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Kelly

4.9/5, 44 Reviews
98% Recommended

92% sales valuation accuracy

92% letting valuation accuracy

0% sales fee satisfaction

92% letting fee satisfaction

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About Kelly

Head of Lettings at Roy Brooks Ltd

2 Barry Parade, Barry Road,London
Greater London
SE22 0JA
020 8299 3021
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Kelly has a wonderful relaxed ...

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5 Star Review
UserName

UserName

By : 'Pete'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : SE15

24 Jan 2017
People found this helpful0

Kelly has a wonderful relaxed manor about her that you sometimes wonder if anything is happening... but she always manages to sort out excellent tenants for me. Lewis is so on the ball and they make a good team. I have no hesitation in recommending ... Read Full Review


Comments on Agent Fees

Compares with and better some of their rivals

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Kelly and Stacy are very ...

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5 Star Review
UserName

UserName

By : 'Rachel'
Services : Letting (As a Owner)
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : SE14

5 Jan 2017
People found this helpful0

Kelly and Stacy are very helpful and friendly. Lewis is very knowledgeable and helpful (didn't meet him face to face). Both Kelly and Lewis were often available outside office hours to answer queries. They found a tenant within a week, which is ... Read Full Review


Comments on Agent Fees

Very reasonable fees.

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Kelly provide me excellent ...

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5 Star Review
UserName

By : 'Mansoor'
Services : Letting (As a Owner)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : SE15

23 Oct 2016
People found this helpful0

Kelly provide me excellent service in finding tenant for my new shop, she know the current value of the property as well as rental value. She equally Treat tenant and Landlord and look after there commercial ... Read Full Review


Comments on Agent Fees

Good

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Kelly was a consummate ...

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5 Star Review
UserName

By : 'Cat'
Services : Letting (As a Owner)
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : SE15

6 Oct 2016
People found this helpful0

Kelly was a consummate professional, picking up after a bad experience with another agent. She got our house let out to a nice group of people - in 1 viewing less than 24 hours after the proeprty went on the market - and everything has gone smoothly since. Thank you Kelly and team, we would like to ... Read Full Review

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Kelly @Roy Brooks made ...

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5 Star Review
UserName

By : 'Simon'
Services : Letting (As a Tenant)
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : SE23

10 May 2016
People found this helpful0

Kelly @Roy Brooks made renting our current home an extremely easy and pleasurable experience. She understood our needs and provided us with full information. Additional to this Kelly was always quick to respond to any questions we had, day and evening. We felt very well looked after from the ... Read Full Review


Comments on Agent Fees

Extremely good

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Both Kelly and Toni were an ...

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5 Star Review
UserName

By : 'Liz'
Services : Letting (As a Tenant)
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : SE15

3 May 2016
People found this helpful0

Both Kelly and Toni were an absolute dream to work with when we were finding a place to rent. Although the time was stressful (due to the short amount of time to find a place and our specific requirements), the girls were able to find us a house that they knew immediately that we could call home. ... Read Full Review


Comments on Agent Fees

Very good and competitive

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It has been a really good ...

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5 Star Review
UserName

By : 'T59'
Services : Letting (As a Owner)
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : SE15

27 Apr 2016
People found this helpful0

It has been a really good experience dealing with Kelly Walsh at Roy Brooks to let out our property. Kelly is informative and very knowledgable about the local area. Kelly and Toni found us great tenants who are a fantastic match within 24 hours for the full asking price. Completing the process has ... Read Full Review


Comments on Agent Fees

Fees are fair.

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Twice in the last two years, ...

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5 Star Review
UserName

By : 'Matthew'
Services : Letting (As a Tenant)
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : SE15

12 Feb 2016
People found this helpful0

Twice in the last two years, myself and my 3 flatmates have been looking for properties in South East London. Kelly and Toni have been incredibly helpful both times, providing a friendly and reliable service and finding us great houses in sweet locations. We are looking forward to continuing ... Read Full Review


What agent could do to change your mind?

Very reasonable, no hidden amounts.


Comments on Agent Fees

Very reasonable, no hidden amounts.

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Roy Brooks have managed my ...

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5 Star Review
UserName

UserName

By : 'Landlord'
Services : Letting (As a Owner)
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : SE15

3 Dec 2015
People found this helpful0

Roy Brooks have managed my property for some years. They are now (2015) a very professional organisation. Lewis Gordon as property manager is always on top of what needs doing and is responsive to landlords and to tenants needs. In Autumn 2015, I had to find new tenants, and so worked with Kelly ... Read Full Review

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At two weeks before our new ...

