Properties Glasgow - Infiniti Properties
  • Alan Nash
    Alan Nash
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    Christine Seydak
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    Michelle Dakers
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    Stuart Johnston
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    Wendy Mackay
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    Kirsty Mengham
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    Stuart Johnson
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175 Bruntsfield Place
Edinburgh
City of Edinburgh
EH10 4DG
0131 229 4400

 
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Properties for rent
May 25,2017
Minithumbup
Kirsty Mengham
Michelle Dakers
By:
May 25,2017
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We lived for 1.5 years in a property rented from ACE PM. We experienced a very honest evaluation of the lease price vs. the property comfort, location and market conditions. Furthermore, we received the property in very clean state and with the white goods in good condition. Throughout our lease we interacted multiple times for routine repairs and support and we were assisted promptly and professionally. The lease end was assessed reasonably and we received our deposit in a timely manner. We w...
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Comment on agent fees
Reasonable.Fair. Competitive
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May 09,2017
Minithumbup
Kirsty Mengham
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May 09,2017
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The best letting agency I have ever rented from. They reply instantly and follow up on enquiries. Friendly staff and always willing to help....
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Mar 22,2017
Minithumbup
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Mar 22,2017
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Made the process of letting my flat painless and found suitable tenants extremely quickly. Any queries/ issues were dealt with promptly....
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Comment on agent fees
Reasonable.......same as most other agents.
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Dec 20,2016
Minithumbup
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Dec 20,2016
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An excellent, cost effective service was provided from start to finish. This ranged from managing multiple lettings, to the disposal of the properties. Crucially, I was advised on the optimum disposal strategy, and timing and this ensured that I realised the maximise value on the sale....
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Comment on agent fees
Good
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Dec 19,2016
Minithumbup
Alan Nash
By:
Dec 19,2016
1 people found
this helpful
We have been extremely impressed and are very grateful for the high standard of service given by everyone at ACE. Our experience has been positive from our first meeting. ACE have been extremely efficient at finding tenants and have worked hard to ensure that both ourselves as landlords and our tenants have been happy....
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Comment on agent fees
Alan has been an outstanding agent. He and his team have made our experience as landlord as stress free as possible and has given a service far above that we had experienced from other agencies.
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Dec 15,2016
Minithumbup
Alan Nash
By:
Dec 15,2016
0 people found
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ACE have managed my apartment in Edinburgh for a number of years now and have done so flawlessly. They've fixed any problems tenants have had with the apartment with the minimum of fuss, and found good tenants each year. They've also recently sold my property for me, quickly and easily and for a good price. Would highly reccomend ACE to anyone. Thanks Alan!...
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Comment on agent fees
Good
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Dec 05,2016
Minithumbdown
By:
Dec 05,2016
1 people found
this helpful
There has been multiple things wrong with my flat since moving in and barely anything has been sorted or dealt with in a timely manner. I have been blamed for everything that has happened despite the fittings not being secured properly or items being damaged before I went in which they knew about. They continually ignore my emails and phone calls and are yet to provide any solutions to any problems. I will never be renting with this agency again and will be sure to tell everyone I know about thi...
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Comment on agent fees
Bad
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By: Alan Nash
Dec 19, 2016
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Stef is not a tenant of ACE Property. He is reviewing on behalf of his girlfriend. This tenant has not asked to leave the property. In October 2016 a set of shelves fell from the wall in the kitchen and some personal items were damaged. Nobody was hurt. We inspected the damage and have everything on record to do with the incident. The tenant does not want to claim for damages through her tenants contents insurance and blames ACE Property for the shelves falling. The shelves have been ...
Aug 18,2016
Minithumbdown
Alan Nash
