Accord Lettings
2/5, 66 reviews
26% recommended
44% lettings valuation accuracy
33% lettings fee satisfaction



Property Features

At Accord Lets, we are passionate about people and property. Accord Lets have been setting new standards of service and professionalism within the property market since 1990, offering a wide selection of high quality properties in Leamington Spa, Warwick and Birmingham.All of our staff are handpicked, highly motivated and extensively ... show more At Accord Lets, we are passionate about people and property. Accord Lets have been setting new standards of service and professionalism within the property market since 1990, offering a wide selection of high quality properties in Leamington Spa, Warwick and Birmingham.

All of our staff are handpicked, highly motivated and extensively trained. By combining state of the art technology with traditional customer service, we are able to provide an efficient property marketing and letting management solution, which is second to none and caters for all needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 44% 33% £525 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
4 3 13 40 0 0 0 0 0 6
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“Kam has been superb throughout the years we h......”

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Jun 28,2023
Minithumbup
Kam
By: 'Brian'
Jun 28,2023
0 people found
this helpful
Kam has been superb throughout the years we have used Accord property services. She always explains things and as Landlords, guides us through every aspect of the letting procedures. She has always made letting our property easy and trouble free....
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“Kam Bains has gone above and beyond helping m......”

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Mar 02,2023
Minithumbup
Kam
By: 'Bhupinder'
Mar 02,2023
0 people found
this helpful
Kam Bains has gone above and beyond helping me sort out an on-going council tax query on behalf of my self and the my tenant's. If ever I have any concerns relating to my property, rest assured, Kam will be at hand to help resolve ...
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“A good service provided by the agent I dealt ......”

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Jan 05,2023
Minithumbup
Absar
By: 'E'
Jan 05,2023
0 people found
this helpful
A good service provided by the agent I dealt with they were; polite, friendly and efficient when dealing with paperwork....
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“Thank you!...”

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Dec 23,2022
Minithumbup
Laura
By: 'Tasha'
Dec 23,2022
0 people found
this helpful
Lee showed me around a property today. The property was lovely. Lee was very professional with a great sense of humour too. Thank you!...
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“Thankyou to lee who went that extra mile to h......”

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Dec 12,2022
Minithumbup
Lee
By: 'Property finder'
Dec 12,2022
0 people found
this helpful
Thankyou to lee who went that extra mile to help me find my home that is right for me.His services and helping to find the ideal location truly appreciated.Thankyou for your services keep up the job lee and the team Property finder...
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“A cheerful and professional lady with a great......”

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Nov 24,2022
Minithumbup
Nadine
By: 'NSL'
Nov 24,2022
2 people found
this helpful
A cheerful and professional lady with a great smile, Nadine Johnson was indeed helpful and kind in dealing with a Client. Am happy with your service. Cheers Nadine....
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“Fantastic Service...”

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Oct 05,2022
Minithumbup
Jaya
By: 'Nikki'
Oct 05,2022
1 people found
this helpful
Fantastic Service I found Accord Lets to be very helpful and easy to deal with when I was looking for a new flat in Birmingham City Centre, from the accompanied viewing to signing a contract. The Viewer was on time and was very knowledgeable and ...
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“Best experience...”

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Sep 29,2022
Minithumbup
Absar
By: 'HARSHIT'
Sep 29,2022
0 people found
this helpful
I am very impressed with the services of Accord. They helped me in searching the property. The response time is low and the experience was good. Absar Sarwar is my property engagement person who gave me minute details of the property and expediate my process ...
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Was this helpful? Yes
By: Nick
Oct 03, 2022
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I have rented two flats from Accord Lets over the last 2 years or so and I have been greatly impressed by the professional way they have helped me in renting both properties, answering all my questions and giving me peace of mind. I would highly recommend Accord Lets to anyone looking to rent a Flat in Birmingham City Centre ...

“Kam at Leamington Spa is very efficient and p......”

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May 11,2022
Minithumbup
Kam
By: 'Susan'
May 11,2022
0 people found
this helpful
Kam at Leamington Spa is very efficient and professional. She always makes me welcome when I visit the office and I am very pleased with the service...
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“Terrible...”

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Mar 21,2022
Minithumbdown
By: 'Ant'
Mar 21,2022
3 people found
this helpful
Accord Lettings Agents have been absolutely unprofessional and their staff has been rude and definitely lack problem solving skills. After renting a property with them for more than a year, there was a burglary and two weeks later the broken entrance to the property has ...
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By: Jennifer Porter
Mar 16, 2023
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Terrible letting agent. New landlord bought the flat I'm in in Jewellery Quarter Birmingham, Accord instructed their agent Countrywide to slap me with a Section 13 to increase my rent by 17%, which they cannot do due to a clause in my contract, which they clearly haven't bothered reading.. and they're now "consulting with their legal team" to see "if the landlord can do this".. might they have consulted with their legal team before causing me all this stress??? They've absolutely set a new low s ...

