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    Victoria Whipps
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    Julie Sargeant
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Acres Estate Agents

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Properties for Sale
Properties to Rent

May 25,2017
Minithumbdown
By: 'Dee'
May 25,2017
2 people found
this helpful
I don't normally write reviews, especially bad ones, but my experience as a potential buyer with the Acres was diabolical, so I feel I have the duty to warn those who might want to hand their porperies for Acres to sale. From the first point ...
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Comment on agent fees
Not even be considered
Was this helpful? Yes
Feb 13,2017
Minithumbdown
By: 'Unknown'
Feb 13,2017
1 people found
this helpful
I wouldn't normally write a review but I feel that strongly about the experience. I've never known anything like it! Staff were rude, unprofessional and unhelpful. Tenants treated as second class citizens - seriously do not waste your time and money on them! Go to ...
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Comment on agent fees
bad
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Nov 29,2016
Minithumbup
By: 'HH'
Nov 29,2016
1 people found
this helpful
Excellent service - found tenants for my property quickly, comprehensive inventory, good communication regarding move in dates and referencing, and always pleasant and polite....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Nov 23,2016
Minithumbup
By: 'AC'
Nov 23,2016
0 people found
this helpful
I received excellent service from the Acres letting team whilst renting out my property, took all the stress out of it...
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Jul 18,2016
Minithumbdown
By: 'Anon'
Jul 18,2016
3 people found
this helpful
absoloute shocking level of service from this estate agent all nice when they are getting money of you but that soon changes. They are very rude and do not have private rented tenants interests at heart! i would never use this estate agent again and ...
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What agent could do to change your mind?
bad!!
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Comment on agent fees
bad!!
Was this helpful? Yes
Feb 15,2015
Minithumbdown
By: 'barnesy1977'
Feb 15,2015
4 people found
this helpful
PLEASE NOTE THAT ACRES FOUR OAKS HAVE 2 ENTRIES ON THIS WEBSITE - ONE FOR LETTINGS AND ONE FOR ESTATE AGENCY. THE ESTATE AGENCY ONE HAS MORE REVIEWS ON IT. Acres Lettings are the most appalling and unprofessional company I have ever had the misfortune to ...
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Aug 06,2013
Minithumbdown
By: 'J Rowe'
Aug 06,2013
6 people found
this helpful
If you want to have to chase basic things like your statement and rent every month then Acres are the ones for you. All work quoted for at the premises goes to the same firm and always comes back very expensive, fence job quoted at &...
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By: barnesy1977
Feb 14, 2015
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Acres response to this review states "We always try to source the best possible quotes for our clients and where possible obtain two quotes.". From personal experience as a tenant of theirs, this is absolutely rubbish. We didn't once have 2 quotes carried out for any single job that was carried out at the property in 15 months (and there were alot jobs carried out unfortunately). Most notably was when a company came around to repair electric gates and quoted £600 for a new circuit b ...
Apr 05,2013
Minithumbdown
By: 'stressed'
Apr 05,2013
5 people found
this helpful
After paying over £2100 admin fees, credit cheaks, deposit, 1st months rent and paperwork fee if we phoned to ask for things to be done in property ie damp she\'s say it was lifestyle damp after replacing 2 cots, 3 single beds and 2 double beds all ...
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By: Anon
Jul 03, 2017
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It took Acres 2 years to reply to this comment to " defend" themselves! Says it all really , dealt with them on a number of occasions and the manager is rude, arrogant, tells lies and couldnt organise an egg and spoon race! ...
Jun 04,2012
Minithumbdown
By: 'Tiziano'
Jun 04,2012
4 people found
this helpful
Their only interest is to let the property and get the commission. They did lie about maintenance work that they said the landlords would carry out but never did. They also put in the inventory a washing machine that wasn\'t there at the time. ...
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By: Tiziano
Feb 20, 2015
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I am afraid that the information stated by the agent is wrong, the tenancy was fully managed by ACRES Lettings and I am actually shocked that it has taken them 3 years to reply to my review. ...
Apr 23,2012
Minithumbdown
Victoria Whipps
Julie Sargeant
By: 'Donna'
Apr 23,2012
4 people found
this helpful
Acres Lettings charges extremely high fees for the poor quality of service they provide. They charge the highest fees in the area and you would expect first class service for that money. Just to mention a few examples: the inventory lacked detail and was "...
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By: dipz946
May 08, 2012
View all comments (1)
Absolutly terrible. The staff are all 2 faced, and definatly dont have the customers best wishes, as they should. We bought a house, they did not help us negotiate, lied to us about how long the house had been vacant for and the state of heating etc. they know we had children and only 2 days to move in, but do decency at all. we moved in to be landed with a £2500 bill, for the electric work, boiler work and huge water leaks in the bathroom and kitchen. They lied outright. would never use ag ...



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