Michelle Dakers
By:
Aug 18,2016
0 people found
this helpful
As a first time Landlord and property owner I had a great experience with Ace PM who helped me find a suitable Tenant and complete all associated paperwork as well as successfully managing the property. Would not hesitate to use them again in the future. Thanks to Alan and Michelle for all your assistance over the years....
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What agent could do to change your mind?
Competitive rates
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Comment on agent fees
Competitive rates
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Aug 09,2016
Minithumbup
Alan Nash
By:
Aug 09,2016
0 people found
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Found Ace Property Management excellent to deal with. Great level of communication and very efficient in getting the property up to standards required and new tenants accordingly....
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Jul 19,2016
Minithumbup
Alan Nash
Stuart Johnston
By:
Jul 19,2016
0 people found
this helpful
I would totally & unreservedly recommend Ace. They made the whole business of letting out my flat SO easy. Over a period of about ten years I can not find any fault with them. They really do cover everything. And then sold my flat for me - really quickly and easily. Excellent service....
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Jul 12,2016
Minithumbup
Alan Nash
Stuart Johnston
By:
Jul 12,2016
0 people found
this helpful
I am so very glad that I used ACE Property Management to handle all the aspects of renting out my property and its sale 3 years later. It was under offer within a week! The ACE Property Management team is - in my experience - exceedingly capable, professional, efficient and have a friendly and personal approach. You have a golden opportunity to use their services: take it! I recommend them unreservedly....
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Comment on agent fees
Extremely reasonable, and a first-class service.
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Dec 03,2015
Minithumbup
Alan Nash
Christine Seydak
By:
Dec 03,2015
1 people found
this helpful
Hi I'm a Chartered Surveyor working in commercial investment sales in RSA and recognise quality professional service when I see it- as I so do with Allan Nash and his team at ACE. ACE very ably and quickly let this 3 bed flat for us, kept it tenanted during the period of our ownership and dealt very efficiently with the maintenance issues that arose throughout. The financial management was spot on both in terms of timing and quality. Their reporting was great with just enough detail to take a...
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Comment on agent fees
Market related and for the high quality of service very reasonable.
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Dec 02,2015
Minithumbup
Alan Nash
Stuart Johnson
By:
Dec 02,2015
0 people found
this helpful
For the past 5 years ACE have managed my property in Bruntsfield, Edinburgh. During this time they sourced excellent tenants for me who left my flat in a really good condition and paid all rent promptly. In addition ACE dealt with any minor repair jobs which needed attention efficiently, effectively and most importantly within a reasonable price frame. I have found ACE a pleasure to deal with and would continue to use their services if I weren't selling the property. I can recommend ACE wholehea...
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Nov 30,2015
Minithumbup
Alan Nash
Wendy Mackay
By:
Nov 30,2015
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this helpful
Rented through ACE for a year and a half. Great professional service and very friendly and helpful. Would definitely recommend and use them for lettings of property in the future...
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Comment on agent fees
Good rental level off the area
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Nov 16,2015
Minithumbup
Kirsty Mengham
Wendy Mackay
By:
Nov 16,2015
0 people found
this helpful
We've been tenants of Ace for just over a year and we've really enjoyed our tenancy. The Ace team have always been friendly, professional, and approachable. Any time there was a need to contact them, I always felt welcome at the office, and the matter was dealt with promptly. Above all they have been flexible and understanding; Qualities that are missing from a lot of businesses these days. This has been the most hassle-free tenancy I've had in 8 years of living in Edinburgh. Our only regret i...
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Nov 12,2015
Minithumbdown
Wendy Mackay
By:
Nov 12,2015
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IF YOU ARE A STUDENT AVOID ACE PROPERTY AT ALL COST. * When we moved into our new flat Ace Property claimed the flat had been 'professionally cleaned.' The flat was filthy and we even found two maggots in the cutlery drawer! In the first couple months of living here we encountered numerous builders who would let themselves into the flat unannounced and help themselves to tea and biscuits! The builders were there to replace a door to the outside office. Even though we were paying for the room we ...
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By: Alan Nash
Nov 16, 2015