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4 Star Review
UserName

By : 'Benjamin'
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE15

4 Mar 2015
People found this helpful0

At two weeks before our new tenants move in, it is early days to comment on Roy Brooks management services. I am, however, very pleased with their sales service. They marketed my property very quickly and found great tenants almost immediately. I expect my property to be empty for no time at all as ... Read Full Review


Comments on Agent Fees

The agents fees are competitive with others in the area.

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How refreshing it was to find ...

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5 Star Review
UserName

By : 'Neil'
Services : Letting (As a Tenant)
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SE15

4 Mar 2015
People found this helpful0

How refreshing it was to find a Lettings agent who was knowledgable, friendly and professional. Having rented for almost 10 years in London, with my fair share of bad experiences, I was really happy to have found a property through Roy Brooks. From the very first phone call Kelly was pleasant, ... Read Full Review


What agent could do to change your mind?

Within reason and lower than many of the other local agents.


Comments on Agent Fees

Within reason and lower than many of the other local agents.

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As we were letting our flat ...

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5 Star Review
UserName

By : 'J&J'
Services : Letting (As a Owner)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SE22

13 Feb 2015
People found this helpful0

As we were letting our flat for the first time, we were hoping to get an agent who was enthusiastic about the flat, knew what they were doing, and would find us a tenant quickly. Kelly, at Roy Brooks, was knowledgeable, assured and was on the case immediately. So far, all has gone smoothly - we ... Read Full Review

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I've been with Roy Brooks as ...

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5 Star Review
UserName

UserName

By : 'Mountview'
Services : Letting (As a Owner)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE5

19 Jan 2015
People found this helpful0

I've been with Roy Brooks as a landlord for over five years and in fact we also bought our current house with them. I'd happily recommend the whole team at Roy Brooks - and it's great to be able to do so! A recent example of their 'partnership' with us is that we've just had an on-going issue ... Read Full Review

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I would just like to say ...

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5 Star Review
UserName

By : 'Fraser'
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE23

17 Jan 2015
People found this helpful0

I would just like to say thanks a million to Kelly and her team who helped me find a place to live, and so quickly! The team were kind and helpful. Would recommend to ... Read Full Review


Comments on Agent Fees

The fees for the credit check were ok, the other fees were in line with market value.

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From initial viewing to ...

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5 Star Review
UserName

By : 'Ben'
Services : Letting (As a Tenant)
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE22

9 Dec 2014
People found this helpful0

From initial viewing to handover the process has run very smoothly. Kelly has been by main contact and she has been extremely reactive to my questions and queries. Being the first property I have rented fro many years, Kelly made sure I was aware of the protocol involved. I was very fortunate ... Read Full Review

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Kelly Walsh of Roy Brooks has ...

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5 Star Review
UserName

By : 'Richard'
Services : Letting (As a Owner)
Rent PCM : £1
Would you recommend ? : Yes
Postcode : SE24

28 Nov 2014
People found this helpful0

Kelly Walsh of Roy Brooks has handled our letting at 31 Ardbeg Road for many years and without fail they have found a tenant for us within a very short period of time so that I have never suffered any seriously long void periods. The process is always swift and efficient and to date we have not ... Read Full Review

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Kelly Walsh at Roy Brooks has ...

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5 Star Review
UserName

By : 'Kate'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SE24

23 Nov 2014
People found this helpful0

Kelly Walsh at Roy Brooks has been friendly, helpful and professional from start to finish and I would not hesitate to recommend her as a letting ... Read Full Review

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As a new landlord with a ...

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5 Star Review
UserName

By : 'David'
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SE3

20 Oct 2014
People found this helpful0

As a new landlord with a buy-to-let property for the first time I used Roy Brooks Ltd to find a tenant. They were extremely helpful and responsive. Their Head of Lettings kept me updated constantly on progress and provided valuable advice and guidance throughout the lettings process. They ... Read Full Review

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Kelly Walsh of Roy Brooks has ...

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5 Star Review
UserName

By : 'John'
Services : Letting (As a Owner)
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SE22

28 Aug 2014
People found this helpful0

Kelly Walsh of Roy Brooks has found me tenants several times, every time she has worked miracles. I think she takes her job very seriously and nothing is ever too much trouble. She certainly gets fast results and I have never found any reason to ever complain about anything she has ever done, or ... Read Full Review

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Having rented in London for ...

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5 Star Review
UserName

By : 'RGold'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE22

21 Aug 2014
People found this helpful0

Having rented in London for six years and having had some odd experiences with agents (like the one who just let himself into our house, with no warning) it was a Dream Come True when we walked into Roy Brooks having just been shown a beautiful flat by Peter. They are all so lovely. So brilliant. ... Read Full Review


Comments on Agent Fees

Fair and reasonable when compared to other agents

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