I need to thank Katie Wybrant for her incredible work fixing quickly an ugly situation with my property which was messed up by a previous agent. The situation gave me stress to the point of making me unwell. From the moment Katie took over, It felt like a massive weight was off my shoulders, she ... Read Full Review

Amazing service by Katie helped me every step of the way and kept us informed which made the whole experience so much easier. Would defiantly recommend any one to go with Ngu Lettings they are professional and ... Read Full Review

NGU have managed and sold my property with a sitting tenants. Typically there were conveyancing issues, Sarah Donnison handled all the issues promptly, more often than not the same day. Sarah consistently kept me up to date with the sale ... Read Full Review

I've had 2 properties from ngu home lettings , what an amazing team with a outstanding service , Katie wybrant worked tirelessly to make sure the property was what I needed and helped endlessly with every question and query, would highly recommend to anyone looking for a ... Read Full Review

Katie and Chantelle have been very helpful with my move recently. They have made the process completely seamless and effortless and have happily answered any questions I ... Read Full Review

Been a pleasure dealing with Katie and Chantelle for sourcing investment properties in the Newcastle/Sunderland market. Their local knowledge is helping me make the right decisions. Thanks for the service so ... Read Full Review

Swift communication, quick and efficient. Nice to see an estate agent picking up the phone and actioning tasks effectively, great ... Read Full Review

Based on the viewing up to the moving in date, everyone involved was excellent, quick to respond to emails, friendly and professional when in person and on the ... Read Full Review

When I contacted them for any help, they are available and did their best. It is good to have them ... Read Full Review

The only shame is that I'm 'limited' to selecting just two staff members. The entire team with whom I've had any interactions are great. Communicative, informed and friendly. A great bunch of ... Read Full Review

Efficient, friendly & professional I couldn't ask for more. I always deal with Katie who is very good. She's always easy to get a hold of if ever I have any issues and the service I receive from her is excellent. It is definitely the best letting agents I have ever dealt ... Read Full Review

Brilliant service, I'm glad I chose to move with this agency. Jasmine has been extremely helpful and explained everything very ... Read Full Review

Katie and her team have been very helpful in sending out reminders and alerts when I have needed to renew my CP12 and other maintenance issues so job well ... Read Full Review

Katie will always go out of her way for you if she can. She is professional yet very personable, honest, fair and has a great manner when dealing with people, something that in my experience with other estate agents, has not always been the ... Read Full Review

I found that the staff at NGU were brilliant, very efficient and extremely helpful, nothing was too much effort for ... Read Full Review

Always keep in touch to update me. Any issues are always sorted efficiently and swiftly so that I can get on with my everyday tasks. As a landlord it takes away the stress of running a property portfolio. Cheers ... Read Full Review

the staff help in any way they can and go out their way for their for tenants and work well with landlord and tenants together to keep everything ... Read Full Review

I have been a landlord for 15 years and I recently used the services of NGU for the first time. I have to say their service was second to none and they certainly went over and beyond keeping me informed with regular updates and responding almost instantly to any queries or requests I had. Jasmine ... Read Full Review

Katie and Jasmine have been fantastic! They both spoke to me very nicely along the way of letting a property, they always asked if i was ok when answering the phone, and even when a few obstacles got in the way they responded to my emails quickly and assured me appropriately. I am very happy and ... Read Full Review

I was looking for accommodation for my daughter who is working away from home. Katie was very helpful and patient as there was a three way discussion going on. She made the whole thing happen without any problems which we appreciated. A very professional ... Read Full Review