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The member of staff that Cathy Rodgers fails to name is Wendy and I support everything that Wendy and my team did to deal with this situation as it presented itself. Thanks for the review Cathy. We always take comments from a tenant seriously and I hope you don't mind me putting straight a few of your complaints and issues. Over 50% of our tenants are students and we have built up a good relationship with the student community in Edinburgh over our 10 years in business. Cathy your opening ...
Sep 10,2015
Minithumbup
Alan Nash
Kirsty Mengham
By:
Sep 10,2015
0 people found
this helpful
As performers and Festival tenants, we have been coming up to Edinburgh Festival for five years and the flat we rented from ACE Property Management is by far the most impressive and, given its location on the Meadows and quality, the best value too. What's more, Alan and Kirsty were a pleasure to deal with and very professional. When our arrival was delayed after our van broke down, Alan came and met us late in the evening and ensured everything was in order. They were also very helpful in ...
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Aug 02,2015
Minithumbup
Alan Nash
By:
Aug 02,2015
0 people found
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We rented a flat through Alan for 4 years and are really pleased with the service we received throughout. An easy going landlord though always available to sort out any problems. We had a couple of issues with appliances and the shower needing replaced/fixed, for some reason alwasy on a Sunday and he was always easily contactable and got things fixed quickly. He was also very understanding when I had a problem with the rent one month. Would definitely recommend them!...
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Jul 20,2015
Minithumbup
Christine Seydak
Stuart Johnston
By:
Jul 20,2015
0 people found
this helpful
As a Buy-to-Let Landlord in Edinburgh, ACE Property Management have been readily willing to support my enquiries for all aspects of my property management business. From finding tenants to preparing rental agreements, establishing property and rental values and recommendations for a variety of supporting trades, their support has been invaluable. They are a thoroughly efficient company who succeed in combining their personal touch to any property related task or simply to freely offer advice whe...
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Comment on agent fees
Agent fees were appropriately priced and acceptable.
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Jul 19,2015
Minithumbup
Alan Nash
By:
Jul 19,2015
0 people found
this helpful
Excellent service from Alan and the team at ACE. Dealt with my flat personally and had it rented within 24 hours. Can't fault the service and attention to detail. Thanks...
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Comment on agent fees
Fair and reasonable
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Jul 17,2015
Minithumbup
Alan Nash
Wendy Mackay
By:
Jul 17,2015
0 people found
this helpful
I have been using Ace since December 2014. They found a tenant and let the property within 10 days of my contacting them. They are very hands on and reply to any of my email queries within 24 hours. The staff are friendly and helpful. I would happily recommend them to any landlord....
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Jul 16,2015
Minithumbup
Alan Nash
Wendy Mackay
By:
Jul 16,2015
0 people found
this helpful
I used Ace Property Management to rent out a flat for around 8 years. The service they provided was exceptional, they managed the property very well and were pro active in doing any repair or required works, they kept costs to a minimum and completed everything with no fuss. A fantastic team and s pleasure to work with....
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Comment on agent fees
Fees were good value for money.
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Jun 01,2015
Minithumbup
Alan Nash
Michelle Dakers
By:
Jun 01,2015
1 people found
this helpful
This was the first time I rented out my flat and thought Ace Property Managment where very professional, approachable and reliable. I rented my flat for 2 years and was very impressed at the speed in which Ace Property Management found excellent tenants which matched my strict criteria. The company kept me up to date, administering flat inspections and providing me with photographic evidence of my flats condition. I am now selling my flat and no longer require Ace Property Management but woul...
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May 15,2015
Minithumbup
Alan Nash
Michelle Dakers
By:
May 15,2015
0 people found
this helpful
Overall a very positive experience - interactions were professional, honest and fair. Initial application for the apartment was handled efficiently and signing of the contracts etc was done in a very professional manner. We did require some assistance outside of office hours after the main door lock broke - it was no problem contacting the agency and a locksmith was arranged for immediately. At the end of our contract the entire staff were supportive as we sought a new home in Edinburgh. As refl...
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May 13,2015
Minithumbup
By:
May 13,2015
0 people found
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Overall a satisfactory company to agency to deal with. I stayed with Ace for roughly 3 years. During this time I found them generally easy to deal with on most issues. They benefit from being a relatively small agency, so you can pretty much walk into the office during normal hours and speak to someone who can help you out. E-mail correspondence was generally good. During the end of my stay extensive work had to be carried out in the bathroom - during this difficult period I felt they genuin...
