Excellent response by Leah especially regarding issues at our property we currently ... Read Full Review

Over the last few months myself and my partner have been having issues with 2 separate leaks from 2 different flats above us. Leah from 12 Let was great at coordinating all the repairs needed. Chatting with the factor, our landlord and letting agent / owner of the other flats to resolve this. Got ... Read Full Review

Leah is a super polite professional and extremely efficient. It cannot be an easy job to lead a team of various specialized technicians in a role that involves dealing with repairs, maintenance faults and complaints. Especially in this Lettings business & as you can imagine it is a very delicate ... Read Full Review

12Let has always been reliable and consistent. They never disappoint and make sure every issue is handled promptly. Plumbing issue: I once had a plumbing problem in my kitchen— the waste pipe got disconnected, and I was worried about flooding. With young kids around, the risk was real. I contacted ... Read Full Review

Leah from the Repairs Department was excellent! She made the entire experience smooth and stressfree - fivestar service ... Read Full Review

Really helpful and always try to solve problems is a timely ... Read Full Review

Leah was Very speedy in repairing our shower and washing ... Read Full Review

A few problems with two flats were dealt with quickly and efficiently by Leah at 12 Lets. I have had great service from the repair team there a few years now. Keep up the good work Leah and ... Read Full Review

Great customer service from Leah, I had problems with my flat and factors and she helped me sort out the issues promptly and efficiently, I have used different letting agencies in the past and since using 12 Let, I have found Leah to be the most helpful, she fought in my corner over the recent ... Read Full Review

Leah has been very helpful and professional. She responded quickly and was thorough. Our landlord is nonresponsive but she followed through until she got the response needed to get our essential repairs done. Very pleased with ... Read Full Review

Leah was extremely helpful in arranging a fuse board change for us. Great consumer ... Read Full Review

I recently had essential repair work carried out in my apartment. Prior to the contractors' visit, I had been dealing with Leah who kept me updated on when I might expect them. Throughout the process, I found Leah to be unfailingly and consistently helpful, courteous and personable. Thank ... Read Full Review