The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

| Services | Valuation | Fees | Vendors/Landlords | Buyers/Tenants |
|---|---|---|---|---|
| Sales | 0% | 0% | 0% | 0% |
| Lettings | 92% | 51% | 100% | 100% |

By : 'Asif'
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : E12
Very professional team they knows their job very well especially Katie the property manager she’s the ... Read Full Review

By : 'Sue'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM7
Keystones, in my opinion, is the top Estate Agents in Collier RowRomford. They are efficient, friendly, helpful and always answer the phone within seconds. Any problems that arise are dealt with as quickly as possible. They have a great Team who work well together. Katie is wonderful, such a lovely ... Read Full Review
Very Competitive.

By : 'Elena'
Services : Letting( As a Tenant )
Would you recommend ? : No
We are with this company 4 years and they provide a good ... Read Full Review

By : 'Shamy'
Services : Letting( As a Owner )
Sold price : £2000
Would you recommend ? : Yes
Postcode : RM7
Keystones has been managing my property in Romford last four years. The team is very professional and proactive. I interact with Katie and she has always been very helpful. She goes out of the way to solve any ... Read Full Review

By : 'AS'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG7
I have been renting a property through Keystones a number of years. They have always been very responsive and professional when I have needed to contact them. Whenever I've had an issue they have been resolved quickly and without fuss. Very good service all ... Read Full Review


By : 'Reccomended'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : E10
I have been a tenant with Keystones Agency almost six years and am very satisfied with their professional service. The agency handles any issues quickly and ensures they are fully resolved after sending contractors to the ... Read Full Review


By : 'Courtney'
Services : Letting( As a Tenant )
Would you recommend ? : No
From my initial complaint the response and actions from the agent was first really great communication and ... Read Full Review

By : 'Shazada'
Services : Letting( As a Tenant )
Would you recommend ? : No
I have been with the agency as a tenant nearly 6 years and am very happy with the professional service provided. Any issues are handled promptly by the agency and followed up to see resolved after contractors sent out to property. Tenancy renewals are made easy, and all staff are very helpful. ... Read Full Review


By : 'Stephen'
Services : Letting( As a Owner )
Would you recommend ? : No
I have used Keystones over 5 years and they have been ... Read Full Review

By : 'Zoe'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM1
Keystones have been really helpful. Customer service is fantastic and lovely staff. Been in contact with Katie and she is keeps us in the loop with everything. Just reassuring we ever needed help with anything that she would be there to help so thank you Katie your ... Read Full Review

By : 'Blendi'
Services : Letting( As a Tenant )
Sold price : £1
Would you recommend ? : Yes
Postcode : RM5
They are the best team in this company and Namber ... Read Full Review

By : 'Nobile'
Services : Letting( As a Tenant )
Would you recommend ? : No
Excellent service and support me from the last three ... Read Full Review


By : 'Arshad'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG1
Keystones Property are simply exception. Genuine, proactive and always putting landlords and tenants first. Scott leads with kindness and calm, finding fair solutions in any situation. The whole team is brilliant, with a special shout out to Katie, who is outstanding and always goes above and ... Read Full Review

By : 'Neringa'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RM7
I’ve been renting through Keystones a now and never had any problems. Katie is great – she always replies quickly to any questions and makes things really ... Read Full Review


By : 'AP'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : RM5
I had a very disappointing experience with Keystone Property. The service was misleading, and I encountered serious issues regarding transparency and trust. Communication was poor, and I felt that their practices were not in the best interest of their clients. I strongly advise anyone considering ... Read Full Review
Over priced and below average service

By : 'Caner'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG7
Keystones property has been great throughout the years. Katie has always been very helpful, striving her best to resolve any matters effectively and efficiently. She has always been kind and brilliant ... Read Full Review

By : 'Elsie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : RM3
Katie has been an absolute Joy and breath of fresh air! Having Katie being in charge of our property leaves a feeling of no stress. She’s very prompt reliable and pro active! Always finding ways to ensure our experience is seamless and stress free. She truly can be trusted! Thank you ... Read Full Review

By : 'Linda'
Services : Letting( Property Management )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : RM5
Katie Fitzpatrick has been managing my sons properties for a few years now, she goes above and beyond, nothing fazes her, she is excellent at her job, I'd have no hesitation in recommending Katie to handle any of your ... Read Full Review

By : 'Richard'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : IG7
Keystones have managed the rental of our property for over 7 years. Scott Jay the owner guided us through the initial steps and personally vetted our first tenants which put our mind at ease. We have been dealing with Katie Fitzpatrick (Property Manager), for the last few years who has always ... Read Full Review

By : 'ED'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : IG6
The agency is acting professionally and efficiently, addressing our needs with great attention to detail and providing timely ... Read Full Review