ACJ Properties
1/5, 5 reviews
0% recommended
0% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction



Property Features

Established in 1993, managing a property portfolio of luxury apartments on Penarth sea front, ACJ Properties has grown to be one of the largest letting agents in Cardiff and the Vale of Glamorgan. Our locally based Property Management and Lettings teams are qualified, experienced and personable. We are a licensed Agent ... show more Established in 1993, managing a property portfolio of luxury apartments on Penarth sea front, ACJ Properties has grown to be one of the largest letting agents in Cardiff and the Vale of Glamorgan. Our locally based Property Management and Lettings teams are qualified, experienced and personable. We are a licensed Agent with Rent Smart Wales and hold Client Money Protection insurance. We are also members of The Property Ombudsman, Tenancy Deposit Scheme and ALMA. Our sales division, Jones Estates, sells properties throughout the Vale of Glamorgan and Cardiff

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Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 0% 100% £163,000 £163,000
Lettings 0% 0% £0 £0
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 0 0 0 1 0 3
Areas covered
  • CF64
  • CF10
  • CF11
  • CF62
  • CF63
Address

9a Royal Buildings Victoria Road
Penarth
Vale of Glamorgan
CF64 3ED
02920415161

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“For the last 6 months me & the neighbours hav......”

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Mar 14,2023
Minithumbdown
By: 'Gary Anderson'
Mar 14,2023
0 people found
this helpful
For the last 6 months me & the neighbours have been having a nightmare with tenants slamming the security gate on a property managed by ACJproperties The situation hasn't been resolved & they have been ignoring our correspondence. I would avoid using this company at all costs...
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“DO NOT LET WITH THIS COMPANY!...”

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Jul 06,2021
Minithumbdown
LYNDA
By: 'Sophie Williams'
Jul 06,2021
2 people found
this helpful
DO NOT USE THIS UNPROFESSIONAL, THIEVING COMPANY! JASON WHITELEY, NATASHA CHICK, LYNDA SEAL After not receiving the legal paperwork or the Ts&Cs prior to paying a holding deposit, we were informed that we had failed referencing and therefore lost a substantial amount of money ...
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“DO NOT USE THIS AGENCY.SABRINA PIKE - Agent who ......”

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Oct 07,2019
Minithumbdown
By: 'Disgruntled'
Oct 07,2019
0 people found
this helpful
DO NOT USE THIS AGENCY. SABRINA PIKE - Agent who I dealt with. We were charged to have cleaners come to the property after we had left for "placing furniture back in its place". The details of this were two very light dining room chairs ...
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Was this helpful? Yes
By: John Rees
Feb 22, 2020
View all comments (2)
The same thing happened to us with this Agency in 2014. We moved from London and rented house in Penarth and were massively ripped when we finished our tenancy. The house was falling apart literally but we ignored the faults because we were only there temporarily. They charged us for removing a ‘pebble left in cupboard’ My blood boils to this day whenever I walk past ACJ. A REALLY NASTY COMPANY.. ...

“Rude and not helpful...”

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Apr 06,2019
Minithumbdown
By: 'Female'
Apr 06,2019
0 people found
this helpful
I have bought a property in Penarth area and when I went to collect my keys ,the agent ( as I cannot really say she was a lady due to her dismissive and extremly rude behaviour) handed me the keys by telling me off that I ...
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Comment on agent fees
N/A
Was this helpful? Yes
By: ACJ Properties
May 08, 2019
View all comments (1)
We are sorry to hear about your experience in February. I would like the opportunity to discuss this with you further but I am unable to identify you from your review. We would appreciate it if you could contact [email protected] with your review and further details so, I can address your complaint in full. ...

“The member of staff was unprofessional and, to make things ......”

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May 26,2012
Minithumbdown
By: 'James'
May 26,2012
2 people found
this helpful
The member of staff was unprofessional and, to make things worse, unapologetic. I arrived 10 minutes early at the property to be told that the people who had only just viewed it wanted to put a deposit down so I was probably too late. As someone ...
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What agent could do to change your mind?
1) Informed me beforehand that my viewing was directly after someone else's, so that I could pick a different property instead. 2) Apologised for the inconvenience and offered to show me a different property that was on their books. 3) Not double booked me in the first place.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

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Last updated at 3:13 PM 12/09/2018 by heather heather

Awards won by ACJ Properties

Regional Awards won by ACJ Properties

Individual Branch Awards



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