As first time buyers, Donald and Lauren were a fantastic help. They made everything very clear and straightforward and were very quick to answer any questions. Made the whole process very stressful ... Read Full Review

Donald and Lauren were very helpful, responsive and made the buying process smooth easy. I would use McDougall McQueen ... Read Full Review

Lauren Barradell was a great help in advising me what I needed to do for land registry, made the process quick and straightforward, was available for any concerns I had. Delivered excellent customer service in a professional ... Read Full Review

A joy to deal with from the start. I particularly appreciated the communication that was always timely, clear, easy to understand and jargon ... Read Full Review

Excellent Team we found them very helpful they explained anything we were not sure about. Lauren kept us informed about everything that was going ... Read Full Review

Have bought and sold several times over the last 30 years but can honestly say McDougall McQueen’s Penicuik team (despite a global pandemic!) were the most efficient, friendly and knowledgeable we’ve come across. Local knowledge particularly was really appreciated and all email ... Read Full Review

Lauren and Donald are so kind and helpful throughout the whole procedure. I truly appreciate their assistance. Thank you so ... Read Full Review

Really good service received. Lauren and Kim kept me informed (and calm!) at all stages of the transaction. Thank ... Read Full Review

Sales Negotiator Lauren was brilliant. Involved me in everything, listened to my concerns & suggestions before we both were happy with the next step. Communication was frequent, clear and I always knew what I needed to know when I needed to know it. Put simply, Lauren was in control of my sale ... Read Full Review

Been great from start to under offer! Fast and efficient! Lauren has been great keeping in touch and nothing seemed too much ... Read Full Review

Great service, fast replies and extremely helpful. I always felt like there was someone to answer any questions I had and they made what could have been a very stressful time go smoothly. Thank ... Read Full Review

Excellent service. As a first time buyer, McDougall McQueen helped me every step of the way. Lauren was easy to talk to and super fast at replying to any questions. The whole process was smooth, no complaints what so ... Read Full Review

Lauren and Julia of McDougall McQueen handed my property purchase with diligence and efficiency. The timescale was short, and was duly met. I was kept informed of progress throughout the process, and remained confident that my project was in capable ... Read Full Review

Lauren and Julia were very helpful through the whole house buying process. They kept me updated, let me know when things needed to be done and anything unclear they explained well along the way. They were always friendly and were happy to take time for face to face meetings. Any more detailed ... Read Full Review

Lauren was great. Kept me up to date at all times, was very quick in responding to emails and made a difficult situation so much easier. Lovely, friendly and professional manner. Thanks for all your ... Read Full Review

Lauren was fantastic throughout the whole buying and selling process. She kept us updated regularly and explained everything clearly so that we knew exactly what was happening. Lauren was very friendly, approachable and ... Read Full Review

I engaged McDougall Mcqueen for both selling and buying a property. The marketing process of my property was very efficient. Most of my contact has been with Lauren. She has always been professional, approachable, helpful and informative. Kept me up to date throughout both processes by email and ... Read Full Review

Lauren has been fantastic from start to finish..very open, friendly and professional. I was kept up-to-date and am very satisfied with the service provided by herself and her ... Read Full Review

Lauren has been very efficient and responsive and completed our transaction swiftly and smoothly. Great to deal with a real professional; a positive experience from start to ... Read Full Review

We had a tight deadline to meet, and Lauren was superb in terms of liaising (and chasing) the various counterparties. Throughout, I felt very well advised and looked after. Any time ... Read Full Review