The UK's Largest Customer Review Website for the Property Industry

No Image Available

Accent Property Management Ltd.

0/5, 53 Reviews
68% Recommended

Contact Us
Welcome to Accent in Cambridge. We are proud to be part of this vibrant city which offers an eclectic mix of modern and character architecture, which is perfectly in tune with the traditional and transient population that mesh together to create a unique and spectacular city. As letting and property management spe
cialists we are pleased to offer expert advice and sound knowledge to both landlords and tenants. Whether you are looking for you next home or have a property to let, we can assist you throughout the city and surrounding villages.
Latest Reviews
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
1201722000002
Address

Accent Property Management Ltd.
7 Rookery PlaceFenstanton, Cambridgeshire
PE28 9LZ
01480 300992

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 16:00
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
TwitterEmail
Members of
Member LogoMember Logo
Latest Properties

No Property Found

No Property Found
Accent Property Management Ltd. Branches (View All 3)
DO NOT USE - THESE ARE ...

Share On :  FacebookTwitter

1 Star Review

By : 'Furious'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB22

12 Feb 2013
People found this helpful14

DO NOT USE - THESE ARE DISGUSTING PEOPLE. We rented a property from them, there was no inspection when we moved in, therefore I wrote a letter giving details of defects and problems. including the fact that the property was filthy dirty and the oven needed to be cleaned twice before I used it. I ... Read Full Review

Comments (0)Was this helpful?:
great service and good people ...

Share On :  FacebookTwitter

5 Star Review

By : 'naif'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB17

10 Feb 2013
People found this helpful0

great service and good people they helped with everything i lived in one of their property for one year 6 months and the service was fantastico ... Read Full Review

Comments (0)Was this helpful?:
I have had great experience ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'maryam'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB2

7 Feb 2013
People found this helpful0

I have had great experience dealing with accent property and especially Ms Sarah Cox has been fantastic to me. She is very helpful and all team are very nice people. I would highly reccomend ... Read Full Review

Comments (0)Was this helpful?:
excellent service and very ...

Share On :  FacebookTwitter

5 Star Review

By : 'nadir'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB5

7 Feb 2013
People found this helpful0

excellent service and very helpful people. thank you very much. they were helping me in every step of renting the property and very ... Read Full Review

Comments (0)Was this helpful?:
I was really happy with the ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'SamSmith'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB2

6 Feb 2013
People found this helpful1

I was really happy with the services offered by Accent Property. Matt was a lovely chap, helped us find a flat to rent and was great help when explaining the process from start to finish. We viewed and secured a property in a single day and felt very looked after. Since moving in we have had no ... Read Full Review

Comments (0)Was this helpful?:
Rhys was very helpful and ...

Share On :  FacebookTwitter

4 Star Review
UserName

By : 'Paul'
Branch : Fenstaton, 7 Rookery Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PE28

6 Feb 2013
People found this helpful0

Rhys was very helpful and accommodating with securing the property and expalined all the necessary jargon to us in laymens terms. I would be happy to use Accent Property Management again, as they are reliable and professional. There has been a couple of issues with the property which are being ... Read Full Review

Comments (0)Was this helpful?:
Accent property management ...

Share On :  FacebookTwitter

2 Star Review

By : 'Ex'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB5

27 Jan 2013
People found this helpful10

Accent property management are not the worst but they could do better. In general they are reasonably professional but they need to treat tenants with more respect. First, they do not always give you notice of workmen visiting your property or of viewings for prospective tenants. This to me is a ... Read Full Review

Comments (0)Was this helpful?:
As I had been a tenant in my ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Pamela'
Branch : Fenstaton, 7 Rookery Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB24

29 Dec 2012
People found this helpful0

As I had been a tenant in my previous home for 40 years I was very unfamiliar with the present day complexities of moving house. I was also downsizing from a much bigger house which caused me enormous problems. Having recently lost my husband I was dealing with many aspects of life on my own for ... Read Full Review

Comments (0)Was this helpful?:
I have five properties that ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Alan'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CB2

20 Dec 2012
People found this helpful1

I have five properties that are managed by Mitzi and has done for several years , she is fantastic at understanding every tenant and their respective needs for me as a landlord. She always keeps a close eye on maintenance issues and helps me find the best and most cost effective solution if a ... Read Full Review

Comments (0)Was this helpful?:
We were very pleased with ...

Share On :  FacebookTwitter

4 Star Review

By : 'AKF'
Branch : Cambridge, 81 Regent Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB1

5 Dec 2012
People found this helpful0

We were very pleased with Eva's services. She always responded promptly to our requests and was always fair with ... Read Full Review

Comments (0)Was this helpful?:
We rented a property at ...

