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Steven

4.7/5, 18 Reviews
94% Recommended

87% letting valuation accuracy

94% letting fee satisfaction

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About Steven

19 Blairtummock Place,Glasgow
City Of Glasgow
G33 4EN
0141 465 6600
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Outstanding Service in Every ...

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5 Star Review
UserName

UserName

By : 'Bart'
Services : Letting (As a Owner)
Rent PCM : £995
Would you recommend ? : Yes
Postcode : G1

30 Apr 2019
People found this helpful1

I have been with GSL Lettings for approximately 9 years, having originally signed up with them before emigrating from Scotland to Australia. GSL have consistently provided an outstanding level of service over the entire period I have been with them. Living on the other side of the world I cannot ... Read Full Review


Comments on Agent Fees

When I first joined GSL I had 4 properties and was happy with the management fee that was negotiated.

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Mr ...

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5 Star Review
UserName

UserName

By : 'Jiandong'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G20

28 Apr 2019
People found this helpful1

When I enquiry something to the staff, they always respond in time and help a lot. Sometimes they make constructive proposals and help me save ... Read Full Review


Comments on Agent Fees

Good

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Good ...

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4 Star Review
UserName

By : 'Male'
Services : Sales (As a Vendor)
Sold price : £137500
Would you recommend ? : Yes
Postcode : G1

24 Apr 2019
People found this helpful1

Service was good and generally efficient although at times email response was not as prompt as I would have likedbut was generally as there was no update and as soon as there was something to report info was provided. Would recommend / use ... Read Full Review


Comments on Agent Fees

Fees were as expected. No issues.

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Great ...

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5 Star Review
UserName

UserName

By : 'Kelly'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G2

24 Apr 2019
People found this helpful1

Hi I would highly recommend GSL letting agency to everyone. Good service and trustworthy people. I've been with them for many years now and they are never let me down ... Read Full Review


Comments on Agent Fees

Good

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Excellent ...

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5 Star Review
UserName

By : 'Raphael'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : PA1

24 Apr 2019
People found this helpful1

I am landlord client of GSL Lettings for a number of year and I have consistently received an excellent level of service from them. Steven Craig in particular has been very knowledgeable on all matters relating to landlord/renting regulations and has been quick to deal with any issues I have had ... Read Full Review


Comments on Agent Fees

competitive

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Viewing and ...

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5 Star Review
UserName

UserName

By : 'Nicola'
Services : Letting (As a Tenant)
Rent PCM : £400
Would you recommend ? : Yes
Postcode : ML3

24 Apr 2019
People found this helpful1

When I went to my flat viewing Steven was very helpful had all the info about the flat I needed and he was friendly. Once I had decided to rent the flat Jane was very helpful getting me set up and answered all my questions promptly. Jane has been a great help and gave 100% the best service I have ... Read Full Review


Comments on Agent Fees

They have done everything they posibly could have to help me.

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Gets the job ...

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5 Star Review
UserName

UserName

By : 'JC'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G33

23 Apr 2019
People found this helpful1

The agents handles the lettings professionally, efficiently and fast which leaves you hassle free and without worry. They keep you updated on what's happening with lettings and they get back to you very ... Read Full Review

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Good ...

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5 Star Review
UserName

By : 'Vivian'
Services : Letting (As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : G11Q

23 Apr 2019
People found this helpful1

Steven and his team are all professional to provide a smooth and efficiency service to me. Highly recommend to all ... Read Full Review


Comments on Agent Fees

Reasonable

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Fabulous ...

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5 Star Review
UserName

UserName

By : 'Fi'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G21

19 Apr 2019
People found this helpful0

Steven and Jane had been so helpful all the way long! Best staff, best service, would highly recommended them to ... Read Full Review


Comments on Agent Fees

Good

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Professional friendly ...

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5 Star Review
UserName

UserName

By : 'Andrew'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G214

1 Apr 2019
People found this helpful0

I have been using GSL for the past 3 years. Grace is my main contact and deals with everything professionally and nothing is ever a problem. Steven is always on hand with any other problems or queries I have. I have no problem in recommending GSL to friends and ... Read Full Review

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Reliable ...

