Adams Estates
2.3/5, 65 reviews
38% recommended
50% lettings valuation accuracy
51% lettings fee satisfaction



Property Features

Adams Estaes are specialist in the world of buying, letting and selling properties to a wide range of customers and clients 24 hours a day. As specialists we are fully focused on the priorities and needs of our clients, regardless of where on the property sphere you transpire. show more Adams Estaes are specialist in the world of buying, letting and selling properties to a wide range of customers and clients 24 hours a day. As specialists we are fully focused on the priorities and needs of our clients, regardless of where on the property sphere you transpire.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 50% 51% £300 £2,800
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 0 16 34 1 0 1 1 2 5
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Highly recommend Adams Estate (Luke and Talia 10/10)...”

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Jan 14,2024
Minithumbdown
By: 'Marc'
Jan 14,2024
0 people found
this helpful
Luke Scott from Adams Estates as well as Talia Sandberg-Block were excellent. I assisted my daughter in securing a property to rent in Reading and both Luke and Talia were nothing short of superb to deal with. Highly recommend this agency as a result of ...
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“Nothing short of exceptional...”

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Dec 21,2023
Minithumbdown
Tazeem
By: 'Saqib'
Dec 21,2023
0 people found
this helpful
I am so surprised with all these negativity around Adams Estates and their attitude etc. I have not one not two but three of my family members gotten houses from them and the way they have dealt has nothing below exceptional. They have been friendly, ...
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“Would not recommend....”

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Apr 05,2022
Minithumbdown
By: 'Alex'
Apr 05,2022
3 people found
this helpful
Our house is covered in differential movement cracks all across the ground floor. 4 out of the 6 bedrooms have high levels of damp and mould build up. The estate agents themselves are frequently making mistakes in their emails, and then are never in past lunch time ...
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“Mould, maggots, stress and hundreds lost from deposit....”

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Sep 23,2021
Minithumbdown
By: 'Sumaiyah'
Sep 23,2021
2 people found
this helpful
The house we rented was mouldy, dirty, full of previous tenants rubbish, maggots in the carpet, broken doors, broken bannisters, broken blinds, broken cupboards. We couldn't move in for a week and when we did it was still filthy. (We were reimbursed this week's rent ...
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“Estate agency from HELL...”

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Jun 14,2021
Minithumbdown
Haroun
By: 'Fay'
Jun 14,2021
2 people found
this helpful
Estate agency from Hell, If I can rate it below 0 star I would. This agency is Only interested in money by taking advantage on vulnerable students that just start in life. My daughter and her students friends were pushed to sign the contract in Adam’...
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“Unfortunately, not a good experience so far...”

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Jan 08,2021
Minithumbdown
By: 'Gabriele'
Jan 08,2021
1 people found
this helpful
Unfortunately our experience with this estate agent has been really negative. While the landlord has always tried to help us with our issues, we can't say the same about Adams. The WIFI has not been working for several weeks and no-one has come to fix ...
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“They are rude to people's mums. And are incap......”

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Nov 28,2020
Minithumbdown
By: 'Imm'
Nov 28,2020
2 people found
this helpful
They are rude to people's mums. And are incapable. They don't appear to have watches. We are not happy with our experience so far. :(...
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“Very poor service . Staff are extremely rude ......”

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Nov 06,2020
Minithumbdown
Haroun
By: 'Sam'
Nov 06,2020
3 people found
this helpful
Very poor service . Staff are extremely rude ! accused us of blocking a drain and tried to evict us while their own contractor is the one who actually caused the issue . Whilst this was proved to be a fault of their own they did not even ...
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“These estate agents will do the bare minimum ......”

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Jul 10,2020
Minithumbdown
By: 'George'
Jul 10,2020
0 people found
this helpful
These estate agents will do the bare minimum and have you living in hazardous conditions. Please AVOID if you are a student - Only perform maintenance when it suits them e.g a house viewing. Never for the benefit of the tenants. They will steal ...
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“Prices are changable...”

