Acorn Group Estate Agents

They gave me a bad reference just to keep me in my property. Used to FAKE reason of late rent payments (one that can be justified by them, the other two cannot even be counted - this can be proofed). Sought legal advice and as a journalist I’m burning to get them exposed for the ... Read Full Review

If I could give 0 stars I would, I have been lied to constantly, I was told there were no parking spaces being distributed until I spoke to a new Tennant who was given a parking space the week she moved in, I had been asking for 13 months, I only got a space because the office manager didnt put my ... Read Full Review

I just moved into my rented place and Acorn Team has been a real support. I would like to thank you Mantas and Katrina for your brilliant ... Read Full Review

Acorn Estates Bexleyheath branch - Poorly trained , inept and some staff just totally incompetent with very limited communication. One member of staff discussed other clients, whilst different staff discussed their colleagues with us....some showed absolutely no courtesy when on the phone. ... Read Full Review

Having handed over a huge amount of money, we expected to enter our new property with minimal problems and the opportunity to move in all our belongings. What we found, was a filthy flat filled with the previous owners belongings, with a dirty fridge, covered walls. The flat had clearly not been ... Read Full Review

We was given all the old spill whilst Matt came to value our property, why they was worth the extra percentage etc as they go the extra mile, what fools we were. Totally unprofessional our property was non traditional construction, ( which is fine) but some mortgage companies won't lend on, he ... Read Full Review

First and foremost I am disappointed. I first view the property with Mo, and was pleased with what I saw. We asked mo some question about service charge and ect, we had to correct him, because we knew what he said was incorrect to our surprise. We made an offer. Then I got calls from Mo, pressuring ... Read Full Review

Fees are astronomical and you don't even get a clean flat. And apparently it's standard with Acorn, my friend rented through them in Croydon and the flat was also dirty. Why lie? call it anything else but cleaning fee because you are not delivering it. On top of that I've had to ... Read Full Review

Apart from their habit of spamming all the houses in the area even when they have no junk mail signs, they have let me down on three occasions.Always promise - don't ... Read Full Review

It is by far the worst experience I have ever had with any tenancy. The lifts have only just begun to function and are still a bit dodgy after breaking down completely last June. For half the year the building had no working lifts. There are 10 floors. Repairs within the flats...they did not ... Read Full Review

James was very helpful and got our application through blisteringly quickly. He explained the process very clearly and I was very ... Read Full Review

Acorn Agencies probably vary from town to town but my experience with them was not pleasant, apologies after apologies proves they were wrong in the first place and as a reputable high street agent their attitude in customer service is very bad and communication between the office and client is ... Read Full Review

I am very grateful with the service I have received from Acorn Agents. Shamia Oakley-Rowe was extremely helpful during the process. All my queries were answered efficiently. I found him to be very courteous and ... Read Full Review

Last month I was in a difficult situation to find a property for rent with my budget. When I contact this Agency , were very prompt with the viewing and after that very flexible and helpful. I moved in within less than a week, which was great, thanks to Shamia Oakley-Rowe and Katie Grimwood, that ... Read Full Review

Really impressed with the friendly and honest service. Jack and Andrew pushed hard to get our sale through and we are very grateful. THANK ... Read Full Review

Jack worked extremely hard to complete this very complicated sale. He was very hands on being able to communicate with the solicitors involved which also included a lease extension. He kept me frequently updated, sometimes on a daily basis. It was due to him that the sale actually happened after a ... Read Full Review

Ricky the Branch Manager said he could sell our property within 7 days at full asking price and we saw he sold a couple in our neighbourhood in the previous weeks so decided to opt for Acorn. Within 7 days we received a somewhat fraught phone call from Andrew the Assistant Manager saying we needed ... Read Full Review

Aidan has been fantastic, stuck to his word and delivered to his promise. Very happy with Acorn and Aidan! I am sure they will deliver equally well during the ... Read Full Review

Waste of time. Agent was pesky throughout the week over phone and email, and then missed our viewing, made no apology, and acted put out that we couldn't just reschedule to his whims. We'd rented a car to get to five viewings that day and because of his failure to schedule his time, we ... Read Full Review

We instructed Acorn to market our flat in June. Laura was very helpful to complete the advert promptly, which looked very professional. We were informed that Acorn already had several potential buyers ready to view the flat, so were very hopeful. We timed the sale of the flat with a holiday we had ... Read Full Review