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5 Star Review
UserName

UserName

By : 'Steve'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G11

25 Mar 2019
People found this helpful0

I've rented my Glasgow Harbour flat out with this company for over 5 years. I've never once have any problems with contacting Jane. She's efficient and confident when a problem arrises. (with both me and the tenants) As a Landlord thats exactly what I need (and pay ... Read Full Review

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I have bought two investment ...

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5 Star Review
UserName

By : 'Mr'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G1

29 Nov 2017
People found this helpful0

I have bought two investment properties in Glasgow with GSL's help at different ends of the housing market. GSL organised everything including solicitors, negotiation, furniture, finding tenants and Steven guided me through the process. Both properties where rented within days of the ... Read Full Review


Comments on Agent Fees

Overall good

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Having rented my property out ...

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5 Star Review
UserName

By : 'David'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : ML5

21 Nov 2017
People found this helpful0

Having rented my property out over a few years I had dealings with both Steven and sharon over the course , I found at all times both very efficient in managing and finding tenants for my property , any problems that occurred over the years where managed quickly and as stress free for me As ... Read Full Review


Comments on Agent Fees

Fees I found to be fair if not very good value in relation to service I received

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Steven is always on hand to ...

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5 Star Review
UserName

By : 'Andy'
Services : Letting (As a Owner)
Rent PCM : £525
Would you recommend ? : Yes
Postcode : G21

20 Nov 2017
People found this helpful0

Steven is always on hand to answer any and questions I have. His honest opinion is always appreciated and would happily recommend GSL And especially Steven to family and ... Read Full Review


Comments on Agent Fees

The agents fees are reasonable and fair.

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Having previously rented from ...

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5 Star Review
UserName

UserName

By : 'The'
Services : Letting (As a Tenant)
Rent PCM : £575
Would you recommend ? : Yes
Postcode : G69

10 Jun 2016
People found this helpful0

Having previously rented from another unmentionable company I have to say that Jane has transformed my idea of what a letting company is like for tenants. Jane is so friendly and professional, answers calls or emails as soon as possible and is a joy to deal with. We also met Steven a couple of ... Read Full Review

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As I live and work overseas, ...

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5 Star Review
UserName

By : 'Andrew'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : G2

28 Jan 2016
People found this helpful0

As I live and work overseas, it is important to me to have a reliable, proactive Agent whom I can trust to get on with it. GSL Lettings in Hamilton are ideal - they take a load off my shoulders. I recommend them ... Read Full Review


Comments on Agent Fees

Their fees are competitive

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Very happy with gsl ,rent ...

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5 Star Review
UserName

UserName

By : 'edwin'
Services : Letting (As a Owner)
Rent PCM : £436
Would you recommend ? : Yes
Postcode : ML1

28 Jan 2016
People found this helpful0

Very happy with gsl ,rent always paid on time, any problems always sorted quickly and efficiently , always someone to give ... Read Full Review


Comments on Agent Fees

Agents fees reasonable.

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GSL is the worst letting ...

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1 Star Review
UserName

By : 'Property'
Services : Letting (As a Owner)
Rent PCM : £445
Would you recommend ? : No
Postcode : G11

4 Sept 2014
People found this helpful4

GSL is the worst letting agency I've used so far, and I've had some bad ones. While one of their clients, one enquiry took 2 emails and 3 phone calls to get an answer. The next took 4 phone calls. Each call or email I made, there was a promise of someone getting back to me. Only happened once. ... Read Full Review


What agent could do to change your mind?

Be upfront with fees, especially when aquiring another letting agency. Return phone calls. Actually communicate information between staff. At least pretend to care. Keep to already negotiated agreements. Listen to grievances in person. Respond to grievances in person and not by a staff member. Be more mature with disgruntled customers.


Comments on Agent Fees

I don\'t know what their usual fees are, because they never bothered to tell me. I was happy with what we had negotiated which was the same as the letting agency they had just acquired.

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By : Sharon Campbell

5 Jan 2016

Mr & Mrs Train when we were dealing with your property last year and it went vacant my co-director, Steven Craig explained to you our fee structure. We had recently purchased a lettings ...

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