“Encouraging signs...”

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Mar 04,2022
Minithumbup
Ellen
By: 'Robin'
Mar 04,2022
0 people found
this helpful
I have had some mixed experiences over the years with Accord Lets but have to say that Ellen Moreton has been very attentive and has been good at keeping me informed which is a good sign....
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“could not organise the guarantor referencing ......”

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Jul 30,2021
Minithumbdown
By: 'Elske'
Jul 30,2021
3 people found
this helpful
could not organise the guarantor referencing properly. not to be trusted, made false aquisations, which could have serious consequences for the guarantors. You would expext an accurate transparency in the financial sector, which these people represent...
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“Kam, is the most responsive person, very prof......”

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Mar 29,2021
Minithumbup
Kam
By: 'Kirsty'
Mar 29,2021
0 people found
this helpful
Kam, is the most responsive person, very professional and gets things done from just a phone call. If ever I have a problem or any queries its Kam I call. She’s extremely professional, friendly and knowledgeable. She listens and is very helpful. An asset ...
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“They assured me my lovely flat would be in sa......”

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Nov 23,2020
Minithumbdown
By: 'Adam'
Nov 23,2020
2 people found
this helpful
They assured me my lovely flat would be in safe hands as I was new to letting I asked not to have a student unfortunately they did put a student in it and never did a site visit and ignored all complaints from others tenants ...
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“Accord are an excellent letting agency. We mo......”

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Jun 12,2020
Minithumbup
By: 'Tina'
Jun 12,2020
0 people found
this helpful
Accord are an excellent letting agency. We moved recently from one accord letting property to another,all documents via email, a very smooth and not complicated move. All staff are very nice and polite....
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“Costumer service is 0! Constantly receiving e......”

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Jan 02,2020
Minithumbdown
By: 'Andreia'
Jan 02,2020
1 people found
this helpful
Costumer service is 0! Constantly receiving emails with "out of the office" I wonder when they are in the office! The manager doesn't care to say a word! I have been showering in boiling/cold water for nearly two years... Nothing gets resolved even with daily ...
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“Avoid Accord if you can!!!...”

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Nov 15,2019
Minithumbdown
By: 'Vladislav'
Nov 15,2019
2 people found
this helpful
Avoid Accord if you can!!! Renting with this agent was my worst rental experience ever and customer service throughout the rental process as well as during the move out is very poor/non-existent. It was a promising start with a good service provided up until ...
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By: Yannis K
Dec 16, 2019
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Have you had your deposit back yet? We are having exactly the same issues. Poor/ non existence correspondence, unreasonable fees and a deposit which hasn't been returned yet. ...

“AVOID THIS AGENCY!!!!!!!!...”

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Nov 14,2019
Minithumbdown
By: 'Mickie'
Nov 14,2019
1 people found
this helpful
*WARNING* Avoid this agency at all cost!!! They have caused so much stress to myself and my partners health. We had nothing but problems over problems with this agency, never had such terrible support and behavior from an agency like this one!!! They are constantly ...
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Was this helpful? Yes
By: JR
Dec 08, 2022
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What a mess, we are getting nothing but unhelpfulness, rudeness and stress from these people too, their default mode seems to be aggressive, angry overly difficult and dismissive. The only agent there we've dealt with who is any good is Jaya, the rest we've dealt with just consistently make our lives more difficult. I don't know how they stay in business, are landlords really happy with them? Hope you got your money back okay in the end. ...

“Do Not Rent With Accord....”

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Oct 14,2019
Minithumbdown
By: 'S'
Oct 14,2019
5 people found
this helpful
Do Not Rent With Accord. My boyfriend and I rented a flat with Accord during our final year of university. The agency were aware that we were students with limited experience of renting and I believe that we were exploited. Firstly, no one turned up ...
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“Avoid at All Costs...”

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Jun 03,2019
Minithumbdown
By: 'Stephen'
Jun 03,2019
2 people found
this helpful
Ridiculous Fees and prices for everything to rent a property and they don't care about any issues you have with the property - they are only interested in protecting their landlords and getting money....
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“Avoid if possible...”

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Apr 18,2019
Minithumbdown
By: 'Conor'
Apr 18,2019
1 people found
this helpful
I rented a property through Accord for 2.5 years and if I had at any point been able to find a similar property or could have afforded the exit fee I would have left. If you contact the office for any request you would be met ...
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Comment on agent fees
The most expensive agents fees I have paid in the last 10 years of renting properties.
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“Talk about not going the extra mile...”

