Great support. Agent is highly qualified, helpful and understanding. She always trying to seek solutions to my situation. Thank ... Read Full Review

Catalina has been very helpful so far with regards to securing viewings and emailing information when requested. Thank ... Read Full Review

Very good service. Quick response and easy communication. Very helpful and processional staff. The whole experience dealing with the agency has been extremely good ... Read Full Review

excelent service and on time very profesional and helpful team nice and clean house we glad what chose ascend hope we win ... Read Full Review

made an enquiry about a property and catalina replied me within hours. she was so nice and helpful. guided me through out the process and within days i was in my new ... Read Full Review

Been super helpful and easy to communicate with! Can’t recommend more!! Always available to answer any questions and super ... Read Full Review

I’ve had a brilliant experience with Ascend. Catalina is amazing! Any questions I had over email/phone she would get back to me straight away. She went out of her way to get me in for a viewing too. Would recommend and use this company ... Read Full Review

I was in direct contact with Catalina Matei regarding two properties I was interested in. She made me feel very welcome and explained everything in great detail to meet my needs. Due to Covid-19 we couldn’t arrange any viewings but Catalina went one step ahead sending me videos of the ... Read Full Review

Absolutely 5 star treatment, very efficient and all sorted within a short time. So happy? Catalina was the most helpful ... Read Full Review

I have been speaking with a lovely and helpful lady Catalina. She has been very quick with her responses and is very ... Read Full Review

The team at Ascend were great. Catalina was extremely helpful in our search for a property. Very thorough in sending forms so we could get the ball rolling. We managed to get the property confirmed within the same day as viewing and it was taken off the market for us. The process was painless and ... Read Full Review

Really helpful and friendly - very prompt in answering emails/calls and any questions or concerns, making our renting process much easier. Catalina was especially very tentative to our questions and gave us regular updates regarding our ... Read Full Review

Catalina was outstanding! She took the time to showcase me a number of properties and was flexible with her availability to work around my bus schedule. When you visit the office in Monton, the staff are always friendly and respond to all queries very quickly. Would definitely recommend them to ... Read Full Review

Elaine and Catalina have been amazing in helping me secure my perfect property. Elaine was efficient, friendly and informative in every way. Just when I had given up hope she found something to suit exactly what I was looking for. They have both been super helpful and wouldn't hesitate to ... Read Full Review

We have just completed on a property in Monton and Catalina has been a superstar throughout the process. She kept us informed of any changes and updates as soon as she received them. I found the service professional and really friendly at all times and would not hesitate to recommend Catalina and ... Read Full Review

In the middle of purchasing a property through Ascend, Catalina has been first class since day one, great communication which you don't get with a lot of estate agents, highly ... Read Full Review

Catalina was helpful and professional whilst showing us around the property and she continued to keep in touch with us afterwards, answering any queries we ... Read Full Review

Elaine has been fantastic at updating me on what has been going on which was really reassuring going through the process. Catalina was great at the property visit and called me the next day to give me proper answers to questions I had during the ... Read Full Review

Agent was well knowledged about the property, providing us with excellent customer service. Got back to us within hours on any ... Read Full Review

I viewed 2 properties with Catalina and she was amazing , when I called to enquire she was the most helpful and friendliest , very professional . She is an asset ... Read Full Review