We have had a few bad experiences when it comes to renting. In 5 rental properties Kym is the best experience we've had with an agent. She has always tried her best to get any reported issues sorted as quickly as possible, and would be constantly chasing sub contractors who weren't ... Read Full Review

Sarah came to be my property manager after last one left. She came into the situation of looking after my apartment at a VERY difficult time. I was having serious trouble with the main Apartment Management Team who seemingly went from one person to another, asking the same questions and, I was ... Read Full Review

Having had numerous property coordinators in the 11 years sequence managed my property, Kym is the one who remained the longest and seemed to put the most effort in. A fact which is was duly noted by the management as she was promoted and I lost her as my individual point of contact. However, ... Read Full Review

Kym is always willing to help no matter what the issue. She has gone out of her way on occasion to get things done at my property. Friendly and professional service. ... Read Full Review

Great help and support from both Kym and Sophia in what was quite a stressful time earlier in the week. I spoke with kym firstly in the morning who was very helpful then Sophia in the afternoon through to the resolution. Sophia made the appointments with the relevant people through the day and ... Read Full Review

Kym is absolutely brilliant. Anytime I needed to speak to her she remained professional and polite at all times and extremely helpful. If the tenant had an issue she would call me straight away and would work endlessly to ensure any problems were rectified going above and beyond many times. Kym ... Read Full Review

As relatively new tenants with William H Brown we have been very impressed with Kym as our property manager. She has always been polite and efficient and the repairs needed sorted out very quickly. Most importantly, communication has been excellent and we always know what is happening and when. A ... Read Full Review

I spoke to Kim about my newly rented property in Grantham to sort some of the issues out. Everyone in the office made me feel very welcome, what doesn't really happen when you're trying to report a problem. I was absolutely amazed with the high standard of service provided by Kim. She took ... Read Full Review

We have recently had some issues with the property and initially wasn't aware who could help me and what to do! I got throught ti sequence and was put through to Kym, instantly I felt like someone was on my side and all the stress seemed to disappear! Not only did she listen to me moan and groan ... Read Full Review

Kym has been managing my property for over two years and has never let me down. Every time I ask or request anything I get an answer that day or by the next day. I appreciate that Kym has many properties to manage so I really appreciate the speed in which she deals with my request especially as ... Read Full Review

Ever since we moved into our propery Kym has been nothing but helpful. She is very approachable and has always done her best to fix any issues we have had in the property as quickly as possible. A very friendly woman and I highly recommend her. She is a credit to the ... Read Full Review

I have been really impressed with the service so far from William H Brown, and in particular with Kym France. They very quickly found tenants for my new property and handled the whole process very efficiently. Not only that but 3 days after the new tenants moved in, and just before Christmas, ... Read Full Review

Kym has been fantastic with all the problems we have had from our previous tenants. She was our mediator and helped with everything that was asked of her. We have won our case with the TDS and we would not of been able to get it sorted without Kym's ... Read Full Review

The professionalism that Kym showed with my tenants was second to none . At the end of my letting period they turned nasty because of a claim l had placed against them for some damage they had not reported. Kym came under a lot of pressure from them and was also verbally attacked on more than one ... Read Full Review

Cannot thank Kym enough for everything she has done for us. Always nice to have a friendly voice on the phone when you ring and sorts any problems very quickly. Would highly ... Read Full Review

As somebody new to renting a property, it has been so reassuring having Kym on the end of the phone. I've had to call a couple of times and have been really impressed with her friendly nature and efficient working style. She has got back to me really quickly with information and advice, and has ... Read Full Review

Kym always most pleasant and helpful , always sorts any problems out on our instruction and keeps us informed of stage of progress etc . She can be always contacted and will phone us back if otherwise ... Read Full Review

Kym always responds promptly to any contact I make. My experience of her is that she is courteous and respectful and in fairness gets things done without being asked more than ... Read Full Review

Kym is brilliant, she always makes it her mission to resolve any issues as quickly as possible with regular communication and follow up calls, emails and texts, great ... Read Full Review

I am a tennant using William H Brown, upon moving into the Proporty I had a few issues with a water leak coming from an upstairs flat, Kym has been great in helping with getting hold of different people and keeping me informed sometimes daily about progress being made. She has worked very hard in ... Read Full Review