Both Dannielle and Kieran are fantastic. Nothings to much trouble and so helpful I have had a couple of issues which both had helped me to resolve great ... Read Full Review

Both of these staff members have been excellent at managing my property. As an overseas landlord it is very important that I feel the property is in good hands and i definitely feel like that with Danielle and Kieran. They respond very quickly to all my emails and questions and are always very ... Read Full Review

Glenmead has managed to help sort out issues with my rented property quickly. Kieran has been on hand to ensure the issue is addressed in ... Read Full Review

Whenever I have a problem with the flat, I contact Kieran Downey by email. He responds very quickly and gets the matter resolved. The most recent issue was a problem with the toilet cistern overflow. I really appreciate ... Read Full Review

Had a problem with with the washing Machine. quick response from Kieran in the maintenance team and fixed the problem ... Read Full Review

I just wanted to inform that I had very good experience with Glenmead Property Management team like Kieran Downey,Mary Brigden, Pauline Howes,. Whenever I had any issue and raised with them they were quick to respond and fixed asap like they quickly replaced sofa, child lock ,dryer problem. I am ... Read Full Review

Kieran works in the maintenance team; I have always found him to be very professional and helpful. He has a very calm and approachable manner and is always on the ball. I would strongly recommend ... Read Full Review

Over the past year I have had a good deal of contact with Kieran Downey. He has been very helpful in all the problems through the year. He does his job very well and goes above and beyond on several occasions. I do not want too much contact with Kieran in the coming year, because that would mean a ... Read Full Review

When there was a leak at the property and I needed get help for the tenant quickly but the insurance company rules made the process long and difficult. Eventually the property was put right and when I made an insurance claim and Kieran was very helpful sorting the paperwork ... Read Full Review

Kieran was very helpful when I needed someone to sort out a problem in the loft in my flat last week. His prompt action and excellent customer care were much ... Read Full Review

When we first moved in I had all my dealings with Mary and as I was getting used to dealing with her she moved on and came in Kieran. He soon managed to build a very professional relationship. I have always managed to get through to him and received positive response. Tenant & Landlord ... Read Full Review

Dannielle - has been of great help. I lost me tenancy agreement copy, which i was in much need for getting family visitor visa for my parents. Because of promp response from Dannielle, i was able to file the visa applicaiton on time, and hope to have my parents here in December. Thanks a lot ... Read Full Review

Kieran Downey was very helpful when I had a problem with the bathroom taps. I emailed in the problem and Kieran dealt with it efficiently. Kieran made sure that the contractor arranged an appropriate time to suit me. Kieran then emailed me to check that the job was carried out accordingly. It was ... Read Full Review

Excellent Service by Kieran Downey regarding Bathroom lighting. Very prompt and satisfactory. I wish all the best for property ... Read Full Review

I am renting house through glenmead since 2009, I am still with them in 2014. This time had bath tap blocked, hence emailed glenmead repairs department. This staff (KD) responded within couple of hours saying a plumber has been instructed , and this fix was done same day. overall ... Read Full Review

I am really thankful to Kieran and Rabia for making all the efforts to get the property redecorated. They have been in constant touch with the landlord. They have done a wonderful job. Really appreciate their effort. Thanks ... Read Full Review

Kieran, has been very pro active and supportive in fixing the major issue i faced in the apartment because of kitchen hob for failure. He has been chasing up with electrician agency and the landlord and tried his best to resolved the problem at the earliest. Best thing was you can always ... Read Full Review

Excellent service provided by the agent. Always takes calls on priority for any concern regarding repair or anything, would recommend to anyone who is looking for the ... Read Full Review

This management is providing me their services for over two years and i am very satisfied with their response. They do chase the issue involved efficiently. Well done and keep it up. Kieran Downey is very helpful and friendly in resolving any problems arising with the ... Read Full Review

I recently contacted Kieran Downey to arrange inspection and resolution of my toilet tank issue. I received prompt acknowledgement. He also assured me that he was on the case. Soon after raising the issue, within a day or two contractor contacted me to arrange same day visit as per my ... Read Full Review