We rented one of their flats a few years and it was an absolute nightmare from day one. The entire building was falling apart. Pipes constantly leaked in every flat, black mold spread across walls, and repairs were neverending and useless. The landlord was a bully, openly extorting tenants to pay ... Read Full Review

Krissi was extremely helpful throughout our entire process. She was very quick to respond to any queries that we ... Read Full Review

Hanley is professional and helpful. Thank you Kriss and ... Read Full Review

Always responsive, responsible and a pleasure to work with as the team is managing a property on my ... Read Full Review

Very happy with Hanley Estates' Service. Always available for any sort of query either via e-mail or on the phone. Their warm and friendly attitude, makes me comfortable to reach out and our business relationship does not leave me anxious about any miscommunications. They are pro-active with ... Read Full Review

Krissi and chatte have been amazing throughout the whole moving experience!! Always with updates and friendly support and made a stressful time a lot less stressful and I'm so very happy now in my new home :):)):)) also getting new double glazed windows which was suggested straight about by ... Read Full Review

The staff at Hanley are all extremely kind and helpful. Special thanks to Chats, who helped me find a really good first home in London. He is always available by phone and email, making property hunting extremely smooth. Krissi, who is a supportive building manager, has also been really helpful as ... Read Full Review

Great service from Chats from initial contact until the lease was signed. He kept us informed and answered all our questions (big or small)! Krissi has helped us promptly with an issue we faced in our first week and has kept us informed of all relevant info during our ... Read Full Review

Krissi has been amazing , from the moment we were informed we had to leave our flat, She helped us to find another property, she allowed us to go there twice to view it and she gave us enough time to think about everything. Any query we had was always answered promptly, we are extremely happy with ... Read Full Review

I can't say enough good things about Krissi, our property manager. She's been incredibly helpful since the start of our tenancy, always responding quickly to our requests and solving any problems with ease. Her dedication and professionalism have made our renting experience smooth and ... Read Full Review

Really supportive and attentive bunch. Krissi and team do a great job looking after my place. Great tenants so far too ... Read Full Review

There a fantastic team, always friendly and kind, always willing to help to the best of their abilities. They are always a pleasure to deal with, and I hope to do so again in the near ... Read Full Review

We appointed Hanley Estates to handle the letting of our flat. They were extremely professional and efficient, rapidly finding us excellent tenants at a good rent. Thoroughly ... Read Full Review

I am very happy with the agency and staffas both Krissi and Chats being very friendly and helpful with us since the beginning and any issues we had they solved it in short period of time. Many thanks for both of your hard work and supports towards ... Read Full Review

I contacted Hanley estates as they were strongly recommended to me when I was looking for an estate agent. Krissi was very proactive and approachable. She did a thorough search to understand the rent market in my area, and also informed me of all the necessary regulations and forms required for my ... Read Full Review

The agent and property manager were very professional in sorting out our tenancy. They replied to our messages promptly and always did the best they can in accommodating out concerns and ... Read Full Review

The team at Hanley Estates have made the move in process as quick and easy as could be. Within a three week period, we were able to arrange a viewing as well as all of the paperwork to go with our offer and move in. The process was hassle free and we would strongly recommend their services to ... Read Full Review

My experience has been great, Chats and Krissi have been very prompt to respond and sort out any issues/ general questions about the flat and the moving in ... Read Full Review

Krissi has been helpful with organising all repairs we have raised. Everything has been dealt with quickly and efficiently. Thank you very much for all your help ... Read Full Review

Krissi and the team provided the most amazing service! They took the time to accomodate for any questions we had as international applicants and ensured the process was as smooth as could ... Read Full Review