70 Upper Richmond Road, Putney, SW15 2RP
Ace Relocations Ltd

70 Upper Richmond Road
Putney,London
Greater London
SW15 2RP
02082861607

Website not available

Properties for Sale
Properties to Rent

“ My tenancy... ”

Apr 12,2018
Minithumbup
By: 'Krisztian'
Apr 12,2018
0 people found
this helpful
Hi Live in a house in Wimbledon renting a room for 3 year from Ace Reocation and I'm quite happy with everything nice house mates usually stay long clean house management do everything what they can to make tenants happy solve problems quickly if we ...
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Comment on agent fees
The rent what we pay for a room is fine for the service we get prices are like this in London and around a nice safe place
Was this helpful? Yes

“ Great Agency... ”

Mar 21,2018
Minithumbup
By: 'Francesca'
Mar 21,2018
0 people found
this helpful
Acerelo is an agency I would definitely recommend. From day one anything that needed to be fixed got promptly sorted out. A big thanks to Greg and J but mainly a huge high five to Daniel : super efficient and professional. If I will ever need ...
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Comment on agent fees
Good
Was this helpful? Yes
Feb 05,2018
Minithumbdown
By: 'Mr Unhappy'
Feb 05,2018
1 people found
this helpful
By far the worst renting experience I've ever had. Shower drain in ensuite was blocked for 6 weeks and therefore out of action. Ace did not consider this an 'urgent matter' and we had to fight to have money (£50!) deducted from one month's rent. ...
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Was this helpful? Yes
Nov 22,2017
Minithumbup
By: 'Anonymous'
Nov 22,2017
0 people found
this helpful
I have been with Aces for not far off two years, and have thoroughly enjoyed my time in the house share. In terms of Aces and their management of the property, we did have a few teething problems in the beginning. However, I think this ...
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Was this helpful? Yes
Oct 31,2017
Minithumbup
By: 'Ghulam'
Oct 31,2017
0 people found
this helpful
I have stayed in one of ACE Relocations' properties in South West London for around five months. The property was clean and professional cleaners would clean the flat including the kitchen every week. All staffs were very helpful and I could contact them anytime during ...
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Was this helpful? Yes
Sep 07,2017
Minithumbup
By: 'TS41'
Sep 07,2017
0 people found
this helpful
I rented from Ace Relocations for 3 years, in that time they were always on call for any problems or questions. Tom, Chris and Gregg were especially friendly when visiting the property or dealing with any issue! Made renting from them really simple and straight forward....
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Comment on agent fees
Good, not too high considering some other agency's in London.
Was this helpful? Yes
Aug 11,2017
Minithumbup
By: 'Sabina'
Aug 11,2017
0 people found
this helpful
I stayed at the agent's leased property for at least a good 7 months or more. I had a minor hiccup when I first moved in however following the move the agent has been nothing less but praiseworthy. I asked for a new mattress and full ...
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Aug 10,2017
Minithumbup
By: 'Harry'
Aug 10,2017
0 people found
this helpful
After months of job hunting after university, I finally received the great news that I had got a job in London. This joy soon turned to stress when I realised I only had 2 weeks to find a place to live in London and move down ...
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Comment on agent fees
Reasonable
Was this helpful? Yes
Jun 19,2017
Minithumbup
By: 'Ola K'
Jun 19,2017
3 people found
this helpful
The ace relocations team is a young group of very helpful agents. I've used their services twice, stayed at two different houses managed by ace relocations. I'll definitely recommend....
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By: Chris Florence
Jun 21, 2017
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Hi Ola, thanks for being such an excellent resident of ours and we wish you an amazing future! ...
Jun 15,2017
Minithumbup
By: 'Antonio'
Jun 15,2017
3 people found
this helpful
I've been in the property for 1 year! Never big problems they also professional and competent cleaners! Definitely will Suggest as options for someone!...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chris Florence
Jun 21, 2017
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Thank you so much for your feedback, it's greatly appreciated. Please get in touch with us if you ever need help finding accommodation again! ...
May 22,2017
Minithumbup
By: 'TomW'
May 22,2017
3 people found
this helpful
Ace Relocations are one of many agents o have used over the years in London, and have been fantastic in providing a good level of service for the duration of our tenancy (Sep - May) and the only reason we're leaving is due to relocation ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chris Florence
May 24, 2017
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Hi Tom, thank you very much for taking the time out to give us such positive feedback. We really do appreciate it and naturally, you are always welcome back to any of our properties in the future. ...
May 16,2017
Minithumbup
By: 'Ben'
May 16,2017
3 people found
this helpful
I have dealt with Ace Relocations for over a year now and had two properties from them since i moved down to London. Never had any major issues with them at all, the first property was absolutely perfect and everything was sorted from their side ...
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Comment on agent fees
Seems fair and in correlation with all other agency fees on the market
Was this helpful? Yes
By: Chris Florence
May 24, 2017
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Hi Ben and thank you for your positive review. You and your friends were excellent residents for us and we very much appreciate your business. ...
May 16,2017
Minithumbup
By: 'Beau'
May 16,2017
3 people found
this helpful
