Established in 1993, managing a property portfolio of luxury apartments on Penarth sea front, ACJ Properties has grown to be one of the largest letting agents in Cardiff and the Vale of Glamorgan. Our locally based Property Management and Lettings teams are qualified, experienced and personable. We are a licensed Agent with Rent Smart Wales and hold Client Money Protection insurance. We are also members of The Property Ombudsman, Tenancy Deposit Scheme and ALMA. Our sales division, Jones Estates Read full description...

9a Royal Buildings Victoria Road
Vale of Glamorgan
CF64 3ED

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May 26,2012
By: 'James'
May 26,2012
1 people found
this helpful
The member of staff was unprofessional and, to make things worse, unapologetic. I arrived 10 minutes early at the property to be told that the people who had only just viewed it wanted to put a deposit down so I was probably too late. As someone who is working full time, has a limited amount of time until my current tenancy expires and has no access to a car the practice of effectively double booking prospective tenants in this way is completely unfair. ACJ Properties are helping to make t...
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What agent could do to change your mind?
1) Informed me beforehand that my viewing was directly after someone else\'s, so that I could pick a different property instead. 2) Apologised for the inconvenience and offered to show me a different property that was on their books. 3) Not double booked me in the first place.
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Areas covered
  • CF64
  • CF10
  • CF11
  • CF62
  • CF63


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