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Apr 20,2015
Minithumbup
Christine Seydak
Wendy Mackay
By:
Apr 20,2015
0 people found
this helpful
We have been tenants of a few letting agencies over the years due to moving around for work. Ace has been far the best that we have ever used. They are organised, efficient, helpful and friendly. From our first viewing, which they fitted in at short notice on a Christmas Eve to meet our schedule, to the move out they have been great throughout. In arranging the move in they kept us up to date at all times with progress on the paperwork side & arrangements for keys etc. As this was a rental...
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Apr 06,2015
Minithumbup
Alan Nash
Michelle Dakers
By:
Apr 06,2015
0 people found
this helpful
We rented our house out through ACE for almost 4 years whilst we were working in Sri Lanka. ACE took care of all the necessary paperwork, and advised on how to deal with licences, tax and so on. They were very responsive to any issues that needed dealing with, and communicated well by email and phone when nenecessary. They successfully found several suitable tenants, each of whom looked after the property well, or reasonably well. Repairs were dealt with efficiently when needed. We had a couple ...
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Comment on agent fees
Very reasonable. Good service for a fair fee.
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Feb 11,2015
Minithumbup
Stuart Johnston
By:
Feb 11,2015
0 people found
this helpful
The ACE PM has been very supportive my initial move and only asked for my basic documents (passport, employment status) to rent the shared property. The contact clearly mentions all the terms and conditions (specially joint let) and follows by rules. Stuart has been very supportive in renovating the house and considered all our requests. He is very accommodating to tenants situation. I would recon this letting agency....
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Feb 11,2015
Minithumbup
Alan Nash
Michelle Dakers
By:
Feb 11,2015
0 people found
this helpful
I have been a landlady for 25 years and Ace Property Management are simply the best property/letting agents I've ever dealt with. Ace Property have sourced my tenants, for the last 10 years. I have never been disappointed. Any problems arising, either with a tenant or the property itself is dealt with swiftly and correctly. So both myself and my tenants are happy with the first class service Ace Property provide....
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Feb 06,2015
Minithumbdown
Alan Nash
Stuart Johnston
By:
Feb 06,2015
0 people found
this helpful
My wife and I found a beautiful place in Edinburgh close to Uni with just enough space, great location and rent. Unfortunately, we have been in country for less then 6 months so we don't have any credit rating in the UK. The agents told us that if we put up the max legal deposit of two months rent that it shouldn't be an issue. Wednesday, we bring in the check and schedule to sign the lease on Friday. We also give our present landlord 30days notice and start looking into letting a van for the m...
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By: Alan Nash
Feb 06, 2015
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Coral / Ryan, I understand your frustration at being refused the property on Dalry Road. It is disappointing that your application was not successful because we have had several other viewings and you appeared to be the best potential tenants. The property is now back on the market and we hope we can find a suitable tenant quickly You have clearly stated how our application process works at ACE Property Management. At no time were you told that you had been accepted as tenants for the fla ...
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Agent Fees

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Last updated at 10:08 AM 25/01/2016 by Kirsty

Complaints Procedure

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Last updated at 10:08 AM 25/01/2016 by Kirsty

Awards won by Ace Property Management Ltd

Individual Branch Awards

Edinburgh, EH10 4DG

Alan Nash Alan Nash
Director
24 reviews

About Alan I formed ACE Property Management Ltd in 2005 with my business partner Stuart Johnston. The majority of our business comes from referrals as our dedication to providing a personal service is of the up View full profile
Christine Seydak - upload your photo Christine Seydak
5 reviews

About Christine No description set View full profile
Michelle Dakers - upload your photo Michelle Dakers
7 reviews

About Michelle No description set View full profile
Stuart Johnston - upload your photo Stuart Johnston
5 reviews

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Wendy Mackay - no image available Wendy Mackay
Property Manager
6 reviews

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Kirsty Mengham - no image available Kirsty Mengham
Propery Assistant
4 reviews

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Stuart Johnson - upload your photo Stuart Johnson
1 reviews

About Stuart No description set View full profile

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