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Jan 09,2020
Minithumbdown
By: 'Murat'
Jan 09,2020
1 people found
this helpful
When we saw the flat and decided to rent the price go up £100 suprisingly, i and my wife spent a day for nothing. They are all unprofessional....
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“Do not even think about approaching Adams to ......”

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Nov 17,2019
Minithumbdown
By: 'Ben'
Nov 17,2019
2 people found
this helpful
Do not even think about approaching Adams to rent as a student. Absolute rats. Will not care about you at all- they only care about themselves and how much money they can steal from your deposit. 5 months after leaving the ** and I am still waiting ...
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“Very unprofessional agency. Some little bloke......”

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Oct 16,2019
Minithumbdown
Tazeem
By: 'Rhoki'
Oct 16,2019
1 people found
this helpful
Very unprofessional agency. Some little bloke called Tazz was just talking rubbish on and on without a care about my dispute requirements. For some strange reason he had a pungent spice odour that followed him around. These people have a simple policy. "We got your ...
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“We are so very, very glad we contacted Adams ......”

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Jul 06,2019
Minithumbup
Sohail
By: 'Cyril'
Jul 06,2019
0 people found
this helpful
We are so very, very glad we contacted Adams Estate Agents to sell our house for us, they were absolutely professional and fantastic from start to finish. Cannot thank them enough. Sohaill, Mohammed and Abdul, were all there for us and to answer any queries ...
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“Disgusting service from Adams Estate...”

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Mar 19,2019
Minithumbdown
By: '0090'
Mar 19,2019
5 people found
this helpful
Since our first day with Adams we had problems with almost every step of the renting process. They were very quick taking the reservation fee. The member of staff who was dealing with our tenancy agreement was extremely rude and incompetent. They tried to push ...
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“THEY TAKE YOUR MONEY...”

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Jan 13,2019
Minithumbdown
Donna
By: 'Make'
Jan 13,2019
4 people found
this helpful
I have been chasing up the dispute of my deposit since they took more than half of my deposit, one of them said it normally takes 3 MONTHS for the dispute resolution bearing in mind I left the house July, received the deposit August and around ...
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Comment on agent fees
Bad.
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“AVOID AT ALL COSTS!...”

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Jul 30,2018
Minithumbdown
By: 'Sam'
Jul 30,2018
6 people found
this helpful
Would NEVER recommend to use Adams as an Estate Agent. I thought Space were pretty bad but Adams makes Space look incredible. It has been 30 days since we have left the property with no word on the final amount to be deducted from our security ...
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Comment on agent fees
What do the fees actually pay for? It certainly isn't for their customer service, as that is definitely non-existent.
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By: Marion Mayger
Aug 11, 2018
View all comments (1)
Same story here, my Daughter moved out end of June and still no deposit back - her room was fine as I have photos to prove, and although they say there will be deductions due to another tenant it is taking far too long. Just about to put my concerns in writing to them ...

“Avoid like the plague!!!...”

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Jul 10,2018
Minithumbdown
By: 'Estelle'
Jul 10,2018
2 people found
this helpful
I have been to several estate agents in my life and I have to say me and my flatmates have never experienced such horrific service (if you can even dare to call that a service). If you want a low grade flat with agents who ...
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Comment on agent fees
Ridiculously expensive for the price
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“I would avoid this agency...”

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Jun 24,2018
Minithumbdown
Caine
By: 'American'
Jun 24,2018
3 people found
this helpful
Caine was a very nice guy and he seemed very knowledgeable. He showed me two properties and was prompt with all communications. My wife and I moved over from the states and were not very familiar with the UK rental process so I made the ...
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Comment on agent fees
The fees from Adams were the worst of anywhere that we saw and it wasn't close.
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“Originally met with the wrong agent due to a mix ......”

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Nov 18,2017
Minithumbup
By: 'Jerome'
Nov 18,2017
0 people found
this helpful
Originally met with the wrong agent due to a mix up but after sorting it out we were given a great service and found our house for next year within an hour! Would highly recommend...
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“Lovely people, they are patient and always willing to answer ......”