Share On :  FacebookTwitter

5 Star Review

By : 'Rebecca'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB2

4 Dec 2012
People found this helpful0

We rented a property at Warren Close in Cambridge from Accent Property. We found all aspects of dealing with them professional and respectable so I was surprised to read negative reviews on here - hence deciding to write a positive review (I know people love to complain rather than ... Read Full Review

Comments (1)Was this helpful?:

By : Tenant12345

8 Feb 2013

I live at Warren Close. Accent has nothing to do with the lifts - they are the responsibility of the ENCORE estate management firm. If you didn't deal with Accent long enough to find this out, you...


DO NOT UNDER ANY ...

Share On :  FacebookTwitter

1 Star Review

By : 'Lee'
Branch : Fenstaton, 7 Rookery Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PE29

3 Dec 2012
People found this helpful8

DO NOT UNDER ANY CIRCUMSTANCES RENT A PROPERTY FROM THESE PEOPLE! I have just had the misfortune of moving into a property in Huntingdon managed by Accent Property Management. On viewing the property I was told that it was to be decorated throughout with new flooring laid in the bedroom and lound. ... Read Full Review

Comments (0)Was this helpful?:
I would suggest avoiding ...

Share On :  FacebookTwitter

1 Star Review

By : 'Please'
Branch : Cambridge, 81 Regent Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB4

3 Dec 2012
People found this helpful12

I would suggest avoiding using this agent if at all possible especially if you are unfortunate enough to have to deal with a particular member of staff called Eva. If you are not a landlord using this service (as you will see, the only positive comment about this company has come from a landlord) ... Read Full Review


What agent could do to change your mind?

For this member of staff (Eva) as I can\'t comment on all staff; Training on the following: Communication skills - dealing with customers in a polite,respectful and professional manner. Time management - it is important when you say you are going to do something for a customer that you either deliver or at least provide an explanation as to why there will be a delay.

Comments (0)Was this helpful?:
at first we had mixed ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'mrs'
Branch : Fenstaton, 7 Rookery Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PE27

27 Nov 2012
People found this helpful0

at first we had mixed messages but after dealing with one person (rhys) had very good information and help. rhys was polite, sincer, professional and helpfuI. I will continue to stay with these agents ... Read Full Review

Comments (0)Was this helpful?:
We have been using Accent for ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'London'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes

7 Nov 2012
People found this helpful0

We have been using Accent for many years to manage several properties. Their service, particularly as provided by Angie German, is excellent and we have every confidence in their ... Read Full Review

Comments (0)Was this helpful?:
------------------------------ ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Elspeth'
Branch : Cambridge, 81 Regent Street
Services : Letting (As a Owner)
Would you recommend ? : Yes

3 Nov 2012
People found this helpful0

------------------------------------------------ Re.: Rachael Ratcliffe, Lettings agent at your Cambridge branch. I nominated Rachael as Employee of the year, and am quite disappointed that she was not selected! I consider myself very fortunate that my flat is in Rachael's capable ... Read Full Review

Comments (0)Was this helpful?:
For quite some time, I have ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Kevin'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes

21 Oct 2012
People found this helpful0

For quite some time, I have been a customer of Accent and the service afforded to me is impeccable. I have been blessed to have had Mrs Emma Hood look after my property and she consistently delivered, sorting mundane issues (broken vacuum cleaner, shower) to larger ones (big repairs). I don't have ... Read Full Review

Comments (0)Was this helpful?:
I can only speak from first ...

Share On :  FacebookTwitter

5 Star Review

By : 'Captain'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes

13 Oct 2012
People found this helpful0

I can only speak from first hand experience, and this company and its employees are by far the best agent I have ever used. They have an excellent attitude to even the most difficult of situations, and when my tenant was late paying their rent they acted very quickly and efficiently.. Their level ... Read Full Review

Comments (1)Was this helpful?:

By : LOL123

15 Mar 2013

Try being a tenant with them the word "Knowledge" disappears. They only know the legal mumbo because they get threatened to go to court most of the time. If you knew how they had treated me ...


Gary has been dealing with ...

Share On :  FacebookTwitter

1 Star Review
UserName

By : 'Geoff'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes

12 Oct 2012
People found this helpful0

Gary has been dealing with the letting and management of my property for a number of years. He has found excellent tenants, quickly sorted out maintenance issues and kept the tenants happy so that they paid regularly and in one case renewed 4 times. I couldn't have received better ... Read Full Review

Comments (0)Was this helpful?:
As a landlord I have found ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Chris'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes

10 Oct 2012
People found this helpful0

As a landlord I have found Gary Topham highly professional and calm - always needed when the problems come up. Highly recommendable for landlords and the agency appears truly consderate to tenants too as they always seek to strive a neutral line between then two. Always a pleasure to deal with ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 53 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 9/13/2018, 8:39:58 AM by allAgents

Awards won by Accent Property Management Ltd.

Regional Awards Won by Accent Property Management Ltd.

Individual Branch Awards

Loading...