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John

2.8/5, 9 Reviews
56% Recommended

0% letting valuation accuracy

99% letting fee satisfaction

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About John

Director at Crabtree Property Management

Marlborough House, 298 Regents Park Road,London
Greater London
N3 2UU
020 8371 7070
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1 Star Review
UserName

UserName

By : 'Mr'
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : NW9

18 Jun 2021
People found this helpful0

With cladding issues that seriously effect us all and remedial works required after a burst water pipe three months ago to receive zero response from Crabtree to many residents emails/telephone calls in over 2 months is unacceptable. I have personally sent over a dozen letters and emails in over 3 ... Read Full Review

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Having read reviews I ...

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4 Star Review
UserName

By : 'Frances'
Services : Property Management (They manage our building)
Sold price : £180000
Would you recommend ? : Yes
Postcode : TN25

1 Dec 2020
People found this helpful0

Having read reviews I didn’t have high hopes that my issues would be addressed satisfactorily, but I have to say that within a week Crabtree were on the case, there were contractors at our flats dealing with the issues I’d raised. I am very pleased and impressed with the service ... Read Full Review

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By : John Osborn

2 Dec 2020

Dear Ms Cuthbert, Thank you very much for taking the time to leave this review and we\'re delighted with the experience you have received. Stay ...

Crabtree are professional and ...

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5 Star Review
UserName

UserName

By : 'RICHARD'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : MK42

21 Sept 2019
People found this helpful0

Crabtree are professional and are excellent at responding to all the issues that have cropped up with our properties. Highly ... Read Full Review

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By : John Osborn

23 Sept 2019

Thank you for your comments Richard, they\'re much ...

Managing Agents have a ...

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4 Star Review
UserName

UserName

By : 'GTB'
Services : Property Management (They manage our building)
Would you recommend ? : Yes
Postcode : 38-4

1 May 2017
People found this helpful2

Managing Agents have a difficult challenge and I find it extremely hard to understand such harsh criticism. Crabtree have managed my property in Central London for over 10 years. it is an apartment complex with 60 flats. My property manager is available, understands property management fully and ... Read Full Review


Comments on Agent Fees

Reasonable

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By : John Osborn

2 May 2017

Dear GTB, We would like to thank you for your review and we shall pass your positive comments on to Clive. John ...

As an owner of an apartment ...

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1 Star Review
UserName

UserName

By : 'Kempsford'
Services : Property Management (They manage our building)
Sold price : £450000
Would you recommend ? : No
Postcode : SW5

29 Apr 2017
People found this helpful9

As an owner of an apartment in central London managed by Crabtree, I am seeking alternatives and would not recommend. Service is very weak, costly and maintenance haphazard at best. Do avoid if you have alternatives. High annual retainer fee, charged irrespective of work to be done or state of ... Read Full Review


Comments on Agent Fees

Market value is terrible, fees are high and nothing to justify such costs.

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By : John Osborn

6 May 2017

Dear Kempsford, We're sorry you feel this way and would like the opportunity to discuss and clarify matters with you directly. We believe we know which property you're from but please email ...

My building, a Victorian ...

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4 Star Review
UserName

UserName

By : 'Simon'
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : E1

29 Apr 2017
People found this helpful2

My building, a Victorian development in central London, poorly managed for years and showing many signs of neglect, was taken over by Crabtree in March. Early days, but very impressed by efforts so far. Already signs of improvement. Well ... Read Full Review


Comments on Agent Fees

Reasonable

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By : John Osborn

2 May 2017

Dear Simon, Thank you very much for your positive review and we look forward to working with you and your fellow Directors to make more positive changes John ...

Crabtree Property Management ...

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1 Star Review
UserName

By : 'Bev'
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : CR0

27 Apr 2017
People found this helpful11

Crabtree Property Management have no interest in their clients, I have emailed them on several occasions and it takes them weeks to reply if they bother to reply at all. My last complaint about parking has been going on for months and even though I have emailed my property manager direct, the ... Read Full Review


Comments on Agent Fees

Crabtree had calculated Ours incorrectly for years and we were not paying enough to cover maintenance so are now very high!

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By : John Osborn

27 Apr 2017

Dear Bev, I am sorry that you have felt the need to leave this negative feedback. I have found the email on the 18th that you copied me into, however there was a small spelling mistake in the ...

What can i say about this ...

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1 Star Review
UserName

By : 'Alan'
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : DA11

13 Mar 2017
People found this helpful11

What can i say about this cowboy outfit, we have been battling them weekly on the terms of our contract as they have lied about every part. From having commercial vehicles still be allowed to park, endless complaints about tenants going unchecked, the damage to the development that doesnt get ... Read Full Review


Comments on Agent Fees

Shocking

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By : John Osborn

13 Mar 2017

Mr Staggs, We are sorry that you have felt the need to write this review, but are also extremely concerned about your allegations of lying. If you could email me directly with the evidence of ...

Moved into a block about 12 ...

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4 Star Review
UserName

By : 'Tom'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SW1

18 Dec 2015
People found this helpful0

Moved into a block about 12 months ago managed by Crabtree and they're an improvement on my last block agent. They're responsive and appear to get things resolved relatively quickly. Costs cone across as reasonable and have recommended them to a friend based on their performance over the last 12 ... Read Full Review

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