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Sep 05,2018
Minithumbdown
Clive
By: 'Clive'
Sep 05,2018
0 people found
this helpful
Everything I imagine a poor agent to be. I'm trying to rent a property but it's clear that they want short hours, limited slots and everything to suit them not the customer....
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Comment on agent fees
Never got that far
Was this helpful? Yes
By: Sam Sneyd
Sep 17, 2018
View all comments (1)
Sorry you feel this way Clive. Unfortunately you cancelled your original appointment at very short notice however we offered various appointment times to rebook including an early morning appointment all of which you declined. We will accommodate viewing times where we can and offer flexibility where possible even during the busiest periods. We cannot offer night time appointments as you were requesting as this is outside of our office hours and jeopodises the safety of our staff and interrupts ...

“RIP OFF...”

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Jun 20,2018
Minithumbdown
By: 'sharon'
Jun 20,2018
0 people found
this helpful
DONOT GO ANYWHERE NEAR THEM!!! WANTS TO CHARGE £800 FEES for 2 students to rent a two bedroomed flat. £100 admin fee £150 credit reference £300 tenancy agreement £250 inventory fee !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...
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Comment on agent fees
Dreadful sharks
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“Stay away......”

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Apr 27,2018
Minithumbdown
Laura
By: 'FT'
Apr 27,2018
2 people found
this helpful
Very good in chasing you for any of their interests. Poor problem solving, arrogant attitude, difficult to keep an efficient communication with. They should learn how to treat tenants in the same way they would like to be treated....
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“Lettings, Accord Leamington...”

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Apr 23,2018
Minithumbup
Michael
By: 'Rose'
Apr 23,2018
0 people found
this helpful
Myself and my daughter were looking for rental property in the area. Having contacted Accord with our requirements Michael Walden contacted us immediately with suitable properties to view. We were also shown around a potential property. Mr. Walden is a true professional and was extremely ...
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Comment on agent fees
The fees are pretty much standard in comparison with other Letting Agencies
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“Worst Letting Company I've Ever Dealt With...”

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Apr 17,2018
Minithumbdown
Jaya
By: 'Elaine'
Apr 17,2018
1 people found
this helpful
I have been renting properties all around the world for 16 years. I have worked in Customer Services and Sales for even longer. I can say this company are the worst company, not just letting agency, that I have ever dealt with. I spoke to them ...
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Comment on agent fees
TERRIBLE and the highest I've ever been asked for in 16 years of renting Admin £100 Referencing £150 Tenancy agreement £150 Inventory £125 (fees £525 in total)
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“Great Team and people to connect with.I recently wanted ......”

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Jan 29,2018
Minithumbup
By: 'SJ'
Jan 29,2018
0 people found
this helpful
Great Team and people to connect with. I recently wanted to move into a property which was not in a very good condition,but they helped me out and supported me,completed the entire deep cleaning and rectified the issues within few days which was ...
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Comment on agent fees
Inventory Fees is bit on a higher side rest is all in accordance with the market rates.
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“Accord agency in Leamington is simply horrible. They treat people ......”

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Jan 22,2018
Minithumbdown
Laura
By: 'Avoid'
Jan 22,2018
3 people found
this helpful
Accord agency in Leamington is simply horrible. They treat people like animals and have no respect at all. They seem to be very interested in your money instead. Arrogance and snobbery seem to be the way the agency is led. A part from very few ...
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Comment on agent fees
theft
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“The most unprofessional and incompetent agents I have ever experienced. ......”

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Jan 11,2018
Minithumbdown
Francesca
By: 'Fada'
Jan 11,2018
3 people found
this helpful
The most unprofessional and incompetent agents I have ever experienced. From arguing against tenants and careless attitudes to leaving tenants in poor living conditions despite knowing the condition of the property before you move in. They do not check the property beforehand and they do ...
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Comment on agent fees
Outrageous and absolutely ludicrous
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“BEWARE. ZERO STAR OUTFIT. I really could go on about ......”

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Dec 03,2017
Minithumbdown
Nathan
By: 'Paul'
Dec 03,2017
10 people found
this helpful
BEWARE. ZERO STAR OUTFIT. I really could go on about this, but I'll keep it short and let the pictures speak for themselves. My wife and I moved from the States in Dec 2016 and leased a property (sight unseen) through Accord prior to our arrival ...
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Comment on agent fees
Awful.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Accord Lettings

Regional Awards won by Accord Lettings

Individual Branch Awards

Birmingham, B1


.

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