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Jane

4.8/5, 21 Reviews
90% Recommended

86% sales valuation accuracy

88% letting valuation accuracy

0% sales fee satisfaction

94% letting fee satisfaction

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About Jane

Property Manager at Grants Independent Estate Agents

67 Commercial Way,Woking
Surrey
GU21 6HN
01483776977
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Janne ...

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5 Star Review
UserName

UserName

By : 'Tomasz'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : GU22

20 Dec 2018
People found this helpful0

I find Jane as high qualified, professional and very helpful person, taking actions very quick, during 1 year of my tenancy I have never had any problems which have been reported and haven't been solved. Much ... Read Full Review


Comments on Agent Fees

as per contract

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Impeccably attentive and ...

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5 Star Review
UserName

By : 'JamesAM'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : KT16

18 Dec 2018
People found this helpful0

I had the pleasure of renting a flat through Grants' Woking branch for just over two years, and have nothing but positive words. At all times, any request for assistance, help with a query or general enquiry was met and attended to in an expeditious, caring manner. Throughout my time in ... Read Full Review


Comments on Agent Fees

Incredibly reasonable fees.

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Excellent ...

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5 Star Review
UserName

By : 'K'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : GU22

29 Nov 2018
People found this helpful0

I have been working with Jane for 2 years, renting out my flat through Grants. I am very happy with the way that Jane has managed the flat, finding the right tenant for me, efficiently solving the flat issues and as quick as possible, dealing with paper works, and communication with all involved ... Read Full Review


Comments on Agent Fees

Very good

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Quick, efficient and ...

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5 Star Review
UserName

By : 'Rob'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : GU21

26 Nov 2018
People found this helpful0

I have been dealing with Jane as our property manager and all emails have been responded to quickly and with great information. She has been extremely polite and easy to work with. When she see's that the query might take some time she is open and honest about it and for fulfill her word when ... Read Full Review


Comments on Agent Fees

The fees I did feel were expensive but I assume it's like that wherever you go, there was 3 of us renting which bumped up the price considerably.

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Good ...

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5 Star Review
UserName

By : 'Angus'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT15

23 Nov 2018
People found this helpful0

When any item breaks down Jane is always prompt at ensuring a replacement. Ensured we had new carpets fitted this ... Read Full Review

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MANAGEMENT OF LANDLORD'S ...

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5 Star Review
UserName

By : 'Pete'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU22

21 Nov 2018
People found this helpful0

Jane has been managing my flat kn Woking for two years now. Tennants have bedn chosen/vetted well and the occasional problems that have occcurred dealt with efficiently and ... Read Full Review


Comments on Agent Fees

Fees are very competitive c/w othets.

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Professional, helpful and ...

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5 Star Review
UserName

By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : KT15

21 Mar 2018
People found this helpful0

Jane is very helpful, if something is broken, damaged she will arrange for it to get repaired straight away. She keeps us informed at every stage when the contractors have been advised of the situation to the landlord agreeing the quotes. Always willing to help. Very good at her job can not fault ... Read Full Review


Comments on Agent Fees

Good, if there's every a problem they will get it repaired worth the fee.

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Thanks very much to all ...

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5 Star Review
UserName

UserName

By : 'Kasra'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU22

16 Mar 2018
People found this helpful0

Thanks very much to all Grants Woking branch staff. I have been working with them for 2 years and very happy with the professional and efficient way they work. And especial thanks to Jane Dennis for all her good works. ... Read Full Review


Comments on Agent Fees

very happy

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Jane provides a responsive ...

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5 Star Review
UserName

By : 'Alex'
Services : Letting( As a Owner )
Rent PCM : £740
Would you recommend ? : Yes
Postcode : GU21

9 Jan 2018
People found this helpful0

Jane provides a responsive and efficient property management service and is very pleasant to deal with. I'd certainly recommend ... Read Full Review


Comments on Agent Fees

Fees are competitive.

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Jane, is always approachable ...

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5 Star Review
UserName

By : 'Peter'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU22

19 Dec 2017
People found this helpful0

Jane, is always approachable and is easy and very pleasant to deal with. All problems are dealt efficiently and resolved ... Read Full Review

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I have been with Grants ...

