75% sales valuation accuracy
100% sales fee satisfaction
No company information
...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 16
19th May 2023
reviewed by 'Julie'
13th Mar 2023
reviewed by 'alan clethro'
17th Mar 2022
reviewed by 'Sandra'
6th Apr 2021
reviewed by 'patricia'
8th Sep 2020
reviewed by 'Adam'
5th Sep 2018
reviewed by 'Jappy'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 75% | 100% | £305,000 | £650,000 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 0 | 6 | 3 | 0 | 0 | 0 | 0 | 4 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Rankings
Latest Properties
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Acres Estate Agents Branches (view all 7)
May 19,2023
May 19,2023
0
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this helpful
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Acres at Sutton Coldfield recently sold my mother's house. Their service cannot be faulted. My mother had found an apartment that she desperately wanted. After a call to Acres, Louise the manager came out, took all necessary details, photos etc and had the house on ...
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Mar 13,2023
Mar 13,2023
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From start to finish, Liz helped the sale of our house and purchase my new property and one for the Ex! Simply lovely lady! Lorraine then dealt with the contract and chasing of all parties involved in the considerable chain! Again lovely! Would highly recommend ...
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Mar 17,2022
Mar 17,2022
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AVOID AT ALL COSTS. They will find a way to screw your offer up and will never pass it on to the vendors. Basically, they won't pass your offer on if you do not agree to have a convo with their horrible mortgage advisor. And ...
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Apr 06,2021
Apr 06,2021
1
people found
this helpful
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Acres are saying that according to Covid rules you can't view a property unless yours is sold, however you can if you are in rented property or a first time buyer, Hmm strange !! I wasn't aware that first time buyers and tennants were immune to ...
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Sep 08,2020
Sep 08,2020
3
people found
this helpful
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They gave me an appointment to come and view a property and after taking the morning off work and travelling all the way from Coventry to Birmingham no one turned up. I called them up to which they told me the viewing had been cancelled ...
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Sep 05,2018
Sep 05,2018
1
people found
this helpful
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So pleased with the service I have received off Nigel and the team at acres four oaks. put my house up for sale, got a great price and a sale within 2 weeks. The office was very professional and dealt in my best interests, not the ...
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Comment on agent fees
Good value
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May 25,2017
May 25,2017
5
people found
this helpful
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I don't normally write reviews, especially bad ones, but my experience as a potential buyer with the Acres was diabolical, so I feel I have the duty to warn those who might want to hand their porperies for Acres to sale.
From the first point ...
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Comment on agent fees
Not even be considered
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Feb 13,2017
Feb 13,2017
4
people found
this helpful
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I wouldn't normally write a review but I feel that strongly about the experience. I've never known anything like it! Staff were rude, unprofessional and unhelpful. Tenants treated as second class citizens - seriously do not waste your time and money on them! Go to ...
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Comment on agent fees
bad
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Nov 29,2016
Nov 29,2016
2
people found
this helpful
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Excellent service - found tenants for my property quickly, comprehensive inventory, good communication regarding move in dates and referencing, and always pleasant and polite....
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Comment on agent fees
Reasonable fees
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Nov 23,2016
Nov 23,2016
0
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I received excellent service from the Acres letting team whilst renting out my property, took all the stress out of it...
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Jul 18,2016
Jul 18,2016
7
people found
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absoloute shocking level of service from this estate agent all nice when they are getting money of you but that soon changes. They are very rude and do not have private rented tenants interests at heart! i would never use this estate agent again and ...
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What agent could do to change your mind?
bad!!Attached Filesnbsp;
Comment on agent fees
bad!!
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Feb 15,2015
Feb 15,2015
8
people found
this helpful
this helpful
PLEASE NOTE THAT ACRES FOUR OAKS HAVE 2 ENTRIES ON THIS WEBSITE - ONE FOR LETTINGS AND ONE FOR ESTATE AGENCY. THE ESTATE AGENCY ONE HAS MORE REVIEWS ON IT.
Acres Lettings are the most appalling and unprofessional company I have ever had the misfortune to ...
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Aug 06,2013
Aug 06,2013
6
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If you want to have to chase basic things like your statement and rent every month then Acres are the ones for you. All work quoted for at the premises goes to the same firm and always comes back very expensive, fence job quoted at £ 400 ...
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Feb 14, 2015
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Acres response to this review states "We always try to source the best possible quotes for our clients and where possible obtain two quotes.". From personal experience as a tenant of theirs, this is absolutely rubbish. We didn't once have 2 quotes carried out for any single job that was carried out at the property in 15 months (and there were alot jobs carried out unfortunately). Most notably was when a company came around to repair electric gates and quoted £600 for a new circuit board. I felt ...
Apr 05,2013
Apr 05,2013
7
people found
this helpful
this helpful
After paying over £2100 admin fees, credit cheaks, deposit, 1st months rent and paperwork fee if we phoned to ask for things to be done in property ie damp she's say it was lifestyle damp after replacing 2 cots, 3 single beds and 2 double beds all brand new ...
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Jul 03, 2017
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It took Acres 2 years to reply to this comment to " defend" themselves! Says it all really , dealt with them on a number of occasions and the manager is rude, arrogant, tells lies and couldnt organise an egg and spoon race! ...
Jun 04,2012
Jun 04,2012
5
people found
this helpful
this helpful
Their only interest is to let the property and get the commission. They did lie about maintenance work that they said the landlords would carry out but never did. They also put in the inventory a washing machine that wasn't there at the time. They ...
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Feb 20, 2015
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I am afraid that the information stated by the agent is wrong, the tenancy was fully managed by ACRES Lettings and I am actually shocked that it has taken them 3 years to reply to my review. ...
Apr 23,2012
Apr 23,2012
5
people found
this helpful
this helpful
Acres Lettings charges extremely high fees for the poor quality of service they provide. They charge the highest fees in the area and you would expect first class service for that money. Just to mention a few examples: the inventory lacked detail and was "extremely" ...
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May 08, 2012
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Absolutly terrible. The staff are all 2 faced, and definatly dont have the customers best wishes, as they should. We bought a house, they did not help us negotiate, lied to us about how long the house had been vacant for and the state of heating etc. they know we had children and only 2 days to move in, but do decency at all. we moved in to be landed with a £2500 bill, for the electric work, boiler work and huge water leaks in the bathroom and kitchen. They lied outright. would never use agai ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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