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Nov 15,2017
Minithumbup
By: 'Kim'
Nov 15,2017
0 people found
this helpful
Lovely people, they are patient and always willing to answer any question you have and explain things well. They are friendly and the houses are nice...
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Comment on agent fees
Good
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“Excellent service would recommend everyone to use adams estates communication ......”

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Oct 01,2017
Minithumbup
By: 'Ebrahim'
Oct 01,2017
1 people found
this helpful
Excellent service would recommend everyone to use adams estates communication was brilliant from start to finish Well done to the whole team...
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Comment on agent fees
Good reasonable
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“Excellent highly professional service , they have taken all the hassle ......”

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Apr 12,2017
Minithumbup
Alan
By: 'Alan'
Apr 12,2017
0 people found
this helpful
Excellent highly professional service , they have taken all the hassle away from being a landlord and ensure the tenants are kept happy and paying their rent...
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Comment on agent fees
Reasonable
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“Excellent service again this year from Adams - so professional ......”

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Apr 07,2017
Minithumbup
Haroun
By: 'Lou'
Apr 07,2017
0 people found
this helpful
Excellent service again this year from Adams - so professional and great with interaction with both tenants and landlord - we can never say enough positive things about them - they make sure we as landlords are looked after but also that the tenants are ...
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Comment on agent fees
Fair and Reasonable
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“I have worked with Adams Estate Agents for many years ......”

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Apr 05,2017
Minithumbup
By: 'Ceinwen'
Apr 05,2017
0 people found
this helpful
I have worked with Adams Estate Agents for many years and have always found them to be professional and helpful in their approach. This has been helpful, living so far away from Reading. When I have popped into the office I am always greeted with ...
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Comment on agent fees
Difficult to answer as I think they are in line with other agents.
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“Great Service before and after Tenants move in or out .......”

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Apr 04,2017
Minithumbup
Tazeem
By: 'KN'
Apr 04,2017
0 people found
this helpful
Great Service before and after Tenants move in or out . Advise of any issue very quickly , and this allows the trades to get in and deal with any issues in a timely manner . Have only had very exceptional experience from the team , Donna , has been ...
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Comment on agent fees
fees very reasonable and fair
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“Professional in work. The service provided is excellent. I have ......”

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Apr 04,2017
Minithumbup
Tazeem
By: 'Ali'
Apr 04,2017
0 people found
this helpful
Professional in work. The service provided is excellent. I have being working with them for last 2.5 years. I will keep working with them....
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“DANGER DO NOT RENT WITH ADAMS !!! My household and I ......”

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Mar 16,2017
Minithumbdown
Tazeem
By: 'Chrischurch'
Mar 16,2017
7 people found
this helpful
DANGER DO NOT RENT WITH ADAMS !!! My household and I rented a house with Adams estates (Christchurch road branch) a year ago and we have never had such a bad experience. The staff never respond to issues promptly and ignore emails. One member of staff ...
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“We rented a flat, and as soon as we arrive ......”

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Jan 25,2017
Minithumbdown
By: 'Ed'
Jan 25,2017
5 people found
this helpful
We rented a flat, and as soon as we arrive to it, the flat was completely dirty. They sent us an email saying the next day they'll come to clean it, nobody appeared to clean so we called the agency and they did nothing. The ...
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Comment on agent fees
Worst agency ever.
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“Moved 8 trainee nurses/widwifes into a house with rats and ......”

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Dec 19,2016
Minithumbdown
KHALIL
By: 'Don't'
Dec 19,2016
6 people found
this helpful
Moved 8 trainee nurses/widwifes into a house with rats and a broken boiler last July. As soon as we arrived we informed Adams estates numerous times and they reassured us that these problems would be solved whilst we were all home for the summer. Came ...
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Comment on agent fees
BAD BAD BAD. THE WORST!
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“Friendly enough staff however didn't show up for a second ......”

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Nov 29,2016
Minithumbup
By: 'Mcb'
Nov 29,2016
0 people found
this helpful
Friendly enough staff however didn't show up for a second viewing. Ended up asking the students living there if we could look around. Quote unprofessional. Arguments also in the office while we were paying deposits. Reasonable fees. Everything explained well...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:15 AM 10/09/2019 by heather heather

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