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5 Star Review
UserName

By : 'MrsLMK'
Services : Letting( As a Owner )
Rent PCM : £1250
Would you recommend ? : Yes
Postcode : KT13

15 Dec 2017
People found this helpful0

I have been with Grants Letting, for over 3 years. I have always received very good service, any issues resolved swiftly & always communicated to me. Jane is great to deal with, friendly & ... Read Full Review


Comments on Agent Fees

Fair

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Jane communicates in an ...

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5 Star Review
UserName

By : 'Theone'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : KT15

22 Sept 2017
People found this helpful0

Jane communicates in an extremely prompt and professional manner. She deals with all my queries in a timely, friendly way and I feel my property is well looked ... Read Full Review


Comments on Agent Fees

This agents'fees are very competitive and represent excellent value for money

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We have found the team at ...

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5 Star Review
UserName

By : 'SanchoPanza'
Services : Letting( Property Management )
Rent PCM : £4500
Would you recommend ? : Yes
Postcode : GU22

21 Sept 2017
People found this helpful0

We have found the team at Grants to be professional, responsive and courteous in all their communications with us as Landlords and in our view with our tenants. Grants provide a good, experienced perspective of the management of issues as they arise and the appropriate action or response to address ... Read Full Review


Comments on Agent Fees

The fees for the Agency are very good.

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Jane has always been ...

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5 Star Review
UserName

By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : KT15

25 Apr 2017
People found this helpful0

Jane has always been extremely professional when I have had dealings with her, a valuable member of staff for the branch, look forward to working with her in ... Read Full Review


Comments on Agent Fees

Agent fees are very reasonable incomprison to the rest of the market

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Jane Denis has always been ...

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5 Star Review
UserName

By : 'Amelia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : KT15

12 Apr 2017
People found this helpful0

Jane Denis has always been nothing but professional, dealt with any problems I have brought up to her and solved any issues fast and efficiently. Couldn't ask for a better ... Read Full Review


Comments on Agent Fees

N/A

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We were very pleased with the ...

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5 Star Review
UserName

By : 'E.Lewicka'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : GU21

10 Apr 2017
People found this helpful0

We were very pleased with the service provided by this Agent throughout our whole tenancy. Jane is very professional, always promptly replying to any queries/issues etc. Jane has been ever so helpful and willing to provide the best service possible in regards to any fixing arrangements to make ... Read Full Review

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I would highly recommend ...

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5 Star Review
UserName

By : 'Maria'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU22

6 Apr 2017
People found this helpful0

I would highly recommend Grants management service. Jane Dennis was professional and efficient at all times during the tenancy. No job was too much for her she has always been very dependable and focused. She is highly ... Read Full Review


Comments on Agent Fees

Fee was fine.

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Jane and Stephanie have been ...

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5 Star Review
UserName

UserName

By : 'F'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : GU21

2 Feb 2017
People found this helpful0

Jane and Stephanie have been outstanding as well as understanding. Our time with Grants has made our tenancy a positive and great experience. Many thanks Ladies. Cheers F ... Read Full Review


Comments on Agent Fees

Standard market rates!

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Jane is friendly and easy to ...

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4 Star Review
UserName

By : 'Al'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : 3196

9 Dec 2016
People found this helpful0

Jane is friendly and easy to deal with . Am pleased with her prompt response to  requests as she has a network of tradesmen who provide  excellent service at competitive prices. All in all Jane's professional services  have earned my ... Read Full Review


Comments on Agent Fees

Agent''s fees are on the high side

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Grants as an agent have been ...

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2 Star Review
UserName

By : 'Disgruntled'
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : No
Postcode : KF15

29 Nov 2016
People found this helpful0

Grants as an agent have been fine but the property we rented has severe damp. As soon as it was raised the agency sent a company round to fit air vents but it did not solve the problem. Ruined clothes including expensive leather boots, ugg boots, a designer coat, hand bags and several items of ... Read Full Review


Comments on Agent Fees

grants have been good, but they should not be renting that property out until the damp problems are solved

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By : Michael Smart

7 Dec 2016

Thank you for your review and making us aware of your concerns. All properties rented by Grants Lettings are owned by private landlords. This means that the obligation of maintenance falls in the ...

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