Accent Property Management Ltd.

We rented our property from them in 2013 and are still here. It was fine, no bother at all. Rhys was professional, they had the odd new guy show us round at the start but apart from that it was all ... Read Full Review

This agency charges massive fees yet fails to deliver any kind of service. You will be chasing them from the first day, doing their work for them. Then when you come to leave, they will try and fleece you for as much deposit as they possibly can. I found my dealings with them painful and the ... Read Full Review

Normally I'm not one to write negative reviews, simply because I just can't be bothered with it. However, sometimes I feel it is necessary to do so in order to warn other consumers and prevent them from possibly making the same mistakes and going through the same pains my wife and I went through. ... Read Full Review

My husband and I have recently rented a property that was managed by Accent Property. We were extremely good tenants and kept the property immaculately. We had only positive dealings with our landlord but any dealings with Accent Property gave us the impression they were in short, money grabbing. ... Read Full Review

As a student, you just shouldn't go here. The administration fee is far too much for a student too pay and is grossly unfair. I spoke to my mother about it (as she is a landlady and very experienced in dealing with estate agents) and she could not believe how much they were asking for. Secondly, ... Read Full Review

This was our first experience of using a letting agent and we cannot praise Accent highly enough. They immediately understood our requirements and presented us with a number of suitable properties resulting in us renting the perfect home. All of the staff were most helpful and professional and made ... Read Full Review

We have rented for 1 yr and the whole experience has been awful. Staff are unhelpful at best. This company has forgotten who the customer is, i do not believe it is the Landlord, as all monies paid to Accent and the Landlord come from the tenant, SURELY that makes US the customer it might be nice ... Read Full Review

I've recieved excellent customer service from every member of staff at accent and would definitely Recommend there company to other family members and ... Read Full Review

Terrible agent with terrible customer service First of all i choose this agent because i was recommend to and in the begining everything was fine very friendly etc. after we speak about the property and about the fees they tell me that first they check with tha landlady and after they will charge ... Read Full Review

We rented with accent (previously Vernon) for over 6 yrs. each quarterly inspection reported we kept the property in immaculate condition and we have the inspection reports to prove this. On moving out and final inspection, having fully decorated to freshen the place up ( we loved the house) the ... Read Full Review

Absolutely outstanding. Went out of their way to accomodate multiple viewings, extremely helpful and a lovely manner from all members of the team. Would absolutely reccomend ... Read Full Review

Accent bent over backwards to help us get our house. After having problems with the independent referencing company; getting denied on a technicality melisa worked her absolute butt off to get our house for us. It was a stressful time but they made us feel very calm about it all and we were ... Read Full Review

I would just like to say Melisa has been brilliant and a joy to work with getting my daughter in the property via Accent Property Management. I will be writing another review on another member of the staff at Accent but first i will make complaint direct to the ... Read Full Review

I received a reply to my original enquiry within 12 hours of sending it, and have completed the move to my flat within 3 weeks. The whole process was smooth and easy and Rhys in particular was very helpful and made sure I had everything I needed. Would thoroughly ... Read Full Review

Accent is the kind of lettings agency which landlords love but tenants hate. A shiny office and a shiny website, all paid for by obscene fees charged to tenants. Hundreds of pounds charged for every kind of fee they can think of, fees like checkOUT fee, charged when you check-in - such practice is ... Read Full Review

We have had a great experience with Accent so far and find all staff lovely, especially Melisa who has been very friendly and helpful through our process of moving in. I have no doubts they will continue this service through our lettings and would like to say hanks to all at ... Read Full Review

Having been a landlord with Accent Property for a number of years I have been extremely happy with their service. My dedicated Property Manager Eva always ensured that the property was kept in good order, whilst providing a professional and friendly link between myself and the tenant. I would ... Read Full Review

When my property became vacant, I had regular updates from Rhys about viewings / feedback, and even if there was no real change I still received a weekly update of what was being done to market the property. I also received sensible guidance relating to rental price and works to be done. The ... Read Full Review

Shocking, that is all I can say about this company. It was very laughable reading an article in the local paper about their award winning customer service, since none exsisited for us. Countless phone calls and none of them returned, e-mails which were uninformative, staff who were rude (even the ... Read Full Review

We found a property through Accent late last month and were due to move in this weekend. The bailiffs were meant to be going around and removing the current tenants as they refused to leave and were apparently booked on the 28th Feb. We got a call last week from Accent saying that the bailiffs ... Read Full Review