The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

0/5, 53 Reviews
68% Recommended
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 12 | 0 | 17 | 22 | 0 | 0 | 0 | 0 | 0 | 2 |
Accent Property Management Ltd.
7 Rookery Place, Fenstanton, Cambridgeshire
PE28 9LZ
01480 300992


By : 'Furious'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB22
DO NOT USE - THESE ARE DISGUSTING PEOPLE. We rented a property from them, there was no inspection when we moved in, therefore I wrote a letter giving details of defects and problems. including the fact that the property was filthy dirty and the oven needed to be cleaned twice before I used it. I ... Read Full Review
By : 'naif'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB17
great service and good people they helped with everything i lived in one of their property for one year 6 months and the service was fantastico ... Read Full Review

By : 'maryam'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB2
I have had great experience dealing with accent property and especially Ms Sarah Cox has been fantastic to me. She is very helpful and all team are very nice people. I would highly reccomend ... Read Full Review
By : 'nadir'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB5
excellent service and very helpful people. thank you very much. they were helping me in every step of renting the property and very ... Read Full Review

By : 'SamSmith'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB2
I was really happy with the services offered by Accent Property. Matt was a lovely chap, helped us find a flat to rent and was great help when explaining the process from start to finish. We viewed and secured a property in a single day and felt very looked after. Since moving in we have had no ... Read Full Review

By : 'Paul'
Branch : Fenstaton, 7 Rookery Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PE28
Rhys was very helpful and accommodating with securing the property and expalined all the necessary jargon to us in laymens terms. I would be happy to use Accent Property Management again, as they are reliable and professional. There has been a couple of issues with the property which are being ... Read Full Review
By : 'Ex'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB5
Accent property management are not the worst but they could do better. In general they are reasonably professional but they need to treat tenants with more respect. First, they do not always give you notice of workmen visiting your property or of viewings for prospective tenants. This to me is a ... Read Full Review

By : 'Pamela'
Branch : Fenstaton, 7 Rookery Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB24
As I had been a tenant in my previous home for 40 years I was very unfamiliar with the present day complexities of moving house. I was also downsizing from a much bigger house which caused me enormous problems. Having recently lost my husband I was dealing with many aspects of life on my own for ... Read Full Review

By : 'Alan'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : CB2
I have five properties that are managed by Mitzi and has done for several years , she is fantastic at understanding every tenant and their respective needs for me as a landlord. She always keeps a close eye on maintenance issues and helps me find the best and most cost effective solution if a ... Read Full Review
By : 'AKF'
Branch : Cambridge, 81 Regent Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB1
We were very pleased with Eva's services. She always responded promptly to our requests and was always fair with ... Read Full Review
By : 'Rebecca'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : CB2
We rented a property at Warren Close in Cambridge from Accent Property. We found all aspects of dealing with them professional and respectable so I was surprised to read negative reviews on here - hence deciding to write a positive review (I know people love to complain rather than ... Read Full Review
By : Tenant12345
8 Feb 2013I live at Warren Close. Accent has nothing to do with the lifts - they are the responsibility of the ENCORE estate management firm. If you didn't deal with Accent long enough to find this out, you...
By : 'Lee'
Branch : Fenstaton, 7 Rookery Place
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PE29
DO NOT UNDER ANY CIRCUMSTANCES RENT A PROPERTY FROM THESE PEOPLE! I have just had the misfortune of moving into a property in Huntingdon managed by Accent Property Management. On viewing the property I was told that it was to be decorated throughout with new flooring laid in the bedroom and lound. ... Read Full Review
By : 'Please'
Branch : Cambridge, 81 Regent Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB4
I would suggest avoiding using this agent if at all possible especially if you are unfortunate enough to have to deal with a particular member of staff called Eva. If you are not a landlord using this service (as you will see, the only positive comment about this company has come from a landlord) ... Read Full Review
For this member of staff (Eva) as I can\'t comment on all staff; Training on the following: Communication skills - dealing with customers in a polite,respectful and professional manner. Time management - it is important when you say you are going to do something for a customer that you either deliver or at least provide an explanation as to why there will be a delay.

By : 'mrs'
Branch : Fenstaton, 7 Rookery Place
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : PE27
at first we had mixed messages but after dealing with one person (rhys) had very good information and help. rhys was polite, sincer, professional and helpfuI. I will continue to stay with these agents ... Read Full Review

By : 'London'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
We have been using Accent for many years to manage several properties. Their service, particularly as provided by Angie German, is excellent and we have every confidence in their ... Read Full Review

By : 'Elspeth'
Branch : Cambridge, 81 Regent Street
Services : Letting (As a Owner)
Would you recommend ? : Yes
------------------------------------------------ Re.: Rachael Ratcliffe, Lettings agent at your Cambridge branch. I nominated Rachael as Employee of the year, and am quite disappointed that she was not selected! I consider myself very fortunate that my flat is in Rachael's capable ... Read Full Review

By : 'Kevin'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
For quite some time, I have been a customer of Accent and the service afforded to me is impeccable. I have been blessed to have had Mrs Emma Hood look after my property and she consistently delivered, sorting mundane issues (broken vacuum cleaner, shower) to larger ones (big repairs). I don't have ... Read Full Review
By : 'Captain'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
I can only speak from first hand experience, and this company and its employees are by far the best agent I have ever used. They have an excellent attitude to even the most difficult of situations, and when my tenant was late paying their rent they acted very quickly and efficiently.. Their level ... Read Full Review
By : LOL123
15 Mar 2013Try being a tenant with them the word "Knowledge" disappears. They only know the legal mumbo because they get threatened to go to court most of the time. If you knew how they had treated me ...

By : 'Geoff'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Gary has been dealing with the letting and management of my property for a number of years. He has found excellent tenants, quickly sorted out maintenance issues and kept the tenants happy so that they paid regularly and in one case renewed 4 times. I couldn't have received better ... Read Full Review

By : 'Chris'
Branch : Cambridge, 140 Hills Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
As a landlord I have found Gary Topham highly professional and calm - always needed when the problems come up. Highly recommendable for landlords and the agency appears truly consderate to tenants too as they always seek to strive a neutral line between then two. Always a pleasure to deal with ... Read Full Review
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Last updated at 9/13/2018, 8:39:58 AM by allAgents