As a First time landlord I have found LPS to be excellent at guiding me through what needs to be done, and taking all the pressure off me. Nothing is too much trouble, all very efficient , getting things done quickly, and without any hassle for me. The personal service from Vicky Vanner has been ... Read Full Review

This letting agent (LPS) was a bad choice for me. At the end of the tenancy they tried to keep all of my £450 deposit and LPS were very unprofessional when contacting me which caused a lot of stress. Luckily, we contacted the "Deposit Protection Service (DPS)" and they settled the dispute ... Read Full Review

Very professional & helpful; very competent. Just one area where there may be a bit of room for improvement, i.e., when it comes to incomplete payment, or non-payment, of rent within the Statement Period. Then, it's sometimes necessary for the landlord to 'chase up' the 'status' re what's ... Read Full Review

Displays excellent customer service and always ready to help resolve any issues. ( both Vicky & Karon) keeping me informed of progress and providing valuable advise where ... Read Full Review

Joe and Vicky are really excellent with getting stuff sorted. Especially for overseas clients. You need someone you can ... Read Full Review

Highly recommend LPS. Very professional and thorough in their work. The staff are easy to get hold off when in need and provide excellent customer ... Read Full Review

Great Service all round. Vicky and Joe always get my queries resolved pretty quickly. InTheLoop is a great service where we can check our statements online 24/7. Nice one ... Read Full Review

I wanted a complete property solution. LPS and Vicky have provided a service second to none. No request is too big or too small. I could not recommend them highly ... Read Full Review

LPS were very quick & efficient dealing with my tenancy. There were no snags/problems & I was in the property within a couple of weeks. There were a few maintenance issues that required attention & were all sorted promptly. I have had to return with further issues within the first few ... Read Full Review

LPS have been managing property for me throughout Liverpool and the Wirral for 18 months. I have predominantly dealt with Vicky and Sophie and am pleased with their level of communication, responsiveness and pro-activity. My experience is that the standard of service I have received from LPS ... Read Full Review

Having used LPS for the past 12 months they have undertaken everything we would want a letting agent to do. The staff Vicki and Sophie have been very responsive to queries when asked. we shall continue to use as and when we purchase additional properties.The only suggestion I mention would be ... Read Full Review

excellent communication with all staff, no hidden charges which was really annoying with other letting agents, I had problems with a previous tenant leaving electric and gas in arrears, this was sorted within hours never mind days, brilliant agency to deal ... Read Full Review

Having used agents in the past to market my properties with not very good results but also not having the time to market them myself I decided to give LPS a go. I had a property in L15 that was available to rent so I spoke to Vicky Vanner in the Wavertree Branch and set up a meeting at the ... Read Full Review

I have had nothing but great and positive service from LPS. I am a landlord and LPS were recommended to me by a fellow friend who also owns properties in South Liverpool. Rent is always paid on time and if it is late, the staff chase it up accordingly. The staff at both Liverpool branches are ... Read Full Review

I have had some difficulties with one of my tenants- not paying; council in arrears to name but a few. I am pleased to say that Vicky has been very robust in dealing with matters on my behalf and has never given up. She clearly understands the market in which we are operating and has worked very ... Read Full Review

Vicky was a great help.she couldn't have done more.she was fast and effective.agood result.would recommend. l.p.s to ... Read Full Review

The agent vicky has been so supportive and helpful in helping me and my partner get through the paperwork and keeping us calm during the long waits while the checks are being carried out. She helped us negotiate a lower rate on rent and is always available with when ever we have questions or ... Read Full Review

I have been working with LPS for a number of years. They have managed my property on my behalf in an very professional manner. I receive a monthly statements by email. All maintenance has been reported to me prior to being done,. On one occasion it was an emergency due to a leak from the bathroom ... Read Full Review