less than 2 months including the works that needed to be done. I highly recommend the team for their friend...
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Comment on agent fees
Very reasonable and includes a lot of helpful support including rent guarantee which is what we needed.
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Aug 17,2016
Minithumbup
By:
Aug 17,2016
0 people found
this helpful
i have found the service to be excellent. The staff are always very polite and efficient. When ever there is an issue they are quick to respond and resolve....
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Comment on agent fees
OK
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Jul 25,2016
Minithumbup
By:
Jul 25,2016
0 people found
this helpful
Rachel and Alice has dealt with the renting of my property very well and in line with my timeline of vacating the house. Everything was straight forward and they have provided me with updates and email communications regularly. I was hoping for a little bit more on the rent and a longer term tenancy but ok with the result so far....
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Comment on agent fees
OK (after negs)
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
1 people found
this helpful
Very helpful, polite and thankfully patient! Seemed like a v.long process but was reassured all the way. Keep up the good work!...
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Comment on agent fees
Expensive but doesn't matter at this point!
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Jul 05,2016
Minithumbup
By:
Jul 05,2016
1 people found
this helpful
Very helpful, polite and thankfully patient! Seemed like a v.long process but was reassured all the way. Keep up the good work!...
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Comment on agent fees
Expensive but doesn't matter at this point!
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Jul 02,2016
Minithumbup
By:
Jul 02,2016
0 people found
this helpful
Would highly recommend using Ryder and dutton to family and friends, also Rachel was brilliant great help and really lovely just somebody you want to help and assist you when dealing with the stress of moving! She got everything done for me as quick as she good and i didn't have one problem....
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Comment on agent fees
Good.
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Jun 28,2016
Minithumbup
By:
Jun 28,2016
0 people found
this helpful
Both members of staff above were brilliant they helped the process run as smoothly as possible, I would definitely recommend them both!...
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Jun 07,2016
Minithumbup
By:
Jun 07,2016
0 people found
this helpful
The service was excellent and professional by both Alice and Rachael. Additionally Joanne was very good on the sales side as we purchased two properties via the Bacup office....
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Comment on agent fees
Fees were fair.
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May 17,2016
Minithumbup
By:
May 17,2016
0 people found
this helpful
Alice was extremely helpful throughout the whole process of renting my new home. I would certainly recommend Ryder and Dutton to any body looking for a fast professional and friendly way to find a property....
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Apr 19,2016
Minithumbup
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Apr 19,2016
0 people found
this helpful
All the staff were really helpful and friendly. Always went out of their way to help us and answer our questions....
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Comment on agent fees
Reasonable
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Mar 29,2016
Minithumbup
By:
Mar 29,2016
0 people found
this helpful
As a current tenant of Ryder & Duttons I had to give my notice on my current property leaving just 4 weeks to find a new one. Not only was I notified that a property suitable came on the market I was then shown round it the very same day. From there me and my partner made the decision to go for the property which at this point we only had a 2 week window to complete the process. At no point did Rachael Or Alice fail to deliver and we sit here today in our new home and it is thanks to these ...
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Comment on agent fees
admin fees etc very fair
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Oct 24,2015
Minithumbup
By:
Oct 24,2015
0 people found
this helpful
The service we recieved was exceptional...Very imformative an friendly...Was very helpful everytime we spoke...i would definitly recomend them.....
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Comment on agent fees
Could have been cheaper
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Oct 05,2015
Minithumbup
By:
Oct 05,2015
0 people found
this helpful
After previously dealing with another local agent I vowed never to use one again, but then came along Alice. From the first viewing when Alice shown my partner round to the day we got our keys (Which was only about a week due to a deadline we had to meet) Ryder & Dutton especially Alice were great, they were even available at 8PM ... 8PM I have never heard of an agent being open to this time. I feel not only Alice but Ryder & Dutton as a whole have reassured me that all estate agents ...
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Comment on agent fees
WORTH EVERY PENNY
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Jul 18,2015
Minithumbup
By:
Jul 18,2015
0 people found
this helpful
Prior to using Ryder & Dutton, I had my apartment on the rental market with a different estate agent for almost 6 months. During that time, we received only one enquiry which wasn't followed through. On becoming frustrated with their performance, I switched to Ryder & Dutton. Within 24hrs, they had been to the apartment and took much improved photo's and apartment description and had the property up and marketed on the internet. Within 3 days I'd had my first enquiry. 3 weeks later, I've...
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Comment on agent fees
The fees charged are competitive and represent good value for money for the service offered
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Apr 28,2015
Minithumbup
By:
Apr 28,2015
0 people found
this helpful
Had a very positive experience with the team at Ryder and Dutton Halifax.. Alice & Luke kept me informed of the viewings and in less than a week we had 8 viewings and the first couple to view rented the property. The marketing pictures were really good and Luke helped with getting an up to date gas certificate. Would definitely recommend Ryder and Dutton to family & friends....
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Jan 30,2015
Minithumbup
By:
Jan 30,2015
0 people found
this helpful
Having rented previously with another estate agent in Halifax I am happy to say that Alice at Ryder Dutton has exceeded all of my expectations spectacularly. She has been a pleasure to do business with and has contacted me regularly to keep me up to date with the process of letting. She has contacted the landlord quickly and responded to me promptly with every query and has even gone beyond to provide me with useful information before I have asked for it. The handover of keys was smooth and s...
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Jan 26,2015
Minithumbup
By:
Jan 26,2015
1 people found
this helpful
Alice handled all aspects of our letting to a new tenant, her communications were timely and succinct. Having used other agents in the past, and not received such an efficient service, i would recommend Ryder and Dutton, and be using them again....
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Nov 06,2014
Minithumbup
By:
Nov 06,2014
0 people found
this helpful
Excellent help to get in a new home. They got me the keys in exactly 1 week after viewing house. They did everything they can to get me in a house as mine was ruined in a house fire. I would recommend these to everyone. They are also easy to talk to and lovely staff. I dealt with Alice and she rang everyday to make sure I was up to day on what was going on... Brilliant...
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