Had no major issues. Any small problems we had were sorted out quickly. Staff were professional and helpful with moving in to the property. Would recommend....
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By: Chris Florence
May 24, 2017
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Hi Beau, thank you very much for your review, much appreciated. ...
May 09,2017
Minithumbup
By: 'Jane'
May 09,2017
3 people found
this helpful
I had a really good experience with ace relocations. The room was beautiful and I got to say what furniture I wanted. They also matched housemates up perfectly and we all got on really well. The cleaning service was really good. Tom and tony were ...
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Comment on agent fees
The agengs fees were fair.
Was this helpful? Yes
By: Chris Florence
May 24, 2017
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Hi Jane, we really appreciate you taking the time out to write such positive feedback so thank you very much. ...
May 08,2017
Minithumbup
By: 'Steve'
May 08,2017
3 people found
this helpful
I found The team at Ace relocations very straightforward, professional and stress free, so all in all very happy all round...will miss my room in a lovely house. Thanks to Greg for showing me round.. Would recommend!...
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Comment on agent fees
Agent fees are fair.
Was this helpful? Yes
By: Chris Florence
May 24, 2017
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Hi Steve and thank you very much for your feedback. We would love to have you back in any of our properties so please do get in touch if you ever need relocating again. ...
May 04,2017
Minithumbup
By: 'Dorka'
May 04,2017
3 people found
this helpful
I lived in a room rented from this agency for 2 months and I was really satisfied with that. The service was excellent and also the flat, they provide new or renewed ones with nice flatmates and good public transport access, so everything is given to ...
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Was this helpful? Yes
By: Chris Florence
May 24, 2017
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Hi Dorka, thank you so much for your review and please get in touch if you ever need any help in the future. ...
May 03,2017
Minithumbup
By: 'Costa'
May 03,2017
3 people found
this helpful
I have been with the Agency for 6 months and I was extremely pleased with the service provided. Everyone was very helpful and available at all times. Especially Greg was very professional and I would definitely recommend him. The House was great, very well maintained and ...
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Comment on agent fees
Everything was spot on
Was this helpful? Yes
By: Chris Florence
May 24, 2017
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Hi Costa, you have been the perfect resident for us and we very much appreciate it. Many thanks and please do get in touch if you ever need help again. ...
Apr 24,2017
Minithumbdown
By: 'A'
Apr 24,2017
8 people found
this helpful
By far, not only the worst agents I've ever worked with, but also, the worst type of people you could imagine, rude, liars... I just finished my tenancy with them and taking advantage that I went back to my country they just gave me back ...
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By: Chris Florence
Apr 26, 2017
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By far the worse resident we have ever had the miss-fortune to come across and it just goes to show that referencing can not highlight an individuals preference for narcotics or filth. Alfons was unhelpful and rude from start to finish and made it difficult for our cleaning division to clean his room as his clothes were always left scattered across the floor (the cleaners are not allowed to touch/ move personal items) This level of filth plus a habit for cannabis use made it impossible to work/ ...
Apr 16,2017
Minithumbdown
By: 'Conned'
Apr 16,2017
7 people found
this helpful
Extremely rude staff, who con tenants into terms not previously mentioned at viewings. Very rushed and pushy when getting you to sign up to their rooms and then rude thereafter on the phone or by email when you have worked out that you have been ...
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Comment on agent fees
bad
Was this helpful? Yes
By: Chris Florence
Apr 22, 2017
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Hi and thanks for your feedback but what did we do wrong? I need to know exactly what we did wrong here as you have just called us 'con men' without saying what we did wrong. Please tell me so I can look into it, thanks. ...
Apr 16,2017
Minithumbup
By: 'Oliver Smith'
Apr 16,2017
3 people found
this helpful
Siobhan woods was really helpful when I was looking for a place, I am new to London and I wanted somewhere accessible for a decent price. She placed me in a great location with 24 hour shop service and underground station nearby which allows me to ...
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Comment on agent fees
She knew the ins and outs of the zones and attractions local to me. The measurements of the rooms as well as helping me find the best room available within my budget.
Was this helpful? Yes
Apr 08,2017
Minithumbup
By: 'NMwale'
Apr 08,2017
3 people found
this helpful
I came across Ace Re locations on spareroom in March 2016 when I was looking for a room in Wimbledon area. I was attracted to the look of the rooms and the fact that there was a weekly cleaner (I dont like going through the argument ...
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Comment on agent fees
They are high but worth it I feel. The agent i was with previously had the same fees but pretty much didnt do much at all. You could only get hold of them via email , they never fixed anything.
Was this helpful? Yes
By: Chris Florence
Apr 12, 2017
View all comments (1)
Hello Norma, thanks for your positive feedback! I wish you the very best for the future and thank you for your custom. ...
Mar 28,2017
Minithumbup
By: 'S'
Mar 28,2017
9 people found
this helpful
Very eager and helpful to begin with - no acknowledgement of requirements thereafter. Seems to be no communication between the person who shows the room and makes all the promises to the person who is then very eager to take your money before sending you ...
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Comment on agent fees
Ridiculously Bad (holding fees)
Was this helpful? Yes
Feb 20,2017
Minithumbdown
By: 'Sam'
Feb 20,2017
6 people found
this helpful
Unfortunately can't review them too thoroughly as nobody turned up to show me and my partner around the house, which just meant a wasted drive to Richmond. Tried calling the office to get an explanation and no answer. Received a message from the agent the ...
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Was this helpful? Yes
By: Chris Florence
Feb 21, 2017
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Thanks for the review Sam and I am very sorry for the inconvenience caused. I have spoken with Greg who has apologized as well. There is no excuse and we will definitely learn from this to ensure it doesn't happen again. If you would be kind enough to give me a call I would like to offer you some compensation for the inconvenience caused. ...
Feb 13,2017
Minithumbup
By: 'Istvan'
Feb 13,2017
3 people found
this helpful
I was a tenant of Ace Relocations for 6 months. The staff was always avaliable, helpful and fast responding to issues i.e. fixing bathroom lights. The property and costs were as advertised, there were no hidden costs or issues with the flat. Moving out date ...
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Comment on agent fees
Good
Was this helpful? Yes
By: Chris Florence
Feb 18, 2017
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Thanks for the review Istvan, it is much appreciated. We all wish you well. ...
Feb 07,2017
Minithumbup
By: 'Chris is a moron'
Feb 07,2017
7 people found
this helpful
Absolute disgrace of a company. Take you the see a room and when you go to move in your in a completely different room ? Isn't the whole point of your Job to move people into rooms I mean how hard can it really be? C* ...
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Comment on agent fees
Affordable ? That's a joke in its self
Was this helpful? Yes
By: Chris Florence
Feb 18, 2017
View all comments (1)
Obviously this is a fake review (some sort of practical joke) ...
Feb 06,2017
Minithumbup
By: 'PeterBurns'
Feb 06,2017
3 people found
this helpful
During my tenancy, Ace Relocations has provided a professional and consistent service from start to finish. There processes are clear, well communicated and are designed to benefit not only to the landlord but the tennant as well. I would highly recommend them as a letting ...
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Comment on agent fees
Agency fees are around the general price of letting agent fees in the area. Ace Relocations do provide a service throughout the tenancy which in my opinion do justify the fees.
Was this helpful? Yes
By: Chris Florence
Feb 18, 2017
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Thanks for your positive review Peter. You were a brilliant resident of ours and we wish you the best in the future. ...
Jan 27,2017
Minithumbdown
By: 'Alex Robertson'
Jan 27,2017
14 people found
this helpful
I used AceRelocations in an attempt to find something semi-permanent/permanent having just got a job in Wimbledon. I went to a few viewings two which the agent (*) only made it to half of the viewing, I was shown round by the existing tenants, which ...
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By: Alex
Mar 03, 2017
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What an absurd response. At no point did you ask me to leave. I was on a short one month contract. Perhaps if you were a little less vague I could be more specific in correcting you and explaining exactly what happened. In terms of the deposit; as I explained, I was not made aware of any third party deposit protection scheme in which my money was being held, which is why the process took so long and the dispute took months to be resolved. I should have been given access to request my money b ...
Jan 26,2017
Minithumbdown
By: 'Mike'
Jan 26,2017
7 people found
this helpful
I was very disappointed with my experience with Ace. Dealing mainly with Greg, I was informed about the property I enquired about and after paying my advanced security deposit for the room I found out that the house I just paid for, a newly acquired ...
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Comment on agent fees
Average
Was this helpful? Yes
Nov 29,2016
Minithumbup
By: 'Katerina'
Nov 29,2016
3 people found
this helpful
I have been a tenant in a beautiful house in South West London with Ace Relocations for 6 months now and I have found them very helpful, friendly and efficient. Tony, Tom and the rest of the team are always there to listen and help when ...
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Comment on agent fees
Good. I pay a good price for a room in this house
Was this helpful? Yes
By: Christopher
Dec 19, 2016
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Thanks for taking the time to write this Katerina, I am delighted that you are happy with your home and the service that we provide! ...
Nov 28,2016
Minithumbup
By: 'Rhys Montgomery'
Nov 28,2016
3 people found
this helpful
After receiving an offer for a job I needed to to find somewhere to live in London asap, and on a small budget. I had looked around at some properties myself and was really struggling to find something appropriate. I made contact with ace relocations ...
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Comment on agent fees
Great, Agents fees were very reasonable in comparison to other agents.
Was this helpful? Yes
By: Christopher Florence
Dec 19, 2016
View all comments (1)
Many thanks for your feedback . It is great to hear how well Jenna is doing! ...
Areas covered
  • South-West London



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Awards won by Ace Relocations Ltd

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London, SW15


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